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The Almighty Buck Businesses

Use of Student Plants to Pitch Products Rising 274

theodp wrote to mention a Seattle PI article about software and niche companies using college-age hucksters to get the word about their product out. From the article: "Microsoft is among a growing number of companies seeking to reach the elusive but critical college market by hiring students to be ambassadors -- or, in more traditional terms, door-to-door salesmen. In an age when the college demographic is no longer easily reached by television, radio or newspapers -- as TiVo, satellite radio, iPods and the Internet crowd out the traditional advertising venues -- a microindustry of campus marketing has emerged. Niche firms have sprung up to act as recruiters of students, who then market products on campus for companies such as Microsoft, JetBlue Airways, The Cartoon Network and Victoria's Secret."
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Use of Student Plants to Pitch Products Rising

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  • by assassinator42 ( 844848 ) on Sunday October 30, 2005 @12:43AM (#13907547)
    Make your stuff cheaper. In all the colleges/universities. This idea is more for Microsoft, since I don't want Cartoon Network to make their shows cheaper.
  • by pete6677 ( 681676 ) on Sunday October 30, 2005 @12:51AM (#13907572)
    It's happening already. Check out this forum [purdueonline.com] on a Purdue student messageboard. This idiot is plugging some sort of notetaking software.
  • Re:Apple Campus Reps (Score:1, Informative)

    by Anonymous Coward on Sunday October 30, 2005 @01:32AM (#13907694)
    Link: http://campusreps.apple.com [apple.com]
  • by max born ( 739948 ) on Sunday October 30, 2005 @01:34AM (#13907699)
    Title 15, chapter 2, sec 13a of the US Code (Part of the The Clayton Antitrust Act [stolaf.edu]) says it's illegal to:

    to sell, or contract to sell, goods at unreasonably low prices for the purpose of destroying competition or eliminating a competitor.
  • Re:Already a term.. (Score:3, Informative)

    by RDaneel2 ( 533639 ) on Sunday October 30, 2005 @01:41AM (#13907715) Homepage
    I saw the article and immediately said to myself "didn't this used to be called astroturfing?" Then I noticed this comment and decided to add to it for those unfamiliar with the term... http://en.wikipedia.org/wiki/Astroturfing [wikipedia.org]
  • Re:Apple Campus Reps (Score:3, Informative)

    by Galileo430 ( 614516 ) on Sunday October 30, 2005 @01:47AM (#13907731)
    Being part of said program. I have to say. It's a bunch of fun. I basically get paid to do everything I used to. I use Apple products in my everyday life. People used to constantly ask me about them. I'd give them any answers they wanted. None of that has changed. I just get paid now.

    Of course, I do more now too. Demo table events, talking to faculty.. some of the best stuff comes from this. You never realize how much a college has to offer until you've talked to everyone.

    My personal feeling is, while you could turn it into a salesman position. I think such jobs are best served by NOT being a sales drone. Listen and connect, if you have something that will help him the sale almost makes itself after that.
  • Buzz (Score:5, Informative)

    by An Onerous Coward ( 222037 ) on Sunday October 30, 2005 @02:14AM (#13907813) Homepage
    Just today I was reading a copy of a New York Times Magazine article that had a pretty similar theme. There is a company out there (I'll call it "Bzz", because I don't remember the name but Bzz is pretty close) that works with unpaid volunteer "agents" to promote its customers' brands. People sign up, get product samples, then they're given talking points and told to go out and generate buzz for the product. The agents talk to their friends, fill out suggestion cards, call supermarkets/bookstores/etc. to ask whether they carry the product.

    The reporters were surprised at how enthusiastic people were about doing unpaid work on behalf of these companies. Though Bzz offered a reward program, not many people cash in on it. The reporters came up with quite a few (mostly complementary) explanations. First, Bzz claimed that it only marketed 20% of the products that came to them, leaving the impression that their agents were only being asked to pimp the really good stuff. Then you have that eternal desire to be "in the know", to suggest a product or a restaurant to your friends and having the suggestion stick (see Linux advocacy). Finally, it seems that if you ask people to choose among basically equivalent items, when one of those items is somehow "theirs", they tend to value that item more highly. So just by giving agents a sample of the product, the marketing company can create a positive impression.

    Officially, Bzz doesn't require its unpaid agents to spin the product in a positive light. All they ask is that people talk about the product. This helps sell people on the idea of being advertisers, since they're just being asked to talk about their opinions, rather than slavishly following the party line.

    I think this is a small step up from some forms of astroturfing (for example, hiring beautiful women to go to bars and order Drink X), but not a big one. The worst part about these techniques is that they constitute an abuse of trust. Such activities allow a big corporation to sneak their "message" into what people assume to be a candid exchange of information. Whether the messengers are being paid in dollars, "points", sexual favors, or pats on the back isn't terribly relevant to me. The issue is that one party to the conversation has a hidden agenda that the other party isn't going to be on the lookout for.

