Follow Slashdot blog updates by subscribing to our blog RSS feed

 



Forgot your password?
typodupeerror
×
United States Businesses

US Employee Engagement Sinks To 10-Year Low (gallup.com) 189

Employee engagement in the U.S. fell to its lowest level in a decade in 2024, Gallup reported Tuesday, with only 31% of employees engaged. This matches the figure last seen in 2014. The percentage of actively disengaged employees, at 17%, also reflects 2014 levels. Gallup: The percentage of engaged employees has declined by two percentage points since 2023, highlighting a growing trend of employee detachment from organizations, particularly among workers younger than 35.

These are among the findings of Gallup's most recent annual update of U.S. employee engagement. Though engagement increased slightly midyear, it declined through the rest of 2024, finishing the year at its decade low. In Gallup's trend dating back to 2000, employee engagement peaked in 2020, at 36%, following a decade of steady growth, but it has generally trended downward since then.

Each point change in engagement represents approximately 1.6 million full- or part-time employees in the U.S. The declines since 2020 equate to about 8 million fewer engaged employees, including 3.2 million fewer compared to 2023. Among the 12 engagement elements that Gallup measures, those that saw the most significant declines in 2024 (by three points or more in "strongly agree" ratings) include:
Clarity of expectations. Just 46% of employees clearly know what is expected of them at work, down 10 points from a high of 56% in March 2020.
Feeling someone at work cares about them as a person. Currently, 39% of employees feel strongly that someone cares about them, a drop from 47% in March 2020.
Someone encouraging their development. Only 30% strongly agree that someone at work encourages their development, down from 36% in March 2020.

People of all ages come to work seeking role clarity, strong relationships and opportunities for development, but managers, combined, are progressively failing to meet these basic needs. However, managers themselves are faring no better than those they manage, with only 31% engaged.

US Employee Engagement Sinks To 10-Year Low

Comments Filter:
  • Engagement? (Score:5, Funny)

    by rossdee ( 243626 ) on Tuesday January 14, 2025 @04:38AM (#65087181)

    People don't even get married these days, so who cares about getting engaged.

  • RTO (Score:5, Insightful)

    by Njovich ( 553857 ) on Tuesday January 14, 2025 @04:45AM (#65087185)

    Motivation is a huge factor in work speed and quality.

    Sooo, it seems that with the more and more time spent at the office in the past two years we are seeing lower and lower motivation.

    Apparently telling people you don't trust them and putting people in overcrowded cages and letting them commute in misery two hours per day doesn't create motivation to work harder. Who could have predicted it?

    CEO's could perhaps try things that treat employees like human beings instead of cattle that needs to be caged?

    But who am I kidding, I'm sure the next attempt will be something like china's 996 culture or firing everyone over 35.

    • by skam240 ( 789197 )

      So the stat is at a 10 year low but you're tying it to an issue that's far more recent than that?

      • Re:RTO (Score:5, Interesting)

        by Njovich ( 553857 ) on Tuesday January 14, 2025 @07:28AM (#65087361)

        Taking something away affects motivation way more than never having had it in the first place. People that never have had the opportunity of flexible working location (like 99% before 2020) obviously don't know what they have been missing out on. I think that that's a context you should keep in mind when looking at such a graph.

        But, yeah it's actually a reference to what the 'Restricted To Office' people are doing all the time. They tend to take some numbers that are obviously affected by interest rates and use them as 'proof' that WFH is bad. So just applying that logic.

      • Re:RTO (Score:5, Interesting)

        by Brandano ( 1192819 ) on Tuesday January 14, 2025 @07:30AM (#65087365)

        There is a different way to look at this statistic.
        Something is driving down employee engagement, it seems rather low right now. Let's see how far back we have to go to find the same low level of employee engagement... guess what, even going 10 years back it was not as bad as today.
        So, yes, even the current "return to office" mandates could be the cause.

        • Re:RTO (Score:4, Interesting)

          by Ol Olsoc ( 1175323 ) on Tuesday January 14, 2025 @10:35AM (#65087737)

          There is a different way to look at this statistic. Something is driving down employee engagement, it seems rather low right now. Let's see how far back we have to go to find the same low level of employee engagement... guess what, even going 10 years back it was not as bad as today. So, yes, even the current "return to office" mandates could be the cause.

