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Television Media

Comcast Puts the Screws To HDTV 317

Todd Spangler writes "Comcast, like every video distributor, compresses its digital video signals. But to fit in more HDTV channels, Comcast is squeezing some signals more than others. The cable operator claims it is using improved compression techniques, so that most subscribers won't see any drop-off in picture quality. But A/V buff Ken Fowler claims the differences between some of Comcast's more highly compressed channels and Verizon's FiOS TV are indeed noticeable. He's posted his comparative test results on AVSForum.com — and the results are not pretty."
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Comcast Puts the Screws To HDTV

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  • by Doug52392 ( 1094585 ) on Sunday March 30, 2008 @06:32PM (#22915634)
    He was yapping on and on about why we should switch to Comcast Digital Voice, and we can save over $100 if we bundle pack our services (we have Internet and cable from Comcast right now).

    But my dad said we were thinking about canceling our Comcast cable and getting FiOS, then the Comcast guy, noticing our spiffy new HDTV, starting going on and on about how we would have like 50 new "HD" channels by the end of the year, all at MUCH better quality.

    Yea right! What a LIE that Comcast guy was saying! I told him we will think about getting Comcast phone service when BitTorrent works on our Internet like :)

    First post w00t :)
  • Re:Who has what? (Score:5, Interesting)

    by lpangelrob ( 714473 ) on Sunday March 30, 2008 @06:36PM (#22915670)
    We have Comcast, but not their HD service (although it's available - I just don't own an HDTV). Thanks to a recently enacted state law, AT&T will be coming in with U-Verse as its main competitor. So what does Comcast do?

    Play 30 second commercials with dancing 7-foot tall VRAD cabinets. I guess they're supposed to be huge and in everyone's front yard. Obviously.

    Why bother to have better services when you can just slander your competition?
  • Not suprising at all (Score:5, Interesting)

    by realmolo ( 574068 ) on Sunday March 30, 2008 @06:40PM (#22915698)
    Anyone who has worked in the cable TV industry saw this coming a mile away. It's not like Comcast and pretty much EVERY OTHER "digital cable" providers wasn't already doing this.

    Here's the thing: Coax cable networks, even hybrid fiber/coax cable networks, just don't have the bandwidth to handle very many HD channels without compressing the hell out of them. They just don't. It's not going to improve. The ONLY thing they can do is either drastically reduce the number of digital and HD channels they offer their subscribers, or bite the bullet and start massively upgrading their network. Basically, they need to run fiber to every home. Which they aren't going to do.

    This is why I laugh at people who buy HDTVs and expect some kind of massive improvement. In most of the country, the infrastructure just isn't there to give people very many full-res HD channels over cable. Digital satellite has many of the same issues. There just isn't enough bandwidth.

    What about OTA, you say? Yeah, OTA broadcasts only have to be *digital*, not HD.
  • by Anonymous Coward on Sunday March 30, 2008 @06:43PM (#22915714)
    You know, considering that comcast is my 3rd biggest bill (behind, rent and insurance), you would think they could upgrade their network after all these years of collecting billions of dollars off people like me. Instead they just keep pocketing the cash, and turning out crappier products and hindering any competitions.

    I don't have the wherewithall to prove it, but I am pretty sure that they are throttling netflix watch-it-now services. When netflix first released that service my downloads were speedy and ran great. Now that netflix is starting to offer some real titles comcast is throttling them, I'm sure of it. Case in point, I've been very sick this week and in bed a lot. I've turned to netflix for entertainment. I can watch my first episode with no problem, 2nd, a few minutes of buffer but no big deal. Now that I have been using it for a day or two it can take 20 minutes to start a show with several buffer sessions in the middle.

    Contrast this with the fact that I can take my laptop to school on a SLOWER connection and get uninterrupted downloads. Their legalized monopoly they have is complete bullshit. If somebody offered another service in my area you can bet I would be there tomorrow. I despise writing that check every month to those fuckers. I hope they get what's coming to them in the form of a class action law suit to the tune of billions.
  • by 3seas ( 184403 ) on Sunday March 30, 2008 @06:44PM (#22915722) Homepage Journal
    they should figure out how to stop spam instead of downgrading program signals for spam bandwidth.

  • by ScrewMaster ( 602015 ) on Sunday March 30, 2008 @06:49PM (#22915756)
    That's not the only problem, either. The people that own the shows precompress the video stream before transmitting to the broadcaster (cable, satellite, whoever) to save transmission charges. That means the broadcaster has to take what he can get, and if he wants to recompress it even further ... well. Occasionally I'll watch an old Stargate re-run, and honestly they're so heavily compressed as to be almost unwatchable. I mean, you're paying these people good money each month to watch video that's little better than YouTube after clicking on the full-screen button. We're not even talking Hi-Def here, either.

