Cable Industry Responds Regarding HD TiVo Problems 91
Lauren Weinstein writes "The day after the issue of cable system incompatibilities with the new HD TiVo and similar devices was discussed on Slashdot, the cable television industry has responded with a workaround proposal in a new FCC filing, though key issues remain to be fully resolved."
Re:A usb dongle does not work when TV don't have u (Score:2, Funny)
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You should apologize to the the guy for making fun of his reading comprehension, since he was actually right.
Re:A usb dongle does not work when TV don't have u (Score:4, Interesting)
TiVo is unique from most other CableCARD devices because it contains what is essentially a general purpose computer running Linux, it can be connected to the Internet, it is remotely programmable, and it has standard USB ports.
No apology is necessary.
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The mention of TiVo in the blog post is in reference to a previous post. The actual article (linked through the blog post) isn't about Tivo. It's about "Consumer Electronics Devices".
Both the article and the blog post assume some level of familiarity with the technology in order to fully understand them. The fact that you consider the TiVo "unique" in the context of a discussion about alternatives to the Open Cable Platform because it h
Blog promotion sucks. (Score:5, Informative)
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Linking to the original article isn't done for quality. It's done because blogging tards don't deserve credit for ripping off other people's work.
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Are cable companies trying to be cell carriers? (Score:4, Interesting)
I'm curious, though, how much money they actually make on set top boxes vs. what has to be nearly constant breakage and wear and tear.
Re:Are cable companies trying to be cell carriers? (Score:5, Interesting)
IANAL but (Score:3, Insightful)
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Yes, a class action lawsuit is just what is needed here. A law firm getting millions of dollars while the chumps that signed on for the lawsuit get a coupon for $5 off their next cable purchase.
My favorite tech related class action lawsuit was against Iomega where Iomega agreed to pay legal expenses of at least $650,000 while the losers that signed up for
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Maybe in theory, but every time I read about a class action lawsuit in the papers, it seems designed t
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Yes, the lawyers filing the suit make a bunch of money. That's what encourages them to file the suit. Class actions are about basically using free market principles to enforce regulations -- provide a huge financial incentive to
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Most people aren't going to pay for an off-the-shelf set top box when they still have to pay the fee to rent cablecards. People should be able to buy the cablecards too.
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Because then it would be doing its job and protecting the consumer, which would involve effort and foresight. This way, they can just do what the cable companies ask them to, and everyone who matters goes away happy and rich.
(Okay, I'm not normally this anti-establishment, but the FCC has convinced me that it doesn't give a flying fuck about the American people.)
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Unfortunately the cable company have succeeded in convincing almost everybody, even some very smart people with relevant domain knowledge, that VOD, SDV, and the like can't be done any other way. There is no good reason any of these services require anything but a simple decryption module and some sort (STB vendor's choice) of access to a public packet network.
The cable company's response to the integration ban in the US is to move the entire cable box inside the ca
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Comment removed (Score:4, Interesting)
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What I don't get though is why none of the manufacturers has really pushed things in order to get access to the market. I seem to remember boxes being advertised in the late 80s which would do the trick.
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Compare the ease of ANY method where the user goes online to get a video to the complications that are coming alon
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As for Cable Providers, so goes the rule of competition...if people can find it cheaper, better, and more reliably; they will eventually buy elsewhere
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I think they want to own the box for a few reasons. First, they want as much control over the CA as possible. Second, there's always concern (justified or no) about having third party hardware on any private network. Additionally, they want to control the software so they can change the experience in a con
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If that's the case, then the benefits of monopolizing the user interface must be sufficient to justify these costs.
But they should be allowed only the control they need to ensure efficient delivery to customers according to the terms of the service agreements with those customers.
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DirectTV uses open boxes. Echostar uses proprietary boxes. DirectTV is basically dead in the water when it comes to any sort of interactive service. (As far as I know, they can't even do push-VOD.) I'm pretty sure that Echostar is the world leader in interactive STB deployments. I think that this does give the customer some value.
