tekgoblin (1675894) writes "Verizon Wireless had somehow been charging customers extra money on their bills for data that they actually hadn't been using. Approximately 15 million customers were affected by the erroneous billing error. According to BGR the FCC had been pressuring Verizon to resp0nd to the hundreds of complaints that had been piling up. So Verizon's answer was to refund all of the overcharged money as soon as possible." Link to Original Source
The use of anthropomorphic terminology when dealing with computing systems
is a symptom of professional immaturity.
-- Edsger Dijkstra