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Legal Trouble For Multiple ISPs 303

Ars Technica reports that Comcast has been hit with three new class-action lawsuits due to the company's traffic-shaping practices. "The lawsuits ... ask that Comcast be barred from continuing to violate various state laws, in addition to unspecified damages." Meanwhile, members of the US House Telecommunications Subcommittee have asked Charter Communications' president to stop testing a program which uses Deep Packet Inspection to track the habits of its customers. A number of privacy groups have voiced their support (PDF). As if that weren't enough, it seems the City of Los Angeles is suing Time Warner for fraud and deceptive business practices. The Daily News notes, "... the City Attorney is seeking $2,500 in civil penalties for each violation of the Unfair Competition law as well as an additional $2,500 civil penalty for each violation described in the complaint perpetrated against one or more senior citizens or disabled persons."
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Legal Trouble For Multiple ISPs

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  • by Anonymous Coward on Sunday June 08, 2008 @11:12AM (#23700341)
    for the same reasons they are being sued by LA, I believe.

    Now we have Crapcast and I'm paying $20 more per month for less service.
    --Minneapolis dev.
    • Re: (Score:3, Insightful)

      Cable television is a perfect example of one of the fatal flaws in the dog-eat-dog capitalism models of the Chicago School of economics, so beloved by various Libertarians, anarcho-capitalists etc. It is an illustration of a rather obvious real-world property of the so-called "free market" which, contrary to carefully fudged "models", allows for (and in fact inevitably leads to) formation of large industry/geography-specific monopolies, even without any governmental interference whatsoever.

      That is so simpl

      • Re: (Score:3, Insightful)

        by monxrtr ( 1105563 )

        Cable television is a perfect example of one of the fatal flaws in the dog-eat-dog capitalism models of the Chicago School of economics, so beloved by various Libertarians, anarcho-capitalists etc. It is an illustration of a rather obvious real-world property of the so-called "free market" which

        Sorry, government interference *subsidized* the construction of cable fiber optic infrastructure. Your "free market" criticism is thus null and void. You also might want to check out the Austrian School of Economics being at the top of the food chain these days. Granted, other schools, such as Harvard, Stanford, London School, MIT, are a distant third tier from the Chicago School.

        Try not to fall in a trap of blasting loaded words like "capitalism" and instead focus on the economic and epistemological reali

        • by IgnoramusMaximus ( 692000 ) on Sunday June 08, 2008 @05:09PM (#23702511)

          Sorry, government interference *subsidized* the construction of cable fiber optic infrastructure.

          Which has no bearing on the matter whatsoever. Subsidies are wholly unrelated to the problem of physical limitations of last-mile cabling.

          Your "free market" criticism is thus null and void.

          Non-sequitur.

          You also might want to check out the Austrian School of Economics being at the top of the food chain these days. Granted, other schools, such as Harvard, Stanford, London School, MIT, are a distant third tier from the Chicago School.

          Yes, the "school" which rejects empirical evidence in favor of ideologically motivated "deductions". A fringe lunacy even amongst other fundamentalist capitalist lunacies.

          Try not to fall in a trap of blasting loaded words like "capitalism" and instead focus on the economic and epistemological reality of observed actions of exchange.

          Oops. That would not be in line with the Austrian School's main premise that observation and empirical evidence takes a second seat to the priesthood's "deductions". Even you cannot keep these fruit-cakes straight.

          As someone who took classes from 5 Nobel Prize winning economists at the University of Chicago, there are certainly some flaws and valid methodological criticisms which can apply

          Nobel Prize in economics is like the Buttville Chicken Farmers' Award for the longest piss from the roof of Orville's farm. Except that the pissing farmhands cannot cause anywhere near the misery, suffering and death these Nobel "winners" did. Macroeconomics, as a whole, is an exercise in pseudo-scientific shamanism of the highest order. None, I repeat, none of the so-called "models" developed by any of these "schools" have been demonstrated to have even the slightest of predictive powers or most tenuous relationships to reality. Which of course never stops these frauds from pompous posturing and lecturing sanctimoniously.

          The last time these Nobel "winners" have tried to apply their oh-so-superior understanding of economics to something practical we ended up with a wee little oopsie called the "Long Term Capital Management" hedge fund. Look it up.