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I realize that. What I also realize is that there is a significant number of people out there who, given the choice of 'features' that they don't really want anyway and a STB which interferes with the operation of some more advanced features that their syste
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Why do they have to do that?
-Peter
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There is a significant segment of the market that, given the choice of the next service tier (digital, with a STB) with its price, or no cable, will choose no cable. In my neighborhood (served by Comcast), it appears to be about 20%. Cable companies have failed to provide a digital package that is either reasonably priced and/o
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You know your analog TV tuners are going to stop working with over-the-air broadcasts in less than a year and a half, right? Have you considered that maybe you're being a Luddite?
I don't have any sort of TV service. I don't see the value proposition. I think we are in basic agreement there. Maybe you'd be happier just not h
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Actually, I think you got that the wrong way around - the DirecTV systems use Hughes' proprietary DSS system, whereas the Dish receivers I've seen use DVB, an open standard (specifically DVB-S, but whatever). I don't know what that does for interactivity, but from what I've seen of modern DirecTV reception hardware (my parents have a Samsung DirecTV HD receiver), the "interactivity" is pretty much absent there. Not that I'd care much - the only "inte
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The upshot is that DirecTV has no control over the box, so they can't push out any sort of middleware, like OpenTV (I work for OpenTV) or OCAP. No middleware, no interactivity.
DVB is more "open" than DSS, but DirecTV's overall platform is more open in that they allow 3rd party boxes.
As for interactive services, you might be more interested than you think. If you find yourself sitting in front of a TV on Dish Ne
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No, his comment reveals a correct understanding of the ethics of the issue. No company should hold unnecessary control over its customers. Consumers should always have choices. Everything should always be open and in the customers' best interests.
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I think they want to own the box for a few reasons. First, they want as much control over the CA as possible. Second, there's always concern (justified or no) about having third party hardware on any private network. Additionally, they want to control the software so they can change the experience in a controlled way.
I have problems with most of these reasons. One of the main reasons that someone would buy something like a TiVo is to get the TiVo experience, not the cable company experience. The cable co
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That said, any industry wide standard (in any fast-moving industry) is going to be shot by the time it hits the street. If they put every pie-in-the-sky feature into CableCARD you'd be crying that doubles the cost of the TV.
Also, it isn't cheap for an operator to roll out a new feature. Ever. Retiring STB models is fantastically expensive. Implementing new features in software on existing models isn't cheap either.
I
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That said, any industry wide standard (in any fast-moving industry) is going to be shot by the time it hits the street.
Ethernet, USB, FireWire, 802.11, PCI, and a host of other standards would seem to argue otherwise. I also have a little trouble with the Cable industry being depicted as a "fast-moving industry", but maybe that's just me. Do you know long there was between the FCCs ruling and any kind of CableCARD deployment? Here's the Wikipedia entry to refresh your memory [wikipedia.org] DVB, which is used in Europ
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Open letter to the NCTA (Score:5, Insightful)
Dear Cable Companies,
Features which are implemented in a set-top-box are not features of your network. You do not have some "right" to charge for features implemented in a device that is attached to your network unless that device is: A) Creating traffic on your network, and B) you charge the customer per unit traffic. Your proposal would strip away the most exciting services (the ability to pay once for things your company charges a recurring fee for) and features (the ability to skip commercials, and other crap that you haven't thought of) that distinguish the makers of competing set-top-boxes from you and each other.
Nobody with more than half a brain is fooled into thinking you have anybodies best interests but your own in mind, but the FCC's job is to look after the public's interest, not yours.
Love,
Your reluctant, but trapped, customers
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Whether or not your "trapped" depends on your ability to handle not watching TV. Perhaps you should look at why you "need to watch TV". Several years ago I was told by the local office of the then contracted local monopoly cable company that they would never offer cable internet here because there was not enough potential customers here for them to do so. When they said this to me they were under a contract with the city that specified they would work on getting cable i
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You've missed the point entirely.
