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Australia

Australians Fight for the Right To Work From Home Permanently (reuters.com) 75

As corporate leaders call for an end to pandemic-era remote work arrangements, unions in Australia are setting a precedent and fighting back, taking to court the country's biggest bank and wrangling with the federal government to demand WFH, as it is known, to become the norm. From a report: "All the deep changes in the Australian labour market have come out of crises. When you have a jolt, you never return to the way the world was," said John Buchanan, head of the University of Sydney's Health and Work Research Network. "We're always ahead of the pack in the English-speaking world, say compared to the UK, US, New Zealand." Empowered by the lowest unemployment rate in half a century, staff at Commonwealth Bank of Australia took the A$170 billion ($114 billion) lender to the industrial tribunal to challenge a directive to work from the office half of the time.
Earth

UNESCO Says Venice Should Be Added To Heritage Danger List (washingtonpost.com) 50

The United Nations' cultural protection agency, UNESCO, plans to recommend adding Venice to its list of World Heritage sites in danger, as the iconic island city faces simultaneous threats from climate change, mass tourism and rapid urban development. From a report: The designation, meant to encourage remedial actions and marshal international support for World Heritage sites, is recommended in a UNESCO report published Monday ahead of its World Heritage Committee meeting in September. The List of World Heritage in Danger identifies dozens of sites that are "threatened by serious and specific dangers," such as armed conflict or natural disasters. It includes Odessa in Ukraine, which was added in January because of war-related threats, and the Everglades in Florida, which faces environmental degradation.

The proposal by UNESCO is the latest alarm bell over the future of Venice -- one of the world's most fragile and popular cities -- as well as the Italian government's efforts to protect it. Built across 118 small islands, the city was first designated as a World Heritage site in 1987 for its architectural splendor and work of master artists including Giorgione and Titian, among others. "It is tragic that the state of conservation of one of the most treasured cultural sites in the world is of such concern" that experts are considering Venice for the "in danger" list, Helene Marsh, a professor of environmental science at Australia's James Cook University who has researched climate change and World Heritage sites, said in an email. A warming world poses an "existential threat" to preservation and conservation, Marsh said.

Australia

Unesco Recommends Against Great Barrier Reef 'in Danger' Listing But Australia Warned More Action Needed (theguardian.com) 23

UN scientific advisors have recommended the Great Barrier Reef not be placed on a list of World Heritage sites "in danger" but stressed the planet's biggest coral reef system remains under "serious threat" from global heating and water pollution. From a report: Unesco said in a report that the Australian government had taken positive steps to protect the reef since a UN monitoring mission visited Queensland in March last year. But Unesco has in effect put Australia on notice, as it recommended the government provide a progress report in February before the reef is considered for inscription on the "in danger" list again in 2024. The government said the report was confirmation it was acting on climate change and "working hard to protect the reef, and that the rest of the world has taken notice."
Bitcoin

Crypto Bill Passes Congressional Committee in Victory for Industry (reuters.com) 8

A key congressional committee on Wednesday advanced a bipartisan bill that aims to develop a regulatory framework for cryptocurrencies, a milestone for Capitol Hill in its efforts to codify federal oversight for the digital asset industry. From a report: The bill passed by the House Financial Services Committee would define when a cryptocurrency is a security or a commodity and expand the Commodity Futures Trading Commission's (CFTC) oversight of the crypto industry, while clarifying the Securities and Exchange Commission's jurisdiction, as many crypto advocates complain of the agency's perceived overreach. A handful of Democrats, including Reps. Jim Himes and Ritchie Torres, joined committee Republicans in voting for the bill. The House Agriculture Committee is scheduled to consider the same bill Thursday. "As other jurisdictions like the UK, the [European Union], Singapore and Australia have moved forward with clear regulatory frameworks for digital assets, the United States is at risk of falling behind. We intend to change that today," said Representative Patrick McHenry, the Republican chair of the House Financial Services Committee, at the markup.
Space

How Astronomers Discovered an Unusual Object Pulsing Radio Waves in Space for Decades (cnn.com) 29

In 2018 a doctoral student spotted "a spinning celestial space object," reports CNN. "The unfamiliar object released giant bursts of energy and beamed out radiation three times per hour."