          We all take out our favorite axes to grind. And apparently many in here believe that they represent the majority of employees, who can work from home. This is a subset of working people, not the majority.

          Reading the actual article, one can note that this lack of engagement is following the trend of GenZ people entering the workforce. And there are well documented articles about GenZ's expectations, attitudes, and interaction with other humans ftf, and many employers finding them to be difficult and often unemployable. Here's what employers are starting to deal with https://www.msn.com/en-us/mone... [msn.com] a quarter of GenZ's are bringing their parents to job interviews!

          I would not ever hire a person who brings mommy and or daddy to a job interview. There is a 100 percent chance that mommy and daddy will be involved in every performance review, and conflict and HR action. And when it's mommy and daddy on both sides of any conflict their children are in, you have a real mess.

          We're looking for employees who can work and think independently, not people who are physical adults, but mentally middle schoolers.

          • by tlhIngan ( 30335 )

            Reading the actual article, one can note that this lack of engagement is following the trend of GenZ people entering the workforce. And there are well documented articles about GenZ's expectations, attitudes, and interaction with other humans ftf, and many employers finding them to be difficult and often unemployable.

            Here we go again, blaming the next generation coming into the workforce. Guess what? We did the exact same thing last time - the same articles all held millennials entering the workforce were

          • Re:RTO (Score:4, Interesting)

            by ctilsie242 ( 4841247 ) on Tuesday January 14, 2025 @12:51PM (#65088119)

            I don't really like blaming generations. I've seen lazy people of all ages, and I've seen hard working people old and young. I don't like trying to further the causes that want to divide and conquer by pitting generations against each other.

            My previous job, I've interviewed Gen Z college grads, and had interns which were inexperienced (we all were, at one time or another), but were sharp and willing to learn and own up to their mistakes. I don't go by age. Yes, there are some crazies out there, but I'm not going to tar a good chunk of the population because of a few outliers and horror stories.

            We have a ton of well-funded psy-ops groups trying to tear at every fiber and divide everyone in the US. Male versus female. Red versus blue. One generation versus another. I refuse to give into that.

        • I am self employed and I don't know how to answer the question. For me, 2024 was the most draining and exhausting year of my life. And everything was fine - normalish. I have no idea why it was so difficult by comparison. I am also less engaged in my own work and I was working from home before and after 2020.

          • Some of it may be economic conditions. There's never a day when there isn't something startling. Example: yesterday I bought a used paperback on amazon for 21 cents. The shipping was $5.99. Four months ago the shipping was 3.99. It's not amazon, it the post office raising rates, again. I still bought the book but I'll think twice next time. I'm not saying that buying a used paperback is terribly motivating but everything takes its toll -- seeing a minor item in the supermarket that used to be $1.49 n
    • Everything that happened during COVID showed another way to do things that mostly worked just fine. And it was also a dramatically less draining way of doing things because of how American cities are set up with long commute times and underfunded public transit.

      It kind of reminds me of the Grinch:

      And the Grinch, with his Grinch-feet ice cold in the snow,
      stood puzzling and puzzling, how could it be so? It came without ribbons. It came without tags. It came without packages, boxes or bags. And he puzzled and

    • Retired now, but when I was working, my motivation came from (in order of precedence):

      1. The money
      2. The work
      3. The team
      4. The benefits

      Note that "The Company" appears nowhere above. The benefits, above a certain base level (insurance, vacation time, flexible working hours) are nice, might even contribute to why I stay instead of jump ship for a higher salary, but are mostly of little concern. How the company treats me has a lot to do with "engagement". If I feel like I'm valued and my work is appreciated,

    • It's hard to be engaged when you spend two years working from home, doing the same things you did while working in the office, hitting the same milestones and same deadlines, then suddenly we have to go back to the office, and they try to gaslight us about "in person collaboration" and other nonsense. We all know the real reasons:

      - Keep Corporate Real Estate from crashing
      - Keep those tax abatements flowing from shitty southern theocratic states flowing

      It becomes real clear that our value to the corporation

  • by devslash0 ( 4203435 ) on Tuesday January 14, 2025 @04:47AM (#65087189)

    Sherlock Holmes one said:
    "My mind," he said, "rebels at stagnation. Give me problems, give me work, give me the most abstruse cryptogram or the most intricate analysis, and I am in my own proper atmosphere. I can dispense then with artificial stimulants. But I abhor the dull routine of existence. I crave for mental exaltation. "

    Why would you engage any kind of engagement in a menial job? Manufacturing, services, restaurants... Just the tip of the iceberg. If you want engagement, give people something interesting, worthwhile to do, something worth engaging with that actually excites your employees.