    Look at it this way: the marketers advertised so incessantly at us that we mostly tuned them out. We turned instead to the people around us for information. Now the evil bastards want to exploit the one remaining source of "unbiased" information. I mean, sure we're all biased, but the point is, we're plugging for our own biases, not those of the product manufacturer. They've finally found ways to exploit our trust in each other for personal profit, and they give fuck all if they're damaging that trust as they do so. Fight this.

    The activities in the article are shameless in their own ways, but at least the targets have a better chance of discerning that the people plugging the product are paid product pluggers.
  • by Thnikkaman ( 818752 ) on Sunday October 30, 2005 @02:18AM (#13907824) Homepage
    Are you stupid? Education pricing on the Premium Creative Suite is $400 compared to $1200 normally. Seems like a significant discount to me...
  • by endr ( 927003 ) on Sunday October 30, 2005 @02:49AM (#13907915)
    I think it's pretty silly that Microsoft has to resort to offbeat tactics to win more supporters. After all, if they had any quality products to offer, they would be popular without feeling the need to brainwash the next generation of leaders in the computer and buisness world, right?
    Since this is the /. community, I think it's safe to presume you're cheering.

    Oh wait, replace "Microsoft" with "Google", and that's what I meant to post...
    http://www.google.com/jobs/studentsg.html [google.com]

    (Not exactly the same, I know...but in college, free pizza wins loyalty)
  • Re:Apple Campus Reps (Score:3, Informative)

    by Dan-DAFC ( 545776 ) on Sunday October 30, 2005 @05:29AM (#13908214) Homepage
    Microsoft have also been doing this for years in the UK. I had the opportunity to get involved when I was at university back in 1998. Bascially they bought off students by giving them free (as in beer) software and promotional stuff to try and get them to spread the word among their peers.
  • by jedrek ( 79264 ) on Sunday October 30, 2005 @05:52AM (#13908242) Homepage
    Almost two years ago, I did this for Idea (now Orange) - one of Poland's 3 cellular services providers. While working for the Red Cell network, we ran this program in 8 cities on 8 campuses, with some 300-400 ambassadors working for us at once.

    The ambassadors would make a couple of bucks (I can't remember how much, I'm thinking 20PLN) for each contract they got and were able to give their clients deals they wouldn't get at the salon. There were clearly a couple of stars, people who would get 30-50 contracts/month, while a lot of them worked just enough to pay for their own cell phone usage.

    At the end of the program, a lot of the stars were offered steady work - why would we want to get rid of a good salesperson?
  • by Fafnir43 ( 926858 ) on Sunday October 30, 2005 @06:24AM (#13908298)
    True, but since they're only talking about giving pizza to computer science/engineering-type students it seems to be more about selling Google as a workplace than selling Google's products. And just about EVERY large company needs to recruit from the universities, at least to some degree.
  • by twitter ( 104583 ) on Sunday October 30, 2005 @11:29AM (#13908908) Homepage Journal
    The Ambassador program has been going on for years at LSU. I have yet to have run into one yet, thankfully.

    Part Two of the program is a $500,0000 per year site license, as noted here [brlug.net], which brings the Microsoft Tax to everyone on campus. This is a program that eats up 1/8 of the $150/year student tech fee for the ability to download the most basic of software, productivity software, email client and this goofey one note. Someone on the thread does the math and estimates Microsoft will pocket about $300 per software set they distribute, which is well above the usual Dell rip-off. Of course, it is much much more than a download of Mepis, which has more and better applications.

    In typical Microsoft style, they are touting the rip-off as "free software". They spammed every student on campus with an email that mentioned a commitment but no costs and had the nerve to stand in the middle of free speech alley and proclaim "free" downloads. What a turn off.

    Surprisingly, it has not worked very well. People are outraged when they learn the cost. Few people want to risk their only working computer to "upgrade" software they already own, as free software advocates can tell you. Most people walked by the barkers at free speech alley and could care less. Did they really think people care about Outlook? I was one of the few people who bothered to talk to them and I agree with the BRLUG poster above, the reps were poorly trained and did not know their product. Spam backfires. Most people are going to look at the Microsoft dream play, where a fellow student tries to hawk a program, as weird and disturbing.

  • by Nf1nk ( 443791 ) <nf1nk@NOSpAM.yahoo.com> on Sunday October 30, 2005 @12:46PM (#13909228) Homepage
    In many states, Forget the names but there are more than 20, California (where I live) is one of them anyone can do a ballot innititive, In fact the election on Nov 8th will just be innititives. The problem has become that only fairly powerful and rich folks can actualy gather enough signatures to get the bill, and then it turns into an advertizing spend-a-thon to pass or kill the bill. Then for bonus points sometimes the state won't enforce these laws, notibly the mess with medical marijuana, and my favorite, prop 187 the law that made it illegal to spend state money on illegal aliens.

An Ada exception is when a routine gets in trouble and says 'Beam me up, Scotty'.

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