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Usability in the Movies -- Top 10 Bloopers

Posted by Zonk on Mon Dec 25, 2006 12:40 AM
from the toomanysecrets dept.
Ant writes "A UseIt.com article talks about user interfaces (UIs) in film that are more exciting than they are realistic, and heroes have far too easy a time using foreign systems. The way Hollywood depicts usability could fill many a blooper reel. Here are 10 of the most egregious mistakes made by moviemakers. From the article: '3. The 3D UI - In Minority Report, the characters operate a complex information space by gesturing wildly in the space in front of their screens. As Tog found when filming Starfire, it's very tiring to keep your arms in the air while using a computer. Gestures do have their place, but not as the primary user interface for office systems.'"
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[+] Ask Slashdot: What Movies Got Computers Right? 176 comments
boxturtleme asks: "There have been several posts recently about how movies have gotten computers, hackers, and other geeky stuff entirely wrong. A while back there was an article on Servers, Hackers, and Code In the Movies and another on Usability [of a GUI] in the Movies. Now we all know that most movies out there that have anything to do with technology get some part of it wildly inaccurate, though it often makes for a fun movie. This brings me to my question: What movies got technology right? This could range from movies about the past that represent it correctly to modern day movies or movies about the future that slashdot readers think present something within the realm of possibility. With all the complaining about bad movies, what movies do Slashdot readers think of as the good ones?"
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  • by houghi (78078) on Monday December 25 2006, @12:46AM (#17358018) Homepage
    As long as I can just 'overrule' every password that is blocked, I am fine with it.
  • by Anonymous Coward on Monday December 25 2006, @12:46AM (#17358022)
    I know this!
    • by Archangel Michael (180766) on Monday December 25 2006, @01:00AM (#17358088) Journal
      One of the more Prophetic moments in Movies. Who would have known that Apple, a few years later, would be running a version of Unix a little girl could use.
      • Linux (Score:5, Insightful)

        by oGMo (379) on Monday December 25 2006, @01:36AM (#17358248)

        Well, far before Apple (by about a decade) making Unix available to the common man, there was Linux. What was funny about that then was the unlikelihood of a kid having access to a Unix system. What was even funnier a few years later (by 97 or 98) was the fact that it was no longer unlikely! Kids, even 12-year-olds, had access to Linux and were using it and learning it.

        Really, when I saw this one, I had to check the date on the article, because I thought it was quite old. The biggest examples of most of these are things like the first Mission Impossible, Independence Day, and as mentioned, Jurassic Park.

        • Re: (Score:3, Insightful)

          I had a Linux system about the time I was 14 and I could use it very well. I'll take argument with the notion that UI is inconsistant and hard to use in Unix. Sitting down at a bash command line and most basic XWindow apps is the same on any system - even before KDE and Gnome made them more colorful. Of course the interface used in Jurrasic Park is retarded.. wasn't it some sort of experimental file explorer by SGI?
        • What I think is funny is that, in a movie that features dinosaurs, cloned using frog DNA, running amok and basically eating a theme park, the biggest complaint here is that a kid can figure out how to use a computer.

      • Well... would you rather have a 2-hour extension to the original movie, wherein the actor is portrayed to "realistically" grope her way around the system while the dino-robo's are out loose?

        No, I wouldn't want to watch someone debug or "bond" with a difficult system either. I'd rather see the results.

    • Re: (Score:3, Insightful)

      Leaving aside the plausibility of a 12-year-old knowing Unix,

      What an arrogant remark. What, 12-year-olds can't read, or something?
  • Ridiculous... (Score:5, Insightful)

    by aendeuryu (844048) on Monday December 25 2006, @12:47AM (#17358026)
    Ok ok, we get the point about the UI in Minority Report, but COME ON, it's not like it's the most implausible thing about the movie. Same with Star Trek... Oh yeah, a computer that speaks and understands English, that's weird. Fifteen space alien races we encounter for the first time that speak and understand English, TOTALLY NORMAL. A kid saving the day with a 3d unix interface. Yeah, that just totally ruined the whole movie for me, because up until that point I was totally believing in THE DINOSAURS...

