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Books

How Review-Bombing Can Tank a Book Before It's Published (nytimes.com) 46

The website Goodreads has become an essential avenue for building readership, but the same features that help generate excitement can also backfire. The New York Times: Cecilia Rabess figured her debut novel, "Everything's Fine," would spark criticism: The story centers on a young Black woman working at Goldman Sachs who falls in love with a conservative white co-worker with bigoted views. But she didn't expect a backlash to strike six months before the book was published. In January, after a Goodreads user who had received an advanced copy posted a plot summary that went viral on Twitter, the review site was flooded with negative comments and one-star reviews, with many calling the book anti-Black and racist. Some of the comments were left by users who said they had never read the book, but objected to its premise.

"It may look like a bunch of one-star reviews on Goodreads, but these are broader campaigns of harassment," Rabess said. "People were very keen not just to attack the work, but to attack me as well." In an era when reaching readers online has become a near-existential problem for publishers, Goodreads has become an essential avenue for building an audience. As a cross between a social media platform and a review site like Yelp, the site has been a boon for publishers hoping to generate excitement for books. But the same features that get users talking about books and authors can also backfire. Reviews can be weaponized, in some cases derailing a book's publication long before its release. "It can be incredibly hurtful, and it's frustrating that people are allowed to review books this way if they haven't read them," said Roxane Gay, an author and editor who also posts reviews on Goodreads. "Worse, they're allowed to review books that haven't even been written. I have books on there being reviewed that I'm not finished with yet."

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How Review-Bombing Can Tank a Book Before It's Published

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  • by Utopia ( 149375 ) on Thursday June 29, 2023 @04:42PM (#63644618)

    Update Users set ban=1 where bookid=123 and review_score=1 and review_date '2023-Jan-31'

    • It is driving me way too crazy how much you need a sub query in this statement, or Goodreads has a really terrible schema. Presumably users and reviews aren't in the same table, and more than one review can be associated with each user.

      It would be something more like:


      UPDATE users SET ban = 1 WHERE uid IN (SELECT uid FROM reviews WHERE bookid=123 and review_score=1 and review_date '2023-Jan-31')

      Anyways, I know it's a joke, thank you for accepting what years working with SQL did to my brain. Move along.

      • It's a shame then, after years of working in SQL, that you hurt the query processor optimisation like that. Having a sub query, instead of a join, the query propcessor is forced to evaluate your subquery and spool that (probably) to a temp table, then join to the outer query table, increasing I/O overall. If it was an inner join, then the query processor optimisation could leverage index joins and get things done faster. Also, just a joke, but even funny SQL responses propegate poor practices. See what
        • This is technically correct. (The best kind of correct.) There's most definitely an index on the id column in both tables.

          This is mostly making me very happy there are more years between me dealing with SQL than there actually were of me dealing with SQL . . .

      • by AmiMoJo ( 196126 )

        In all seriousness, what kind of a crap website is Good Reads if they even accept reviews before the publisher tells them that the review embargo (for pre-release copies) has ended?

    • Well in my experience and history of dealing with such reviews i can tell you this,dealing with review bombing can be challenging, but there are a few steps you to take to address it Report the reviews: Most platforms have mechanisms in place to report abusive or fraudulent reviews.Just like this site deals with such reviews! https://essays.edubirdie.com/h... [edubirdie.com] It has a lot of history essays about all this type of issues and not only! Look for the option to report a review and provide detailed information ab
  • Simple - bucket reviews into 2 categories: "people who didn't read the book" and "people who may have read the book" based on whether the review was before the publication date. Hide "didn't read" by default.
    More complex - add a checkbox as part of the review; checking it means "I read the book, I promise". And then have 3 categories: "didn't read", "may have read", and "from people who have lied about reading books before reviewing in the past"

    • Re: (Score:2, Insightful)

      by guruevi ( 827432 )

      That's the thing though, "the critics" generally have access to these books long before the official release date. So generally the pre-release reviews are by people in the industry and these days, that's a ton of people for every tiny outlet on the web that the publisher may want to advertise through.

      Reviews are relatively accurate though, if you've written a shit book with a shit premise, people are going to rate it as shit. Most people will agree the last few Star Wars movies were absolute garbage, yet t

      • by suutar ( 1860506 )

        *shrug* If the reviews work for you, so be it. I frequently find them inaccurate, at least in terms of predicting whether I will like it. For example, I enjoyed all the Star Wars movies.

