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Software Exorcism 314

Mark Burroughs writes "Leave it to a SubGenius preacher to take normally mundane subjects, like software maintenance, and expose the unholy conspiracy behind them. I think the following quote from the introduction sums up the tone of the book nicely: 'Rather than shield your eyes from the sordid realities of the software industry, I am going to dust off my old 8mm films and let you take a good look at the uncensored truth for yourself. You may want to keep a paper bag handy in case you get sick.'" You know you want to read on for the rest of Burrough's review.
Software Exorcism
author Right Reverend Bill Blunden
pages 351
publisher Apress
rating two thumbs up
reviewer Mark Burroughs
ISBN 1590592344
summary Tactics for Maintaining Legacy Code


Reverend Blunden's sermons focus on things that the college professors, in their tweedy jackets, will never talk about. As such, this book should be required reading by computer science majors, who often have a number of misconceptions concerning the industry that they are about to enter.

I doubt very highly that your instructors will tell you how to handle all the nasty little things that can occur when humans work in groups: backstabbing, stonewalling, sabotage, etc. The sad truth is that the people who do actually learn about these tactics (under the guise of "organizational behavior") are MBAs, the people who end up being managers. Folks, the deck has been stacked: The MBAs have been given whips, and the CS majors have all been given saddles. It's called animal husbandry; ... now go look up the word "cull."

Glancing at the back cover of the book, Reverend Blunden looks like the type of subversive individual that the ATF would like to have a chat with. As such, he is not one to let the reader leave without a few useful weapons (some of which may be questionable from a legal standpoint ... but hey, business is war). For example, the book tells you construct a paper trail so that even the shiftiest weasel cannot switch sides if it's suddenly convenient. Reverend Blunden even goes so far to refer the reader to a vault purveyor in New York so that evidence can be stored securely at home (hint: it's sure as hell not safe at the office). Don't kid yourself; a solid paper trail can save you during a witch-hunt.

The book also looks at how to deal with legacy code in situations where internal competition has encouraged people to hoard information, or to escape responsibility via promotion (i.e. VPs have been known to develop amnesia about the code they worked on). It explains the forces that cause these shenanigans to occur and then describes how to flush the guilty party out into the open, where their slimy tactics won't work. As before, generating a trail of evidence and possessing a degree of intellectual humility go a long way.

Then there is privacy, an issue that employers will definitely try to skirt. Management types tend to be keen on metrics to measure productivity. In addition, software engineers typically have access to code, or algorithms, that may be considered proprietary secrets. This has led many companies to monitor their engineers in some way or another (i.e. key loggers, remote desktops, sniffers, TEMPEST, etc.). Reverend Blunden provides a couple of easy, but extremely effective, counter tactics that the reader can use to foil this kind of Big Brother antics.

At the end of the day, Reverend Blunden tells it like it is. He hasn't been bought off and he doesn't have an agenda. His only goal is to warn new hires about the various landmines that exist, buried under the polite exterior of the corporate landscape. You may not like what he has to say, but no one ever said that software engineering was a pretty job. If they did, they were telling you a lie. Praise Bob.


You can purchase Software Exorcism from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.

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Software Exorcism

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  • by beacher ( 82033 ) on Thursday October 23, 2003 @01:16PM (#7292263) Homepage
    This review makes it sound like "Tin Foil Hats for Dummies". Yes, I am a conspiracy theorist. Yes, HR has to reply to me via email, perticularly how they can justify working salaried employees past 40 hours a week while paying them less than $27/hour in direct violation of the FSLA. Yes I move all of my personal/HR emails offsite. Yes, I encrypt when necessary... but TEMPEST?
    Cmon, TEMPEST shielding is like putting up a grounded copper cage around my cube. I don't necessarily trust my management to make sound IS/IT decisions, but some common sense will go a long way in covering your ass. No, I'm not new here, but I must have missed the memo that said Tues/Thurs is Feed The Trolls day ( TIFTD ?)
    -B
  • by mark_lybarger ( 199098 ) on Thursday October 23, 2003 @01:24PM (#7292354)
    could care less about office politics, back stabbers, or what not. paper trails are for pansies who have a need to rectify their employment status when the going gets rough. the serious software developers are at work to cut out some serious code, and perhaps browser a little /. everynow and then. any types of office politics takes away from those two focused activities. time away from the crt is time spent refilling the caffiene container and or obtainning other chemical needs (damn smokers ;) ).