          But you haven't demonstrated any of them. And you yourself have never once walked into a single grocery store and traded money for food that did not by definition immediately simultaneously make you and the grocery store better off.

          Which has nothing whatsoever to do with the issue of telco monopolies.

          All voluntary trade whatsoever only occurs because that which is received in exchange is valued MORE than that which is given away in exchange.

          LOL. That is one of the Holy Dogmas of the Capitalist Religion. In practice people trade hoping to receive value equal to that what was paid. Sometimes receiving far less. The extra "value" in excess of the trade itself is supposed to be a systemic property and as such never enters the mind of individual traders. And so the trade would have occurred irrespective of its presence.

          If this was not necessarily always an irrefutable epistemological, scientific, economic law, then trade would never occur and the division of labor wouldn't exist.

          This bit of illogical, rabid zealotry is pretty much self defeating. The trade always did and would occur if value of what you pay for is merely equal to what you get.

          You also make a fatal economic and epistemological assumption mistake in arbitrarily without substantiated basis assign benevolent angelic motivations to individuals arbitrarily labeled "government actors" while assigning bad devilish motivations to individuals arbitrarily labeled "business and corporation actors".

          Say what?! Government is (at least in theor

          • Re: (Score:3, Insightful)

            by monxrtr ( 1105563 )

            Subsidies are wholly unrelated to the problem of physical limitations of last-mile cabling

            They are directly related because subsidies cause the corporations to own the last mile rather than service the last mile.

            Macroeconomics, as a whole, is an exercise in pseudo-scientific shamanism of the highest order.

            "Monetary Theory" is indeed one of the weakest spots. Only individuals act. I share your criticism of macroeconomic theory whether its Keynesianism or Chicago School.

            Here is your fundamental error:

            LOL. That is one of the Holy Dogmas of the Capitalist Religion. In practice people trade hoping to receive value equal to that what was paid. Sometimes receiving far less. The extra "value" in excess of the trade itself is supposed to be a systemic property and as such never enters the mind of individual traders. And so the trade would have occurred irrespective of its presence. This bit of illogical, rabid zealotry is pretty much self defeating. The trade always did and would occur if value of what you pay for is merely equal to what you get.

            If what you traded was *equally* valued then why wouldn't you infinitely trade back and forth the exact same things in an infinite loop? That would be absurdity. This is precisely why trade

  • wtf... (Score:5, Interesting)

    by jonaskoelker ( 922170 ) <`jonaskoelker' `at' `yahoo.com'> on Sunday June 08, 2008 @11:15AM (#23700345)

    the lawsuits ... ask that Comcast be barred from continuing to violate various state laws
    Uhh... it should be made no longer legal for Comcast to do things that that are (already) illegal?

    "I am above ze law!" <adds goop to hair>
    • Re: (Score:2, Interesting)

      by Gothmolly ( 148874 )
      The point is that the state Attorneys General don't care - bigger fish to fry, golden goose, etc. They have limited resources, do you want them going after crack dealers or bandwidth shapers?

      This lawsuit will bring focus to the issue.
      • Re:wtf... (Score:5, Insightful)

        by Hassman ( 320786 ) on Sunday June 08, 2008 @11:31AM (#23700419) Journal
        The bandwidth shapers...the crack dealers will destroy themselves.

        Is it more just to go after those who CHOOSE to break the law, or those that OPENLY do it because they are big business and feel they can do what they want when they want?
      • They have limited resources, do you want them going after crack dealers or bandwidth shapers?
        So it's okay to break the law ... as long as you're paying taxes? Or what?

        If it's a choice, then raise taxes and hire more people to pursue more people (and corporations) who are breaking the law.
        • If it's a choice, then raise taxes and hire more people to pursue more people (and corporations) who are breaking the law.

          It really doesn't need to involve raising any taxes. See, busting crack dealers costs money. Busting corporate criminals makes money because once you prove malfeasance on the part of a company officer, you can go after the company for money. But then, IANAL, maybe you can do it the other way around too. :P

          Problem is that only the people who haven't paid up their bribe money and/or won't fall into line are actually ever busted. Look at the Billy Gates situation - they've got Microsoft red-handed for antit

      • Re:wtf... (Score:5, Funny)

        by x2A ( 858210 ) on Sunday June 08, 2008 @11:50AM (#23700535)
        The bandwidth shapers of course. The crack dealers aren't rippin me off.