But that was just the beginning... In those moments, it became the brightest source of radio waves viewable from Earth through radio telescopes, acting like a celestial lighthouse. Researchers thought the phenomenon might be a remnant of a collapsed star — either a dense neutron star or a dead white dwarf star — with a strong magnetic field. Or perhaps the object was something else entirely... "We were stumped," said Dr. Natasha Hurley-Walker, senior lecturer at the Curtin University node of ICRAR, in a statement. "So we started searching for similar objects to find out if it was an isolated event or just the tip of the iceberg." The team observed the sky using the Murchison Widefield Array, a radio telescope on Wajarri Yamaji Country in outback Western Australia, between July and September 2022. The scientists discovered an object 15,000 light-years from Earth in the Scutum constellation. The object, dubbed GPM J1839-10, released radio waves every 22 minutes. The bursts of energy lasted up to five minutes.

Astronomers believe it could be a magnetar, or a rare type of star with extremely strong magnetic fields that is capable of releasing powerful, energetic bursts. But if the object is a magnetar, it defies description because all known magnetars release energy in a matter of seconds, or a few minutes at the most. A study detailing the discovery was published Wednesday in the journal Nature. "This remarkable object challenges our understanding of neutron stars and magnetars, which are some of the most exotic and extreme objects in the Universe," said Hurley-Walker, who was the lead author of the new report...

"Assuming it's a magnetar, it shouldn't be possible for this object to produce radio waves. But we're seeing them. And we're not just talking about a little blip of radio emission. Every 22 minutes, it emits a five-minute pulse of radio wavelength energy, and it's been doing that for at least 33 years. Whatever mechanism is behind this is extraordinary."

The astronomers "searched through the archives of radio telescopes that have been operational for decades," the article points out — and ultimately confirmed the existence of the phenomenon. "It showed up in observations by the Giant Metrewave Radio Telescope in India and the Very Large Array in the USA had observations dating as far back as 1988," Hurley-Walker said.

"That was quite an incredible moment for me. I was five years old when our telescopes first recorded pulses from this object, but no one noticed it, and it stayed hidden in the data for 33 years. They missed it because they hadn't expected to find anything like it."
Earth

There's a Heatwave In the Sea and Scientists Are Worried (bbc.com) 115

An anonymous reader quotes a report from the BBC: The month of June and the first few days of July were hotter than any in recorded history, according to the World Meteorological Organization (WMO). Residents in the south of the US and southern Europe have been enduring sweltering temperatures, bringing excessive heat warnings, wildfires and plummeting air quality. However, records are not just being broken on land -- but in the water. Global ocean sea surface temperatures were higher than any previous June on record, according to a report by the Copernicus Climate Change Service, with satellite readings in the North Atlantic in particular "off the charts." Last month also set a record at the US National Oceanic and Atmospheric Administration (NOAA) for the biggest difference between expected and actual sea surface temperatures. Water temperatures around Florida, in particular, have been particularly warm. Scientists have also been tracking a large ongoing marine heatwave off the west coast of the US and Canada since it formed in May.

While the heatwave has since lessened in the north-east Atlantic, according to non-profit science organization Mercator Ocean International, another in the western Mediterranean now appears to be intensifying, particularly around the Strait of Gibraltar. This week, sea surface temperatures along the coasts of Southern Spain and North Africa were 2-4C (3.6-7.2F) higher than they would normally be at this time of year, with some spots 5C (9F) above the long-term average. Extreme marine temperatures have also recently been observed around Ireland, the UK and in the Baltic Sea, as well as areas near New Zealand and Australia. More recently, scientists suspect a possible heatwave south of Greenland in the Labrador Sea. "We are having these huge marine heatwaves in different areas of the ocean unexpectedly evolve very early in the year, very strong and over large areas," says Karina von Schuckmann, an oceanographer at Mercator Ocean.

