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Transportation United States

It's Harder To Get an Uber or Lyft If You're Black, Study Says (time.com) 476

Black riders have to wait "significantly longer" for their Uber cabs and experience "double" the cancellation rates of white passengers, according to a new study published by the National Bureau of Economic Research. The study, which also observed a similar pattern among Lyft drivers, claims it has found "significant evidence of racial discrimination" in ride-hailing services based on a pair of experiments in Seattle and Boston. From a report on Time: Researchers pulled data from more than 1,400 field tests conducted using mostly Uber and Lyft, but also traditional taxi services. The findings in Boston and Seattle showed evidence of discrimination that manifested in either longer waits or a higher likelihood for cancellation. In Seattle, African-American UberX users on average waited 5 minutes and 15 seconds for pick-ups -- roughly 30% longer than white riders, who waited 4 minutes on average. Lyft users did not experience a significant difference during the experiment. When the research assistants switched between using white-sounding and African-American-sounding names, they did not find a significant increase in their wait times. But the overall rates at which drivers canceled the ride after it was assigned to them was more than one in 10 for riders with black-sounding names, roughly double than for riders with white-sounding names.
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It's Harder To Get an Uber or Lyft If You're Black, Study Says

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  • What are these African-American sounding names? Are you saying that you can tell someone's race by their name? But if races are social constructs and not real, what are they really measuring?

    • by bmo ( 77928 ) on Monday October 31, 2016 @05:32PM (#53187255)

      >Are you saying that you can tell someone's race by their name? But if races are social constructs and not real, what are they really measuring?

      Prejudice.

      >can't tell heritage by name

      You really can't tell if someone who has a french, indian, polish, italian heritage by their last name? You need to get out more.

      --
      BMO

      • You really can't tell if someone who has a french, indian, polish, italian heritage by their last name?

        I understand what you're saying, but try that where I live (Honolulu). James Smith might be native Hawaiian and Suzie Nakamoto a haole (Caucasian). Here you can assume very little just from a name. Heck, sometimes appearance doesn't even tell you.

        • My daughter was on a radio program for a while, and used the "personality name" of "Ming" ... everyone assumed she was of oriental descent. Her personality name was not based on being oriental either, it had other origins, similar to "Swimming" being shortened to "Ming".

          People make all sorts of assumptions, and it is all prejudice. It is how the human mind works to fill in missing information. That process, is usually built out of experience (right or wrong, good or bad), and is a evolutionary design to kee

        • by AK Marc ( 707885 )
          You might be wrong sometimes, but you'd be right more often than wrong. You can assume lots from a name. That doesn't mean it's correct, or fair to do so.
    • by HornWumpus ( 783565 ) on Monday October 31, 2016 @05:33PM (#53187265)

      When this study was done for job interviews, the test was always low class black names vs. obvious middle/upper class white names.

      Nobody has tested 'LaTrina' vs. 'Harley', just 'LaTrina' vs 'Richard'. Because they know the answers they are looking for.

      • by TWX ( 665546 )
        I really hope that no one is naming their baby girls after a bathroom.
      • by Anonymous Coward on Monday October 31, 2016 @06:18PM (#53187659)

        > When this study was done for job interviews, the test was always low class black names vs. obvious middle/upper class white names.

        Bullshit. They used names like Jamal [behindthename.com] and Lakisha. [thenamemeaning.com] Those both are names from the african continent, neither are 'ghetto' mispronunciations of everyday products.

        It is crazy what theories assholes will invent to deny that racism exists. The funny thing is that such denials end up as a sort of meta independent proof themselves.

        • Re: (Score:3, Interesting)

          > When this study was done for job interviews, the test was always low class black names vs. obvious middle/upper class white names.

          Bullshit. They used names like Jamal [behindthename.com] and Lakisha. [thenamemeaning.com] Those both are names from the african continent, neither are 'ghetto' mispronunciations of everyday products.

          How the hell did you get modded up? Ever been to the African continent? Those aren't African-continent names, those are ghetto names. Names from the African continent are nowhere close to the names they used. Names like Jamal and Lakisha are clearly not the same as Xolani, Busiswe, Tembelihle, Musi, Lindiwe, etc. Those who don't have ethnic names either have English words seen by locals as auspicious (Hope, Precious, Patience, Blessing, Virtue, etc) or have Anglo names (Richard, Elvis, Mike, George, etc).