      • Re: (Score:3, Funny)

        "They have limited resources, do you want them going after crack dealers or bandwidth shapers?"
        The Bandwidth shapers, and of course the Crack dealers who are shorting their customers.
      • Re:wtf... (Score:5, Funny)

        by kosty ( 52388 ) on Sunday June 08, 2008 @12:16PM (#23700707) Homepage
        Well, besides the fact that drug USE is, by and large, a victimless crime? I vote to go after the bandwidth shapers. Crack dealers have to compete for customers/victims; at least in Atlanta.

        PS: I'd love to see crack-dealer-style competition of gunning each other down amongst the cable/internet pimps...
        • Re:wtf... (Score:4, Informative)

          by Splab ( 574204 ) on Sunday June 08, 2008 @01:05PM (#23700959)
          Crack dealers are easily solved. Just create fixing houses where users can get their fix in a controlled environment like in Holland and you are good to go. Of course that means that quite a lot of drug enforcement people are in a bit of a job trouble.

          Perhaps they should be reallocated to BEA (B=bandwidth)?
      • Re:wtf... (Score:5, Funny)

        by drinkypoo ( 153816 ) <drink@hyperlogos.org> on Sunday June 08, 2008 @12:18PM (#23700721) Homepage Journal

        They have limited resources, do you want them going after crack dealers or bandwidth shapers?

        I want them going after bandwidth shapers. They don't have jurisdiction over the CIA.

    • LA DA asked for the same in their suit -

      The Los Angeles City Attorney's Office is asking that the court permanently prohibit the company from further engaging in any unlawful, unfair and fraudulent business acts and practices or deceptive advertising and take appropriate action to adopt measures to prevent future acts.

      Do they ask the same of DWI's that kill people, or rapists? What the hell is the point of even making such a statement? Trying to save the city money by not having to prosecute again
      • Re: (Score:3, Informative)

        by Anonymous Coward
        no. its to put the company on notice. it means they violate a court order the next time they do it and will be in a deep load of doo doo.
        yes the same applies to sex offenders and the like - ever heard of the 3 strikes laws ?
  • by jonwil ( 467024 ) on Sunday June 08, 2008 @11:16AM (#23700347)
    All 3 ISPs are cable companies with heavy investment in distribution of content from the major media companies. Distribution that is threatened both by piracy and by "free" content being distributed on line.
  • by compumike ( 454538 ) on Sunday June 08, 2008 @11:18AM (#23700359) Homepage
    Everyone loves unlimited bandwidth and being off-the-meter. But by selling bandwidth with zero incremental usage cost, they're really just having the light users subsidize the heavy users. That's what really causes problems like this. Sure, bandwidth is cheap, but the whole reason that they're having problems that require traffic shaping is that their bandwidth is NOT unlimited.

    I know consumers (myself included) enjoy not having to think about bandwidth usage, but maybe there could be a better pricing model that more appropriately sets the costs of the bandwidth for heavy users.

    --
    Hey code monkey... learn electronics! [nerdkits.com]
    • by poetmatt ( 793785 ) on Sunday June 08, 2008 @11:27AM (#23700395) Journal
      I disagree about limited bandwidth. The problem is that bandwidth is flexible, and cheap. If you don't buy enough that's no fault other than the ISP themselves.

      You can always set up emergency tier 1 ISP lease plans where they lease you extra bandwidth so you don't end up short, although its less cost efficient than making an enormous profit off light users to subsidize the heavy ones.

      The current way we deal with internet (consumer to corporation) is like charging X dollars/gallon for gas, but only if you buy less than 5 gallons a month....sure, the super light cars would live painfully, but the SUV owners (and other things that guzzle gas but are legit such as diesel, freight, airplanes) would be screaming out. For internet purposes replace diesel, freight, airplanes with fileservers, bittorrent, streaming video, and downloaders/gamers. Yes, at that extreme just like internet, people will stop using it as much, because at that point it becomes practically extortion (and in the case of gas, the oil industry would be kaputz/pay in blood for charging so much, however there is competition enough that if they all do that there are other gas options). When there are no options, this extortion has no retribution, thats where we're at now with internet.

