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United States Businesses Government Patents

Every Day Is Goof-Off-At-Work Day At the US Patent and Trademark Office 327

Posted by samzenpus
from the I'll-do-it-later dept.
McGruber writes An internal investigation by the U.S. Patent and Trademark Office found that some of its 8,300 patent examiners repeatedly lied about the hours they were putting in and many were receiving bonuses for work they did not do. While half of the USPTO's Patent Examiners work from home full time, oversight of the telework program — and of examiners based at the Alexandria headquarters — was "completely ineffective," investigators concluded. The internal investigation also unearthed another widespread problem. More than 70 percent of the 80 managers interviewed told investigators that a "significant" number of examiners did not work for long periods, then rushed to get their reviews done at the end of each quarter. Supervisors told the review team that the practice "negatively affects" the quality of the work. "Our quality standards are low," one supervisor told the investigators. "We are looking for work that meets minimal requirements." Patent examiners review applications and grant patents on inventions that are new and unique. They are experts in their fields, often with master's and doctoral degrees. They earn at the top of federal pay scale, with the highest taking home $148,000 a year.
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Every Day Is Goof-Off-At-Work Day At the US Patent and Trademark Office

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At the source of every error which is blamed on the computer you will find at least two human errors, including the error of blaming it on the computer.

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