    Methinks a bit of perspective is called for...
    • Re:Ridiculous... (Score:5, Insightful)

      by ScrewMaster (602015) on Monday December 25 2006, @12:52AM (#17358046)
      Yes, but on the other hand a glaring flaw in the depiction of a knowledge area with which you are familiar can detract from the experience. I'm sure there are many doctors and biomedical researchers that cringe every time they see movies about bioweapons and genetically-engineered mutant monsters.
      • Re:Ridiculous... (Score:4, Insightful)

        by aendeuryu (844048) on Monday December 25 2006, @01:05AM (#17358102)
        But for the most part, these anomalies serve a purpose -- they help push the story forward, or at the very least keep it from getting pushed back. Consider this... every Slashdotter here is an expert when it comes to toilet use. Do we cry out in anger when an entire movie goes by and nobody uses the can? Of course not. It's just not important to the story, and I consider a character that never uses the facilities during the course of most movies' narrative timeframe to be a LOT more unrealistic than an overly flashy GUI.

        Movies, ESPECIALLY Hollywood sci-fi movies, aren't made primarily to be depictions of reality. Verisimilitude has its place, but not when it's going to slow down the narrative progress.
    • I remember watching Minority Report and having the opposite response. The UI seemed very plausible. If we are talking about writing up word documents, then no. But if we are talking about video editing and imaging, it seemed very realistic. In fact, it was so realistic that someone created a set of input devices very similar to those in the movie. I remember there being an article here about it a few months ago. Someone was playing warcraft.
  • by Salvance (1014001) * on Monday December 25 2006, @12:48AM (#17358028) Homepage Journal
    My favorite is always the login screens. Someone turns on the computer, and within a second or two a big generic login screen pops up. What's funny is that it usually doesn't have a user name, just a password. Then once logged in, all of a sudden the character can access any file instantaneously.

    You've Got Mail is Always Good News is a good one from the list though. I'd love to see the movie of the same name change so that Meg Ryan opens up her Mac notebook to a "You've got mail", which turns out to be 37 advertisements for penis enlargement pills and viagra. Hehehe...
  • I realize that this was more about user interfaces than hardware, but I feel that there are as many hardware blunders in movies as software.

    I remember watching "The Lone Gunman" one day (thank God that show didn't make it!) and they needed more processing power to crack a password to take over a hijacked plane. "We could do this if had one of those new Octium 4's!" Well, they get one, right before the plane hits the building, they pull out their existing processor, I assume and Octium 3, and drop in the new
    • Old Hardware issues. (Score:5, Interesting)

      by Anonymous Coward on Monday December 25 2006, @02:13AM (#17358430)
      "I remember watching "The Lone Gunman" one day (thank God that show didn't make it!) and they needed more processing power to crack a password to take over a hijacked plane. "We could do this if had one of those new Octium 4's!" Well, they get one, right before the plane hits the building, they pull out their existing processor, I assume and Octium 3, and drop in the new Octium 4, without so much as powering the machine off... and BAM! They had their password and saved the plane. Oh, and no processors had any type of thermal anything!"

      Nothing odd. On mainframes you can pull complete assembies off, and add without powering down. Some of the old timers here can tell you of hardware that could take almost anything and survive. It's just consumer equipment that has lowered everyone's expectations.
  • by sharp-bang (311928) <sharp,bang,slashdot&gmail,com> on Monday December 25 2006, @12:49AM (#17358036) Homepage
    He forgot the highly accurate Hollywood search engine, which enabled Tom Cruise to put a Bible verse into an Internet search engine in Mission Impossible and get three hits, yet not support Boolean searching until Deanna Troi invents it in Star Trek: the Next Generation.
  • #10? (Score:4, Informative)

    by mar1no (559482) on Monday December 25 2006, @12:50AM (#17358038) Homepage
    Leaving aside the plausibility of a 12-year-old knowing Unix, simply knowing Unix is not enough to immediately use any application running on the system. Yes, she could probably have used vi on the security terminal. But the specialized security system would have required some learning time -- significant learning time if it were built on Unix, which has notoriously inconsistent user interface design and thus makes it harder to transfer skills from one application to the next.


    This guy didn't do his research. It wasn't that specialized of a security system.

    http://fsv.sourceforge.net/ [sourceforge.net]
    • Grandfather (Score:4, Interesting)

      by Tony (765) * on Monday December 25 2006, @12:56PM (#17360646) Homepage Journal
      Her grandfather ran the place. If I were a rich grandfather, and my granddaughter loved computers, I would get her the same computers I used at my super-duper dino ranch. Duh. So she would've known Unix, and she would've known the interface they used at the installation.

      All this griping because the kid knew Unix was stupid. It makes sense in the context of the movie, which is all that matters. I mean, filling in dino DNA with frog DNA was ridiculous, but it worked within the confines of the movie.