Carlo Buontempo, director of the European Union's Copernicus Climate Change Service, says scientists expect big temperature variations in the Pacific Ocean associated with the El Nino weather pattern, a phase of planet-warming weather which is just beginning, although NOAA is monitoring a large heatwave in the Gulf of Alaska that has been sitting offshore since late 2022. But what we're currently seeing in the North Atlantic is "truly unprecedented", says Buontempo. Scientists are still trying to unravel its full causes. [...] More broadly, experts say the persistence of recent marine heatwaves is a worrying sign about how climate change is unfolding, alongside heatwaves on land, unusual melting of snow cover in the Himalayas and a loss of sea ice. Von Schuckmann notes that, even if humans stopped pumping CO2 into the air tomorrow, the oceans would continue to warm up for many years yet. "I am concerned as a climate scientist that we are further than we thought we are."

AI

Real iPhone Photo Disqualified from Photography Contest, Suspected of Being AI (theguardian.com) 104

An anonymous reader writes: A genuine picture taken on an iPhone was thrown out of a photography competition after the judges suspected that it was generated by artificial intelligence (AI).

Suzi Dougherty had captured a striking photo of her son with two smartly-dressed mannequins in an intriguing pose while visiting a Gucci exhibition. Happy with her creation, she entered it into a photo competition.

Dougherty didn't think much more of it until a friend showed her an Instagram post declaring her photo ineligible because the competition's organizers suspected it to be an AI image.

"I wouldn't even know how to do an AI photo," Dougherty tells The Guardian. "I'm just getting my head around ChatGPT."

Australia

Australian Trial of Seaweed Cow Feed Fails To Achieve Hoped-For Methane Cuts (theguardian.com) 56

An anonymous reader quotes a report from The Guardian: One of the world's longest commercial trials of a seaweed supplement that the global meat industry hopes could slash methane from beef cattle has recorded much lower reductions in the potent greenhouse gas than previous studies. Putting the supplement into the diets of 40 wagyu cattle in an Australian feedlot for 300 days cut the methane they produced by 28%. The supplement was derived from the red seaweed species Asparagopsis, which has been widely promoted as being able to cut methane by more than 80%, with some experiments suggesting reductions as high as 96%.

Globally, the UN's Food and Agriculture Organization estimates, methane from burping cattle -- known as enteric emissions -- releases about 2.1 billion tons of CO2-equivalent a year, compared with the 37.5 billion tons of CO2 from burning fossil fuels. But because methane is about 80 times more potent than CO2 at warming the planet over a 20-year period, cutting methane is seen as a way to slow global heating faster. The trial, reported by the red meat industry's marketing and research group Meat and Livestock Australia (MLA), also found animals given the supplement ate less food and weighed 15kg less by the time they were sent for slaughter. Dr Fran Cowley, a livestock scientist at the University of New England who led the trial, said it was the longest run so far using the red seaweed. She said more research was needed to understand why the wagyu in the trial had not delivered the same level of emissions reductions as other experiments.

One factor could be the way the methane was measured in the trial, which used an open-air system in a feedlot compared with animals measured in dedicated indoor chambers. But the trial report noted that other experiments over shorter timeframes using the same open-air measurement technique had recorded higher methane reductions. The seaweed was freeze-dried, mixed in canola oil and added to the animals' feed. In this trial it was given to the animals at slightly lower concentrations than other experiments that showed much higher methane reductions. Cowley said it was also not clear why the animals on the supplement ate less food and put on weight more slowly. Accounting for the extra 35 days the animals would have taken to reach the same weight would have theoretically meant the emissions savings were cut from 28% to 19% as they would have been alive for longer, all the time emitting methane.
The study also found that the seaweed supplement had no effect on the wagyu's flavor or other properties.
China

TikTok Executive Admits Australian Users' Data Accessed By Employees In China (theguardian.com) 15

An anonymous reader quotes a report from The Guardian: Australian user data is accessible to TikTok employees based in China on a "very strict basis," the company's head of data security, Will Farrell, has said. In their first public appearance before Australian members of parliament since the government joined Canada, the US and the UK in banning TikTok from government-owned devices amid concerns about the company's connections to China, TikTok executives were questioned at length by a parliamentary committee examining foreign interference on social media. Liberal senator and chair of the committee James Paterson, who has led the opposition's push against the app, questioned how many times Australian user data had been accessed by TikTok staff based within China. Farrell could not provide the number immediately, but admitted it did happen.

