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Netflix CEO Comments On Recent Decisions 360

Posted by Unknown Lamer
from the everyone's-a-critic dept.
ExE122 writes "Netflix CEO Reed Hastings makes several comments about mistakes that were made over the past year. Hastings claimed, 'We moved too fast with it', [trying to exit the DVD-by-mail business] and explains that he still thinks Internet video will dominate in the coming years. From the article: 'Hastings also faced tough questions about last month's double-bomb disclosure: Netflix now expects to lose money for all of 2012, and it is looking to raise cash in a secondary offering of its stock.'"
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Netflix CEO Comments On Recent Decisions

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If this is a service economy, why is the service so bad?