      At twelve, I was programming assembly language on the Apple ][ for high-speed 3D wireframe graphics (like Bill Budge's cool toolkit, only sucky). It's not surprising a bright kid wouldn't know how to fly through a 3D interface on which she already had experience thanks to her understanding and very rich grandfather.
  • How it should work (Score:3, Interesting)

    by jours (663228) on Monday December 25 2006, @12:51AM (#17358040)
    What, am I the only one reading this crap on Christmas Eve?

    Think about how tedious a computer scene would be if the user had to navigate Windows, KDE, or even Mac OS X. While the herione was trying to find her husband's company's secret documents she'd log in ... click on My Computer ... then My Network Places ... then log in again ... then private -> secret -> projects -> 2006 -> world domination ... and then wait for Office to load.

    The way it works in the movies is the way it should work. Log in, type "find Kyoto meeting minutes", a bunch of matrix-ish characters scroll across the screen, and there it is.
    • by ScrewMaster (602015) on Monday December 25 2006, @12:54AM (#17358066)
      I read a one-liner that said, "Artificial Intelligence is the science of making computers behave like they do in the movies."
    • by edwardpickman (965122) on Monday December 25 2006, @01:15AM (#17358150)
      It could be a nice story point that while they are desperately trying to save the world their XP computer starts constantly warning them that they need to update their system. It's not really a joke because I used to have my XP machine plugged into the internet. Well about a month ago I was in the middle of an important render when it decided it didn't want to wait any longer to install an update. It kept prompting me that it was about to reboot. I spent two hours every five minutes telling it not to reboot until the render finished. I immediately yanked the internet connection and haven't updated it since. I can see a hero trying to enter the code to stop a nuclear attack when the windows machine tells him it's going to reboot to update his system.
    • by syzler (748241) <[ten.kedzys] [ta] [divad]> on Monday December 25 2006, @01:39AM (#17358260)
      The way it works in the movies is the way it should work. Log in, type "find Kyoto meeting minutes", a bunch of matrix-ish characters scroll across the screen, and there it is.

      I guess you don't use OS X. Apple aready has this feature, it is called Spotlight. Commnad-Space &ltsaerch term&gt and OS X will provide a list of matching files based on Meta data and file contents. Okay, it is missing the matrix style characters, but it is close.
  • As far as I could tell, that was just the interface for a particular computer. It might be tiring, but I think the idea is to be able to correlate data in a very fast manner. Other computers in the movie appeared to use a more "traditional" interface.
  • by Anonymous Coward on Monday December 25 2006, @01:06AM (#17358108)
    I can't believe they left out the enhance functionality, making a someones face from twenty feet away appear crystal clear on a 320x240 ATM camera.
  • by Anonymous Coward on Monday December 25 2006, @01:10AM (#17358128)
    Twas the night before Christmas,
    As I clicked on my mouse,
    Across a pile of old floppies, I had tried to degauss;
    Windows kept hanging with a Blue Screen Of Death,
    While I cursed out Bill Gates under my breath.
    The missus slept, as did the kids and newborn,
    So I took the time to surf for some porn.
    I found a free site that contained many jpegs,
    (So that's just exactly, how chickens can lay eggs!)
    When out down the hall I heard a loud noise,
    I jumped out of my chair and put back the boys.

    I figured the wife must be up and about,
    If caught again, she'd toss my ass out.
    I laced up my robe and thought of a story
    About why I'm up and how to say sorry.
    I stuck out my head by the light of the john
    (One of the kids must've left the light on)
    I squint and I strain to see what is what
    When what hove into view was a giant red butt.
    The first thing I thought was to reach for a bat
    (Wait a minute. A red suit, fur trim and he's fat!)

    The Claus man is here with high-tech type gadgets
    The latest geek toys that run all the gamuts.
    New cell phones! New sound cards! New controllers and games!
    For Xbox! For Gamecube! For Playstation and MAMEs!
    Wireless Routers! And they're eleven G!
    Not slow! Not slow! Not slow like B!
    As dial-up was, before we all had high speed,
    Time seemed to slow as I watched with my greed.
    " All those wonderful toys" as the joker did say,
    Where does he get them? Best Buy and Ebay?

