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Music Media

Recording Industry Extinction Predicted RSN 493

nautical9 writes "There's an interesting commentary from Wired's Charles Mann, speaking of the imminent death of the recording industry as we know it. Nothing really ground-breaking here, but it is a good summary and somewhat fair treatment of the RIAA's current state-of-affairs, and offers a little insight into what the world of music may be like without them (hint: perhaps better off)."
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Recording Industry Extinction Predicted RSN

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  • Paying customers? (Score:5, Interesting)

    by Alcohol Fueled ( 603402 ) on Thursday January 23, 2003 @01:05PM (#5143869) Homepage
    "The industry rightly believes that if it can make file-swapping more difficult, and legitimate online services easier and less expensive, it can turn the kids on Kazaa into paying customers."

    Umm.. They just mention Kazaa. I imagine that if Kazaa became pay only, people would just get their music elsewhere.

  • Why is this news (Score:3, Interesting)

    by Achmed Swaribabu ( 642441 ) on Thursday January 23, 2003 @01:06PM (#5143874) Homepage
    It's my understanding that in Americia you run with a free market which means that the public at large decides who will success and who will fail. If an orgainzation is bad or not efficient then they should fail by using your system.

    This show to me that the music industry makes big money up to this point so most people are buying from them and it's only a small percentage of people who read slashdot who have problem.

    Slashdot community little fish in big pond.

  • McDonald's (Score:2, Interesting)

    by GQuon ( 643387 ) on Thursday January 23, 2003 @01:09PM (#5143913) Journal
    From the article:
    labels' new legitimate online music services attracted fewer paying customers than the McDonald's in Times Square.

    We can be sure to see the visits to that burger joint to drop as well. I mean, when this [slashdot.org] becomes commonplace.
  • Litmus test (Score:2, Interesting)

    by Em Emalb ( 452530 ) <ememalb AT gmail DOT com> on Thursday January 23, 2003 @01:12PM (#5143927) Homepage Journal
    for companies.

    Make a boatload of money doing one thing and doing it well. (In this case, it's screwing everyone related to the music--buyers, musicians, etc)

    Now, the test comes in when something causes a decrease in sales, or your business model becomes obsoleted by new technology.

    Why is it so hard for companies to adapt? They are obviously in it for the money, why not change your business model to accomodate new things?

    If the RIAA was a small company, nothing like this would occur, since they'd either adapt or die--in a hurry.

    It's just taken a really long time for RIAA to realize they need to change, and if they don't, well, I look forward to cheaper cds.
  • So, they will die (Score:4, Interesting)

    by inerte ( 452992 ) on Thursday January 23, 2003 @01:13PM (#5143937) Homepage Journal
    But what really worries me is the possibility that the companies that build what we love, eletronic devices and gadgets, take RIAA's place.

    RIAA is trying to protect its business model, where they control everything on the mainstream music chain. Technology can break a link of this chain, the distribution of an artist material.

    But! The laws and the mentallity that RIAA is leaving is the most dangerous thing. Tech industries may (or will?) have control on distribution.

    RIAA is showing them that this IS possible, and that consumers aren't doing much besides complain. No changes on the institutional power and the supplu of money is coming steady.

    The recent agreement between the tech industry and the RIAA shows exactly this. Most of the RIAA associates are, in one way or another, connected to the tech industry. It was a PR move to soften its images with the public.

    What I really think is that we are becoming less political involved with a lot of issues, but that's a subject for another post!
  • What do they do? (Score:4, Interesting)

    by LoudMusic ( 199347 ) on Thursday January 23, 2003 @01:13PM (#5143940)
    What do the recording agencies do? Record, remaster, produce, manufacture and market musicians.

    Nearly as I can tell computers and the Internet have pretty much taken over those roles. As far as getting paid for their hard work, I guess musicians are left to concert money and merchandise. Most listeners aren't going to be paying for an album that they can download for free, either legally or illegally.

    Maybe the recording studios will be replaced by concert halls. Maybe the future is a movie theator with a band stage. Hey that'd be cool.
  • Re:Paying customers? (Score:2, Interesting)

    by valisk ( 622262 ) on Thursday January 23, 2003 @01:22PM (#5144001) Homepage Journal
    I suspect that if Kazaa charged $5 per month per user, with unlimited downloads and people knew they couldn't be prosecuted for downloading and burning .mp3s then people would stay in droves.

