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Youtube Businesses Technology

To Answer Critics, YouTube Tries a New Metric: Responsibility (bloomberg.com) 75

YouTube is changing the way it measures success on the world's biggest video site following a series of scandals. There's just one problem: The company is still deciding how this new approach works, Bloomberg reports. From the report: The Google division introduced two new internal metrics in the past two years for gauging how well videos are performing, according to people familiar with the company's plans. One tracks the total time people spend on YouTube, including comments they post and read (not just the clips they watch). The other is a measurement called "quality watch time," a squishier statistic with a noble goal: To spot content that achieves something more constructive than just keeping users glued to their phones.

The changes are supposed to reward videos that are more palatable to advertisers and the broader public, and help YouTube ward off criticism that its service is addictive and socially corrosive. Creating the right metric for success could help marginalize videos that are inappropriate, or popular among small but active communities with extreme views. It could also help YouTube make up for previous failures in curbing the spread of toxic content. YouTube, like other parts of Alphabet's Google, uses these corporate metrics as goal posts for most business and technical decisions -- how it pays staff and creates critical software like its recommendation system. But the company has yet to settle on how the "quality watch time" metric works, or communicate how the new measure will impact millions of "creators" who upload videos to the site.

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To Answer Critics, YouTube Tries a New Metric: Responsibility

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  • by UnknownSoldier ( 67820 ) on Thursday April 11, 2019 @02:13PM (#58422960)

    I'll believe it when it when they give **users** better tools to flag clickbait when content creators pull shenanigans like hiding the number of up/down votes or just outright disabling comments.

    *Cough* Verge PC Building "Guide" created by an idiot then blames the community for being "toxic" when they are called out on their ignorance.

    • I would say though "content creators disabling comments" isn't necessarally the creators stupidity. Youtube's recent response to the Pedo's scandal, was more or less to hold uploaders responsible for comments on their videos. Which means unless you actively keep up with all comments on all of your videos, disabling comments may be the smarter thing to do.
      • by rtb61 ( 674572 )

        How about simply being able to block the click baiters so you never see their content again, done and finished. Let users decide who is good and who is bad and allow promoted content to aligned with the generally alignment of ranges of users. Who they rate up or down and who they block or subscribe to. Google of course hates this idea, as it wants to control the users, by controlling the content they can see, just a pack of manipulative slime.

        They want content as ads, broken up by ads with ads as the backgr

        • This:

          How about simply being able to block the click baiters so you never see their content again

          Is not compatible with this:

          The changes are supposed to reward videos that are more palatable to advertisers

          They're outright saying that they want more ad-friendly videos, not user-friendly videos.

          The advertisers are the customer here, the users are the product. Seeing as how there is almost no shortage of product, but a shortage of paying customers, why wouldn't they harm the product to appease the paying customers?

          There is literally nothing that Youtube can do that will slow down or reduce the quantity or quality of the product they are selling.

    • by AmiMoJo ( 196126 )

      Disabling comments and up/down votes is suicide for clickbait. It massively down-ranks the video by decreasing the engagement score.

      That Verge video only remained visible because so many people were linking to it.

  • by DallasTruaxxx ( 4880195 ) on Thursday April 11, 2019 @02:15PM (#58422976)
    "The changes are supposed to reward videos that are more palatable to advertisers and the broader public..." Because the bandwagon fallacy is how everything should be decided?!? Popular lies are way more palatable than uncomfortable truths. This will not be an improvement.
    • by Anonymous Coward

      YouTube wants harmless fluff videos because that's what advertisers want, the days when YouTube was a video platform for "anybody" are long gone.

    • Re: (Score:1, Troll)

      This is likely code for something like: "If the wrong people 'like' it, or watch it, you will not be getting kudos.
  • It could also help YouTube make up for previous failures in curbing the spread of toxic content

    I don't see how, because any way you slice it these kinds of videos would be rated as high on the list of "quality viewing" - people would be watching the whole thing, and commenting on them also. I mean, they do today...

    The stuff that would fare worse under this new regime would be the video equivalent of listicles, or those videos with really terrible voice synthesizers droning on about whatever... where you ju

  • "Toxic Content" (Score:4, Insightful)

    by Anonymous Coward on Thursday April 11, 2019 @02:23PM (#58423030)

    It could also help YouTube make up for previous failures in curbing the spread of toxic content.

    Toxic content is newspeak for facts or opinions that we do not like.

    • Re: (Score:3, Insightful)

      by sinij ( 911942 )

      It could also help YouTube make up for previous failures in curbing the spread of toxic content.