    And then, with a beeping, off went my pager,
    (Some idiot at work with a dumb question, I'll wager)
    As I fumbled to stop the beep-beeping sound,
    Santa had stopped and now turned around.
    It was unfortunate that he tripped the motion detector
    Because the police would soon be dispatched to our sector
    He dropped the toys to make quick his escape
    And he flew 'cross the room like that dude in the cape

    His ass -- How it rippled and flapped, I say truly
    It's explained in a principle by a guy named Bernoulli.
    Yes, he flew 'round the room just like he was Neo
    While playing a song by Letters To Cleo
    I silenced the alarm and he returned to the floor
    I said I was sorry, but boy, was he sore!
    He hitched up his belt and headed my way
    But I managed to calm him with some Grand Marnier.
    We laughed, we talked and he told me his troubles
    About a lawsuit, an affair and a chimp named Bubbles.

    He was falling down drunk. He walked with a sway.
    I thought I had better take the keys to the sleigh.
    I pulled out my cell phone and called for a cab
    To take the jolly old elf back to his lab.
    He spoke not a word, but threw up on my slippers.
    By the smell, for breakfast, he must've had kippers.
    That's about the time the policemen arrived,
    So I went for some coffee to get old Santa revived.
    In his current state and with no ID to display,
    The cops had no choice, but to haul him away.

    He gave me the finger as the cops drove out of sight,
    " HAPPY CHRISTMAS TO ALL, AND TO ALL A GOOD-NIGHT.

    • Not to be a grammar nazi, but the cadence was off in too many places. Rather than just bitch about it, I'm submitting a revision for your consideration. I tried to stay true to the original intent. [sigh] The silly "characters per line" restriction is preventing me from posting, so I'm going to ramble here a bit to get the stats up. Yep, nothing relevant to read here, so just skip down a bit.

      More crap for the "characters per line" restriction, dammit: Four score and seven years ago our fathers br
  • by MarcoAtWork (28889) on Monday December 25 2006, @01:14AM (#17358144)
    My teachers (from grade school to college) had no problems gesturing and writing on whiteboards all day, also something tells me that painters, form carpenters, etc. etc. (especially in days gone by, without power nailers and spray guns) can keep their hands up in the air all day long no problem.
    • Re: (Score:3, Informative)

      Errr, no. Teachers are exhausted after a full day's teaching for a reason. I used to work in the pit at an oil change place and I can tell you, keeping your hands up in the air ain't no picnic. In fact, after awhile on a busy day, you just want to go up top so you can let your arms hang slack.

  • by MysticOne (142751) on Monday December 25 2006, @01:23AM (#17358182) Homepage
    I'd have to disagree with the article when they say the voice interfaces, such as those used in Star Trek, would be inefficient. If the machine is able to understand natural language, I'd think it would be much easier for a person to simply have a dialog with the computer than it'd be to try and figure out how to properly word the stuff, type it in, and then pick things from the screen. Not to mention the fact that the machine would literally need hundreds of thousands or millions of options, depending on what the user wanted. If you already know what you want, why not just say it?

    Voice:
    "Computer, what's the status of the plasma conduit in section XYZ?"

    Alternative:
    Okay, Engineering -> Systems -> Energy -> Plasma Conduits -> Section XYZ -> Status

    Voice:
    "Computer, how many crew members on board are human, female, and single? Oh, and with big boobs?"

    Alternative:
    Hmmm, Personnel -> Crew Listing -> Filter based on species, gender, marital status -> ... wtf? no big boobs option?!

    Anyway. I just thought it seemed silly. A lot of times it's easier to say what you want than it is to write it out. If the computer can understand written english that isn't specially formatted, then why not take it to the next step and have it accept voice input? After all that is said, they did still have LCARS and all, so it isn't like voice interaction was the only way to work with the computer.

    • Re: (Score:3, Interesting)

      wtf? no big boobs option?!

      Just cross-reference your results with the uniform size database. One more reason for custom-tailored uniforms.

  • Even on Christmas Eve, I figured someone would have mentioned this by now.

    Jeff Goldblum['s character] is able to plant a virus in the computer designed by AN ALIEN SPECIES. This assumes he has a good working knowledge of not only their user interface, but their hardware, software APIs, programming language, and arguably their natural language as well. Oh, and he learned all this in, like, a day. Granted, he had a Mac, but still.

        • "So... what you are trying to say is that the aliens hadn't updated their software or hardware or even installed security patches in almost 50 years?"

