Store Says DRM Causes 3 of 4 Support Calls 155
Carter writes "Ars Technica is reporting that Musicload, one of Europe's largest movie stores, has found that 75% of its customer support problems are caused by DRM. Users have frequent problems using the music that they have purchased, which has led Musicload to try selling independent label music without DRM. Artists choosing to abandon DRM in favor of good old-fashioned MP3 have seen 40% growth in sales since December. Good to see someone in the business both 'gets it' and is willing to do something about it."
I dont get it. (Score:5, Funny)
Four? (Score:5, Funny)
used CDs work (Score:5, Funny)
Next thing you know, we'll be getting out the microphone and rip a song right from the loudspeakers - oldskool.
Re:These Are Desired Problems (Score:4, Funny)
I can't wait for 2010. No more DRM and I'll have my flying stainless steal DeLorean!
Pass the cost on (Score:5, Funny)
Re:I dont get it. (Score:1, Funny)
See? It's already in the Linux kernel!
Re:"Music Load" (Score:1, Funny)