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Businesses The Almighty Buck

With Her Blog Post About Toxic Bro-Culture at Uber, Susan Fowler Proved That One Person Can Make a Difference (recode.net) 347

Kara Swisher, writing for Recode: It was Lao Tzu who said that "the journey of a thousand miles begins with a single step." In the case of complete and utter change reeling through Uber right now -- culminating in the resignation of its once untouchable CEO Travis Kalanick -- it turns out that it began with one of the most epic blog posts to be written about what happens when a hot company becomes hostage to its increasingly dysfunctional and toxic behaviors. It was clear from the moment you read the 3,000-word post by former engineer Susan Fowler about her time at the car-hailing company that nothing was going to be the same. Titled simply, "Reflecting on one very, very strange year at Uber," the essay deftly and surgically laid out the map that the media and others would use to prove to its out-to-lunch board and waffling investors that Uber CEO Travis Kalanick had to go. In her account, Fowler was neither mean nor self-righteous, although in reading the story that she laid out about her horrible time there, it would have been completely fair for her to have taken that tone.
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With Her Blog Post About Toxic Bro-Culture at Uber, Susan Fowler Proved That One Person Can Make a Difference

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  • butterfly erection (Score:3, Interesting)

    by Anonymous Coward on Thursday June 22, 2017 @10:03AM (#54667721)

    In retrospect, it is interesting to see that a reflective blog post from an engineer ended up in the casualties of CEO, most of the senior leadership and a few board members. Maybe the cracks were already there but nevertheless it has been surreal seeing this unfold in the space of 5 months. It is almost like watching the butterfly effect in action.

    • by cayenne8 ( 626475 ) on Thursday June 22, 2017 @10:10AM (#54667761) Homepage Journal

      In retrospect, it is interesting to see that a reflective blog post from an engineer ended up in the casualties of CEO, most of the senior leadership and a few board members. Maybe the cracks were already there but nevertheless it has been surreal seeing this unfold in the space of 5 months. It is almost like watching the butterfly effect in action.

      NOw...let's see if anyone will hire her now, after all of this....

      She brought down a 'toxic' CEO, ok....but now, is she a bit 'toxic' too?

      • by Anonymous Coward

        She sounds mature and reasonable in her attitude and communication. I'd hire her.

      • by jellomizer ( 103300 ) on Thursday June 22, 2017 @10:37AM (#54667923)

        People do get forgotten over time.
        While the effect of her actions may have long lasting effect. Her name will probably will not last long. So when looking for a job, chances are the background checks are not checking for activist fame, but criminal and job skills. Most companies even if they don't want to hire someone like her. May do so especially if she doesn't start ranting during the interview.

      • by __aaclcg7560 ( 824291 ) on Thursday June 22, 2017 @10:49AM (#54668009)

        NOw...let's see if anyone will hire her now, after all of this....

        According to her blog post [susanjfowler.com] that she wrote in February, she left Uber in December and started work at Stripe in January. When a push came to a shove at Uber, "I had a new job offer in my hands less than a week later."

        She brought down a 'toxic' CEO, ok....but now, is she a bit 'toxic' too?

        The men who work at Uber should probably be viewed as "toxic" by future employers, as the bad boy mentality drives out good people.

      • Re: (Score:2, Insightful)

        by Anonymous Coward

        In retrospect, it is interesting to see that a reflective blog post from an engineer ended up in the casualties of CEO, most of the senior leadership and a few board members. Maybe the cracks were already there but nevertheless it has been surreal seeing this unfold in the space of 5 months. It is almost like watching the butterfly effect in action.

        NOw...let's see if anyone will hire her now, after all of this....

        She brought down a 'toxic' CEO, ok....but now, is she a bit 'toxic' too?

        Not in a million years. She's positively radioactive. The rest of her career is going to be on SJWelfare, which is why we're hearing talk about the "toxic bro culture," which is a dog whistle to the SJW Feminist types.