Farrell said there were "a number of protections in place", including that employees only get the minimum amount of access to data to do their job, and when they access that data they need to provide a business justification that needs to be approved by their manager and the database owner within TikTok. If the data is being accessed across a national border, it has to be approved by the global security team based in the US, which also monitors all data access. "Employees can't get access without a clear justification and levels of approval," Farrell said. A similar security review would apply if an employee based in China tried to change the recommendations algorithm, he said.

The company's local head of public policy, Ella Woods-Joyce, said China's 2017 national security law -- which requires companies to give the government any personal data relevant to national security -- would apply to any company that had operations and staff in China. When asked on what ground TikTok would refuse to comply with the law, Woods-Joyce said TikTok had never been asked for personal data by the Chinese government and would refuse if asked. [...] It was revealed in December that employees had used the app to attempt to identify the source of a leak to journalists. Hunter told the committee that he stood by the sentiments expressed in his original article, and blamed "rogue employees" who had since been fired from the company for accessing the data. He said "serious misconduct from these rogue employees" had taken place. He said GPS location information was not collected in Australia.

Apple

Apple Plans a Slow, Appointment-Only Rollout of Its $3,500 Vision Pro (bloomberg.com) 52

Apple plans to launch its Vision Pro mixed-reality headset in select US markets early next year, with designated sections in Apple stores offering demos, seating, and tools for sizing accessories. Bloomberg reports: The company will designate special areas in the stores with seating, headset demo units and tools to size accessories for buyers. While the device will be sold at all of Apple's roughly 270 US locations, the company is planning the sections for the Vision Pro initially at stores in major areas -- such as New York and Los Angeles -- before rolling them out nationwide, according to people with knowledge of the plans.

Apple said it will offer the headset in other countries at the end of 2024. The company is discussing the UK and Canada as two of its first international markets with Asia and Europe soon after, although a final decision hasn't been made, according to the people, who asked not to be named discussing internal matters. Apple engineers are working to localize the device for France, Germany, Australia, China, Hong Kong, Japan and Korea, the people said. Apple will also sell the Vision Pro through its US web store in early 2024 before expanding online elsewhere.

Science

The Man Who Broke Bowling (gq.com) 60

theodp writes: In The Man Who Broke Bowling, GQ's Eric Wills profiles professional bowler Jason Belmonte, whose two-handed bowling technique made him both an outcast as well as one of bowling's greatest, changing the sport forever. Unlike the rest of us, a 7-year-old Belmonte was unconvinced by the taunts used to prompt kids into switching from bowling two-handed to one-handed ("It was, Come on, you're a big boy now. It's time to bowl properly," Belmonte recalls). As a result, Belmonte was able to develop a 600-rpm throw when most pro bowlers averaged 350-400, imparting a spin that "sends the pins into concussion protocol." Wills writes:

"When he first alighted on the professional bowling scene, Belmonte resembled an alien species: one that bowled with two hands. And not some granny shot, to be clear, but a kickass power move in which he uses two fingers (and no thumb) on his right hand, palms the front of the ball with his left, and then, on his approach, which is marked by a distinctive shuffle step, rocks the ball back before launching it with a liquid, athletic whip, his delivery producing an eye-popping hook, his ball striking the pins like a mini mortar explosion. Not everyone welcomed his arrival. He's been called a cheat, told to go back to his native Australia; a PBA Hall of Famer once called the two-hander a 'cancer to an already diseased sport.'

If you're interested in more on the technical aspects of bowling -- Belmonte's installed a tracking system in his parent's bowling center back in Australia that generates reams of data he can sift through to find areas for improvement -- Wikipedia goes into some of the physics of bowling balls.

