Mac Users Reporting Widespread System Freezes With OS X El Capitan 10.11.4 Update (macrumors.com) 100
An anonymous reader quotes a report from Mac Rumors: A large number of MacBook Pro owners running OS X El Capitan are reporting widespread system freezes since installing the 10.11.4 update to Apple's Mac OS. The problem appears to be concentrated on 13-inch Retina MacBook Pros (Early 2015) running 10.11.4. Users report that their system becomes totally unresponsive at seemingly random times, with no way to regain access to their Mac other than to force a hard reboot. The issue was initially reported by MacRumors forum member Antonnn on March 25, four days after Apple released what is the third update to the Mac OS. In Antonnn's case, the freezes have been occurring "about once a week," first when browsing in Safari, but then also during the use of other Mac apps, including Adobe Photoshop and several third-party browsers. The freeze seems to affect not only the screen and mouse cursor but also the Mac's Force Touch trackpad, which completely loses feedback. Apple Support is apparently aware of the issue but have so far offered no concrete solution. Meanwhile, some users have resorted to downgrading their system to 10.11.3 by restoring from a Time Machine backup or performing a clean install. Hundreds of others have posted to a dedicated thread discussing the issue. Bill Mattheis posted a video on YouTube of the freezing he has experienced on his MacBook Pro.
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Introducing Mac OS X, Xbox 360 Edition! All the hardware failures and locked-down hardware of the Xbox 360, at more than twice the price!
OSX appears to be suffering from either Altzheimers or Kuru.. It appears to have caught it from sucking the brains out of too many Mac users... I.E. it's an obvious memory issue. DOH!
Apple claims that OSX handles memory well, but it so does NOT. I've had memory rel;ated freezes when running several apps and then running Chrome too.. it goes right down to less than 50 mb or so and then either freezes or gives me the system error of "Your system has crashed, that;s ok, All your aps have been affected and you
There I was (Score:2)
I'm so happy to hear this (Score:2)
My computer has been freezing a lot since I installed el capitan. But I figured it was because the hardware was dieing. So I'm so happy to hear it might not be the hardware!!!
another thing it started doing is it can't remember my icloud password more than a day. keeps asking me.
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I don't know, 3 minutes after FP isn't too bad.
It could happen to anyone... (Score:5, Insightful)
But, the advantage Apple has always had is a very small set of hardware configurations, but if you let a bug like this out the door, you aren't taking nearly as much advantage of that as you should. So, actually, I do hold Apple to a higher standard here, because they need to be. You don't get to set exactly what computers run your OS, and how much they will be and then turn around and say, "oh, that obvious bug we let out the door, it happens, what can you do"
Take the ASUS motherboard UEFI boot problem. Microsoft had admit the problem, post a workaround, and didn't even mention the thousands and thousands of other hardware combinations that worked just fine, because nobody cares anyway. But, if I was an OSX users, I would be upset. The damn things should just work and trudge along, update after update for a few years. But they increasing don't do that, and people paid the premiums for the platform anyway and thank Apple for it. Just stop thanking them for a start.
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Apologies in advance for the poor editing on my part before posting.
Lies (Score:5, Funny)
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Never moving to El Capitan (Score:4, Interesting)
I will never move to El Capitan.
It kills too much software – including the $2700 Adobe Creative Suite Master Collection (basically everything Adobe). I have way too much expensive deisgn, scientific, and creative software to waste two days determining which ones will break. And at any rate, Adobe's asshole move to push people to CC (renting software you use to make a living) alone is a deal-breaker.
BTW, I have several pieces of software that I purchased a very long time ago – back in the days of Carbon – that still work just fine. That is, they ran OS X 10.1, and still do on OS X 10.10 with no updates of the programs. Examples are Audion, Mineteur, and many others.
Re: Never moving to El Capitan (Score:2, Interesting)
You're running PowerPC software on OS X 10.10 even though Rosetta doesn't work on 10.7+?
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You're running PowerPC software on OS X 10.10 even though Rosetta doesn't work on 10.7+?
Cocoa. Carbon. I forget the names, as OS 9 has been coffin-dead for a while.
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Huh? I am running that suite on EL Capitan and have no problems. Go back to your bridge troll...
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Huh? I am running that suite on EL Capitan and have no problems. Go back to your bridge troll...
I wasn't having any problems until this week. I bought my laptop first week of last December, and this week was my first crash. It's crashed five times since then. The recent update is a disaster. Also, I've gotten this error a couple of times this week:
"No keyboards have been found. Make sure your keyboard is "discoverable.""
And, this is on a laptop! It's not like you can unplug the keyboard.
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Apple people never take their precious hardware apart. They have to bring it into a "genius" and hope they can help.
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Apple people never take their precious hardware apart. They have to bring it into a "genius" and hope they can help.
What you mean is, "Apple people hardly ever HAVE to take their precious hardware apart."
If you have a laptop, AIO, or cylindrical computer like nearly all Mac (not "Hack") owners,and you have to take it apart more often than once every half-decade, then it is your computer (and/or you) that has a problem.