      • Re: (Score:2, Insightful)

        by gweihir ( 88907 )

        Actually, she is. Going public with something like that is not acceptable, except if all other venues are exhausted and there is solid proof. That does not seem to be the case here. In actual fact, she has a duty to be loyal to her employer in this regard even after not working there anymore.

        The only ones that are going to hire her now are those that want her as a poster-girl. Anybody else will not touch her with a 10-foot pole. It does not even matter whether her claims are true or not for that.

      • by phantomfive ( 622387 ) on Thursday June 22, 2017 @01:27PM (#54669283) Journal
        If she has the skills and can do the job, then I'd hire her. If she 'whistleblows' on sexist practices, so what? I don't want that kind of stuff at my company. She would make the place better.
      • Why would she be "toxic" for reporting illegal activities that took place?

      • There's a sad truth to human memory. We don't always remember why we recognize a name or a face. The boss may not remember that you screwed up royally, but he remembers you... that often turns into raises and promotions when your name crosses his/her desk alongside the other hundred names.

      • by mjwx ( 966435 )

        NOw...let's see if anyone will hire her now, after all of this....

        She brought down a 'toxic' CEO, ok....but now, is she a bit 'toxic' too?

        Depends, if a company with integrity is looking for an honest worker or a company then she'll have no trouble. If its a shoddy company with a corrupt culture, she should look elsewhere.

    • by 110010001000 ( 697113 ) on Thursday June 22, 2017 @10:38AM (#54667931) Homepage Journal
      He wasn't fired due to the blog post. The VCs wanted him out for a long time. There is a long history of "articles" about it on the web. It is possible the VCs wanted to get rid of him because of the culture though.
      • by LynnwoodRooster ( 966895 ) on Thursday June 22, 2017 @10:46AM (#54667973) Journal
        Nah, I think they wanted to get rid of him because he didn't want to test an IPO, the VCs bought in at a stupid-high valuation, and Uber is burning their cash at a rate of $63 per second, 60 seconds a minute, 60 minutes an hour, 24 hours a day, 365 days a year...
      • No, but it's hard to argue the point that the blog post got a lot of people, who wouldn't otherwise be interested in the matter, looking at the corporate culture at Uber.

        If it hadn't been for her blog post, would the CEO still be there? Maybe, maybe not. With as toxic as the culture was there (and probably still is to an extent... that shit doesn't change quickly), it probably wouldn't have been long before he was given the heave-ho. He might have lasted through the end of the year.

        • I don't think the current CEO was going to make the IPO. The VCs have hinted at that for over a year.
          • I'm not saying that the CEO being a toxic dude-bro was the sole reason that he got ousted. I'm not even saying it was the main reason. But the VCs almost certainly considered it along with all the other reasons that they already had.

            Yes, the fact that he wasn't pushing for an IPO was probably a big reason. But when a company has that bad of a public image problem, it doesn't help attracting investors for an IPO.

            • I'm not saying that the CEO being a toxic dude-bro was the sole reason that he got ousted. I'm not even saying it was the main reason. But the VCs almost certainly considered it along with all the other reasons that they already had.

              Yes, the fact that he wasn't pushing for an IPO was probably a big reason. But when a company has that bad of a public image problem, it doesn't help attracting investors for an IPO.

              It's always fun to equate the downfall of a large fish to the actions of a little fish, especially when you are one (I'm one too). The problem is that the big fish don't even notice the little fishes and couldn't care less about their ranting and ravings unless there is something to be gained.

              In my opinion, the VCs wanted him out to go forward with an IPO. He was dead set against it The fact that the Uber culture was exposed had no bearing on him leaving. They would have gotten rid of him anyway. In my

    • by gweihir ( 88907 )

      Unfortunately, there is no way to be sure from the outside whether this was the right thing to happen or not. Public opinion is rarely in sync with actual facts.

  • by Kergan ( 780543 ) on Thursday June 22, 2017 @10:07AM (#54667743)

    "If you think you're too small to make a difference, try sleeping with a mosquito."