      Toxic content is newspeak for facts or opinions that we do not like.

      It is much worse than that, toxic content are facts that a tiny fringe minority of activists would rather not discuss. It also any opinion or statement by people that are declared "the enemy" by these people.

    • Some people have the opinion I should be murdered. That's pretty toxic.

      You don't get a free pass from being an asshole just because you have opinions.

      • by Anonymous Coward

        Cool story, got anything to contribute to the conversation or did you just want to make an appearance to talk about a laughable extreme that is irrelevant?

      • Re: "Toxic Content" (Score:3, Informative)

        by poity ( 465672 )

        If merely getting rid of videos that call for murder could satisfy those activists, they would have quieted down already and we wouldn't be in this situation. Let's be real, this is political censorship made at the request of those who are willing to stretch the definition of "harm" so wide that no criticism could escape, and are willing to interpret the rules so capriciously and self-servingly that no amount of adherence to the text of those rules could offer protection against punishment.

        • He knows that, he is just trying to deflect the conversation to "censorship is good because reasons". Anybody who reads slashdot enough knows how his comments go.

    • by Anonymous Coward

      Toxic content is newspeak for facts or opinions that we do not like.

      uhm get out of your bubble...

    • by AmiMoJo ( 196126 )

      What is the politically correct name for stuff like videos encouraging children to kill themselves, or terrorist propaganda videos? If we can't call them toxic what are we supposed to say now?

      • Are you, Amimojo, willing to state here for the record that you will draw the line at videos telling kids to kill themselves and terrorist propaganda? Here and no further, here and no dilution to the meaning of "harm"?

        If you do not make such a post in reply to me, I kindly ask everyone who reads this post to look up the "Motte and Bailey defense", and to view all further posts by Amimojo through the lens of that knowledge.

        • by AmiMoJo ( 196126 )

          It would be silly to set a limit in stone for all time. Society evolves, individual views evolve.

          I'll say that encouraging children to kill themselves is always wrong. Terrorist propaganda needs further expansion. People being murdered on camera should, IMHO, be banned as it's a dignity and privacy issue, in consideration of their families and friends, and because it's often used to glorify terrorism. But even then there might be exceptions, such as a documentary film that obtained consent. And there is a g

      • Videos encouraging children to kill themselves? How about advertisements encouraging the consumption of soft drinks, candy, cigarettes, and alcohol?

        Terrorist propaganda videos? That's evolving into simply bucking the current regime. It's just a better soundbite when you rename the opposition faction a terrorist organisation. It's naming your enemies something vile that triggers subconscious revulsion. Cockroachian rebels.

    • by epine ( 68316 )

      Toxic content is newspeak for facts or opinions that we do not like.

      That's one definition. Here's another one: Toxic content is content that elevates cynicism to a grand principle of life.

      I've never been particularly concerned about toxic content on YouTube, so long as they move it to the back of the magazine rack, where the more extreme content has always been slightly sequestered from innocent eyes. (In real life, back in the seventies when this was still a thing, the biggest dissuasion from checking out

  • by Anonymous Coward on Thursday April 11, 2019 @02:27PM (#58423064)

    I'm just wondering who gets to define what is and is not "toxic content."

    Recently it seems that "toxic content" is simply anything that criticizes, calls attention to the failures of, or otherwise sheds light on the truth about the failures of leftist extremism.

  • by Anonymous Coward

    So, YouTube is going to no-platform ideas snowflakes find triggering.

    How "progressive" of them.

    Descartes is spinning in his grave.

  • This sounds like a good variable for china to add to its 'social credit score', which it routinely uses to abuse minorities and suppress freedoms. Sounds a little bit like it might be useful for the same thing as well. Are there any alternatives to youtube?

  • In china there's the crazy social credit system. IE there's things that help and hurt your social credit score, which is kinda bad, but the real crazy part of it, when you hang around people with bad social credit, your score also drops, even if you don't do anything negative in the system, you are considered toxic by association.
  • Palatable to the politics of SJW?
    The UK gov?
    France?
    Germany?
    Spain?
    The Communist party in China?
  • Too bad I didn't see the story until it was about to die. I'd have like to throw in my two-cents worth. However as it stands, the discussion is already falling off the front page, and there is no mention of "filter", the key to making it useful.

  • The phrase "reward videos that are more palatable to advertisers" tells me exactly what this is about. It's about keeping down any videos which express sensitive opinions - because advertisers want nothing to do with politics, any specifics of religion, or absolutely anything relating to sex. Such video is more trouble than it's worth.

Keep up the good work! But please don't ask me to help.

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