Australia

Australia Urged To Ban Online Gambling Ads To Curb Growing Addiction 29

An anonymous reader quotes a report from Reuters: Australia should phase out advertising for online gambling in three years, a parliamentary committee of inquiry recommended on Wednesday as it looked to limit the "havoc" it caused in one of the world's biggest betting market. The committee made 31 recommendations on how online gambling, which it said was changing the culture of sport, should be regulated and how Australians struggling with addiction should be supported. Australians outspend the citizens of every other country on online gambling, Peta Murphy, chair of the committee said in the report titled "You win some, you lose more."

"This is wreaking havoc in our communities," Murphy said. Murphy said online gambling companies advertise deliberately and strategically alongside sport, which has normalized it as fun and harmless and sociable activity. A generation of young Australians views gambling and sport as inextricably linked, Murphy said, adding that it was changing the culture of sport. "Australia would be diminished if sport was to be so captured by gambling revenue that providing an opportunity for betting came to be seen as its primary purpose," Murphy said.

A phased, comprehensive ban on all gambling advertising on all media, broadcast and online, that left no room for circumvention, was needed, the panel said. It recommended the ban be phased in over three years so sporting bodies and broadcasters had enough time to find alternative sources of advertising revenue. [...] Prime Minister Anthony Albanese said the government would consider the recommendations. "We need to deal with online issues, we need to deal with social media issues, we need to deal with it comprehensively across the board," Albanese said on ABC Gold Coast radio.
Australia

Turn Your Phone Off Every Night For Five Minutes, Australian PM Tells Residents (theguardian.com) 126

Australia's prime minister, Anthony Albanese, has told residents they should turn their smartphones off and on again once a day as a cybersecurity measure -- and tech experts agree. From a report: Albanese said the country needed to be proactive to thwart cyber risks, as he announced the appointment of Australia's inaugural national cybersecurity coordinator. "We need to mobilise the private sector, we need to mobilise, as well, consumers," the prime minister said on Friday. "We all have a responsibility. Simple things, turn your phone off every night for five minutes. For people watching this, do that every 24 hours, do it while you're brushing your teeth or whatever you're doing." The Australian government's advice is not new. In 2020, the United State's National Security Agency issued best-practice guidelines for mobile device security, which included rebooting smartphones once a week to prevent hacking.
Communications

Eight Teams of Hackers Will Compete To Breach U.S. Satellite In Space (newsweek.com) 9

In August, white-hat hackers at the DEFCON hacker convention will compete to try and breach the computer systems on a satellite in orbit. It took four years, but "this year, we are in space for real," said Steve Colenzo, Technology Transfer Lead for the Air Force Research Laboratory's Information Directorate in Rome, New York, and one of the contest organizers. From a report: Hack-A-Sat 4, taking place live at DEFCON Aug. 10-13 in Las Vegas, will be the first-ever hacking contest staged on a vehicle in orbit. In previous years, the contests used genuine working satellite hardware, but running safely on the ground. [...] Hack-A-Sat 4 is an attack/defend contest in which teams compete to hack each other's systems while defending their own. It is being staged by the Air Force Research Laboratory and the U.S. Space Force. More than 380 teams signed up for the qualification round in April, and the eight top-scoring ones, which include contestants from Australia, Germany, Italy and Poland, as well as the U.S., will participate in the finals at DEFCON.

"We always knew our objective was to do this in space," Colenzo said. But when, back in 2020, organizers asked satellite operators if they could stage a hacking contest on their space assets, "The answer, and there was really no hesitation, the answer was always no." Hack-A-Sat organizers realized that, if they wanted to reach their objective of staging such a contest in space, they would have to launch their own satellite, Colenzo said. The Moonlighter satellite was launched on a SpaceX rideshare rocket to the International Space Station June 5 by the U.S. government-backed non-profit The Aerospace Corporation. It's a foot-long toaster-sized cubesat satellite with extendable solar panels.

If all goes according to plan, Moonlighter will be deployed into orbit early in July, Project leader Aaron Myrick told Newsweek. Moonlighter is designed to be hacked, he said, and there are numerous safety measures in place. "The first thing that we said was that propulsion was off the table," Moonlighter can't change its own orbit, which might make it a hazard to other satellites. And its ground controllers have the ability to reboot the system, kicking out any intruders and restoring their control.