          Na

        • > When this study was done for job interviews, the test was always low class black names vs. obvious middle/upper class white names.

          Bullshit. They used names like Jamal [behindthename.com] and Lakisha. [thenamemeaning.com] Those both are names from the african continent, neither are 'ghetto' mispronunciations of everyday products.

          It is crazy what theories assholes will invent to deny that racism exists. The funny thing is that such denials end up as a sort of meta independent proof themselves.

          While I think name-based studies like this have the potential to be the least biased because they remove hard-to-control issues related to appearance and behavior, that's a load of shit. Unless you have some income data (or other socioeconomic data) related to these names that you're holding out on?

          If they can't bother to find "white" names that have socioeconomic stats roughly approximating the "black" names they're using, or at least find a plausible way to correct for the differences, AND establish t

      • Would you pick up someone named Judas Iscariot? Adolf Hitler? Josef Stalin?

        Why would someone name their child a name that makes it harder for them in life?

      • by AmiMoJo ( 196126 )

        In the UK it was usually Asian (Pakistani, Indian) names and common British names. Names like David/Dave cross classes. The results are the same.

      • by AK Marc ( 707885 )
        Yup. "Misty Dawn" and "Bubba Joe" haven't been tested against "LeJuan" and "Shwanika". But low-class Black names have been tested against popular names (not upper class, just popular).
      • by ADRA ( 37398 )

        You're personally value judging the class of a person based on their name, which is itself flawed. The studies I've heard about found: 'upper class' parents are biased to name their kids something unique and distinct. The next tier down social class is more likely to name their kids after kids from the higher social classes 'popular names'. Playing out, you could have an 'upper class' 15 year old and a 'lower class' one year old with the same name.

        Your Harley or LaTrina may have been hot upper class names a

      • by Greyfox ( 87712 )
        Latrina Kennedy vs Richard Abdul-X?
      • that LaTrina has the same right to a job she's qualified for as Richard? You're basically saying racism's OK as long as it's not too bleeding obvious. Speaking of which, of course nobody f'n had to test LaTrina vs Harley. They never got that far because the most ridiculous test cases blew up first. You would think folks would at least _try_ to hide their racism. Not so much.
    • by Aereus ( 1042228 )

      I assume you're saying that tongue-in-cheek. There are a number of fairly common naming conventions used within the African-American community. One off the top of my head: Girls names that end in -—qua/a. Shaneequa, Tanisha, etc. That's of course, not to say only those are used, but they are ones at least that I've only seen used by that specific ethnic group.

    • by Calydor ( 739835 )

      If you see someone named Kayesha, do you assume she's a blonde?

    • by TWX ( 665546 ) on Monday October 31, 2016 @06:41PM (#53187825)
      Interpretation of, or importance placed on a skin color might be a social construct, but it's very much a real phenomenon. To stick your head in the sand and ask assert that race is not real requires wilful naivete.

      As for names it's simply a combination of perceptions weighed against what someone feels are averages. In short, it looks like for white people, somewhat unusual names are more commonly found given to the children of wealthy households. Common names are commonly given to children in wealthy, middle-income, and poor households. There are very few names that indicate that a white person grew up in a poor household, so it's hard to pre-judge a name on a screen if it's something like John or Judy or William. By contrast, it appears that among black people, uncommon or unusual names are more often found among those who were born into poor households than those born into middle-income or wealthy households. Those latter two appear to source names from basically the same set as everyone else. It's probably also accurate to say that lots of children born into poor black households also get common names.

      Now, how this applies to the world we live in. America has a fairly socially-mobile society. Poor people might become rise to middle-income or wealth in the right circumstances and those who started out life in other ranges themselves could end up better or worse off. Unfortunately a lot of people that start out life poor don't get the best upbringing in terms of education or parental example and discipline. When someone has a name that is commonly found among all walks of life then that name does not tell someone else anything about the person, but if someone's name is most likely found among a segment of of the population that has all of the negative perceptions of being poor associated with it and might imply negative things about the parent that gave the name and raised the child, then it's very easy for someone to make conclusions, right or wrong, about the person. Add racial prejudice in on top of that and it's a recipe for problems.