    The recordcos could even sell higher quality versions of the files for the true audiophiles out there.

  • by ender81b ( 520454 ) <wdinger@@@gmail...com> on Thursday January 23, 2003 @01:24PM (#5144023) Homepage Journal
    Totally agree. I mean look at DVD sales. People can grab movies off the internet just as easily as they can music (granted it does take longer) but look at the huge amount of people buying DVD's and DVD players. or look at the success TV shows have had selling Season DVD's, nothing is cooler than watching your favorite show at 720p resoultion.

    Why can't artists do the same? Of course you could point out that producing something like a 'music-dvd' would cost alot more than a pure vanilla music cd but the potentional for profit has to be higher.

    Why can't the music industry sell us cool packaged deals like dvd's with all sorts of little 'extras'? I might actually pay for my music then... as it is now I see no point in buying a 20$ CD - not to mention I own most of the CD's I would ever want to own, I find very little new music now adays that I would consider spending money for.
  • by Anonymous Coward on Thursday January 23, 2003 @01:26PM (#5144037)
    Hilary most likely resign because of Wired's article:

    Hating Hilary [Coming Jan. 23] Napster slayer. Corporate thug. Industry shill. Hilary Rosen has heard it all as the reviled frontwoman for the music biz. Sure, she knows file-sharing is the future. She's just fighting to give the dinosaurs one last gasp.
    By Matt Bai

    The article will be online soon at: http://www.wired.com/wired/archive/11.02/ [wired.com]

    Cheers, AC

  • Just a thought . . . (Score:3, Interesting)

    by Badgerman ( 19207 ) on Thursday January 23, 2003 @01:30PM (#5144074)
    Is Rosen's departure from the RIAA the first rat leaving a sinking ship?

    Just something for us to consider. If the article is correct, then we should look for signs of the inevitable downturn.

  • by porky_pig_jr ( 129948 ) on Thursday January 23, 2003 @01:31PM (#5144077)
    I remember recent discussion regarding the role of producers and publisher and the article stating that the function of producers is 'filtering of all the crap they are getting and presenting the consumer with the best staff'. I wish it were true. In reality, producers invent the product they believe consumers would like, and since the product is rather vacuous, that is, has no contents, they put the excessive amount of efforts on packaging and advertising (junk food, anyone?) The sooner the present system goes the better. Doesn't look like anyone (except producers) will loose anything.
  • by burgburgburg ( 574866 ) <splisken06@@@email...com> on Thursday January 23, 2003 @01:31PM (#5144087)
    and do eventually think there will be a major reorganization of the recording industry, I don't remotely believe that it is imminent.

    More importantly, two of the foundation elements of this article are misleading and/or potentially wrong. First, the 11% decline of sales this year can be attributed to

    a) the 25% decline in output by the labels
    b) the economy
    c) the generally boring content

    My vote is on a and b. c never seems to have an effect.

    Also, the usage of P2P services does not necessarily bode ill for the recording industry. As has been advanced here before, P2P services often drive sales (they have for me and quite a few others). Just because the Suits don't believe it doesn't mean it isn't true.

  • by tcc ( 140386 ) on Thursday January 23, 2003 @01:36PM (#5144126) Homepage Journal
    MP3 was out, it still took long enough before it actually ended being the de-facto choice for encoding music to send off the net.

    If the RIAA would have been smart, they would have a guy somewhere appointed to "new technologies" and he or his team would have seen it coming, they didn't. Mistake number 1.

    Now even when they DID miss that coming, they (as opposed to most startups that would have died for such a blattant mistake) had the resources to still built either something BETTER or USE that technology to good ends, rethink a buisness model to adapt to this new technology, and heck, still make money in the process.

    How? well, a lot of ideas have been given out here and throughout the last years, and it's not like they didn't have the ressources to hire somebody with a brain or a decent marketting agency to come out with something, instead, they've invested all of their ressources in Lawyers and fences and exploding bridges and disinformation. It's their choices, but usually this is the choice of dying .COMs, not healthy companies, so in that respect I probably am missing something but again, usually, common sense is not something so common with the 6 digits salary, and inexistant in the 7+ digits.