Facebook

Facebook To End News Access in Canada Over Incoming Law on Paying Publishers (reuters.com) 43

Meta plans to end access to news on Facebook and Instagram for all users in Canada once a parliament-approved legislation requiring internet giants to pay news publishers comes into effect, the company said on Thursday. From a report: The legislation, known as the Online News Act, was approved by the Senate upper chamber earlier on Thursday and will become law after receiving royal assent from the governor general, a formality. The legislation was proposed after complaints from Canada's media industry, which wants tighter regulation of tech companies to prevent them from elbowing news businesses out of the online advertising market.

"Today, we are confirming that news availability will be ended on Facebook and Instagram for all users in Canada prior to the Online News Act taking effect," Meta said in a statement. Facebook had telegraphed such a move for weeks, saying news has no economic value to the company and that its users do not use the platform for news. The act outlines rules to force platforms such as Facebook and Alphabet's Google to negotiate commercial deals and pay news publishers for their content, a step similar to a groundbreaking law passed in Australia in 2021.

Microsoft

Microsoft Hiking the Price of Xbox Series X and Xbox Game Pass (theverge.com) 13

Microsoft is increasing its Xbox Series X prices in most countries in August apart from the US, Japan, Chile, Brazil, and Colombia. From a report: The Xbox maker is also increasing the monthly prices of its Xbox Game Pass and Xbox Game Pass Ultimate subscriptions for the first time next month, which will see the base Game Pass subscription for console move up to $10.99 a month from $9.99. "We've held on our prices for consoles for many years and have adjusted the prices to reflect the competitive conditions in each market," says Kari Perez, head of communications for Xbox, in a statement to The Verge. Xbox Series X console pricing will largely match the price hike Sony announced for the PS5 last year, with the Xbox Series X moving to $612 in the UK, $604 across most European markets, CAD $649.99 in Canada, and AUD $799.99 in Australia starting August 1st. The Xbox Series S pricing will not be adjusted in any markets, remaining at $299.99.
AI

FIFA Used AI to Identify 300 People Harassing World Cup Players, Notified Law Enforcement (espn.com) 55

The Associated Press reports: A project using artificial intelligence to track social media abuse aimed at players at the 2022 World Cup identified more than 300 people whose details are being given to law enforcement, FIFA said Sunday.

The people made "abusive, discriminatory, or threatening posts [or] comments" on platforms like Twitter, Instagram, Facebook, TikTok and YouTube, soccer's governing body said in a report detailing efforts to protect players and officials during the tournament played in Qatar. The biggest spike in abuse was during the France-England quarterfinals game, said the report from a project created jointly by FIFA and the players' global union FIFPRO. It used AI to help identify and hide offensive social media posts... About 20 million posts and comments were scanned and more than 19,000 were flagged as abusive...

The identities of the more than 300 people identified for posting abuse "will be shared with the relevant member associations and jurisdictional law authorities to facilitate real-world action being taken against offenders," FIFA said. "Discrimination is a criminal act. With the help of this tool, we are identifying the perpetrators and we are reporting them to the authorities so that they are punished for their actions," FIFA President Gianni Infantino said in a statement. "We also expect the social media platforms to accept their responsibilities and to support us in the fight against all forms of discrimination."

FIFA and FIFPRO have extended the system for use at the Women's World Cup that starts next month in Australia and New Zealand.

Earth

California Wildfires Are Five Times Bigger Than They Used To Be (bloomberg.com) 105

The extent of area burned in California's summer wildfires increased about fivefold from 1971 to 2021, and climate change was a major reason why, according to a new analysis. Scientists estimate the area burned in an average summer may jump as much as 50% by 2050. From a report: Days after wildfire smoke from Canada turned skies orange along the US Eastern Seaboard, the study is further confirmation of past research showing that higher temperatures and drier conditions in many parts of the world make wildfires more likely. Wildfires worsened by greenhouse gases emitted by human activities tore through Australia in 2019 and 2020 and Siberia in 2020. The peer-reviewed research, published Monday in the Proceedings of the National Academy of Sciences, finds that wildfires in California's northern and central forests scorch the most area when temperatures are high and less area when it's cooler.

