Become a fan of Slashdot on Facebook

 



Forgot your password?
typodupeerror
×
News

University of Twente NOC Destroyed 483

JanJoost writes "Around 08.00 CET today the University of Twente Network Operations Center, which amongst other things hosts a SURFnet PoP as well as security.debian.org and non-us.debian.org, caught fire. The UT, which hosted the HAL in august last year is completely unreachable and is not likely to come back up any time soon. The fire department has given up every hope on protecting the server area and is now trying to protect the surrounding buildings. More information can be found at the Telegraaf, Planet Internet and Twentsche Courant. Pictures can be found here and here. It's a shame to see a great infrastructure go down in flames like this."
This discussion has been archived. No new comments can be posted.

University of Twente NOC Destroyed

Comments Filter:
  • Well Damn... (Score:3, Insightful)

    by jhines0042 ( 184217 ) on Wednesday November 20, 2002 @09:06AM (#4714525) Journal
    ... I hope nobody was hurt.

    After that, I wish them luck getting back online.
  • by ravidew ( 456067 ) <david@@@roux...family> on Wednesday November 20, 2002 @09:08AM (#4714538)
    ..to see how this could be prevented in the future. How much fire protection do NOCs owned by the big boys (Verio, WorldCom) have? Offsite backups, too, I hope?
  • A good reminder.. (Score:5, Insightful)

    by Martigan80 ( 305400 ) on Wednesday November 20, 2002 @09:09AM (#4714545) Journal
    To never keep back-ups in the same physical location.
  • Priorities (Score:5, Insightful)

    by brianvan ( 42539 ) on Wednesday November 20, 2002 @09:13AM (#4714567)
    Was anyone killed?

    If not, was anyone hurt?

    If not, do they have insurance?

    If they do... well, I'm sure someone just lost their masterpiece pr0n directory, but otherwise, things like this happen. (ask Hemos) You have to make it through such things. In this case, it was a commercial (educational) building and no one is homeless, so it's less of a tragedy than usual. Let's hope that they rebuild with something better and newer.

    That said, I get the feeling that those plumes of smoke really are millions of dollars floating away in the wind...
  • by Yo Grark ( 465041 ) on Wednesday November 20, 2002 @09:17AM (#4714591)
    After 911 all the big techfirms created DRA's (disaster recovery area's) in case anything major happened.

    I had no less than 1000 companies call asking how to handle licensing and DRA's.

    I'd be surprised if they didn't have one, it's pretty much standard practice comercially....

    Yo Grark

    - Canadian Bred with American Buttering
  • by Zocalo ( 252965 ) on Wednesday November 20, 2002 @09:20AM (#4714608) Homepage
    Or even general location for that matter. A friend of mine did disaster recovery work for IBM after the Trade Towers attack. They had their data center in Tower 1 and their backup center in Tower 2. After six weeks of what was essentially scrabbling through rubble they managed to recover a single spindle. The company concerned became another statistic, and part of an important lesson in DR implementation; safety increases with distance.
  • Oh Dear.... (Score:2, Insightful)

    by Zech Harvey ( 604609 ) on Wednesday November 20, 2002 @09:20AM (#4714612)

    Is there anything that could cause this naturally? I mean, judging from the pictures it looked fairly large and out of control...I hope no one caused this purposefully. I've never had to deal with a catastrophe like this, luckily...I send my best wishes of luck and hope to those involved and pray no one got hurt. =(
  • by CuriousGeorge113 ( 47122 ) on Wednesday November 20, 2002 @09:23AM (#4714630) Homepage
    Yes, but did this server room have one of those fancy fire suppression systems? If so, yes, you can point to this an laugh. If it didn't, your friends that always say "Server rooms are never destroyed by fires because of their fire suppression systems." will have the last laugh.

    I.E. "See, if they would have had a fire suppression system, this would have never happened."

  • by Erik_ ( 183203 ) on Wednesday November 20, 2002 @09:30AM (#4714673)
    I believe, the open and distributed network of Keyserver.net (distibuted network of PGP keyservers) was hosted by SURFNet. This network is a distributed network holding PGP and OpenPGP keys. The loss the to UT NOC could have an impact on the updating of key-rings across the keyserver.net network.
  • by Plutor ( 2994 ) on Wednesday November 20, 2002 @09:35AM (#4714697) Homepage
    The fact that "The fire department has given up every hope on protecting the server area and is now trying to protect the surrounding buildings" leads me to believe that the fire didn't start in the server area. Lots of server rooms were destroyed on September 11, for example, but it wasn't the fault of the room's design, or the presence or lack of fire suppression systems. If the whole building is burning down, fire suppression in one room is only going to work until the floor and ceiling collapse.
  • BACKUP!!! (Score:5, Insightful)

    by Beliskner ( 566513 ) on Wednesday November 20, 2002 @09:37AM (#4714707) Homepage
    Now we can find out how secure and hardened Debian really is. You are as good as your latest backup.
    BACKUPS BACKUPS BACKUPS Off-site! I've had enough of people who are talking about RAID-5 because 5TB tape drive arrays are too slow. Always keep your BACKUPS!
  • by Kjella ( 173770 ) on Wednesday November 20, 2002 @09:39AM (#4714717) Homepage
    I mean seriously, each tower collapsed because it was hit by its own plane. If one tower had been in NY, one in California and both were still hit by a plane each, the result would be exactly the same.

