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Comments: 193 +-   Banking Via Twitter? on Monday September 28, @02:16PM

Posted by ScuttleMonkey on Monday September 28, @02:16PM
from the what-not-to-do dept.
business
money
news
In the latest example of how just because you can do something doesn't mean you should, one credit union has decided to offer a new feature, dubbed "tweetMyMoney," that allows members to interact with their accounts via Twitter. Can't wait for the next version, "tweetSomeoneElsesMoney." "tweetMyMoney, available exclusively to Vantage members! With tweetMyMoney, you can monitor your account balance, deposits, withdrawals, holds and cleared checks with simple commands. And, you can even transfer funds within your account. It's all available on Twitter, 24/7!"
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  • two words (Score:5, Insightful)

    by Dyinobal (1427207) on Monday September 28, @02:17PM (#29570331)
    I've got two words for this "Bad idea" seriously I wonder what genius thought of this up.
  • Two words (Score:4, Funny)

    by dgatwood (11270) on Monday September 28, @02:18PM (#29570343) Journal

    Epic FAIL!

  • by Anonymous Coward on Monday September 28, @02:19PM (#29570353)

    1. Target needs to be authenticated to the user. This should require some positive action, as opposed to relying on certificates which are mostly ignored and whose provenance is not as strongly assured as was initially advertised.
    2. Customer needs to authenticate to the target. Passwords are not enough since humans can remember approximately 1 password only, and only if they use it constantly. The authentication should change and replays should be rejected.
    3. Customer must affirm details of the transaction before it is committed. This too must use some method that is changeable and disallows playback.

    Ideally a transaction will have all these elements in one idempotent package, the way for example a check might if the signature were a better biometric than it is and if the signature were checked always. That is however technically awkward on a net, so the 3 elements listed may need to be separately done. Omitting any of the elements allows different classes of attacks. If all the elements are present and tied together, attacks become very hard. Also, note, step 3 makes it largely irrelevant whether the customer is declared not-present afterwards or not. It serves also to terminate the transaction. Whether another transaction is begun or not is for the most part immaterial. (A method I have advocated to accomplish these would allow several transactions to be tied together if desired, in one session, but there would always be a "signature" or "affirmation" step for each, even if the initial authentication steps were recent enough to continue to use them.)

    This needs hardware. However it can be done very cheaply; the hardware needed can in quantity be had for perhaps $3 a copy, possibly less, even as electronics. Paper approximations could be far cheaper still.

  • by LitelySalted (1348425) on Monday September 28, @02:19PM (#29570361)

    This seems like a GREAT way to lose all your money quickly.

    I guess after it happens, you'll at least have something to really tweet about (as opposed to the fact you bought the new Brittney Spears album - no one cares!).

  • by mcgrew (92797) * on Monday September 28, @02:20PM (#29570391) Journal

    How about the very idea of banking by twitter? What twit thought THAT one up??

    With tweetMyMoney, you can monitor your account balance, deposits, withdrawals, holds and cleared checks with simple commands. And, you can even transfer funds within your account. It's all available on Twitter, 24/7! And, the best part is, our tweetMyMoney service is free!

    So how is this mobile? If your phone can send and receive text messages and you're on Twitter, you're in! tweetMyMoney uses Twitter's Direct Message feature to return the account information you request.

    I don't need Twitter for that -- I just call the bank and talk to a human.

    Now we see why the banking industry is so screwed; it's run by morons.

    • Re: (Score:3, Insightful)

      by xaxa (988988)

      "Welcome to [...] telephone banking. Please enter your account number, followed by hash"
      beep boop beep biip boop beep beep boop baap
      "Please enter the fourth digit of your PIN"
      boop
      "Please enter the last digit of your post code"
      beep
      "In the word 'money', 'N' is in position three. In your password, what position is 'F' in?"
      boop
      "Your balance is £1234.56. Press 1 to..."

      I feel more comfortable communicating with a robot.

      (Having said that, I've only ever checked my balance. I'm not sure I'd do anything more t

  • uh oh (Score:5, Funny)

    by wesslen (1644543) on Monday September 28, @02:21PM (#29570401)
    Tweet: you're broke. :) Thank you for choosing stupidity banking.
  • You want to interact with your bank with a richer GUI than just text messages.
    • by vlm (69642)

      You want to interact with your bank with a richer GUI than just text messages.

      You mean, like show pictures of coins and bills for people whom are uneducated enough to not understand numerals or arithmetic?

  • Pffft (Score:5, Funny)

    by MyLongNickName (822545) on Monday September 28, @02:22PM (#29570419) Journal

    120 characters isn't big enough for my account balance.

