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Canada Government

CRTC Unveils New Wireless Code To Protect Canadian Customers 230

FuzzNugget writes "The CRTC has unveiled a code of conduct that brings many positive changes for Canadian wireless customers, most notably:
1.) Carriers must provide the option to unlock a cell phone after 3 months for subsidized phones within the contract period, or immediately if the device was purchased outright.
2.) Contracts are now capped at two years, and cancellation fees are limited to the amount of the subsidy.
3.) Carriers can no longer charge outrageous data overage and international roaming charges. Without explicit consent from the a customer, such charges are capped at $50 and $100 per month, respectively."
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CRTC Unveils New Wireless Code To Protect Canadian Customers

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  • About Time (Score:1, Interesting)

    by Anonymous Coward on Monday June 03, 2013 @04:36PM (#43899599)

    IT IS ABOUT FUCKING TIME.

  • Re:A nice lead... (Score:5, Interesting)

    by h4rr4r ( 612664 ) on Monday June 03, 2013 @04:42PM (#43899651)

    I doubt that.

    I just wish VZW had some idea of what country I am in. When I go to the US Falls I have to turn off the phone or put it in airplane mode as it assumes I am in Canada. I get it, it is close and it might connect to the wrong tower. As a customer I do not care. I paid for nationwide Data and I wish I could use it. Niagara Falls State Park is in the USA and I should not have to pay extra for data in it.

  • Unlocked phone? (Score:4, Interesting)

    by Sandman1971 ( 516283 ) on Monday June 03, 2013 @04:55PM (#43899765) Homepage Journal

    This may sound like a stupid question to some...

    When going to Europe, I would get a burner phone as it was cheaper than paying roaming/data fees. Since they must now unlock the phone (in my case, an iPhone), does that mean that when I now go to Europe all I need to do is buy a SIM card/service from a local cell provider and stick it in my iPhone and it will work?

With your bare hands?!?

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