    The lesson should be: Primary back-up is a very good start, but secondary/tertiary back-up is the thing if it's that critical.

    Kjella
  • by Cletus the yokel ( 462083 ) on Wednesday November 20, 2002 @09:40AM (#4714721)
    I just lost my breakfast. Thanks ever so much.
    If you want to read about the fire, go here [theregister.co.uk]. Apparently UT was a major node for KazAA, and'a primo source for warez and pr0n.
  • Re:Halon dumps? (Score:3, Insightful)

    by lamj ( 153635 ) <jasonlam&flashmail,com> on Wednesday November 20, 2002 @09:51AM (#4714788)
    Halon DO NOT replace oxygen in the room to extinguish the fire. It breaks the chain reaction of fire, basically stop the elements of fire to react with each other.

    Most scenario would only require a less than 8% of concentration to take out the fire. Under 10% and you can still breath.

    Problem of Halon is when over 900 degree C, it breaks down into hydrogen fluoride, hydrogen bromide and bromine - stuff that are toxic. So, run!
  • by Anonymous Coward on Wednesday November 20, 2002 @09:55AM (#4714805)
    After 911 all the big techfirms created DRA's (disaster recovery area's) in case anything major happened.

    And six months later, 80% of them scrapped or seriously cut their disaster recovery plans because they were too expensive.

    Most people in chare of creating disaster recovery plans were told something like 'We need to be able to be back in busness 100% within 24 hours, but we can't spend any money (or can only spend a woefully indadaquate amount of money) on new servers, redundant network lines, improved backups, offsite tape storage, etc.'
  • by wiredog ( 43288 ) on Wednesday November 20, 2002 @10:02AM (#4714840) Journal
    The Gartner Group [gartner.com] put some stuff up after 9/11. Most of it is common sense.

    Do full backups weekly, store copies offsite. Incremental backups daily, copies offsite also. If you can afford it (or can't afford any downtime), have emergency backup hardware (enough for minimal operations) in an offsite storage facility. Old hardware that would otherwise be thrown out is good for this (remember, it's for an emergency). Have a supplier who can get replacement hardware to you in a hurry (so you can get off of those old 90 MHz Pentium servers).

    The most vital part of the plan, after backups, is good insurance. If the building burns to the ground Monday morning, you want to be able to call the insurer Monday Noon, and have the check in hand Tuesday morning at the latest.

    These recommendations do not cover disasters such as 767s flying into the building and killing all the sysops. Earthquakes dropping the building on the same. Etc. The people are the most important part of any company and, if too many of them are lost at once, the company probably is lost too.

    Unless you have really good (and expensive)insurance which can provide enough funds for you to hire new people, get them trained, and keep the company solvent while you do so.

  • Re:Vunerability (Score:4, Insightful)

    by coupland ( 160334 ) <dchaseNO@SPAMhotmail.com> on Wednesday November 20, 2002 @10:20AM (#4714941) Journal

    It is a shame that a building hosting so many good initiatives should be the one to go, but as always: there is no excuse for not have a backup.

    Uhhh, yes there is... I suspect you either know nothing about IT or are fresh out of college. DRP (disaster recovery planning) factors in things such as criticality of data, cost, and acceptable downtime. A university payroll system may need to be back up within 12 hours of a major incident, so in addition to tape backups you might have a failover site. Contrary to your simplistic post, even the richest corporations rarely have failover sites of their own. They simply contract out to a DRP vendor who have these types of machines lying dormant in a glass room, waiting to cut over. On the other hand a university FTP site is probably classified as low risk, low impact. So you would rely on off-site backup tapes and perhaps only restore when you've arranged for an alternate site and taken delivery of new servers. You don't pay millions of dollars to have two glass rooms just so you can have uninterrupted FTP service...

  • Re:Vunerability (Score:5, Insightful)

    by pellaeon ( 547513 ) on Wednesday November 20, 2002 @10:34AM (#4715027) Homepage
    Try doing that on a university-wide multi-gigabit capable network on the budget of the average Dutch university. Our universities aren't like M$ in cash, you know. I know, I'm an admin at one myself.

    I just hope they're well insured....poor colleagues...