    • Don't mosquitoes freeze to death in Tibet at night?
      • No, they hide at places that are warm, they also have special anti freezing in the body/blood.
        And finally: human inhabitated areas hardly freeze in summer at night.
        In Lhasa it is 23:00 right now and about 16 C / 60 F.

  • by FrankHaynes ( 467244 ) on Thursday June 22, 2017 @10:08AM (#54667753)

    Film at 11.

    It's doubtful that Travis was the only problem child at Uber. He probably hired like-minded pals who remain in power there, so this won't be the last we hear of problems at Uber.

    But this isn't "bro culture" or "toxic masculinity", he's just an everyday, run-of-the-mill, common asshole. Plenty more where he came from.

    • by GameboyRMH ( 1153867 ) <`gameboyrmh' `at' `gmail.com'> on Thursday June 22, 2017 @10:54AM (#54668051) Journal

      But this isn't "bro culture" or "toxic masculinity", he's just an everyday, run-of-the-mill, common asshole.

      "Bro-culture" and "toxic masculinity" are just side-effects of being a common asshole while having a penis.

      • Re: (Score:3, Insightful)

        by Anonymous Coward

        Toxic femininity is just side-effect of being a common asshole while having a vagina.

        • toxic shit comes in different colors but it all smells bad.

        • by Khyber ( 864651 )

          Toxic *blank* is just a side-effect of being a common asshole while having *specific trait.*

          Makes for a great mad-lib. Might even work out for a two-card question for Cards Against Humanity!

  • by Anonymous Coward on Thursday June 22, 2017 @10:21AM (#54667837)

    It was an easy target. Let's see her try that with a real company with real money, not some damn unicorn that barely exists at all. This story is one about the triumph of political correctness, not civil rights.

    • by hackertourist ( 2202674 ) on Thursday June 22, 2017 @10:48AM (#54667995)

      This wasn't about political correctness, it was about common decency, and Uber's lack thereof.

      • by mjwx ( 966435 )

        This wasn't about political correctness, it was about common decency, and Uber's lack thereof.

        You see, this is about political correctness.

        Back in my day, being politically correct was simply called not being a jerk.

        The problem is people have confused the fact that it isn't illegal to be a complete arsehole with the imaginary right to be a complete arsehole. We've enshrined those who are pointlessly offensive, but demonised those who rightfully call them a cunt and tell them to jog off.

        I have a vast collection of racist and sexist jokes, they're good fun because they're just jokes. However

    • It was an easy target. Let's see her try that with a real company with real money, not some damn unicorn that barely exists at all.

      Uber's profitability is not yet real and may never be. Their impact, however, is seismic.

    • by zbobet2012 ( 1025836 ) on Thursday June 22, 2017 @11:26AM (#54668311)

      Being sexually propositioned on your first day by an immediate superior and then punished when you turned them down is not and never will be okay. And that has nothing to do with political correctness. These facts have been more or less confirmed by Uber themselves. If she "tried" this at a "real" company, her boss would have been fired on the spot.

      I had the pleasure of meeting Susan at a conference before this all started and it saddens me that someone obviously so bright had to deal with that kind of bullshit.

    • Violating labor laws, which the type of retaliation she is talking about is clearly an example of, is not "Political Correctness." "Real companies with real money" know this. Did you ever bother to read what she wrote, or are you just making up a version of it in your mind?
  • Comment removed (Score:3, Insightful)

    by account_deleted ( 4530225 ) on Thursday June 22, 2017 @10:34AM (#54667905)
    Comment removed based on user account deletion
    • I've been trying to make a difference for 4 years and all I've found is I'm drowned out by children. People talk about the plight of the poor and start attacking the rich instead of proposing solutions--as if they don't care about the poor at all, but rather about attacking someone they hate.