    It's a shame, when you think about it, artists didn't win anything with all that money spent in their "crusade against MP3", RIAA didn't win anything either in that investment, technology didn't win either (imagine all that money being put to audio R&D, we probably would have had something a lot better than Ogg today).... only lawyers won something, why don't corporations get a clue? haven't they seen that NO ONE won with such a tactic up to now?

  • Hmm... (Score:4, Interesting)

    by Peterus7 ( 607982 ) on Thursday January 23, 2003 @01:41PM (#5144164) Homepage Journal
    You gotta wonder, if the RIAA goes down, what will return in it's place? I mean, when they killed napster (the bastards) many many more P2P services sprung up in it's place. Will it be the same with the RIAA? If a bunch of mini RIAAs pop up, there won't be much of a an anti P2P problem, because they'll probably be too busy fighting eachother.

    Still, you gotta wonder about musicians: If someday all music were free, what would they do? Would they still make music, just getting money off of concerts and stuff? I know some bands would, but some of the other more popular bands, I dunno...

  • Re:Hmm... (Score:2, Interesting)

    by Xformer ( 595973 ) <avalon73@caer[ ]n.us ['leo' in gap]> on Thursday January 23, 2003 @01:49PM (#5144213)
    The "mini RIAAs" wouldn't be anywhere close to a unified body, though. That's the whole POINT behind the RIAA, or so I thought.
  • jurisdiction (Score:1, Interesting)

    by 2square ( 524737 ) on Thursday January 23, 2003 @01:50PM (#5144214)
    even if the RIAA managed to convince the courts to trample over our civil liberties by placing unconstitutional demands on the ISPs it will not solve their problem. As is the case in nature some other system, de-centralized or not,will emerge outside the jurisdiction of the US courts. And people will flock to it.The RIAA is now just digging itself a deeper hole by alienating millions of consumers.
  • by autopr0n ( 534291 ) on Thursday January 23, 2003 @01:52PM (#5144244) Homepage Journal
    The music industry won't die. They may be dinosaurs, but there are lots of people who will be happy to take over and make it into something else. Rather then some grandiose claims, what will happen is the following: Hillary Rosen will resign, along with several top record execs (we already know this is happening) the price of CDs will come down to a reasonable level ($6-$8 I'd guess), and a reasonably priced online service will be launched with some sort of DRM, the service may or may not succeed, depending on customer adoption of DRM software. Considering what people are willing to put up with in order to get music (tons of spy ware from Kazaa, and by the way you'd be surprised at how many use windows media player to listen to MP3s)

    I predict that eventually there will be some service where you pay $20-$50/mo for all the music you want, downloaded to your computer/pda/walkman. You'll 'own' the files even after the service expires. The money will be distributed to the parent companies based on their percentage of the downloads.

    That will be it, that will be the "death". No grandiose flameouts, no seeing Kid-rock getting a job at K-mart, no Britney as a porn star (sorry), etc. The music industry will continue as long as people are willing to pay for music. There will be a change from viewing music as a product to viewing it as a service, but it will still exist, and will be controlled by mostly the same people.
  • Re:Hmm... (Score:3, Interesting)

    by rutledjw ( 447990 ) on Thursday January 23, 2003 @01:55PM (#5144268) Homepage
    Sorry! Nevermind. I mis-read your post. I thought you were stating that lots of mini-RIAAs may overwhelm the P2P players.

    Wow, that lobotomy really worked...

    As for musicians. I think they'll be OK. Even when I get music online, I'll typically buy the CD if there's more than 1 or 2 good songs on it. The quality of most MP3s just isn't good enough in general.

  • Amen! (Score:3, Interesting)

    by MImeKillEr ( 445828 ) on Thursday January 23, 2003 @02:01PM (#5144323) Homepage Journal
    From the article:


    • "..the industry as we know it could vanish not so much because of technology but because few people over the age of 30 would care if it did. "


    Being over 30, I can agree with this statement.

    If only the fools in charge of the major players would realize that their simply cutting their own throats by keep CD prices so high and that this will ultimately be their own doom...

    What they need to do is slash prices as well as their profit margin per disc (as opposed to cutting into artist profits). Only when a decent CD (if one can be found in the era of The Backside Boys and Christina Whore-uleria) costs about $10 will they win people back.

    Sure, their profits will go down -- but at least they'll still be making money. The tech industry got hit hard, its damned hard to find a decent IT-related job and nearly impossible to find one paying what it did 2 years ago. Maybe the music industry needs to trim the fat and let some people go from their payrolls to recoup the losses involved with keeping their customers otherwise they'll simply cease to exist.