    On the upside: they may get a squeaky-clean start when this blows over :-)
  • by Anonymous Coward on Wednesday November 20, 2002 @10:40AM (#4715060)
    The chances of two buildings standing side by side being taken down by planes is ridiculously low.

    It apparently can happen, though.

    In any case, the chances of two buildings standing side by side being taken down is much greater than two random buildings on either coast.

    Keep in mind - there's enough nuclear weaponry out there to make the United States into a glass desert. What if that goes off? I hope you had secondary+ backups in Canada and Mexico!

    (Frankly, I wouldn't be concerned with backups at that point.)

    The point is that backup is simply another game of risk.
  • by operagost ( 62405 ) on Wednesday November 20, 2002 @10:40AM (#4715061) Homepage Journal
    Considering how several other buildings in the WTC were damaged or destroyed just from debris, I'd say that even if only one tower had fallen, there's a good chance everything in the second would have been trashed.

    Really, not having your backups in close proximity to the data center IS good policy.

  • by arri ( 95615 ) on Wednesday November 20, 2002 @11:28AM (#4715390) Homepage
    I am not doubting that these new gases will allow you to survive but I've been too close for comfort to a fire in a Chemistry lab and without adequate training (not in the use of a fire-extinguisher but in the behaviour in case of fire) the last thing I did was "stay calm"... I just hope that places which install this system give adequate training to their people as to what can be done.

    Even the obvious like "lie low as smoke rises and there is more oxygen at ground level" and to "try and cover your mouth & nose". At least, this is what I learned from that incident, sadly after the fact.
  • Re:Vunerability (Score:2, Insightful)

    by soramimicake ( 593421 ) on Wednesday November 20, 2002 @12:07PM (#4715667)
    This shows the vunerability of putting all computers in one building.
    Actually, the debian.org names affected all point to a single box, satie.debian.org. Your point is still valid, though. Come to think about it, that makes it _more_ valid, as only one box crashing will take down all your services.
  • by Fencepost ( 107992 ) on Wednesday November 20, 2002 @12:08PM (#4715669) Journal
    No, you want two geographically diverse sites in case of natural disasters or other events that keep you from reaching (physically or electronically) one.

    I'm sure that there's been lots of study of this, but I suspect that a good distance is 1-2 hours drive. Far enough to avoid most of the impact from things like a big chunk of the city being shut down for weeks, close enough to get to (with some inconvenience) if necessary.

    In the Chicago area it might be something like downtown Chicago and Schaumburg, Naperville, Aurora or even Rockford (at the 2-hour mark).

  • by Fencepost ( 107992 ) on Wednesday November 20, 2002 @12:11PM (#4715691) Journal
    That's exactly what the Mojo Nation folks are doing now. Info at http://www.mojonation.net/ [mojonation.net].
  • by EMH_Mark3 ( 305983 ) on Wednesday November 20, 2002 @12:13PM (#4715709)
    Heh. You're trapped in a room filled with fire & smoke, the oxygen is being sucked out of the room and you want to stay calm? Sure, no problem :)
  • by bADlOGIN ( 133391 ) on Wednesday November 20, 2002 @12:46PM (#4716011) Homepage
    Since Debian doesn't have a 40 Billion dollar monopoly warchest to draw from, I'm assuming that some funds will need to be raised to get new boxes. This is a perfect time for uses to step up and make a contribution back.
  • Re:In other news (Score:2, Insightful)

    by osu-neko ( 2604 ) on Wednesday November 20, 2002 @01:15PM (#4716270)
    ...and over 90+ % is outgoing traffic from 'unknown ports'.

    Umm, so? Outgoing traffic is almost invariably from a random port > 1024. That's how TCP connections are generally done.

  • by 0x69 ( 580798 ) on Wednesday November 20, 2002 @01:32PM (#4716486) Journal
    Bullcrap. BOTH towers had been exposed as very vulnerable to ONE bomb in the underground parking garage long before. BOTH towers were connected to the same small pieces of the electrical, telecom, water, sewer, gas, etc. systems, and Chicago demonstrated the dangers of that a few year ago.

    The only [gag] good [retch] reasons to have the backup in the other tower are spelled "lazy" and "stupid".
  • by 0x69 ( 580798 ) on Wednesday November 20, 2002 @02:15PM (#4716983) Journal
    Our ISP bought an old legal office building for their HQ and colo facility. The place was built with file rooms to safeguard tons of irreplaceable paper documents - imagine thick concrete walls & ceilings, with heavy steel fire doors, rated to preserve the contents through an EVERYTHING-else-burned-to-the-ground fire.

    Critical stuff is spread between the file rooms, with metal conduit, etc. protecting the few small holes they added for wiring.