      A lot of Americans of Asian ancestry realized this and basically stopped giving their children names that are obviously of Asian origin. A friend of mine that's Muslim has suggested to his friends that they not give their children names that are very obviously Arab or Persian or Pakistani. That doesn't mean that they have to use "Christian" names, but there are plenty of other names that are more ambiguous.

      The name given to one's child is very important. Any desire for whimsy must be balanced against real consideration for how that name will let the child, and later the adult, be perceived.
    • by ADRA ( 37398 )

      http://freakonomics.com/podcas... [freakonomics.com]
      ^
      Interesting talk on the subject.

    • by AK Marc ( 707885 )
      So you'd assume Shawanika would be a white girl?
  • This is sad, but not really surprising, and is just one more example of why Uber/Lyft are going to be a disaster for the country once they more completely displace the regulated taxi industry.
  • I'd really be interested, are there now names for blacks and names for whites? I thought we're finally over that shit.

    • Re: (Score:2, Interesting)

      by HornWumpus ( 783565 )

      You don't get out much do you?

      • If you mean that I don't get to spend much time in the US, then yes, it's been a while that I was across the pond.

    • by subk ( 551165 )
      Don't shout me down.. This is an objective observation. Laquisha. Sharniqua. Tomikula. Le'Deontay I could go on... The names are easy to fabricate and have no ancestral source. We see them all the time in the South.
      • Ah, so the parents' stupidity to give their kids idiotic names is now racism. By whom, if I may ask?

        • by subk ( 551165 )
          It's one of those things that draws knee-jerk reactions. Tensions are so high in some parts of the USA that merely mentioning facts can draw racism flags. Anywho, back to the names.. Imagine your red haired, Norwegian neighbors (who incidentally migrated generations ago and have been speaking English for generations) decide to name their son Golgarth on the fly for no other reason than because it sounded Viking.
          • Hey now! I would LOVE to name my kid Golgarth! That sounds like an awesome name and it DOES sound Viking.

            "This is my son, Golgarth. His sister's name is LaTanya"

            That could work.

  • by grasshoppa ( 657393 ) on Monday October 31, 2016 @05:37PM (#53187307) Homepage

    It's not that the riders were black, but rather that the names chosen "sounded black". This is significant as it introduces culture as a possible data point which wasn't controlled for.

    Were I a freelance driver, I'm not sure how much I'd want to deal with a "La-DASH-ya" either.

    • It's not that the riders were black, but rather that the names chosen "sounded black". This is significant as it introduces culture as a possible data point which wasn't controlled for.

      The whole experiment was about culture. Race is a cultural artifact. The most compelling example of that is the study that found that being arrested makes you black [npr.org]. Racial identification -- both by self and by others -- is often influenced by both culture and by life experiences, and often changes throughout individuals' lives.

      Having a black-sounding name is a strong indicator of being a member of black culture, and apparently Uber and Lyft drivers don't want to pick up blacks.

    • by AmiMoJo ( 196126 )

      There isn't much difference between discriminating against common black culture and against black skin.

      As someone with a.. non-Christian name in the UK, I'm rather interested to know why you wouldn't want to deal with someone with a particular kids of monica.

    • as long as La-dash-ya is well behaved and gives you no cause for concern you are legally required to accept her business when you run a public business. The same protections extend to you and everyone else and for reasons to innumerable to list.
  • ...people are cunts. Film at 11.

  • by Baldrson ( 78598 ) * on Monday October 31, 2016 @05:46PM (#53187403) Homepage Journal

    Quick! Someone do a TED talk!

  • I'd rather wait for a bus than use either of these services. At least the driver lets me drink my beer in peace.
    • by mlts ( 1038732 )

      You are lucky... here in Texas, the -only- vehicles that allow you to drink booze past the driver's cab are taxis, limos, and hearses.

      No Uber/Lyft here in Austin though... but Fasten and Yellow Cab are decent enough.