    if you're working in a place that has others playing too many sophisticated political games, and the boss doesn't see the reality, then i say 'eff 'um and get the hell outta there (and back to some serious coding).
  • Maybe just lucky (Score:4, Interesting)

    by Migraineman ( 632203 ) on Thursday October 23, 2003 @01:35PM (#7292480)
    I used to work in the backstabbing corporate machine. The place was real hell. I had a program pulled out from under me on the day before our populated circuit boards arrived. The Principal Engineer called a meeting with the CEO, the COO, head of sales, etc. and said "I don't know what they're doing, but I'd do it this other way." To call it a hatchet-job would be overly polite.

    We produced meeting logs and design review documentation that was signed by the backstabbing PE, etc. It didn't help much, as the PE was the CEO's butt-boy.

    Folks used to think we were overly paranoid because we made the managers physically sign all of our documentation. After "Black Thursday," folks had a different attitide.

    I'm sure there are places to work where the office politics are pretty benign. Unfortunately, there are a lot of weasels out there, and they thrive on "improving" situations that already run well. Enjoy it while it lasts.
  • Entertaining... (Score:4, Interesting)

    by apoplectic ( 711437 ) on Thursday October 23, 2003 @01:41PM (#7292540)
    I'm sure it is an entertaining read with perhaps some salient points with regards to the IT industry. But, does this describe anything truly different or more dystopian that what an average non-IT worker puts up with in his own non-IT world with non-IT managers? I think we tend to make more of our own situations than is justified; work environments are similarly screwed up regardless of the industry.
  • by kfg ( 145172 ) on Thursday October 23, 2003 @01:51PM (#7292643)
    And you only appreciate them because you have learned them the hard way.

    Never stop learning, but start doing it outside the classroom as soon as possible. We have become a "course" oriented society, much to its detriment. School can only teach knowledge, not wisdom, and it isn't even very good at teaching knowledge. Get outside, find a mentor if you can and learn by experience and transmission, even if the process isn't always pleasant or financially rewarding in the long run.

    Hey, even if you get screwed you're still getting payed for it, rather than paying. They just don't kiss you afterwards.

    You might start by reading Stephen Leacock's (Professor of Economics at McGill University) "Too Much College."

    It's out of print, but too new to be at Project Gutenberg, but you can probably find a copy for a few bucks at that little used bookstore with the cat who likes to sleep in the window.

    Make friends with the cat. It's worth your while.

    KFG
  • by Anonymous Coward on Thursday October 23, 2003 @02:27PM (#7293101)
    Granted, I've not been out of school that long, but every job I've had was in a friendly, cooperative environment w/ good people who wanted to write good software. We don't assign blame, we don't sabotage people's code -- we fix problems we find and give each other help when its needed
    You lucky, lucky, lucky man. I work at a small company (30 employees, 3 developers). Coworkers that don't know Linux sabotage my code because they want to make Linux look bad - but their only skill is VisualBasic so I don't blame them. They deliberately put errors into stable code and recompile so that the customers shout at the project managers that they didn't like. My Line Manager recently did spatial-profitmaking of the office (moved some cabinets around), and in retaliation the contractor sitting behind me threatened to take his own personal equipment home (all the web/application servers and routers) which would have shut the business. I myself have started engaging in these practices because everybody around me is. I don't give a damn if I get caught because if I end up in prison, it'll be better than that hellhole development environment. Everybody has administrator access, and there's an encrypted "kiddie porn" floppy disk that's inserted into anybody's computer in the event that they seriously tick someone off.

