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Education Operating Systems Software Windows

Vista Failing "Blackboard" College Courses 207

writertype writes "Although Blackboard is used to communicate between students and professors at virtually all of PC Magazine/Princeton Review's top 20 wired colleges, when run under a Vista environment users can see glitches. Moreover, IT departments told PC Mag that if Blackboard is used with Vista plus IE7, students can't communicate via the software. When asked why, Microsoft ... waffled. Blackboard says they'll have a fix in place by summer. Meanwhile, are there any other common college apps that Vista fails to work with?"
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Vista Failing "Blackboard" College Courses

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  • by Anonymous Coward on Saturday March 31, 2007 @05:02AM (#18554079)
    Oh really, is OS X held to the same standard? Do you have any idea the completely absurd lengths Microsoft goes to to insure compatability? There are people running software 20 years old on modern version of windows. And everything in between. Much of it obscure, and badly written. If Blackboard had properly constructed their applications in the first place, as opposed to using a sledge and a prybar to force their code to barely get by, odds are they wouldn't even have a problem at all. You want OS's that fail to deliver not on promises, but even improvement, hold makers to this standard.

  • by paeanblack ( 191171 ) on Saturday March 31, 2007 @05:03AM (#18554083)
    but I'm somehow not shedding many tears over this issue.

    It's really a mess in educational software land. About 2/3rds of the web based edu apps we support on campus work in one browser, and one browser only. Sometimes it's Firefox, sometimes it's IE. Some apps are even pegged to a specific version for no apparent reason. We have to fake different UA strings in different labs just to get this stuff to run.

    Don't get me started with the Adobe DRM crap that every edu app has fallen in love with. It's really easy on the users when they need to use two different browsers to get to different parts of the same frickin' website. Ugh.
  • by Anonymous Coward on Saturday March 31, 2007 @05:39AM (#18554207)
    Here at the University of Arizona, Vista doesn't work with our encrypted Wireless APs because Vista's PEAP authentication... doesn't.

    http://forum.oscr.arizona.edu/showthread.php?t=292 5&page=2 [arizona.edu] - one of a few threads in the Office of Student Computing Resources forums following broken wifi and vista

    As of right now, Vista users wanting to surf encrypted have to google and find a copy of the Vista-compatible Cisco VPN Client 5.0 beta (the UA's sitelicense website still only has VPN Client 4.9, which is not Vista compatible) and connect to the UA's VPN over our unencrypted public wireless network.
  • by Anonymous Coward on Saturday March 31, 2007 @06:09AM (#18554315)
    What is Blackboard?

            * Learning Management System (LMS) software partially owned by Microsoft

    http://www.humboldt.edu/~jdv1/moodle/all.htm [humboldt.edu]
    http://en.wikipedia.org/wiki/List_of_assets_owned_ by_Microsoft_Corporation [wikipedia.org]

  • Re:Not so simple (Score:5, Interesting)

    by 1u3hr ( 530656 ) on Saturday March 31, 2007 @06:17AM (#18554351)
    Over the years I've noticed a trend: If you use Microsoft development tools, you end up having problems with backwards compatibility.

    I recently came across an old CDR with a bunch of games. Most of them seemed to work, whether coded for DOS, Win 3.1 or 95. Except the old Microsoft games. They crashed hard when I tried to run them in current versions of Windows. I assume becasue MS used undocumented hooks to optimise for the then current Windows.

  • by Aqua OS X ( 458522 ) on Saturday March 31, 2007 @06:25AM (#18554373)
    It should be noted that, with or without Vista and IE 7, Blackboard is absolute GARBAGE.

    I'm sorry, but after experiencing Blackboard in grad school, I would tend shift my suspicion to the incompetent developers and designers behind Blackboard, not the incompetent developers and designers behind Windows.
  • by leenks ( 906881 ) on Saturday March 31, 2007 @07:13AM (#18554533)
    My mother is a senior teacher at a British primary school, and my father is now a lab technician in a comprehensive secondary school (after a long career in electronics). Both of them experience the same things you describe, even now. However, rather than teachers battling with these things, many bigger schools have their own IT technicians and smaller schools buy in support - not cheap, but it is cheaper than the teachers time usually.

