doperative points out comments from Miguel de Icaza on the struggle for usability in many software products:
"De Icaza uses OpenSUSE as his main desktop (with the GNOME interface, of course), says he likes Linux better than Windows, and says the Linux kernel is also 'superior' to the MacOS kernel. 'Having the source code for the system is fabulous. Being able to extend the system is fabulous,' he says. But he notes that proprietary systems have advantages — such as video and audio systems that rarely break. 'I spent so many years battling with Linux and something new is broken every time,' he says. 'We as an open source community, we don't seem to get our act together when it comes to understanding the needs of end users on the desktop.'"