    Steel & reinforced concrete aren't quite obsolete.
  • by Dahan ( 130247 ) <khym@azeotrope.org> on Wednesday November 20, 2002 @02:22PM (#4717058)
    Halon, otoh, is perfectly comofortable to breathe in and out, but will provide no oxygen.

    Why does it need to provide oxygen? The air provides oxygen. How come you're not worried that air is about 80% nitrogen, which also provides no oxygen? See, humans don't need to breathe 100% oxygen... we do fine with much less. The advantage of Halon over CO2 is that it does not extinguish a fire by displacing oxygen. It will put out a fire [tpub.com] at concentrations of about 5%, leaving plenty of oxygen to breathe.

    the burned Halon/air/diesel mixture produces some really nasty toxic gasses.

    And a fire doesn't? If you have an undersized system installed, you're gonna have problems in a fire anyways. With a proper system, the small quantity of toxic gasses produced by the Halon decomposition before the fire is extinguished (which is a fraction of a second--Halon systems have been used for explosion suppression) is much preferable to the large quantity of toxic gasses and heat produced by a fire.

  • by kapelski ( 160905 ) on Wednesday November 20, 2002 @04:16PM (#4718136)
    I have 20 some servers in UUNet's (WorldCom's) Ashburn, VA datacenter (where MAE East is located). When I asked them about fire suppression they told me they use a two stage water system that is localized above many many zones throughout the data center. They said the idea is that since the datacenter is so large and they have so many customers with varying SLAs, their goal is to put the fire out at its source before it can spread, while attempting not to affect the operation of other cages/racks. In other words, apparently they don't want to saturate the whole datacenter, just the location of the fire. If something catastrophic happened that would affect the whole of such a large building, then pretty much everything is a loss anyway. Nevertheless, I trudge out there once a week to take backup tapes to an offsite vault...

    I also asked them what happens if a plane crashes on takeoff from Dulles airport (only a few miles away and where the plane that hit the Pentagon took off from) and hits the datacenter, and they said they had the flight path altered when they built the datacenter to minimize the chance of such a thing. They didn't admit to it, but I bet that that building is hardened, too.
  • by DunbarTheInept ( 764 ) on Wednesday November 20, 2002 @07:07PM (#4719669) Homepage
    When you can't get oxygen from the surrounding air, the worst thing in the world to do is take a breath. You will survive much longer by fighting the urge to take a breath, and instead just hold the air already in your lungs in place until you can get out. You don't convert all the oxygen in your lungs into carbon dioxide with each breath - far from it. You just convert a portion of it, so the air you expell just has a smaller percentage of oxygen than the air you breathe in. But there's still quite a bit there that never got converted. (That's why mouth-to-mouth breathing can help someone - the air you breathe out still has enough oxygen in it to be a lot better than no air at all.)

    But if you breathe that air out and breathe oxygen-less air in, you will pass out very fast. Most people have the misconception that you can do without oxygen for a minute or two before dying. That's not true - your body needs to consume fresh oxygen at a continuing rate just to function at all, it's just that your lungs can HOLD a small supply of oxygen to supply this need for a minute or two. Get rid of that oxygen by breathing it out and replacing it with oxygenless air, and you're going to pass out in just a few seconds, and be dead shortly thereafter.

    And the worst part is you won't FEEL like anything is wrong. Your body is unable to measure the level of oxygen in your lungs. Instead your body senses the level of carbon dioxide in your lungs. As the by-product of normal breathing, when carbon dioxide has built up enough, that indicates you've converted a lot of oxygen and it's time for another breath. This is what triggers the automatic involuntary breathing that takes over when you stop thinking about it. This is also what triggers the panic feeling that you get when you know you need air. Your lymph nodes detect too much carbon dioxide and start sending the panic signal to your mind. What this all means is that if your body isn't exchanging oxygen for carbon dioxide, your body doesn't even realize it's asphixiating. If there's no oxygen in your lungs to start with, then there won't be any carbon dioxide building up in the lungs, and you will feel no sensation of needing a breath at all. You'll feel just fine for a few seconds and then *poof* you're gone as the blood going to your brain runs out of oxygen and your brain activity just plain stops.

    So if you're ever in a halon gas system when it goes off - DO NOT BREATHE. Just hold whatever breath happens to already in your lungs and get out. The instinct is to hold your breath by first inhaling your lungs full and THEN holding it, but that's the worst thing you could do, as explained above. The tricky part is remembering to override that instinct.

  • Re:Nice Moderation (Score:2, Insightful)

    by scott_evil ( 266713 ) <.moc.liamg. .ta. .hcaocrepus.eht.> on Thursday November 21, 2002 @06:45AM (#4721642)

    ... I hope nobody was hurt.

    After that, I wish them luck getting back online.


    Someone explain how the FUCK that can be considered insightful?

    Yet again we see the need for moderators to pass an IQ test.

There are two ways to write error-free programs; only the third one works.

Working...