      It's surprisingly-hard to sell a 0.9% marginal reduction of payroll taxes, a 2.5% marginal reduction of corporate income taxes, and a fat boost in individual and household discretionary spending. People find all kin

      • Re: (Score:2, Interesting)

        by Anonymous Coward

        Exactly how is reducing corporate taxes going to help the poor champ?

        Record profits have shown that companies wont increase wages or hire more people. So how is increasing those profits going to help anyone.

        Protip: IT WONT. They hire the people they need at the minimum they can get away with paying, and that WILL NOT CHANGE. Claiming otherwise, especially after the fail of trickle down, is confirmation bias.

        Income taxes and corporate taxes should be raised to offset the fact that the taxpayers are hav

      • People talk about the plight of the poor and start attacking the rich instead of proposing solutions--as if they don't care about the poor at all,

        Yeah they don't care about poor people. Ask them when was the last time they complained about homeless people? Someone should fix those problems, but it's not going to be me!

  • by sciengin ( 4278027 ) on Thursday June 22, 2017 @10:49AM (#54668007)

    Because if it turns out that what she said was not truthful, that would only be another example of SJW-witchhunts of which we have had way too many in the past decade.

    No, I am not a friend of Uber at all. While they may shake up (positively) the encrusted taxi market in some countries, in others they have shown that they are unable to play by the rules while still making money. Like in Germany.

    • by Green Mountain Bot ( 4981769 ) on Thursday June 22, 2017 @11:21AM (#54668283)
      Well, the board of the company certainly thinks she was being truthful, as did the independent investigation that they commissioned.
    • Re: (Score:2, Interesting)

      by AmiMoJo ( 196126 )

      Why would she lie about it? Even if she wins, many people will be reluctant to hire her now. The legal challenge is a huge financial risk, especially if she doesn't have really concrete evidence.

      Unless you actually believe in those mythical raving SJWs, and from her writings she doesn't seem to be that way at all, failing to use common feminist terminology that is normally associated with those mythical beings, it doesn't make sense to do this on anything other than solid principal. That's why all the other

      • While I am all for equal rights for men and women it boggles me that there are those in denial that believe that there aren't (a minority) of men out there that behave this way. Trying to protect this kind of thing is counterproductive for the decent majority.
  • Toxic to who? (Score:4, Insightful)

    by 0100010001010011 ( 652467 ) on Thursday June 22, 2017 @11:09AM (#54668171)

    My wife works in the medical industry and more or less ignores what happens in technology. However this entire time with news stories on NPR and the nightly news she was firmly against 'bro-culture' and sexism in technology.

    When the Uber Miami Memo leaked I showed it to her as 'evidence' for the toxic, misogynistic, bro-culture that was everywhere. She read it through twice and then came back with, "Ok, so where's the sexism that people are complaining about?". Every single thing in there she thought was completely reasonable. ("Don't have sex with someone that is above you or in the same group.", "Don't do drugs".)

    There is a narrative that a lot of people are pushing and a lot of other people are onboard with defending without sitting down and listening to what some individuals consider offensive and toxic.

    • She read it through twice and then came back with, "Ok, so where's the sexism that people are complaining about?"

      It's in the fact that memo contained new policy, put in place to address a history of problems caused by a company culture that didn't have those basic and obvious norms. Even the CEO apparently hadn't previously felt it important to avoid sleeping with his subordinates. The fact they felt it necessary to tell employees to get permission from someone before having sex with them is particularly chilling.

  • Michael Knight would be proud!

    Well, okay, "person", not "man", but yeah, same thing. "Person" sounds very awkward in that context somehow. English needs to learn from these other languages that have gender-neutral pronouns that we can use to keep from offending the overly-sensitive. Otherwise it seems so forced when we have to force nouns into pronoun duties.

  • I think this is way too premature. She was complaining about the bro-culture. It still is a bro-culture. Firing a CEO is a nice consequence, but it is no where near a solution.

    If I had to guess, I'd say that in one year, everything will revert back to the same.

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