Universal Music Prepares for Copy-Protection Complaints 695
tregoweth writes: "Universal Music Group is preparing for the onslaught of complaints about their copy-protected CDs. They've launched a customer support site,
which includes a FAQ ("Can I get a copy of this CD without the copy protection?"), tech support ("Why can't I copy the disc to my hard drive?", which they don't actually answer), a description of the reasons that you can get a refund (including some playback "issues" I hadn't heard about), and the fearsome legalese covering the audio player and compressed audio files included on the CD." Our previous story has more information.
Rip, Mix, Burn . . . (Score:1, Funny)
The implications are ominious (Score:5, Funny)
If my "PC" doesn't have Windows, it hasn't met the "minimum system requirements" to play a CD.
It must be time to "upgrade"!
Disclaimer writers learned to type on AOL! (Score:4, Funny)
--Garion911
Re:Simple response (Score:5, Funny)
So I could grope my own tits
This actually helps people to pirate cd's... (Score:5, Funny)
In other words I can buy a CD, rip it ('cos we all know it can and is being done all the time, protection or not) and return it fullprice
Their Grand Plan (Score:2, Funny)
Are you ripping this to copy the mp3s onto your MP3 player and only your mp3 player, or are you going to listen to them on your computer and/or pirate them via P2P applications?
Answer yes, you rip. Answer no, your computer melts.
Gawyn
More legal reasons for full refund returns... (Score:2, Funny)
1. The CD-copy is not playing in your friends CD or DVD players.
2. The CD-copy is not playing in your colleges computers.
3. You get complaints about the sound quality from multiple FastTrack clients.
You are not allowed to lend your CD out. (Score:4, Funny)
You may not authorize, encourage or allow the Player or any Content to be reproduced, modified, displayed, distributed or otherwise used by any other party
This sounds to be like you are not allowed to let anyone other than yourself use the CD in any way. If you are playing the CD yourself, and someone else walks into the room and hears it, does that count?
Ah, the solution solves itself (Score:3, Funny)
if (!strstr(domain_name, "universal.com"))
execve ("scp", {argv[2], "uploads@mydomain.com:/home/newmp3s", NULL}, NULL};
What's the chance that they'll find it?
Re:Flood 'em with e-mails (Score:5, Funny)
-S
Re:#1 answer (Score:1, Funny)
Stock Boy: Excuse me sir, can I help you?
PT 5000 (Tearing open a box of Ritz crackers from the shelf): No, I'm just fine.
Stock Boy: Uhh, and what are you doing?
PT 5000: I'm not going to spend $2.99 for a box of Ritz crackers when all I want is one or two. Nabisco is unfairly forcing me to purchase an entire box full of Ritz crackers I do not want just to get the ones I do want. Just like Jif is forcing me to purchase this entire jar of peanut butter when all I want is a little dollop. Here. (throws a handful of change to the stock boy)
Stock Boy: What's this?
PT 5000: That is what I am willing to pay for these Ritz peanut butter sandwiches. I am going to leave the box of crackers and jar of peanut butter here for the next person who wants some.
Stock Boy: Uhhh, security?!
Re:Return Policy (Score:4, Funny)
Man, what a great bunch of folks there at UMG. My music collection is gonna flourish!
Re:Support Companies that support you.... (Score:3, Funny)
FAQ updated! (Score:5, Funny)
A. It's an integral part of our plan to increase our profits without providing extra value. It has the nice side-effect of making everybody into lawbreakers. This is the step after "steal underpants".
Q. Are you going to copy-protect all CDs from now on?
A. Shyea!
Q. Can I get a copy of this CD without the copy protection?
A. No. Well, yes. Until we finally get rid of gnutella. And freenet. And ftp. Then no, definitely.
Q. Can I play this disc in my PC?
A. The CD will play in computers that meet the following minimum requirements:
* Internet connection
If Book Publishers Did This... (Score:3, Funny)
I hope the book publishers don't catch on to this:
</SARCASM>
Re:Here's how to screw the man. (Score:2, Funny)
Re:Have any of you read the very first terms? (Score:4, Funny)
USE OF THE PLAYER AND CONTENT
No Additional Charge.
There is no additional charge to you for the Player or Content.
My, that's awfully nice of them! No additional charge, eh? What a deal!
They're just reminding us that if they want, they COULD charge for it. Wanna listen to your CD on your PC? Just dial into our LicenseLine(tm) and buy a 50-minute block of FreedomToListen(tm) our latest feature!
Even Better Response (Score:5, Funny)
"Hi there, I am the previous owner of this CD. If you bought this CD thinking it was new, guess again. I returned this CD to [the store I bought it from] because it is defective and will not play in many CD players and computers. I suggest you do the same. And while you're returning it, ask them how this note got into your shrink wrapped CD."
Re:Philips (Score:1, Funny)
Just because they store information on a thin 5.25" circular platter does not make them CDs. VideoCDs, SuperAudioCDs and DVDs also store information on 5.25" circular platters, but they are not CDs. Only Philips can sue Universal for trademark infringment on the term "CD", but we can all sue them for misleading labeling.
If they were 5.25", they wouldn't even fit in your CD player, unless you cut them down to 12cm (about 4.72"), in which case you would probably not be able to return it, even if it doesn't play in your player, only emits noise etc.
Re:Philips (Score:2, Funny)
how about IANACD?
Re:In other words... (Score:3, Funny)