You're trapped whether you discontinue (or never sign up for) cable company service or not. Cutting the cord and discontinuing service doesn't magically make you able to manipulate and timeshift television signal in whatever legal methods you might choose... It just means you're not watching TV. The only way it would make you not "trapped"
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The last time this was done is when TVs were mandated to support the higher UHF channels. Back then it was no big loss for the ca
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Aw, really? Modded as a Troll? When the parent said things like "Most of us techs end up asking the customer how." ?
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"I honestly have no idea why the company I work for has us install them"
They are legally required to support CableCard. Well, sort of... They keep finding loopholes (which is what this article is about.)
"most of the time the picture doesn't come in on the TiVo"
This is your employer's fault. Maybe they should have done a better job when designing CableCard...
Does anyone remember when TV was simple? (Score:3, Interesting)
My goodness, the media industry has turned watching TV into something about as fun as dealing with Microsoft software.
There's nothing that can't be turned into a total nightmare by adding technology.
Re:Does anyone remember when TV was simple? (Score:4, Funny)
I remember when MTV used to play music videos.
Boy... I'm old.
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The same thing happened with CNN... then they started Headline News. At least Headline News still shows news instead of shows.
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You should try using Windows MCE--the best of both worlds...
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You need the DVR just to help you sort it all out for you.
Re:Does anyone remember when TV was simple? (Score:4, Interesting)
And yet they insist on doing everything they can to further antagonize me. Random schedules, reality shows, more advertising per hour, advertisements _during_ the programs... I cancelled my satellite subscription years ago and with Netflix and my own personal collection (including The Simpsons, MST3K and plenty of other nerdy shows), I don't miss network TV at all.
Motorola, SA, CSG systems (Score:5, Informative)
The other big problem is that the cable billing systems were never intended to deal with customer purchased equipment that requires authorization, and most of that code was hacked on at the last minute and doesn't work very well. The customer service people have minimal training on the system (they are there to provide customer service, not enter data), so they end up making a lot of mistakes. The billing systems make it much harder than necessary, and the screwy way cablecards interface makes it much more difficult.
Finally, the cablecard spec is still only 1 way. The real spec will be the 2.0/ocap system, but there still seems to be some work to do. This will allow 2 way services to be implemented but there is a lot of back office stuff that needs to be addressed, some of which has never been tried outside of a lab. The 1.0 cablecard slot is not compatible with the 2.0 cards (it is not a firmware upgrade).
It is going to require a lot of training and attitude change from the entire industry. In the long run, if the industry adopts the standard and actually uses the features available to them, it will be a great system. Imagine picking up a set top at Best Buy, taking it home, entering you WiFi key and getting on your home gateway. Your set top will autoprovision with services based on your subnet, and will share data with any other set tops in your home network. All this stuff is possible today, but will require a lot of rethinking by the cable companies. Motorola showed off the DVRs that share data, and Cisco/Scientific Atlanta has the home networking tech.
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Actually, the big part of it is that Motorola and SA know that with a fully open encryption system, cable operators wouldn't have to continue to purchase their equipment, operators could choose to integrate competitors' equipment in the mix more easily. Working for an upstart competitor, one problem that we see is that cable operators just spent a ton of money on Mot/SA equipment, and don't want to lose that "investment".
If they would actu
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Finally, the cablecard spec is still only 1 way. The real spec will be the 2.0/ocap system, but there still seems to be some work to do. This will allow 2 way services to be implemented but there is a lot of back office stuff that needs to be addressed, some of which has never been tried outside of a lab. The 1.0 cablecard slot is not compatible with the 2.0 cards (it is not a firmware upgrade).
Regarding CableCARDs, please know your stuff before posting consumer FUD. CableCARD 1.0 has always been 2-way compatible, provided you have a 2-way TV. With the exception of one model from Samsung which isn't on the general market anymore, NONE of the consumer electronics companies have built this feature into their sets.