      This comparison isn't 100%, but it's the closest I could think of at the time.

      Don't like comcast, time warner, etc? You have nowhere to go, and you're paying the 20$ no matter what you drive, even though they could be charging 2$ or 3$.

      It's ridiculously cheap to make a fast wireless mesh network in a decent sized neighborhood even without subsidies....(say 600 people who can average comcast's download speed for upload as well ends up around 60$/month )kinda makes you wonder just how much is siphoned to CEO's, huh?
      • I disagree about limited bandwidth. The problem is that bandwidth is flexible, and cheap. If you don't buy enough that's no fault other than the ISP themselves.

        This is not true at the last mile. It should be true for the telco equipment, but in reality you end up with crosstalk and all kinds of other problems. These problems are being reduced as the copper between the telco and your block is being replaced by fiber... but there's many miles of copper out there and lots of it is Shit. It's especially untrue for the cable companies just due to the nature of their distribution architecture as well. But then, a small percentage of a DOCSIS connection is a hell of a

    • by garcia ( 6573 ) on Sunday June 08, 2008 @11:29AM (#23700405)
      Sure, bandwidth is cheap, but the whole reason that they're having problems that require traffic shaping is that their bandwidth is NOT unlimited.

      We paid for their build out and have yet to see the benefits of that tax break. I call it even.
    • by nebular ( 76369 ) on Sunday June 08, 2008 @11:33AM (#23700439)
      I live in Canada and know the pain of throttled traffic. However I do agree that bandwidth is not free and the we can't continue to have unlimited. Right now my ISP has a cap of 200GB for 29.95. I find that reasonable. If I use too much bandwidth, I pay for it, but anyone using the internet reasonably is fine and will be fine for the next few years at least anyway.

      I don't mind having to pay extra if I use an unreasonable amount of the network, but my definition of reasonable and most ISPs seem to differ
    • by WK2 ( 1072560 ) on Sunday June 08, 2008 @11:33AM (#23700443) Homepage
      That's exactly what they should do. They should charge per bandwidth. The problem is exactly that they aren't doing that. They advertise unlimited service, but then they go and snipe connections and disconnect users who use more than an unspecified amount. They need to be up front and honest about what they provide and how much it costs. Hopefully these lawsuits will make a dent in these crimes.
      • I'm sorry but I'd rather have sniped connections and over-zealous QOS than take a giant step backwards and have internet billed like a cellphone service.

        Any company that tries to meter me to "improve customer efficiency" will get a reminder that customers are supposed to get what THEY want. They will get my service cancellation call, regardless of any potential contractual penalties.
      • They really need peak-time metering, like the power company (at least out here on the best coast, PG&E will come and switch you over to a time-of-use meter for free) so that they can give you a financial incentive to stay away from the peak hours. However, a certain number of peak hours or bits should be paid at a low rate, so that you can still check email and the weather without having to look at the clock.

        Furthermore, I want to see this regulated. I realize that legislation is not the answer to all

    • by plasmacutter ( 901737 ) on Sunday June 08, 2008 @12:05PM (#23700635)
      Seriously, how much are the telcoms paying you to make these posts?

      There is no reason to get self-righteous about this. It's not as if people go to jail if they choose NOT to buy the service because they dont like the idea of subsidizing heavy users. They as light users don't see noticeable service degradation from heavy users, and they still choose to buy it. there is no "injustice" being perpetrated.

      There is NO CREDIBLE REASON to charge for internet like cellphone service. What kind of stockholm syndrom do you have where you can defend this practice?

      Does fedex charge by the mile? I contest that people who ship using flat-rate envelopes to the neighboring state are subsidizing people who ship using the same envelopes cross country. Do you see how stupid this sounds?
  • Living here in The Netherlands it's almost hard to imagine how it can be so bad over there in the US.

    For me bandwidth has been un-metered, un-throttled, un-shaped, unlimited and un-restricted in all senses of the word for the last decade or so. And while i do pay 50 euro's (~ 75USD) a month, i get 20mbit with great service, a personal home page, spam filtering and all the other services you would expect from an ISP, plus they never blocked any ports so running your own http/smtp/imap/etc server from home is no problem either. (there are a lot of cheaper options, you could get 4mbit with no restrictions for about 12 euro's a month but then you would loose a bit in the service and quality department).