    Many schools still rely on Windows 98 machines for some programs, especially primary schools, as the software will only run on old versions of Windows. Some schools still make use of Acorn Archimedes computers because the software was that good. New computers are expensive, and schools in the UK simply do not have the budget to spend on luxuries such as Vista or XP. Schools, certainly in my county, do not get the advantages of Microsoft discounts because the educational authority appears to be sleeping with computer giants such as RM Nimbus or Viglen. The school is only allowed to buy its computers through these suppliers, and do not get a very good deal. The same companies also provide (well, resell I guess) broadband internet access - at an extortionate rate.

    There is a third case with software - some software is written by ex-teachers that are very good programmers. Sherston software (http://www.sherston.com/) is one example of quality educational software that does things this way.
  • Vista == WinME (Score:3, Interesting)

    by erroneus ( 253617 ) on Saturday March 31, 2007 @08:04AM (#18554727) Homepage
    I predicted it before and it seems to be coming true. We get stories about how people, organizations and governments don't want to switch. We get stories about exceptionally poor performance. We get stories about compatibility problems. We get the occasional "DRM" interferes with normal/legal use stories too.

    The big question is when Vista will be declared a flop?
  • by Anonymous Coward on Saturday March 31, 2007 @10:45AM (#18555547)
    I have to agree that Blackboard is garbage....unless you are using the enterprise version, which few schools do, because it means tons of $$$. My school has run versions 6 and 7 of blackboard during my time here, and both ran like garbage and were a pain to use. However when they upgraded to the enterprise version for this semester it runs like a charm...especially under Vista w/ IE7...
  • Blackboard Horrors (Score:1, Interesting)

    by Anonymous Coward on Saturday March 31, 2007 @12:14PM (#18556197)
    As a former Blackboard admin for about 4 years, I can say without a doubt that Blackboard is a shoddy product at best.

    What I remember personally is constant battles to keep all of the servers operational. It was a poorly written java/tomcat app that did not scale, and required 8 running app servers and a dedicated sql box (all dual xeons) just to handle about 250 concurrent connections. (We were testing a Moodle installation, that handled the same load running on an old dell workstation!)

    The only reason we used Bb was a *cough* very expensive state contract which we had no control over.

    Also lots of instructors arent very computer savvy, and retraining something even as simple as a web app can be cost prohibitive.

    As a matter of fact Im looking for a place to take online classes right now to continue my education, and so far my only requirement is that we NOT use Blackboard.

    As for Microsoft waffling, they should have just said "Not our problem", as many others here have noted.

    They need to just take Bb out back and shoot it anyway.
  • by line-bundle ( 235965 ) on Saturday March 31, 2007 @12:24PM (#18556275) Homepage Journal
    I few days ago I had the mispleasure of running into something called sealed[media].

    It insisted on Adobe Reader 7.0. Not Adobe Professional 7.0 which I had installed, not Adobe Reader 8, which Adobe had on their website, not Adobe 6 Reader on my laptop.

    I hope sealed[media] gets eaten by a grue.
  • by Anonymous Coward on Saturday March 31, 2007 @01:43PM (#18556891)
    At the district I work at, we use a web based Student Information System called eSchoolPlus. The first iteration was designed exclusively around Internet Explorer. The salesman told us it would work on Macs, but failed to mention that we'd have to dig up a copy of Internet Explorer 5 for all the teachers. Nothing worked outside of Internet Explorer, and the system was completely useless on the Mac.

    Fast forward about 8 months and the company started rewriting the system from ground up. The morons are still using ActiveX controls and coding everything around Internet Explorer 6. Despite claims that this time it really is platform independent, again, 1/2 the functions of the website still don't work outside of Internet Explorer 6 for Windows. So we have to have THREE web browsers on the Macs just so teachers can do scoring, attendance, and grades: Safari, Firefox, and IE 5. There is no one browser that will work all three features.

    We got fed up and called Pentamation (the company that owns eSchool) so we could actually troubleshoot the problems in person on a Mac with Safari and Firefox. We explained to them that they need to stop using Internet Explorer 5 because it hasn't been updated in almost ten years. After asking them to find a Mac with a similar setup, they told us they don't have a Mac to test it on.

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