    Just my $.02.
  • I can't get too excited about this article... while the idea of the RIAA "dying" is a pleasing one, keep in mind that at this point it's still purely speculative.

    I DO agree that the record companies are facing death threats on all sides. But they have an artillery of their own, too, not the least of which has been litigation and lobbying (which although cumbersome, seems to work all too well).

    There will likely always be a place for some figurehead organization of some sort, if for no other reason than to manage the interests of players in an industry. Think about... what does RIAA stand for? "Recording Industry Association..." Virtually every industry/sector has groups like this. The Automotive industry, airlines, electronics manufacturers, educational standards/bodies/schools... textiles... pretty much everyone does (I only wish I could remember all the acronyms right now).

    Without debating the moralities of their methods, The RIAA manages a lot... as long as there are Best Buys selling 1000's of CD's to get people to browse their other electronic junk for sale; as long as there are special-equipment manufacturers trying to market devices for playing music, as long as there are independent recording studios, instrument manufacturers, delivery providers (XM radio, etc) and the like out there (see the ripple effect here?) there will be some central organization with a mind toward controlling the commodity (music in this case) that is central to it all.

    The central organization known now as the RIAA may not exist in 5 years (or 2 or 1) in the same form as it does today. But as long as there is some shred of money to be made, it WILL exists in some form.

  • by glesga_kiss ( 596639 ) on Thursday January 23, 2003 @02:31PM (#5144629)
    How about a DVD and a (Red Book) CD sold together?

    The Canadian DVD version of Trainspotting is a DVD on one side, and an audio CD on the other. In this case, the audio CD doesn't contain anything interesting (ambient train sounds?!?), but the idea is sound.

  • Re:Hmm... (Score:2, Interesting)

    by 2names ( 531755 ) on Thursday January 23, 2003 @02:51PM (#5144799)
    Would they still make music, just getting money off of concerts and stuff? I know some bands would, but some of the other more popular bands, I dunno...

    This would be the best thing to happen to music in a very long time. If bands were making music for the music we would get a higher quality of music than the mass produced Britney/Justin/other shit music that is being released today.

  • Re:Umm.. (Score:5, Interesting)

    by sakeneko ( 447402 ) on Thursday January 23, 2003 @02:52PM (#5144809) Homepage Journal
    "from the imminent-death-predictions-getting-boring dept"
    Then why post it?

    To gloat? <wry grin>

    The RIAA has made enemies here, and not many friends anywhere. To quote the inimitable Molly Ivins, "My mother may have raised a mean child, but she didn't raise no hypocrites." I'm not an expert, but from where I sit, it looks like the recording industry has jacked up prices unconscionably, reduced the range and variety of music available to the rest of us, and driven independent distributors out of business. I think the recording industry as a whole has become a bunch of parasites, and (worse) parasites that are killing the host.

    The wierdest part of this is that I've never downloaded a single illegal song, never did Napster, never installed any version of Kazaa, don't even copy my own CDs. I don't think it's right to steal -- even from thieves. I certainly don't think it's right to steal from artists who create the work I love to listen to.

    So I listen mostly to my old CDs these days. I don't think I've bought a dozen CDs in the last three years, and most of those have been from small, independent artists who produce their own stuff.

    It is frustrating to have no alternative, though, to being ripped off myself, doing without, or starving out the artists and other good guys along with the parasites. I just picked the least objectionable of those alternatives. :/

    So I admit it's nice to hear that the parasites are in trouble. :>

  • by humina ( 603463 ) on Thursday January 23, 2003 @02:58PM (#5144855)
    In the mid 90's, everyone was predicting apple's doom. There were newspaper articles saying things like "the rise and fall of Apple" suggesting that apple's death was going to happen next year. I think the RIAA is the apple of the mid 90's. Everyone is saying that they are going to die, but they won't. Maybe they will become a lot smaller, but they won't go away. There is a market for high priced CDs even if it is getting smaller. There is some convenience in buying a CD, going home, playing it, and knowing it will work without the use of a computer(although the RIAA is shooting itself in the foot with DRM) What do you think?
  • Re:Hmm... (Score:2, Interesting)