  • Uber drivers dont get my real name, they get my handle. There is no reason for them to know my true full name. UBER, my WISP and CC company has the relevant info if a legal issue arises.
  • by Solandri ( 704621 ) on Monday October 31, 2016 @06:02PM (#53187533)
    I delivered pizzas as a part-time job when I was in high school. One particular area had a high black population. All the drivers hated delivering there and would try to skip out on the delivery (go to bathroom, take a break, etc), not because the customers were black, but because they didn't tip well. The same thing happened in another area which was predominantly white, but low income (also bad tippers).

    Technically this still counts as a prejudice (pre-judging the customer as a bad tipper based solely on where they live). But it's one which is statistically correct most of the time rather than some of the time.
    • Uber doesn't allow tips. Mind you, the drivers are all absolutely still private contractors thank you very much.
    • by hey! ( 33014 ) on Monday October 31, 2016 @10:06PM (#53188915) Homepage Journal

      When I was in college I volunteered in a community service group and became one of the managers. I noticed that one of the other managers complained a lot about his volunteers -- they had a bad attitude, they weren't reliable, etc. Which was weird because I'd worked with the same people and found them to be perfectly reliable and enthusiastic. So I began to watch this guy, and the problem became obvious: he was a condescending jerk who pissed his volunteers off, and when they wouldn't work with him anymore he'd badmouth them. Then the other managers would get a negative attitude towards that volunteer and he'd end up quitting.

      Now I don't want to overstate the case here, but there is such a thing as a self-fulfilling prophecy. If drivers try to avoid low-income neighborhoods, then people in that neighborhood will experience, on average, bad service from your pizzeria. Even when a delivery is on time, expecting it to be late poisons the experience. It takes a lot of good customer service to undo even a single instance of bad service, much less a pattern of it.

  • Wait a second. If I am a private driver, in my private vehicle, and I am not providing a service but just ride sharing, then any and all hailers are hitchhikers. Such as they are hitchhikers, it is my personal discretion who I allow into my vehicle and who do I not.

    Now on the other hand, if I was working for a transportation service, hauling people around is my job, and I wouldn't care less who is in the car as long as they are paying.

    I have so far taken in only one hitchhiker in my car, I was stopped
  • "When the research assistants switched between using white-sounding and African-American-sounding names"

    African-America "sounding names" well that's scientific.

    Oh wait no that's racist.
    • by ADRA ( 37398 )

      Its not racist at all. With birth records, you can map a person's name as well as their race, and all kinds of random other data.
      If Eliyah are almost entirely named to black babies, it's a 'black' name statistically.
      If Cody's are almost entirely named to white babies, it's a 'white' name statistically.

      Once you've got a baseline of extreme limits of 'white', 'black', 'hyspanic', 'asian', etc.. names, you can perform blind tests on how people react to different names. There's nothing racist about it. Its pret

    • They will figure it out. Parents in the '70s learned not to name their kids "Dick Butkiss" because of all the teasing the kids would get at school. Parents in this millennium will figure out not to name their kids something that would prevent Uber from picking them up.
    • they start with a hypothesis, test it, and if they get positive results refine. John Oliver just did a very amusing piece on the whole process and how silly it is when lay people jump into a discussion like this one we're having without reading study's statistics and just reading the headline instead.
  • ...had something to do with it.

  • "...they did not find a significant increase in their wait times. But the overall rates at which drivers canceled the ride after it was assigned to them was .. roughly double than for riders with white-sounding names."

    Rather than just conveniently assume "racism" they should first dig a little deeper and, say, check with the drivers themselves for the existence of other correlations.

  • And? I don't think anyone contests that. But the researcher haven't tried to see if the wait times would go up if they used identifying markers for other groups. Vegetarians? Republicans? Or, more narrowly, Trump supporters? Using "black" sounding names is a marker which makes it more likely that a person belongs to a certain group. It doesn't prove that this group experiences more hostility than individuals from other groups which are generally judged by their group membership. A study from a few y

I tell them to turn to the study of mathematics, for it is only there that they might escape the lusts of the flesh. -- Thomas Mann, "The Magic Mountain"

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