The Knife writes "Amazon secretly canceled orders for a large jazz CD set (at this link: http://www.amazon.com/Jazz-Paris-Various-Artists/dp/B00005RSB2/ref=pd_bbs_sr_1?ie=UTF8&s=music&qid=1202591410&sr=8-1 )after it realized thta it had mispriced the item at US$31 instead of its MSRP of US$499. While inventory shortages had caused the online merchant to string customers along for over a month since they placed their orders, it was the realization that the box set was underpriced by US$470 that made Amazon simply erase all records of customers' order in their account history. No emails were sent to customers informing them of the price change or of the order cancellation. Probably because it violates Amazon's highly publicized price guarantee policy. A customer that called to complain and request the CD set at the US$31 price was given a US$20 discount off of his next Amazon order. An insult."
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