    by lucabrasi999 ( 585141 ) on Thursday January 23, 2003 @02:59PM (#5144862) Journal
    Can you imagine actual "Live Music!"? "Concert Tours"?
    Instead of making music just for video and rarely, if ever performing live, artists would be REQUIRED to perform their music in front of crowds, just so they could pay the bills!
    I have to admit Britney/Justin both have toured in the past. The difference without a recording industry as we know it is that Britney would not START as a headlining artist. She would be forced to prove her musical ability in a tour of bars up and down the East Coast. If she could hack it, then she'd start moving up to headliner status.
    Ah, I'm just dreaming. It'll never happen.
  • by Anonymous Coward on Thursday January 23, 2003 @03:12PM (#5144954)
    Historical analogy game:

    The record labels limit distribution just as the hand written books of the monks restricted the printed word until the printing press
  • by cc_pirate ( 82470 ) on Thursday January 23, 2003 @03:35PM (#5145132)
    She's WON!

    The way I see the "radical change" in the direction of the RIAA is as follows.
    It is not so radical. The RIAA has gotten absolutely everything it wants.

    Every large CPU chip maker (Intel, AMD, & Transmeta) have recently (in the last quarter) unveiled DRM enabling technologies. Inevitably touted as "security" or "trustworthy computing" features, they generally support the TCPA (Trusted Computing Platform Alliance), which in turn can be used to prevent users' access to portions of their computer and to the files on their computer (i.e. DRM).

    With the CPU & chipset taken care of via these companies, all that is left to get on board are the BIOS makers, since any DRM technology is dead in the water if the BIOS doesn't enforce certain rules about what can run at boottime (not to mention run HASH checks, key checks, etc). The support that BIOS makers such as American Megatrends, Inc., have recently annouced for TCPA puts all the pieces for effective hardware DRM in place. Of course, the other portion of the pie that is necessary for DRM is a DRM enforcing OS, but Microsoft is working on that with Palladium.

    With all the above, the Hollings bill becomes irrelevant. No GOVERNMENT mandated DRM technologies are needed, because the chip makers are implementing the exact DRM "features" the RIAA has always wanted. Control of individual PC users data will now be wrested away from them and given to the content owners. The RIAA has been given exactly what they wanted and they didn't have to go to the government to get it; in effect, the computer industry caved.

    From what I know firsthand, it is clear that a trade has been made. The computer industry will supply the DRM framework if the RIAA (and eventually the MPAA) will provide the content that keeps the PC platform as a viable alternative to set top boxes (i.e. get people using "media PCs").

    The other thing that makes this an absolute coup for the RIAA is the announcement that the computer industry will no longer fight the DMCA or support users fair use rights. This may effectively kill Rep. Boucher's attempt to reform the DMCA through the Digital Media Consumers' Rights Act (the "DMCRA"). DRM with the DMCA still in effect is almost too horrible for me to contemplate.

    There is room for disagreement perhaps, but it seems that the computer companies have sold out the American consumer for a cut of the "content" pie.
  • by EXTomar ( 78739 ) on Thursday January 23, 2003 @04:27PM (#5145545)
    It is quite true that videos get copied around a lot in Japan. So how does Anime sell at all in Japan? Well one of the tricks is that they load the offical releases with goodies beyond the actual video material. Their philosophy: You can't beat the rampant copying so why bother?

    And that is the trick. The video or CD itself can be worth as much work as you are willing to put into copying it. However getting posters, thick supplimental reading material, figurines, extra CDs, wooden cases with the show's logo on it can't be copied. Of course they don't sell releases in giantic volumes companies in the US are used to on mainstream releases but if done right they can make money.
  • by Parker51 ( 552001 ) on Thursday January 23, 2003 @04:46PM (#5145710)
    Last Saturday's Omaha World Herald [omaha.com] is reporting that major record labels are courting American Gramaphone Records [omaha.com]. American Gramaphone is a small, private, Omaha-based label run by Chip Davis of Mannheim Steamroller [amgram.com] fame. Potential suitors include Atlantic Records [atlanticrecords.com] (an AOL Time-Warner [aoltimewarner.com] Company) and Sony Music Entertainment [sonymusic.com]. Some high points of the article include:
    • American Gramaphone is one of the last, great, financially successful independent labels
    • By constrast, most of the other major labels are in a "tailspin," with record sales down 10% since last year
    • Mannheim Steamroller has dominated the Christmas album business. Their latest album, "Christmas Extraordinaire," was the #1 Christmas album last year, and the #2 holiday album overall in 2002 and 2001
    • Their customer base is older, and more likely to buy CD's than "rip and burn" music off of the Internet
    • Part of their business success comes from "value-added" packaging, such as bundling their CD's in "gift packs" with scented candles, hot chocolate, even extra two-sided DVD's with the album and videos in surround sound (a feature only now being adopted by major labels) and mass-marketing those value-added packages to non-traditional outlets, not just record stores
  • Re:Umm..(What?) (Score:2, Interesting)

