I always find it interesting that users who consume free IT services and software have such petty complaints. Maybe start contributing to the ecosystem/community instead of downloading updates the day of and providing useless feedback and ratings.
I always find it interesting that the concerns of the end user, when they try to engage in the ecosystem, are ignored or dismissed as petty or WONTFIX. It's attitudes like yours that drove me, and many others, away from Firefox and open source in general.
So they roll it out slowly, via betas. Then decide it's ready for primetime and push it. A notable percentage of users don't like it (although we don't even know that, we just know that there has been a loud reaction). What are the next steps?
Fix bugs
Work on a new version that addresses the actionable complaints
Wait and see do complaints that are around the application not having the same look/feel settle down after people have used it for a while.
Evaluate after some time has passed.
A few of the items have been addressed with 80 - the back button, for instance. This seems like a normal reaction to a large update to be honest. Firefox for android was terrible and as a result has a very small share of the market. This means that those who are currently using it are probably quite invested in it, so a strong reaction to changes is not unexpected.
As an aside on the complaint that there is "no way to roll back"; there's no rollback via Play Store - the developer has to push it as an update with a higher version number. Stuff updates if it's either set to auto-update or if you manually update. You can install an apk of an earlier version however. You can even get it from Mozilla [mozilla.org] although you should be aware of user profile downgrade protection [mozilla.org]. So it seems a bit unfair to rage at Mozilla for pushing an update that can't be rolled back when any update that is pushed can't be rolled back.
IT consumers petty complaints (Score:0)
Re: (Score:3)
I always find it interesting that the concerns of the end user, when they try to engage in the ecosystem, are ignored or dismissed as petty or WONTFIX. It's attitudes like yours that drove me, and many others, away from Firefox and open source in general.
Re:IT consumers petty complaints (Score:3)
So they roll it out slowly, via betas. Then decide it's ready for primetime and push it. A notable percentage of users don't like it (although we don't even know that, we just know that there has been a loud reaction). What are the next steps?
A few of the items have been addressed with 80 - the back button, for instance. This seems like a normal reaction to a large update to be honest. Firefox for android was terrible and as a result has a very small share of the market. This means that those who are currently using it are probably quite invested in it, so a strong reaction to changes is not unexpected.
As an aside on the complaint that there is "no way to roll back"; there's no rollback via Play Store - the developer has to push it as an update with a higher version number. Stuff updates if it's either set to auto-update or if you manually update. You can install an apk of an earlier version however. You can even get it from Mozilla [mozilla.org] although you should be aware of user profile downgrade protection [mozilla.org]. So it seems a bit unfair to rage at Mozilla for pushing an update that can't be rolled back when any update that is pushed can't be rolled back.