Netflix Changes Its Mind, Will Keep Profiles Feature 267
xChange writes "I too was disappointed at Netflix's decision to remove the Profiles feature, and let them know via email and telephone. I was surprised to find the following email in my inbox today: 'You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are. We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you.' I thought that it sounded too good to be true, and went to their blog to confirm, finding this entry. Netflix decided to listen to its customers, and keep a feature that many of us find essential for our use of their service. I am surprised, and very pleased."
zOMG (Score:5, Funny)
And if you should find businesses listening to their customers, be not afraid, for you are in Elysium, and already dead!
Damn (Score:5, Funny)
I was really hoping that tons of people would end their subscriptions over this. I wouldn't have to fight to receive my own rentals then. Seeing "very long wait" beside so many films in my queue is awfully annoying.
Re:woot (Score:5, Funny)
I was pleasantly surprised to find the same email (and submitted to Slashdot) on this. I look forward to continuing to use this feature.
Same here. I look forward to continuing to use the slashdot submit feature, too!