    I finished a project succesfully, and the other employees had told me to not show them up by working too hard. I ignored them - big mistake, because they had "a word" with my Line Manager and the next day I was on probation for some made up reason and demoted to Data Entry. Some kids tried to steal my Line Manager's car from the parking lot 3 days ago. One day I walked in late because a hole opened up in my shoe in the rain which I showed to my Manager. I told him it hurt, but I still got a verbal warning. My company gets important defence contracts, and my project manager stole a classified military database on his USB Flash-RAM key. He talked crap and got out of trouble, I suppose that's something a hostile working environment teaches you. My friends have told me that there are some "IT sweatshop" jobs, but I didn't believe them until now. Also I can't leave the job, because I have to pay the company back for the training they've given me if I do (it's in the contract I had to sign). I've used up my welfare credit, I have no savings and therefore I am in a state of slavery, I can kill and nobody can blame me.

  • Bingo! (Score:3, Interesting)

    by King_TJ ( 85913 ) on Thursday October 23, 2003 @02:28PM (#7293113) Journal
    You're exactly right - and that's the crux of the problem. You can't expect to get a business environment to change unless the change is bought into from the top level, down.

    I used to work for a place that had a very dysfunctional corporate environment. (Basically, their various locations around the country were structured in such a way where it promoted competition between them. This meant that if one plant figured out a more efficient and money-saving process - they'd keep it to themselves and actively try to prevent employees of other plants from figuring out how it worked. Nonetheless, maximizing their profit as a whole was what the company really needed - since they didn't exist as independent businesses.)

    Management paid lip service to the idea that changes were needed, and spent considerable money on training materials and an in-house instructor to help improve things. Unfortunately, the policies put in place that caused these problems to begin with were never modified. (Managers were still paid bonuses based on their productivity relative to the other locations' productivity, for example. Documents that should have been openly accessible to all employees were locked down with security permissions based on a plant's physical location. The list goes on, but you get the idea.)

    Ultimately, I came to realize that the owners of the business and upper-level managers they appointed really didn't want to change. Sure, they wanted to see improvement - but only within the existing structure, which was flawed.
  • by AshtangiMan ( 684031 ) on Thursday October 23, 2003 @02:35PM (#7293214)
    I doubt very highly that your instructors will tell you how to handle all the nasty little things that can occur when humans work in groups: backstabbing, stonewalling, sabotage, etc. The sad truth is that the people who do actually learn about these tactics (under the guise of "organizational behavior") are MBAs, the people who end up being managers. Folks, the deck has been stacked: The MBAs have been given whips, and the CS majors have all been given saddles. It's called animal husbandry; ... now go look up the word "cull."

    This is a little bit on the extremist side. I took a few org behavior classes on my way to dropping out of an MBA program. The classes I took were exactly 180 out from how the above characterizes them. As future company members (employees) we were encouraged to think about how to listen to your teammates, to think about how the heirarchical models of employee, manager, and worker were not optimal for good business, rather teams where job title have nothing to do with role could vastly improve the nature of the working environment and the bottom line. This is regarded as "hooey" by the status quo, but embraced by techies everywhere (sorry for the sweeping generalization of my own). I agree that the software industry needs to change, but B-Schools (at least some of them) also recognize this about many industries, and are actively teaching MBAs to be less egotistical and heirarchy minded, and better listeners and facilitators (which all of my good bosses were).
    Techies need to be trained in this as well, so that everyone coming in to the working environment understands what collaboration and teamwork mean, and how to contribute effectively in that environment.
    Please ignore any grammar and spelling errors, and let me know what you think.
  • by Anonymous Coward on Thursday October 23, 2003 @02:44PM (#7293354)
    It's not that technical people don't get on with people, it's that other people smooth relations with each other by sweeping the facts under the rug. Technical people can not sweep facts under the rug to smooth relations because the buck actually stops with the engineer that has to make something physical like a computer function.