    Ridiculous.
  • by Brian Gordon ( 987471 ) on Sunday March 30, 2008 @06:50PM (#22915770)
    Here's a hint. How about they compress it with something less obscenely wasteful than MPEG-2? H.264 or even XVID would be multiple times as efficient, and the latter is free so you don't have to deal with this crap [wikipedia.org]..
  • by supabeast! ( 84658 ) on Sunday March 30, 2008 @06:58PM (#22915810)
    With my Comcast service there are a few really gorgeous channels: the local TV affiliates and HBO. Everything else can get downright gross. But no FIOS for my neighborhood...yet!
  • by dpilot ( 134227 ) on Sunday March 30, 2008 @07:01PM (#22915846) Homepage Journal
    I'm starting to fool with transcoding my MythTV to XVID, and it's pretty darned impressive. I realize I'm starting with NTSC, which isn't that hot to begin with, but then again in my usage so far it looks about as good as MPEG-2 in a whole lot less space.
  • by Anonymous Coward on Sunday March 30, 2008 @07:02PM (#22915852)
    Because I'm sure it would be an incredibly easy task for Comcast to arrange for all of their subscribers to upgrade their boxes to MPEG4 compatible ones. Oh, and it would be really cost efficient for them.
  • Re:Who has what? (Score:5, Interesting)

    by dpilot ( 134227 ) on Sunday March 30, 2008 @07:05PM (#22915888) Homepage Journal
    YOU get the dancing 7-foot cabinets?

    Lucky!

    We just get the turtles in the lawn, turtle dinner parties, turtle this, turtle that.
    Oh, and the fake new reports, and the guy squirting silver stuff on his shoes to run faster and jump higher.

    But it all amounts to "slander your competition" except perhaps the vats of silver stuff.
  • by jtn ( 6204 ) on Sunday March 30, 2008 @07:06PM (#22915896) Homepage
    Boohoo. That's the cost of business, you have to improve your product in a competitive environment. Sorry, no sympathies here for Comcast (which recently took over my local cableco Insight, and promptly sent out flyers saying how much better it was going to be, oh and by the way, here's your next price increase). AT&T and DirecTV use more advanced codecs now, why can't Comcast? Heaven forbid they spend some of the money they get from their constant price increases on improving service instead of squashing in yet another batch of channels and degrading the quality of existing channels. What happened to quality over quantity?
  • Re:Who has what? (Score:2, Interesting)

    by nickthecook ( 960608 ) on Sunday March 30, 2008 @07:08PM (#22915904)
    I'm in Ottawa, Ontario (Canada), and I have recently started receiving HD OTA from CBC (good ol' state media), from a Hoverman built by myself and a friend from materials he happened to have lying around in his basement. It's a 17.89 Mbps MPEG-2 signal, and it looks waaaay better than Rogers' HD digital cable offerings.

    Last year, Rogers wasn't so bad, but this year I've noticed a huge difference in one thing: hockey. Local Senators games look much worse than they used to. Granted, some people don't seem to notice, but when you can't read the numbers on the players' sleeves, and the sticks are almost compressed out of existence when held diagonally, it kind of jumps out at me.

    Being a Canadian, hockey is very important to me. Luckily, come playoff time (in a couple of weeks) CBC has exclusive rights to all the games. Goodbye, Rogers!

    Actually, I just did a side-by-side of The Nature of Things OTA vs. QAM (nice panning shot of the Rockies from a plane, would need a damn good bitrate to make it look good), and the OTA was obviously superior, especially during the pan. They simply can't keep up with OTA's bitrate.

    Now, if only I got more than one channel OTA...
  • Except people do notice.

    Do they? Not if someone had to compare screen caps to prove it.

    in the compressed images, you can see the artifacts.

    Artifacts in screen captures don't necessarily mean noticeable artifacts in moving video. Screen captures in NTSC look like crap, far far worse than you "really" see when watching TV, thanks to the persistence of vision.

    This point, by the way, was also in TFA.
  • FIOS testimonial (Score:5, Interesting)

    by emacs_abuser ( 140283 ) on Sunday March 30, 2008 @07:13PM (#22915934)
    Lots of people saying, "if only FIOS was in my area".

    As a former Comcast customer, what can I tell you but keep checking.