  • by swanzilla (1458281) on Monday September 28, @02:23PM (#29570441) Homepage
    As long as Iâ(TM)m throwing caution to the wind, Iâ(TM)d like to hear some embedded MIDI while I bank.
  • by wastedlife (1319259) on Monday September 28, @02:27PM (#29570499) Homepage

    Dear Vantage customer, our free joke service will send you a tweet every day with a new hilarious joke. Please tweet "#tran $1000 f1 t123456" to @myvcu to start!

  • What's so bad? (Score:4, Insightful)

    by LMacG (118321) on Monday September 28, @02:29PM (#29570555) Journal

    Lots of OMGWTF!!! responses here, but having looked over the information they're providing (balances, holds, cleared checks, etc) and noting that there's no transmission of account numbers, PINs or other identifying information, I'm not seeing a major problem.

    Just because you can have a knee-jerk reaction doesn't mean you should.

    • Re:What's so bad? (Score:5, Informative)

      by Chris Pimlott (16212) on Monday September 28, @02:34PM (#29570657)

      While the public messages get all the press, people who don't use twitter may not realize that you can send direct messages [twitter.com] on twitter, which are private. That's what this system is using.

    • Re: (Score:3, Informative)

      by rjolley (1118681)
      They also let you do transfers. Which was in TFS if you bothered to read it. You can do this without sending account numbers (just use account suffixes) but what happens when your twitter account gets hacked and someone transfers all of your money from your checking suffix to your savings? Say hello to overdraft fees.
    • by BobMcD (601576)

      I have a password requirement for this kind of information from my bank. I'm not sure I'd want these kinds of information in public space.

      I imagine attackers would find this to be of high value:

      1) You can reasonably identify and even physically locate Twitter users

      2) This information tells you the status of their bank account, along with usage data that gives one the idea of when it is most ripe (after payday, before the bills come out automatically)

      3) This information could be used to predict your physica

    • Re: (Score:3, Insightful)

      by Anonymous Coward

      Let me show you why this is a bad idea. Even if it is just 'check 153 cleared' or 'ATM: amt withdrawn 300 dollars'.

      'Hi this is XYZ from ABC credit agency we see that you have 300 dollars cash right now in your hands and you owe us 2389 and 48 cents please swing by and pay us'.

      Or how about
      'Hey I know where Jim lives and he has 300 in cash on him right now lets go rob him'.

      Or how about

      'We can glean information about peoples bank accounts from their twitter accounts and then connect it thru advertising' 'Monk

  • by retech (1228598) on Monday September 28, @02:32PM (#29570605)
    I cannot wait to see how many twitter IP addresses start originating from Nigeria.
  • by Anonymous Coward

    Twanking

    I will be Twishing your details

  • the only command I will tweet would be ...
    Tweet: SELECT All Money FROM All_Accounts TO My_Account NOW!
  • List of banks? (Score:4, Insightful)

    by Yvan256 (722131) on Monday September 28, @02:38PM (#29570735) Homepage Journal

    Is there a list of banks that support this? Just so, you know, the intelligent people can move their cash OUT of these banks?

  • by mea37 (1201159) on Monday September 28, @02:39PM (#29570753)

    I don't see the point of the service, but then I don't use Twitter.

    I also don't see the point of all the critics. Everyone alludes to how easily someone can steal your money with this. Ok... how?

    I see a bunch of functionality where you can monitor your account status. The only thing I see that mentions affecting your account status is transfering money within your account. I guess that's enough that you could mess with someone, but where's the profit motive? You're going to commit wire fraud just to piss someone off?

    • by YrWrstNtmr (564987) on Monday September 28, @03:18PM (#29571461)
      I also don't see the point of all the critics. Everyone alludes to how easily someone can steal your money with this. Ok... how?

      Why would you purposely introduce another entity between you and the bank? A decidedly non-secure entity.
  • Harper's had the foresight to publish [google.com] an anthropomorphized metaphorical tale of the interactions between Twitter and banks, some years ago:

    Twitter laid down Halibut's money, with six cents additional drawn from his own pocket, on the counter, and took two cigars, one of which he presented to Halibut. Dukling scrutinized the dollar bill with provoking keenness.

    "Have you another bill, Sir?" said Dukling, with an innocent smile.

    "Nothing so small," answered Twitter, uneasily.

    "This bill is bad," replied Dukling,

  • by Otto (17870) on Monday September 28, @02:40PM (#29570771) Homepage Journal

    Site: https://twitpay.me/ [twitpay.me]

    Basically you attach your twitter account to your paypal account, then you can send money to any other twitter user with a simple message to that effect.

    Of course, the catch is that the money never actually gets transferred until you "settle" the account. It just keeps a running tally for everybody, then you settle and pay the whole shebang at once.

  • by retech (1228598) on Monday September 28, @02:43PM (#29570825)
    So when I receive a twit from my bank about someone else's account will a judge order my account disabled?
  • This sounds to me like "another hole in the wall".

  • by rotide (1015173) on Monday September 28, @03:33PM (#29571719)
    Here let me invest that for you..and it's gone.
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