And, BTW, every Mac owner I know either does their own service on their Macs, or has a knowledgable friend/family member help. I only know of one that went to a Genius Bar, and that was just once.
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So, what you are saying is that you never upgrade RAM or hard disk drives? You never replace the hard disk to get a larger drive or faster SSD over the course of ownership?
Your comment is silly, and you should feel silly typing it.
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So, what you are saying is that you never upgrade RAM or hard disk drives? You never replace the hard disk to get a larger drive or faster SSD over the course of ownership?
Your comment is silly, and you should feel silly typing it.
You need to learn to READ. I said:
If you have a laptop, AIO, or cylindrical computer like nearly all Mac (not "Hack") owners,and you have to take it apart more often than once every half-decade, then it is your computer (and/or you) that has a problem.
Well, if we're talking about a recent laptop, most of them have soldered-in RAM; so nevermind that upgrade.
My 2013 MacBook Pro still has RAM sockets; but that is about the last year you'll find them on nearly any laptop, from any manufacturer. In fac
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Gee, I replaced the hard drive in my Macbook Pro. Time invested in swap: 5 minutes. Had to replace girlfriend's hard drive in her Dell Inspiron. That took 45 minutes and a YouTube video. Yeah, those stupid Mac people....
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And it's usually a standard screw, not some heptalobal abomination.
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I've taken most of my mac laptops apart at least once, usually to replace something with a spindle: a hard drive, a superdrive (super fragile), or a fan. I've taken a few down pretty far to resolder things like a power connector on an iBook.
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Seeing the same problem. Appparently it's a software problem since my local Apple Store said they weren't allowed to accept a laptop for repair with that problem.
Liar.
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Seeing the same problem. Appparently it's a software problem since my local Apple Store said they weren't allowed to accept a laptop for repair with that problem.
Liar.
Whose post were you quoting? I don't see the statement that you quoted anywhere in my Comment, nor any of its responses.
Please do not invent arguments.
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What part of that comment do you think was a lie? This would be exactly the type of thing that an Apple store wouldn't take in for repair, as there is nothing to repair.
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Huh? I am running that suite on EL Capitan and have no problems. Go back to your bridge troll...
I have read it in many forums. I do not have the time to take the risk of wasting a day installing El Capitan, and then potentially cloning my backup to recover.
In web-searches, I've found that people are overwhelmingly having problems with the Adobe Creative Suite in El Capitan, versus those who have no problems. I don't have the spare time.
If you have any tips, I would love to hear them. Which applications in the Suite do you use? Which have you not tried with El Capitan?
And, to reply to another Comme
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Personally, I blame Adobe for deciding to stop selling software and forcing everybody to rent it. I'm still using Photoshop CS6, and gradually transitioning new content creation away from Adobe products in expectation that eventually I'll have to treat it as a legacy application and run it in a virtual machine when a future OS update breaks it.
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Hahaha - BUYING software??! Man that's a good one. Oh wait, you're serious, aren't you?
BUYING in this case means paying for a limited license to use a Copyrighted computer program.
It is the SAME as BUYING a music CD.
It is the SAME as BUYING a book.
In ALL THREE CASES, you own the media container, which comes along with a limited license to use under the "Doctrine of first sale" principle.
Re:Never moving to El Capitan (Score:5, Funny)
"It kills too much software – including the $2700 Adobe Creative Suite Master Collection (basically everything Adobe)."
Count your blessings.
Not just Apple. (Score:2)
Windows, Linux, iOS, etc. I always wait until I am forced. I also don't like how we can uninstall updates Apple software updates like in Windows without restoring from backups. :(
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The premium paid for iPhones goes to designing an OS kernel and Bluetooth stack that doesn't drop out every 5 fucking minutes like Android's does because of a bug that Google considers to be of "small" priority (Android bugtracker #95294 and many others) (I've tested it with 5 different phones across 3 manufacturers, with 3 different Android major releases, with 5 different pair of Bluetooth headsets from 5 different manufacturers with 3 different Bluetooth standards, and it reliably drops out on Android wh
Why are they upgrading?!? (Score:1)
root@artone:~$ uptime
18:29 up 733 days, 18:35, 13 users, load averages: 0.33 0.27 0.20
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Solution is to disable IPv6 in OS X, which is simple enough albeit you need to disable or move out of range of the AP to do so.
What actually happens is, the machine boots fine, you might be able to start an app or two, but then it'll beach-ball, and nothing will work thereafter; it's not actually frozen, but all disk activity stops and you can't even shutdown.
Details here [plus.net].
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It's not just that their apps are garbage, it's that they're managing to get EVEN WORSE as time goes on.
Simple examples are killing Aperture and iPhoto in favor of the incredibly shitting Photos and killing Final Cut Pro in favor of the horrible Final Cut Pro X.
I can't wait for them to kill iTunes and prove that it's possible to write something EVEN WORSE, given the direction they're going in.
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If this were a Windows bug, Microsoft would already have it triaged (which, in their case, may mean turfing the bug to some third party driver developer) and there would be a timeline for getting the fix out as well as some method of rolling back just the driver that's causing the issue.