    • I like Steam's approach that shows overall reviews, and trends in the reviews. It can make review bombing stand out a bit more when overall reviews seem positive or non-existent, while there is a massive and sudden trend of negative reviews.

    • Re:simple fix (Score:4, Insightful)

      by arglebargle_xiv ( 2212710 ) on Friday June 30, 2023 @03:26AM (#63645686)

      Another comment on this, this sort of thing has been around for decades and quite probably centuries, with a proud tradition of self-appointed censors calling for the banning of something they've never read, heard, or seen.

      I remember morality watchdogs in the 1980s telling everyone who would listen that the "unspeakably violent" A-Team should be banned. "How many people are killed in each episode?" "No idea, I don't watch it". "How much blood or injury is shown?". "No idea, I don't watch it". "How much actual (not cartoon) violence is there?". "Don't know, I don't watch it". "So you're calling for something you've never even seen, and which has zero of any of the things I've just mentioned, to be banned because it's too violent?". "Yes".

  • Most of the Chinese sellers have tons of purchased reviews (how else does a product that's been purchased 5 times have 1000+ 5 star ratings...). When a competing product enters the store, they pay the same review farm that writes their fake "good" reviews to write fake bad reviews on the competitors products.

    I feel like major platforms should just turn reviews off. They are 100% meaningless in todays world.

  • by fahrbot-bot ( 874524 ) on Thursday June 29, 2023 @04:57PM (#63644680)

    Some of the comments were left by users who said they had never read the book, but objected to its premise.

    Some people do this with indictments.

    • Some people do this with indictments.

      You won the internet today! hahaha

    • by lkcl ( 517947 )

      Some of the comments were left by users who said they had never read the book, but objected to its premise.

      clearly these people have never seen the 1988 film "Working Girl"

  • Play your cards right and you may generate a stir so that people buy the book to see what the fuss is all about. Or cater to the crowd reacting to all the 'correctness' going on.

    • What kind of time do we live in that people are buying a book as some sort of political statement rather than to read it?

      • by shoor ( 33382 )

        It isn't necessarily a political statement. It can be genuine curiosity. The notion that there's no such thing as 'bad' publicity is that people hear about something through any kind of publicity, and they've got to know about something before they can decide to buy it. Also, someone sick and tired of everything having to fit a particular form, be it political correctness or some other requirement, may just be looking for something different.

        There have been people buying books they never read for a long

  • Since Amazon recommendations are mostly crap now after getting increasingly worse, I tried Goodreads as an alternative. I found it to be essentially worse than the Amazon recommendations I currently get. Yes, with Amazon, I have to remove a lot of "urban harem litrpg" crap, but it is pretty easy to do so, just look for the scantily clad women with big tits on the title. Those basically never work out for me. But the rest is still relatively reasonable.

  • by rossz ( 67331 ) <ogreNO@SPAMgeekbiker.net> on Thursday June 29, 2023 @08:23PM (#63645204) Journal

    People aren't complaining about the quality of the writing or whether the story is good or not. They can't since they haven't read the damn book. They are objecting to the very existence of an idea. It's these ignorant reactions that give the entire woke movement a bad name. If you think the premise of the book could never happen, you have been living in a bubble.

  • I do recall something of this order happening in 1989 or so.

    A fellow by the name of Rushdie cranked out a volume by the title of "The Satanic Verses."
    Another chappie by the moniker of Khomeini was not at all thrilled with book and placed a death sentence on the head of the aforementioned author.

    Seems he didn't read the book either.

    I hope Ms. Rabess avoids the same fate.

  • Start your community-based forum with the clear and explicit understanding that people are a fucking travesty. Not only can they fuck your ecosystem, they inevitably will. You must even plan to revel in it, or invest significantly in monitoring and prevention.

    People will absolutely work to destroy your platform for the momentary pleasure they derive from being jackasses. They do not care one whit for the preservation of the basic goodness of your offering, any more than robocall scammers care for the basic

"The vast majority of successful major crimes against property are perpetrated by individuals abusing positions of trust." -- Lawrence Dalzell

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