    I guess my question is ... how the **** do you guys put up with it! It sounds like your living in some internet stone age where regional monopolies are trying to squeeze every dime out of you they can without having to provide much service to their customers at all ... it sounds outragous!

    • by Coopjust ( 872796 ) on Sunday June 08, 2008 @11:49AM (#23700525)

      It sounds like your living in some internet stone age where regional monopolies are trying to squeeze every dime out of you they can without having to provide much service to their customers at all


      That's about right. I have a choice between DSL and Cable for high speed internet (satellite is too high latency). Luckily my cable company treats me well (15mbps/2mbps for $55/mo) but the DSL service is horrible. If the cable company made changes like these I wouldn't have much of an alternative...

      It's ridiculous. I hope somebody who actually has a brain gets in the FCC and forces the telcos to actually use the $200 Billion we've given them so far to improve the infrastructure...like we PAID them for with tax dollars.
      • I think the answer is something more along the lines of having mesh-networking WiFi phones. If someone could just slip that into the phones as a feature it would be great. I figure the cellphone companies will actually implement mesh networking for their own ends soon enough, it would certainly enhance the value of microcells which are smaller and thus less offensive than the big towers. Perhaps the mesh WiFi thing won't take off until after that, when the average mortal gets used to the idea.
    • i get 20mbit with great service

      I live in L.A. and it just seems like I get 20mbit. Oh wait. You meant 20 Mbit.
    • by plasmacutter ( 901737 ) on Sunday June 08, 2008 @12:14PM (#23700689)
      it's called a republican--corporations have a god given right to march over the "lazy" people who aren't rich--appointed FCC allowing local monopoly frachise agreements. In the majority of areas there are 2 choices, "the cable company" or "the dsl company", assuming both options exist.

      telecom lobbies have exercised regulatory capture for at least a decade now, and, while their agendas are much less invasive than the RIAA, have considerably greater lobbying grip on our legislatures.
    • by x2A ( 858210 )
      Here in the UK we seem to have the "best" of both worlds. I recently upgraded the network card that connects to my cable modem, and removed traffic shaping that reserves just a couple % of upstream bandwidth for my ssh sessions so they remain lag-free even while ppl I share with are using p2p networks, to discover that my service provider have secretly, without telling me, over doubled my connection speeds (up and down), and I haven't been using it! Oh and the only ports that they block are the windows netw
    • You hit the nail on the head when you said you have "options" from which you select. Here there really are no options or tiers of service to select. We have the "Home" option, which is advertised as unlimited, at what ever price they want to gouge customers for, and then we have the "Business" option, with no better service at 3 or 5 times the price just because the ISPs know businesses are able write off their internet connection as a cost of doing business. Those are the options with which the US high
    • Heey, I pay about $60USB a month for 6mbps, many ports blocked, and pretty much no customer service. You know why? I have no other choice. It's either that or dial-up. Well, I suppose I could pay much more for satellite...and have a slower connection, still be half dial-up, and have even WORSE service. Oh, and bandwidth limits. And I'm lucky. I'm the last house on the street to have cable. I know a couple people that live further up that have to have satellite. They got their internet service cut off comple
    • Living here in The Netherlands it's almost hard to imagine how it can be so bad over there in the US.