    Often a computer programmer is in the position of spewing facts that crumble the bullshit some sheister is trying to whitewash everyone with to get what they want. Often this sheister is the programmers own boss. It's more fun when you get to do it to someone who isn't your boss though. Then you can artfully destroy them and show them for the bullshit artist they are, all by helpfully stating facts that undermine everything they say. The person is usually in a high position, a slimeball liar and often pushy and arrogant. It makes the sound of their sweat droplets hitting the floor all the more delicious.

    One person above talked about letting their manager point them like a gun to spew facts at his rivals. There's no need to be such a tool. You have quite good shelter in the position of spewing helpful facts like bombs because the destruction you wreak on the plans of those around you is actually helpful to the company you work for. And everyone can see it. You are merely interjecting the truth, well explained and clear, so no blame will ever come to you. The weapons you use work only against liars, but everyone lies. No rhetoric is needed on your part, your words speak only of things that are concrete and beyond debate. You wreak carnage with your voice from an impregnable fortress of honesty. You are a light that burns out the rot of all lies equally so you are respected and feared by all.

  • Comment removed (Score:4, Interesting)

    by account_deleted ( 4530225 ) on Thursday October 23, 2003 @05:18PM (#7295122)
    Comment removed based on user account deletion
  • Disciplined Minds (Score:3, Interesting)

    by theNeilster ( 68744 ) on Thursday October 23, 2003 @07:39PM (#7296162)
    This book reminds me of Disciplined Minds [disciplinedminds.com], a book about the subjugation of personal political and ideological beliefs to the need to 'get on'. In a nutshell, we may all think we're nice people, and we may all believe that it's right to help others, to 'do good' and so on, but when it comes to the modern workplace, particularly the corporate workplace, these ideas are pushed aside. In fact in the modern corporation internal competition is encouraged: i.e. don't see your team mates as your friends, colleagues, etc. See them rather as competitors on the promotion ladder.

    When I step back and think about it, I'm amazed that we put up with it. For example, annual appraisals are the norm. Some people will tell you that these are a necessary part of any modern business, and that they benefit the appraised as well as the company. Fine, but never forget who's in the driving seat and has all the power at these things. Who appraises who, and why should the world be like that? We should look at these power structures and challenge them for their legitimacy: what exactly is it that gives *your manager* - who is, after all, another flawed human being, not unlike yourself or anyone else you might meet - the right to actually pass judgement on you and give you a rating? Why do we as a society let this happen? It's not the way normal 'more voluntary', natural human relationships work.

    What gives managers that power right now, is their ability to climb the greasy pole quicker than you. And it goes right up the chain, to the top few (in relative terms, absolutely minute) people at the very top of the chain - the people with all the wealth/capital (== power).

    The nature of corporations as "systems" is to maximise profit, market share, and so on. That's what they do. If they don't, they cease to exist, because some other bigger corporations either wipes them out or gobbles them up. But this motivation to maximise profit in these huge, powerful corporations does not always, in fact many would argue, does not typically sit well with what we should do as a human society. So we eat up the planet's oil resources and worry about tomorrow tomorrow, we ignore global warming, and occasionally (as was recently shown), we go to war and kill people.

    Corporations, the biggest of which are now larger than many countries, and which hold huge political sway in supposedly democratic countries, are 'tyrannical' in nature. Internally they are extremely hierarchichal, with the power flowing from the top downwards. We wax lyrical about how great democracy is and so on, but the vast majority of people spend a huge amount of their lives in a workplace with zero democracy (ever been asked to vote for your manager?). They're pretty much told what to do, and they do it to get on. Or they're weeded out.

    Anyway, I've kind of strayed from my main point, which is that the modern world requires "professionals" to behave a certain way - in fact when people say 'be professional' they mean control your natural reactions and behave in a way that the surrounding entity dictates. Anyone who doesn't conform to this either (1) doesn't get on, or (2) is weeded out of the system.

    Please excuse the excess verbiage.

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