          The fighter was part of a recon group sent a little faster than the rest of the fleet, so that they would arrive earlier. The rest of the fleet was also traveling at relativistic speeds, and for them, the time difference between parting with the fighters, and arriving to Earth orbit could've been several weeks.
  • by greenguy (162630) <steveh&greens,org> on Monday December 25 2006, @01:36AM (#17358246) Homepage Journal
    "Luke, you've switched off your targeting computer. What's wrong?"
  • by noretsa (995866) on Monday December 25 2006, @01:38AM (#17358258)
    Does anyone else question why we are taking user interface advice from a guy whose website looks like it was designed in notepad? The Minority Report user interface was actually designed by industry professionals at Microsoft Research, MIT, and Sun. These people all have a great pedigree in usability. The author suggests using a 3D interface is tiring but in the movie the police are required to parse through a large amount of 4-dimensional data in very short periods of time. This is because they need to stop the crime before it occurs. That interface is built around speed and control which is not something the critic considers. I find it ironic how the author derides gestural input while Slashdot has stories almost every day about how great that interface has worked for the Wii.
    • Re: (Score:3, Insightful)

      The author suggests using a 3D interface is tiring but in the movie the police are required to parse through a large amount of 4-dimensional data in very short periods of time.

      Most people describe the UI of the air traffic control system I work on as dull but thats because you need to give it your total attention for six hours straight without your eyes getting tired.

      Different requirements from your example, with the totally opposite outcome, but the argument that the UI has to suit the application is a g

    • Re: (Score:3, Interesting)

      I will tell you what. Most websites are quite overengineered as a result of the compromise between usability and revenue generation. This is pretty much true of anything, but it is important to consider. In fact when evaluating an interface, the first thing that must be asked is what is the actual purpose of the interface.

      Let's take the ATM machine for example. Initially the machine was created to reduce the load on tellers for easily automated tasks. These machines would often directly generate reve

  • by PhreakOfTime (588141) on Monday December 25 2006, @02:35AM (#17358512) Homepage

    Ok. It was kind of hard reading yet another person who does not understand that movies are NOT reality. But at times it was mildly amusing, and almost credible. I say almost, because right at the end of the article there is a one line sentence that made me realize the author of this piece has ZERO comprehension of the real world. Most likely because the author is too busy trying to force reality on an obviously non-reality based for of entertainment. The line was this;

    Users blame themselves when they can't use technology

    Im sorry, but having worked in IT for almost a decade now, I have yet to hear one person who blames themselves instead of the 'stupid computer'. Hell, in this society, we even call car wrecks 'accidents' because nobody has the stones to take responsibility. Yet, this guy somehow believes that people are blaming themselves that they dont know how to use a PC? The only thing I can even think comes close to this is the people who walk around using the phrase "Im computer illiterate" as some sort of badge of honor. To which I always think "If you cant take the time to educate yourself about something you know you should be trying to learn, do you think its a great idea to BRAG about it?"

    That one line in the article is more fanciful than ANY of the movie situations presented.

  • by Gnavpot (708731) on Monday December 25 2006, @05:07AM (#17358950)
    From the summary:
    and heroes have far too easy a time using foreign systems.


    What really impress me is the hero's ability to navigate through an old-fashioned paper archive.

    The hero and the heroine break into the very big company, find the small room with the "Archives" sign on the door, open the drawer "E-G", browse through the nicely arranged folders, and pick the folder with the incrimination evidence.

    Where I work, we have paper archives all over the place. Even though we know the system, it can take a day finding the information we are looking for.
    • Re:Sound effects? (Score:5, Interesting)

      by ScrewMaster (602015) on Monday December 25 2006, @01:09AM (#17358124)
      On the other hand, most of the people watching those experts in TV and film aren't experts and haven't the slightest idea how a real expert would behave. The idea in a movie is to make the action appear realistic to the majority of the audience. Whether it is actually realistic is secondary. Yes, that will alienate some small percentage of the said audience who have the experience to perceive the error, but from a cinematic perspective that's a small price to pay. Hey, this is Slashdot and most of us are computer-literate far beyond the norm, but you can bet your boots that there are many people from other disciplines that just want to rip their eyes out when they watch scenes that would just make us think, "Whoa ... cool."

      By way of example, in the original pilot of Star Trek (original series) the test audience felt the opening sequence felt unnatural, because when the Enterprise was zooming into view there was no sound. That was as it should have been, this being a starship traveling through vacuum parsecs from anything resembling an atmosphere. However, as soon as Roddenbery's people added the swoosh! sound effect, everybody was happy. I've seen both sequences and I must admit I prefer it with the sound, even though I know better.