Fiber TV Install and Experience

SkinnyGuy writes "The same guy who brought you the Fiber to the Premises (FTTP), FiOS broadband installation process, now brings you a detailed look at the FiOS TV install. He's thrilled and apparently couldn't be happier to say goodbye forever to Cable TV. There's a lengthy story and interesting slideshow." From the article: "I chuckled a bit to myself. After all these years of the phone company having to lease out and let competitors use its phone lines and utility poles, Verizon was using a competitor's wiring (and the work they did to run it into my house). Sorry, Cablevision."

Re:how is the compression?

[RebornData]

For standard def TV, the compression is unnnoticeable... we switched from DirecTV, and it was a huge quality improvement.

On the other hand, some of the high-def channels do have very noticeable compression. I see it particularly when watching NOVA -- there are glaring blocky compression artifacts in complex, fast moving scenes (espcially scientific visualization graphics). However, this is not widespread- I haven't noticed it during major network prime-time viewing, nor with sporting events. So I'm guessing their throttling the bandwidth on the local PBS station (or get a very compressed feed from them).

-R

Re:Competition is GREAT!!!

[Macthorpe]

I assume you're talking about ntl: and Telewest.

The reason they have the same rates is because ntl: own Telewest...

Re:FIOS is GREAT!!!

[kilodelta]

I'm so happy that Verizon has to ask for a franchise in every area in which they wants to supply video. Second - my cable provider is Cox. Not a bad deal at all and I loathe Verizon like there's no tomorrow. They've been responsible for all my major headaches from drowned DS1/HDSL carrier to botched installs, etc. Cox has its problems, don't get me wrong. But at least they're responsive. Here's what I suspect is going to happen. Verizon will roll in with nice cheap rates for voice/data/video and within a 6 to 12 month period those rates will rise sharply. Then once they know they've got you on a contract, you're up the creek without a paddle. It's typical incumbent behavior on the part of Verizon as they still play from the Ma Bell handbook. What they don't realize is that other players in the market don't play by the same book, hence why Verizon has lost 30-40% of its customers in the last couple of years. That's a pretty big hit and they're way over extended with the expense of stringing fiber. And they're cherry picking areas where they actually string fiber. That won't help them.

Similar experiance

[jandrese]

I had FiOS internet installed a couple of years ago and the TV service installed over the summer in my home. I'll focus on the TV like the original article. I don't have a HD set, and I already owned a TiVo (with the lifetime subscription) so I just got the regular tuner box, not the DVR. Installation was pretty straight forward. My ONT was a little too old (it didn't have the sort of DOCSIS-like support that the modern ones have that allow the tuner boxes to call back and set up streaming video sessions), so I had to have a separate box installed on the network. It wasn't a problem, but it's the second wall plug Verizon has needed for FiOS (the first being on the ONT itself). Install took a couple of hours all told and the tech was very well informed and friendly. He didn't mind that I was using a TiVo instead of spending the extra $12/month for their DVR, he even supplied the somewhat oddball digital optical cables needed to connect the box to my receiver.

The box itself isn't bad. It has a program guide and a reasonably extensive selection of PPV and Video on Demand. There is even a decent amount of free VoD options. That said, the quality of the VoD is not all that wonderful (even at SD resolution), and the ones that they're actually trying to sell are grossly overpriced. For stuff you can purchase, the cost is generally in the $10-$15/hour range, and for something that you can only view for a couple of hours and has somewhat crummy quality I can't see myself ever using it. Frankly, even the free VoD offerings aren't all that compelling and I've used the feature a grand total of twice--both times I was just playing around too. Example free VoD things are: One of the better sketches from the latest Robot Chicken, A discovery channel program about something or the other, some music videos, ads for videogames, extremely patronizing "help on making the most of your FiOS service" clips, and so on.