    by anonicon ( 215837 ) on Thursday January 23, 2003 @05:15PM (#5145999)
    First, downloading from Kazaa isn't theft, piracy or copyright infringement if you're using it to find tracks to an artist that someone recommended to you. If you download an entire album or ten, YES, that's wrong, but I regularly track down (with varying success) artists I've heard about to try to find 3-4 songs to see if I like them. If I like them, I go buy the CD, if I don't I delete the tracks.

    As for no alternative, check out CDBaby [cdbaby.com] when you have a moment. 30,000 artists, artists get everything except $4 an album, and more variety than you can shake your booty at. No contracts, no abusive clauses, and the artists set their prices, not some record labels.

    Peace.
  • Learn from history (Score:3, Interesting)

    by inkswamp ( 233692 ) on Thursday January 23, 2003 @05:56PM (#5146344)
    This reminds me of when the Web first started to become popular and a lot of big corporations ignored it and didn't bother securing their domain names. The most famous example of this was the incident where the guy bought mcdonalds.com and later ended up selling it back to McDonalds for a donation to charity to make a point.

    The point is that corporations tend to move at a glacial pace and tend to ignore technology and change, often at their own peril. Those that make this behavior a bad habit, go extinct or end up having to donate to charity just to get their domain name back.

    The recording industry has wasted the last 3+ years fighting file sharing when they should have been figuring out how to embrace it and adapt themselves to the changing environment.

    My feelings were that they should have tried to one-up the technology (i.e., offer music albums on DVD which would include lots of low-cost filler material that fans love--interviews with the band, live performances, commentary, videos, etc.) That would make the store-bought medium far more desireable to the consumer and the mp3 downloading experience would pale by comparison. In having done that, they could have relegated Napter and all its offspring to the status of free advertising. Instead, the recording industry chose (like McDonalds) to ignore the inevitable.

    Even if they choose to change their ways now, I doubt they could make up for the lost time. Good riddance to them. I hope they can't. I'd like to see one good, hard-to-ignore example of technology roadkill for other industries to contemplate. Hopefully the corporate world will pass by the recording industry's dead body and learn a lesson from it.

    Probably not, but I'm an optimist.

  • by FritzTheSkunk ( 633031 ) on Thursday January 23, 2003 @09:01PM (#5147448)
    full ACK.

    I have (just, few hours ago) - via german geek news ticker heise.de - come to know British music industry has set up a site to "protect their content" and educate the consumers (to pay, what else?.

    http://www.bmr.org/campaign/

    And they have a nice site with links "Click to join the debate",
    http://www.bmr.org/campaign/
    but, as usual they got it all wrong:
    i answered but it's an email and i suspect they will have to ask their bosses whether they can publish this.

    So i'll publish my reply (hey, they asked!) on /.

    #email-start#
    Concerning the artists i agree almost totally with James Bostock.

    Looking to the opportunities for "consumers" like me (who just has not enough time to make the music i'd like to hear myself) i am convinced there will be many ways to find published music which is interesting to the likes of me but cannot be published the way the business runs nowadays. Think of those musicians with a more eclectic taste, those who even now like old styles or just the "bygones" who are not selling enough to interest even a small label.

    Thinking of the music industry i hope they will continue the path they have taken. In this case they will destroy themselves and rightly so:

    http://dir.salon.com/tech/feature/2000/06/14/lov e/ index.html?pn=1

    To be polite: there may be something to be invented, thought out or else which could win back the respect the music industry and all copyright sellers like them have destroyed in the recent years and are further destroying any given day. But i don't think anyone can convince me to do such a job for them.

    Doc Searls and his friends have done a great job in this direction:

    http://www.cluetrain.com/
    #email-end#

    (Any native speakers of english or american english always welcome to direct me to be more polite)

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