"The media has frequently reported that first-generation CableCARD 1.0 modules are one-way devices1. This is simply not true.
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The same CSR who's so overloaded they don't know anything about how their own network works, and can't figure out how to actually handle our problem? A problem that we're sure others have had, and the company could train
"rolandsgirlfriend"??? (Score:2)
"rolandsgirlfriend"??? Come on taggers. This is offensive. You know perfectly well that Lauren Weinstein is a man. He has been making a real contribution in the security field for many years.
Too bad I can't mod a tag as -1, troll.
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Ah -- I see the tag is gone. Excellent.
FCC bending-over for what? (Score:3, Informative)
I got a TiVO HD last week and getting it to work was a NIGHTMARE
First I couldn't find anyone at ComCast that seemed to know how this CableCard junk works. My local office wouldn't just give me one and let me hook it up myself, I had to have a "technician" for that.
I requested a visit and specified it was for TiVO HD, and I needed a MultiStream card.
THREE guys show up. Two of them were n00bs being trained. The supposed experienced hand doing the training, hadn't heard of an M-card, and only had one single-stream card with him.
Next he informs me none of it will work until I upgrade to "Digital Classic" I can't do it with just basic digital service.
Says I'll need to call in again and schedule another truck roll after I've upgraded.
Useless! How many mornings off am I supposed to request from work, so I can hope they will show up and figure this out?
They've made it so frakkin complicated their own people don't know how it works, and they won't let you do it yourself in many places. This is like the old AT&T monopoly. This half-baked idea is supposed to replace analog cable by 2009. Ugh! The CableCo has frakked this up through sheer incompetence or spite, and the FCC is asleep at the switch. This stuff should be kept SIMPLE not layered up with a bunch of unneccessary widgets. Adding MORE widgets will not fix a broken design.
Yes I returned my TiVO HD within the 30 days for full refund. I ABSOLUTELY do not blame TiVO in this, the returns lady was very gracious and didn't try to talk me out of it or anything. TiVO is just trying to play the hand it was dealt.
One Post to Clarify Many (Score:5, Informative)
Note the big driver for freeing up bandwidth is HD content. HD requires 3x to 4x bandwidth to broadcast over a standard def channel. This incurs substantial cost to the cable company in terms of content revenue per bandwidth unit. One might give a nod that broadcast providers are trying to help us out here and make that shiny new HDTV in our living rooms even better. Even satellite is making this move - though they can't do switched due to their restricted 2 way capability, and instead had to launch a few new satellites and work other magic to increase their bandwidth.
An alternate to SDV would be to increase plant bandwidth like the satellite guys and add additional channels. This requires substantial capital investment whereas switched is primarily a software solution and therefore significantly cheaper. Like order of magnitude cheaper. I guess in a way you can thank Wall Street for SDV because the investors really love this stuff and it makes stock prices go up.
Remember the whole point of business is to make money while moving toward the best solution by virtue of competition. Not to give stuff away for free because it makes a company feel warm and fuzzy. You vote with your dollar be it buying stocks, paying taxes to support public infrastructure, or paying for goods and services. If you don't like cable go sign up for something else. Each broadcast technology has it's pros and cons, pick what works for you. If you're not happy with anything then cancel and get outside or take up a hobby. Hell start your own broadcast video company. Just no more whining!!!
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There are many kinds of monopolies. Infrastructure is usually considered a "natural" monopoly, in that it doesn't make sense to have a hundred power lines (for an actual, historical example) running to each home. However, since a market can't function under a monopoly, we have to replace market regulation with government regulation.
So yes, cable is a (local) monopoly, under t
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In most places only one company has the legal right to use the required right-of-ways to operate a
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USB "dongle" (Score:1)
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If its a Samsung, you ask the company to mail you a cablecard with the update on it, stick it in the tv, power up and it automagically updates the firmware.
Kevin