But it isn't. It's an Apple bug.
Meaning that the bug fix will just randomly appear at some point in the future, if at all. Apple doesn't do triage, they don't do timelines, they don't do communication.
Microsoft and Windows 1
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obviously this can't go on forever.
Indefinitely is good enough.
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If you want a "solid and stable platform", you need to stay at least one major revision down. I only recently upgraded from 10.6.8 to 10.9 on my late-2011 17". (It shipped with 10.7, and I had to do special stuff to downgrade it so I could have Rosetta.) I still have a few things that won't work under 10.9, including MT NewsWatcher (Open Transport was removed in 10.9!), but I needed to upgrade because too much stuff needed the newer OpenGL. (Minecraft 1.6 would take down the graphics subsystem badly enough
Apple (Score:1)
Apple: "It Just Wor-
Not on my 8 year old mbp (Score:2)
Re: See ya (Score:1)
Agreed. The apple hardware I have now will be my last. It was great while it lasted... But without Jobs to scream at them, Apple is turning into HP with prettier boxes.
I'll never upgrade to El Capitan (Score:1)
Because I refuse to create an apple ID to use my fucking computer. I'll be wiping this piece of shit and installing linux on it.
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Macs that crash a lot 20 years ago could very well have due to hardware problems with the RAM. There was this Mac SE that would crash if you turned it on and left it untouched for a few minutes. I brought in my special long-length torx driver (thanks Steve Jobs!), cleaned the SIMM contacts with a pencil eraser, then carefully re-inserted them. Fixed.
The OS had no memory protection and used cooperative multi-tasking, but that just encouraged developers to be more careful, because they don't like rebooting e
Works fine for me (Score:2)
I didn't even know there was an issue until I saw this story. So I take it "Widespread" is only widespread for the people who have the specific hardware that is affected.
El Capitan has other problems (Score:3, Informative)
10.11.1, 10.11.2, and 10.11.3 brought no relief. Then, 10.11.4 improved its operation substantially. SDHC cards would work for several sleep cycles before being gone to the wind. Sometimes, just to be assertive, OS X 10.11.4 reverts to its old ways. It likes to mess with me.
I have never had El Capitan freeze on me BTW.
10.11 El Capitan brought a whole new USB software support and some people have claimed various fixes for the SDHC issue, use a driver for an external reader, muck with the control files for USB, etc. The reliability and security of these fixes is always dubious.
Other problems also came with El Capitan (for me at least). Calendar spins its color wheel cursor at me as type in new events, it takes 5 or more seconds to respond to a single character. I've played with the various iCloud settings and mitigated the problem, but not by much.
El Capitan came with a number of "improvements". The Notebook application was supposed to have numbering and other new features. I tried them and couldn't believe how poorly the features worked. I looked for an alternative and discovered the best application on the planet, Microsoft OneNote. I now use it on my Mac, my iPhone, my Chromebook, my Windows bootcamp partition, and at work on the PCs. Highly recommended. Best app I've ever used.
The myth of "it just works" is a myth. I curse my Macs oddities way more than I curse at the PCs at work, except for cursing at the work itself.
I toyed with restoring Yosemite from my Time Capsule. I finally did a few weeks ago, but to an external Firewire disk. Then I found that using an external disk for booting OS X doesn't work that well. It won't wake from sleep well, for example. But I tried, I just don't want to blow away the internal disk for it. Any besides, it took 6 hours to build that disk from Time Capsule as it restored 650MB of media besides the OS plus all the old versions of my software. You have no (minimal) control over Time Capsule.
There is nothing Apple sells that I want any part of anymore. The new iMacs look just like the one I've been using. Maybe my problems with El Capitan are due to my computers age, but I buy Apple because they've historically given me good value and lasted with full software updates. Like for seven years now.
I may have to switch to Windows one day. Don't tell me about Linux, I use it all day at work too. Not Ready for Prime Time.
So, I guess I'd rather bitch than switch.
macbook air (Score:2)
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Can confirm this... (Score:3)
I do have a 13" MBP, and about every two weeks, it will be unresponsive when I SSH or RDP into it, and a screen lock pops the pinwheel of death...forcing a hard shutdown.
Even more quirky, if FileVault is in use, upon reboot, it will block the keyboard input for a random duration (30-60 seconds), allow keyboard/mouse movement for 100-500 milliseconds, then block it again. To get around this, if I don't do a "fdeutil authrestart" as a way of rebooting, I have to clear the NVRAM, and after doing that, it boots without issue... until it is time to restart again. Initally, with 10.10, I didn't have that issue until the update last August. 10.11 seemed to clear that up until about 2-3 months ago when it came back.
I know Apple can do better than this. They control the vertical and horizontal with their hardware. My 2008 MB (first unibody aluminum model) is still going strong, after a battery, SSD, and RAM update. The 15" MBP I use has zero issues with it. My iToys work flawlessly.
Even though Macs are not Apple's cash cow, it would be nice if Apple could either pay more attention to them, or if that isn't the company's focus, spin Macs off into a separate company that can focus on making the absolute best x86 hardware out there.
iMacs too (Score:2)