Is Help Desk a Launchpad or a Dead End? 206
Tracy Mayor writes "Is a gig on an IT help desk really the career death it's always assumed to be? Not always, this Computerworld writer found out, just don't get comfy and stay too long. "
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Is Help Desk a Launchpad or a Dead End?
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Good strategy. A bit of time on the help desk is valuable experience for anyone looking to make a career out of IT. However, like retail or assembly line work it's something you need to get into and out of quickly. If you look around one day and realize that you're not one of the youngest or least-tenured people in the room, it's time to pull the cord.
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