      For me bandwidth has been un-metered, un-throttled, un-shaped, unlimited and un-restricted in all senses of the word for the last decade or so.
      Is that just because you get the (apparently quite good) XS4ALL ISP there?
  • by Jumperalex ( 185007 ) on Sunday June 08, 2008 @11:48AM (#23700519)
    and took this as an opportunity to make the move to FIOS. Now granted the OTHER reason this is when I'm changing is because CUNTCAST was the ONLY available broadband at my current residence. Now that DSL and FIOS are available I made sure to tell COMCAST exactly why I was cancelling my service. Doubt they are smart enough to keep statistics that might clue them in, but I voted with my wallet and made sure they knew about it.
  • by Doug52392 ( 1094585 ) on Sunday June 08, 2008 @11:53AM (#23700559)
    Here's some of the promises Comcast makes on their latest ad I just got in the mail. Let's see if theres fraud in it...
    • "PowerBoost(r) makes fast even faster! PowerBoost(r) helps power downloads of large files like videos, music, and games at speeds up to 12 Mbps!"
      Now, do I see a "boost" of speed when downloading videos, music, and games (legal ones) from BitTorrent? NO! I NEVER even get a good connection! And at the bottom of the flyer, in that long list of fine print, it says "PowerBoost(r) provides bursts of download and upload speeds for the first 10 MB and 5MB of a file, respectively. So I don't even get PowerBoost for longer than a second! Theres one fraud.
    • "McAfee(r) Security Suite featuring a series of tools to help keep you, your family, and your home computers safe, protected, and virus-free. A $120 value."
      I have McAfee, provided by Comcast, installed on my Windows OS (I use Linux most of the time). Guess what? ANOTHER LIE! Sure, it's free now, but in a year EVERY DAMN time you turn your computer on, McAfee nags you to buy a $120 dollar subscription. MORE FRAUD!
    • And for their phone service: "Utilizes Comcast's own secure network, not the public Intedrnet, for secure VoIP phone service".
      So your saying the NSA can't listen in? More fraud...
    So 3 counts of fraud on ONE ad! Comcast are going to have a problem defending themselves this time...
    • by Wister285 ( 185087 ) on Sunday June 08, 2008 @12:20PM (#23700727) Homepage

      • "PowerBoost(r) makes fast even faster! PowerBoost(r) helps power downloads of large files like videos, music, and games at speeds up to 12 Mbps!"

        Now, do I see a "boost" of speed when downloading videos, music, and games (legal ones) from BitTorrent? NO! I NEVER even get a good connection! And at the bottom of the flyer, in that long list of fine print, it says "PowerBoost(r) provides bursts of download and upload speeds for the first 10 MB and 5MB of a file, respectively. So I don't even get PowerBoost for longer than a second! Theres one fraud.
      This is absurd. PowerBoost does in fact work, but I doubt that it is designed to be able to work in every circumstance. What if you connect to a slow server? How can it even work then? Are you going to sue because the server can't serve fast enough? BitTorrent is peer-to-peer and considering most connections are asymmetrical to begin with, expecting PowerBoost to let you download really fast to begin with is unreasonable.

      "McAfee(r) Security Suite featuring a series of tools to help keep you, your family, and your home computers safe, protected, and virus-free. A $120 value."

      I have McAfee, provided by Comcast, installed on my Windows OS (I use Linux most of the time). Guess what? ANOTHER LIE! Sure, it's free now, but in a year EVERY DAMN time you turn your computer on, McAfee nags you to buy a $120 dollar subscription. MORE FRAUD!

      So you got a year's subscription for free. I'm sure there's fine print that says that exactly.

      And for their phone service: "Utilizes Comcast's own secure network, not the public Intedrnet, for secure VoIP phone service".
      So your saying the NSA can't listen in? More fraud...


      So 3 counts of fraud on ONE ad! Comcast are going to have a problem defending themselves this time...

      Quit being so sensationalist. Their claim is that they don't use the public internet for voice communications. This makes a man-in-the-middle attack that much harder as it would probably have to be an inside job. As for the NSA claim, it is purely conjecture. I'm also sure they don't claim that they secure their customers so much as to break the law by violating a court order.

      Stop hating companies. If they really were making false or deceptive claims, the vulture lawyers would have tried to rake the company over for all that they are worth. If your position is right, it would be too easy!

      Disclosure: I am an employee and shareholder of Comcast.
      • Stop hating companies. If they really were making false or deceptive claims, the vulture lawyers would have tried to rake the company over for all that they are worth. If your position is right, it would be too easy!

        No kidding, you would have expected to see at least two, maybe even three, class action suits by now.
    • 12 Mbps
      10 MB

      do you know what comparing apples to oranges means?

      it takes 6.66 seconds to push 10 MegaBytes down a 12 MeagaBits pipe
  • by wfstanle ( 1188751 ) on Sunday June 08, 2008 @11:58AM (#23700595)
    "... the City Attorney is seeking $2,500 in civil penalties for each violation of the Unfair Competition law"

    WTF These fines are laughable. In fact we have to rethink our policy on fines. They should be based on a percentage of your gross annual income. This should be for individuals, organizations and corporations. I would be in favor of doing this for something as simple as a parking ticket. The way it is now, the corporate board just treats it as a cost of doing business.
  • by jsse ( 254124 ) on Sunday June 08, 2008 @11:59AM (#23700601) Homepage Journal
    woke up in the wrong universe. In my universe customers are sued all the time.