    When FIOS reached my block, I called Verizon the next day. The install went smoothly and all the contacts I've had with Verizon have been great.

    I'm done with those thieves at Comcast.

    Internet is unbelievable, I shelled out extra money for higher speed. Downloading a distro used to be an overnight undertaking. Now it's more like 20 minutes.

    I got a bunch of new phone features I don't need and the TV signal quality is great.

    Best part is I'm paying a little less than I used to pay Comcast for TV and internet but
    I'm getting TV, Internet, phone and long distance with the price locked in for 2 years.

    I'm still waiting for my free 19inch LCD TV from Verizon, but to make up for the delay they sent me a $20 gift certificate.

  • by turbofisk ( 602472 ) on Sunday March 30, 2008 @07:35PM (#22916078)
    I wouldn't say that's true... Your coasts are densely populated, so you have the ability to give a huge portion of the population fiber, ethernet etc... Do even 10% of New York apartments have fiber-connection? Why not one might ask? My belief is that US companies do not invest in new technology in the same manner that some other countries do. The US (instead of competing) is using protectionism to keep industries competitive. Corn-syrup vs Sugar is an example... Heavy tariffs. Iron, Car-industry and Lumber are some of the industries that aren't doing so well (last time I checked) either... And FYI, more than 50% of Sweden is not densely populated at all. Mostly pine forest... However, every time something is replaced, say new power lines, new sewage lines etc, fiber are also installed. The municipally, powercompany etc then rents them out. The extra cost is nearly null... Basically every small village now has fiber running to it's town's phone exchange, which in turn gives you the ability to at *least* have 8Mbpbs if not 24 Mbps ADSL2+... In Stockholm, when a apartment building is changing water pipes or putting in new electric wirings they also add ethernet in the house... The extra cost is small... You then call ISPs and say, "Hey, we are 50 apartments and we just need you to pull in a fiber to get us to sign upp...". Which is exactly what we did in our complex. I pay $41 for my 100/100 connection... You then have the ability to choose the ISP you want and change if they screw around... It works great!
  • by DigitAl56K ( 805623 ) on Sunday March 30, 2008 @08:23PM (#22916414)
    Indeed, and a simple solution would be for each major video standard (MPEG-1/2/4pt2/4pt10) to define the maximum average quantizer over a second for 95% of all content that would allow a channel to be classified as HD. That solution would not be 100% perfect, but the quantizer is the most significant factor to the quality, and it would come very close to a consistently applicable standard.

    Maybe we could have a few classifications:
    HD Bronze - Barely passes some maximum average quantizer check
    HD Silver - The channel is running at a maximum average quantizer that will guarantee high quality video
    HD Gold - The channel is running at a maximum average quantizer suitable for premium content
    HD Platinum - Nose to screen archival quality material

    It's not HD if the quantization is so great that taking a standard def source and upsampling it would produce similar results, which is what some of those Comcast screenshots look like.

    I'll personally be sad when analog eventually goes away, purely because of the tricks that are being played with compression for digital broadcast.

  • by sahonen ( 680948 ) on Sunday March 30, 2008 @08:28PM (#22916448) Homepage Journal
    Fox is 720p, not 480p. And 720p *is* HD, even if it's not the highest resolution standard. In practice the difference is unnoticeable. In fact in my experience 1080i looks worse because there's only 19 mbps available on an OTA channel, and ATSC uses the relatively ancient MPEG2 for coding.

    Now this is not in response to the parent but to the topic in general... Cable could offer far more picture quality by simply eliminating their analog lineup and using the bandwidth for digital. Using 256QAM modulation they can fit something like 12 digital standard def or 2 high def channels in the bandwidth that one analog channel used to take up, with excellent quality. Using MPEG-4 instead of MPEG-2 would further increase the number of channels that could be provided with acceptable quality due to more efficient coding.
  • by straponego ( 521991 ) on Sunday March 30, 2008 @08:30PM (#22916456)
    HDTV on Comcast often has problems with smooth gradations in color. This tends to make common objects like, oh, human faces look synthetic. Sharpness is pretty good. The color banding was much worse on their digital SDTV; it was very obvious in any dark scene, and often scene transitions were garbled and blocky; so much so that when I moved I got analog cable instead. Better quality image and it's much quicker to change channels.

    When the installer came for this new house, I mentioned that I was only getting digital for the purposes of HDTV, and that otherwise I liked analog better. It was rather entertaining listening to him explain that digital only needs ONE bandwidth, while analog needs FOUR bandwidths.