Marco Turco, a climate researcher at the University of Murcia in Spain, and colleagues designed the study to try to identify how much of the increase in the burned area of California fires was due to climate change, and how much to natural variability. They conducted a statistical analysis of temperature and forest-fire data for California summers in the period 1971 to 2021. They then drew on modeling that shows how the last several decades might have evolved without human-caused greenhouse gas emissions. The result: Burned area grew 172% more than it would have without climate change. Manmade effects began to overwhelm what would be expected without greenhouse gas pollution after 2001, the researchers concluded.

Australia

Checks Will Be Phased Out in Australia By 2030 (abc.net.au) 227

Australia is set to be a cheque-less society by the end of the decade, if the federal government has its way. From a report Treasurer Jim Chalmers announced on Wednesday morning that his government would be moving to phase out cheques by no later than 2030. "We know that usage of cheques has been declining," he said. "This is largely because digital transactions are easier, cheaper and more accessible. "In fact, 98 per cent of retail cheques could be serviced through internet or mobile banking."

Because cheques only account for only 0.2 per cent of all payments, according to figures from an Australian Banking Association (ABA) report. Cheque payments are also more expensive to process compared to other payment types -- and it's been that way for some time. A report for the Reserve Bank of Australia in 2008 -- that's 15 years ago -- said it was costly then, saying it cost financial $4.22 to process cheques.

The Almighty Buck

Dell In Hot Water For Making Shoppers Think Overpriced Monitors Were Discounted (arstechnica.com) 70

An anonymous reader quotes a report from Ars Technica: Dell Technologies' Australia subsidiary misled online shoppers into thinking that adding a monitor to their purchase would get them a discount on the display, even though doing so sometimes resulted in customers paying a higher price for the monitor than if they had bought it on its own. That's according to a declaration by the Australian Federal Court on Monday. The deceptive practices happened on Dell's Australian website, but they serve as a reminder to shoppers everywhere that a strikethrough line or sale stamp on an online retailer doesn't always mean you're getting a bargain. On June 5, the Federal Court said Dell Australia was guilty of making "false or misleading representations with respect to the price" of monitors that its website encouraged shoppers to add to their purchase. The purchases were made from August 2019 to the middle of December 2021.

The website would display the add-on price alongside a higher price that had a strikethrough line, suggesting that the monitor was typically sold at the price with the line going through it but that customers would get a discount if they added it to their cart at purchase. (The Australian Competition & Consumer Commission, or ACCC, posted a screenshot example here.) However, the strikethrough prices weren't actually representative of what Dell was charging for the monitors for most of the time before the purported discount. In fact, the allegedly discounted price occasionally turned out to be a rip-off, as ACCC commission Liza Carver said in a statement today: "In some cases, consumers paid more for the add-on monitor advertised as 'discounted' than they would have paid if they had bought it as a stand-alone product, which is shocking."

The Australian Federal Court also found that Dell's Australian website used deceptive language, like "Includes x% off," "Total Savings" plus a dollar amount, "Discounted Price" and a dollar amount, and "Get the best price for popular accessories when purchased with this product." According to the ACCC, shoppers spent over $2 million Australian dollars ($1.33 million USD) on 5,300 add-on monitors during this time period. The Australian Federal Court ordered Dell Australia to give full or partial refunds to affected customers. The company must also hire an "independent compliance professional" and contact affected customers. The Australian Federal Court will take comment on further penalties Dell Australia should incur, which could include fines, at a future date.
Dell told The Register: "As we acknowledged in November 2022 when the ACCC commenced these proceedings, due to an unrectified error on our part, our web page misrepresented the level of savings consumers could achieve by purchasing a monitor in conjunction with a desktop, laptop, or notebook."

Dell is looking into refunding customers, "plus interest," Dell's statement to The Register added, and the company is "taking steps to improve our pricing processes to ensure this sort of error does not happen again."

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