    Hi there guys, I'm very new here.
  • Comcast lock in (Score:5, Informative)

    by Anonymous Coward on Sunday June 08, 2008 @11:59AM (#23700605)
    Where I live in San Francisco bay area, there are three main ISPs - AT&T U-verse, Astound.net and Comcast. Unfortunately in my apartment, they do not allow anybody other than Comcast to make connections. Astound is not even allowed to enter the premises, while U-verse is not allowed to make connection from the apartment junction box to my unit. That makes Comcast the default monopoly.

    What surprises me is that AT&T and Astoud.net is taking this lying down. I even went personally to Astound.net office and they say my apartment address is black listed in their database (essentially meaning they will not even try to make a connection here). At least AT&T technician from U-verse came here and argued with apartment manager with no success. I wrote a letter to AT&T U-verse and did not even get courtesy of a form letter reply. Yet U_verse is wasting their marketing dollars by sending me fliers almost everyday (and to everybody else in this complex) to sign-up with U-verse.

    Comcast Internet connection is the pits these days. After a minute or two of good connectivity, it drops to almost 0 bytes per second. This creates havoc even in accessing gmail. My VOIP phone or chatting with my friends on iChat becomes impossible.

    The whole situation makes "voting with our dollars" impossible. By the way, I found out that other apartment dwellers in SF bay area are in similar position.

  • by BlueStrat ( 756137 ) on Sunday June 08, 2008 @12:48PM (#23700883)
    Just calculate the total amount of these fines and judgments, divide by the number of residential customers, and you'll know how much your internet bill will be going up in a couple months.

    This reminds me of the way a certain meat-packing plant a couple towns over operates. They employ (and underpay) illegal alien workers, they violate workplace safety codes blatantly, and they just pay the fines and judgments and go on as usual because the cost of compliance is more than the fines and judgments.

    Until the financial penalties are a very significant percentage of their gross income, and/or CEOs and board-members are held personally financially and criminally liable, this kind of behavior will continue, and any costs imposed will be passed along to consumers.

    The "corporate veil" of protections against personal civil and criminal liabilities of corporate heads and boards needs to be more easily pierced when it involves intentional abusive or illegal behavior on the part of corporations like the kinds of behaviors exhibited by Comcast and other cable ISPs, and corporations in the US as a whole.

    If the people actually in charge of corporations knew that abusive and anti-competitive behavior by the corporations they head could land *them personally* square in the hotseat, much of the corporate bad-faith, "nothing counts but the bottom-line" behaviors so typical of the current corporate environment in the US would quickly undergo radical change.

    Ah, to dream...

    Strat
  • an Ubuntu iso image now and then (or even a Knoppix DVD). But the ISP's have to spell out in graphic terms exactly what they are going to charge for the larger use of bandwidth. The same would apply if I was a big video fan. I just want them to be honest, thats all. I think that if they really got honest, customers would warm up to them, and they would get more business. The CEO's at these companies must be all idiots- not realizing this. They are just alienating their customers.
  • I'm sick and tired of hearing regurgitations of the fallacious telecom perpetuated equation of flat-rate internet service to government welfare programs.

    first, this is a private service. Nobody is forcing anyone to pay for it it under threat of prison like taxes, so there is no reason to get self righteous about it.

    Second, unlike the way taxation diminishes disposable income, light users don't see any noticeable degradation in service because of heavy users.

    Third, NOBODY mentions the fact that light users h
  • by Duncan Blackthorne ( 1095849 ) on Sunday June 08, 2008 @02:05PM (#23701253)
    ..oh, and BTW boys and girls, according to results of the glasnost [mpi-sws.mpg.de] test run not more than 48 hours ago, Comcast is STILL inserting bogus TCP reset packets into BitTorrent streams; TFA says that Comcast had agreed to stop doing that. Big surprise! They're LYING.

BLISS is ignorance.

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