    None of this is nearly as annoying as their execrable channel guide, which dedicates a third of the screne to some random bullshit preview and a third to advertising. And often takes ~10 seconds to flip to the next screen. And if you want to search by name... my god. To get to the middle of the alphabet, it's ~20 key presses (they make you go through the numerals if you try to go backwards). It's one of the worst interfaces I've ever seen-- and I have seen some shit.

    But never mind all that; I've seen MythTV in action and I will soon be cured.

  • by dpbsmith ( 263124 ) on Sunday March 30, 2008 @08:35PM (#22916490) Homepage
    ...and prohibit providers from calling it "HD" unless it meets all of those standards--not just pixel count.

    Let the marketplace decide, but make sure that consumers know what they are actually buying.
  • by Original Replica ( 908688 ) on Sunday March 30, 2008 @09:06PM (#22916672) Journal
    Do even 10% of New York apartments have fiber-connection? Why not one might ask?

    Speaking as someone who has lived in NYC for the past nine years and lived in five different apartments so far: You would not believe how poorly patched together New York City is unless you are reading this from a former soviet-block country. From the subway to apartment repairs to the roads to phone and cable infrastructure, NYC is a collection of barely good enough, cheapest, fastest repairs and hacks. NYC hasn't been able to even put in a new subway line since 1919 [wikipedia.org] and you think we should be able to roll out fiber to any but the most expensive apartments? In Stockholm you may be able to convince landlords to actually do things like put in new pipes or electric wiring and to add fiber while they are at it. Here in Manhattan, my water comes out of the faucet rust brown and I only have electrical outlets on two walls of my apartment. Landlords do the least amount they can legally get away with, as there is always someone who will step in a rent the apartment as is. (The vacancy rate here is below 1%) I would expect fiber to be run to most of the surrounding commuter towns well before it becomes common in households actually in the city. Seriously the infrastructure here is FUBAR
  • by gnasby ( 264673 ) on Sunday March 30, 2008 @10:11PM (#22917050) Homepage
    This is why I hate HD. With old analog TV it is technically impossible to do this compressed signal crap. Haven't you noticed now that since the TV stations have gone to digital broadcasts, you get all kinds of weird problems with signals (pixaltion and chunk-outs) and you get nasty pixel-ish compression artifacts. When you had analog this was unheard. Also with the original CRT televisions the phosphors were round which made for a nice smooth picture - not the chunkly looking edges you get with square pixels and limited colour levels.

    With digital there are all kinds of horrible things the broadcasters can do to the signals - compression is just one of them.
  • Free-to-air. (Score:3, Interesting)

    by MaWeiTao ( 908546 ) on Sunday March 30, 2008 @11:47PM (#22917622)
    I'm interested in FIOS for internet, although I find their television service overpriced, even compared to cable and satellite. Unfortunately, despite constant advertising bombardment I cant get it around here. Even in Manhattan the service is only available in new buildings and no one has any idea when everyone else will have access to it.

    The highest quality HD I've seen to date has come via over-the-air signals; the good old antenna. My father set it up last year but continued to subscribe to cable. Earlier this year they raised rates, yet again, he got pissed and canceled. He occasionally wishes he still had a few of those channels he had with cable, but otherwise he doesn't miss it at all. More recently, he's been considering free-to-air satellite to augment what he gets now.

    As for the reception, it's all digital so it's flawless. Even standard-definition is superior to cable, but HD is on a whole other level. It's a pity this doesn't get more attention. Some people actually believe over-the-air broadcasting is ending with the switch to digital; even at least one high-profile blog has perpetuated this notion.

    If people wanted to screw the cable companies they'd just dump them. But people have a hard time letting go of all the programming they get. After a week, however, most wouldn't miss it. The majority of television programming is drivel anyway and most shows nowadays wind up on DVD or online further reducing the need for cable, satellite or anything else.

    Of course if everyone left then these providers really wouldn't have the money to set up a proper network. But then, this is one of the very few times where I'm inclined to think that like the highway system a high speed communications network might be their responsibility. At least until I'd learn they're spending 5 times more than they should, taking 3 times longer than projected and making a mess of it.
  • Re:Who has what? (Score:3, Interesting)

    by dgatwood ( 11270 ) on Monday March 31, 2008 @12:46PM (#22922456) Homepage Journal

    They'd better be careful about that analogy. Somebody's liable to do a commercial about the tortoise and the hare. Portray Comcast as the hare, download caps and Bittorrent filtering as the hare falling asleep while the tortoise wins the race.

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