Some bad news: The box has USB and serial ports on the back, with an optional ethernet port. All impressive features that could set it apart from the normal cable boxes, all disabled. Yes, this means if you want to use a TiVo you have to set up an IR blaster. I believe the serial port was disabled entirely out of spite. If you don't use the router they gave you when you got the FiOS install it is very difficult to get the VoD working. The router they give you is a buggy piece of crap Linksys DI-604. I had to swap out the router because it was constantly generating packet storms over my FiOS link, and I still haven't managed to get VoD working again.

Overall, I prefer Verizon over the old Cox service we used to have. The base price is slightly cheaper, but since we didn't have to rent the box from Cox the price is a wash in the end (although Cox bumped their prices a few months ago around here, making FiOS cheaper again). One interesting thing with their plan is that they offer several ala cart options, typically for foreign language channels. While they're somewhat pricey ($7-$10/month for each channel), Cox didn't offer them at all. The HD selection is much better than Cox, not that I care yet since I still only have a SD TV.

From what I understand, Verizon is dragging their feet on coming out with a Cablecard for FiOS TV, which is a real shame because I hate cable boxes and I don't really care about their VoD options or guide. IR blasters suck.

Oh, about the guide: Unlike TiVo they apparently don't have a staff that double checks the guide info they get. It's not unusual to fire up a show on the TiVo and notice that the guide information that the TiVo recorded on the bottom of the screen is wrong or generic.

Re:FIOS is GREAT!!!

[jweller]

I've had Fios for a bit more than a month now and I'm generally happy with it. As mentioned the picture quality is better, and I have yet to see any of the pixelation or freezing I got from Comsuck. It even makes the 15 - 20 year old TV in my garage with no box look better. No lie. I don't like the channel guide as much but I'll get over that. Either way, it doesn't fix my single biggest gripe with the channel gide, if it's 7:59, and I click on a 8:00 show, just go to the damn channel. The channels are organized in a way that makes sense, not just any old place. Sports are together, discovery/history/learning are all together. my only real gripe is that with comcast there were always free on demand movies. not always new movies but there was a pretty wide selection that rotated from month to month. Fios doesn't have that that I've found. And I'm paying about $10 less a month for more channels.

I've had Fios internet for maybe 3 months now and I can't really tell much differnce from my cable, except when the bill comes. I haven't run much in the way of benchmarks, but it does feel marginally faster. Fios's news server is considerably slower. I guess thats what i get for still using news groups.

Re:FIOS is GREAT -- no Verizon TV in most of PA.

[ptbarnett]

I'm curious...does Verizon offer a business account?

Yes, they do offer a business service, with a static IP and no port blocking. It's about twice as expensive as the residential service at the same speeds.

However, there's some sort of dependency between the TV service and residential service. You can't get TV with a business internet account on the same Optical Network Terminal (ONT) at your premises. Some people have been successful in having a second ONT installed at their house.

Also..what if you don't need landline phone...they won't sell you fiber internet and/or tv if you don't get phone service too?

I don't believe you must have phone service, but I'm not sure. However, you do get a discount for the bundle.

Re:Can you switch phone company later?

[tomz16]

That is just not true in NJ.

I still have the copper box hanging outside of the house with all of the cables attached. In fact, the verizon Fios installer was very helpful in suggesting ways to remount the old POTS box.

Re:It doesn't have to be that way.

[Anonymous Coward]

I was one of the guys developing the firmware on the system Verizon bought to deploy their FiOS service. The 1550nm wavelength is strictly for video overlay. It's just the RF overlayed on an optical carrier. It's basically the same technology that cable companies have been using for years to deliver video over fiber and then back to RF to feed your whole neighborhood. The only difference is, this just feeds your house. That one wavelength still contains all the channels. There's no intellegence to only deliver certain channels to certain houses.

The "new" technology is all the BPON stuff that resides on the other two wavelengths (one for upstream one for downstream). That's the only place you have anything packet based, and right now it's just being used for phone and internet service. When (if) GPON eventually gets deployed, that's when the switch to IP-TV comes in. When that happens, TV service becomes MPEG-4 delivered via IP multicast. At that point, only the channels you're watching will get transmitted (well, you and your neighbors. The same fiber gets split off to 32 homes).