    • Re: (Score:3, Interesting)

      by mjwx ( 966435 )

      Sherlock Holmes one said:
      "My mind," he said, "rebels at stagnation. Give me problems, give me work, give me the most abstruse cryptogram or the most intricate analysis, and I am in my own proper atmosphere. I can dispense then with artificial stimulants. But I abhor the dull routine of existence. I crave for mental exaltation. "

      Why would you engage any kind of engagement in a menial job? Manufacturing, services, restaurants... Just the tip of the iceberg. If you want engagement, give people something interesting, worthwhile to do, something worth engaging with that actually excites your employees.

      Careful, Sherlock (and Watson) ejaculated a lot in those books.

      Jokes aside, it's less about having something to do than feeling that your work has meaning and value... this is most easily expressed in remuneration although a positive and supporting manager is also a boon.

    • by mkoenecke ( 249261 ) on Tuesday January 14, 2025 @09:55AM (#65087635) Homepage
      Actually, (speaking as one who has been practicing law for 40 years) I have rather fond memories of working at a pizza restaurant when I was in my teens, mainly because of the interaction with customers. I also did some construction work during summers, and liked the fact that I could go home and not have any work problems hanging over my head. There is a certain satisfaction in getting something tangible accomplished. Even menial jobs can be engaging, provided that the managers/officers appreciate the employees and provide a decent work environment.
      • I've done physical labor and while your hands are busy your mind is free. With knowledge work you are completely trapped.
    • by Ol Olsoc ( 1175323 ) on Tuesday January 14, 2025 @10:55AM (#65087771)

      Sherlock Holmes one said: "My mind," he said, "rebels at stagnation. Give me problems, give me work, give me the most abstruse cryptogram or the most intricate analysis, and I am in my own proper atmosphere. I can dispense then with artificial stimulants. But I abhor the dull routine of existence. I crave for mental exaltation. "

      Why would you engage any kind of engagement in a menial job?

      Ever go to a restaurant with a really good waitress or waiter? They make the job interesting. They interact, they'll even chat the customers up. The work is what you make of it.

      But to specifically answer your question, to be successful, a dose of self motivation is pretty darn important. No job is full time stimulation with meaningful self affirming tasks, and the famous "making a difference"

      IOW, my mantra though my entire career has been "I will bring value added to my work, whatever that work may be. The work does not define me, the products of my work, and my attitude and interactions with others are what defines me." I am highly self motivated. Try it some time - it feels much better than the victim mentality where others seemingly control how people think of themselves.

  • Don't worry, Trump has the solution for this. He's going to apply tariffs so every man, woman, and child needs to work 150% of their lives away just to keep their house and get medical care. Musk looks forward to your kids assembling his Tesla's after their two hours of morning schooling.
    • by mjwx ( 966435 )

      Don't worry, Trump has the solution for this. He's going to apply tariffs so every man, woman, and child needs to work 150% of their lives away just to keep their house and get medical care. Musk looks forward to your kids assembling his Tesla's after their two hours of morning schooling.

      Erm... getting a bit ahead of yourself, along with the tariffs Americans won't be able to afford, Trump plans to bring in cheap immigrants to do the jobs for wages Americans won't accept.

      But he'll sort out health care any day now.

      • Hey, we'll go back to the glorious past where we are bound to the land and part of the year we have to work on our feudal liege's lands.

    • by JustNiz ( 692889 )

      If you would just stop with the sensationalist crap and look at actual facts/data, you'd see that Trump wants to lower taxes on working people, such as (but not only):
      Exempting tips from income taxes.
      Exempting Social Security benefits from income taxes.
      Exempting overtime pay from income taxes.
      Creating an itemized deduction for auto loan interest.
      Making the individual TCJA expirations permanent (set to expire in 2025) thereby effectively doubling the Standard deduction and Personal exemption.
      Allow parents w

      • Re: (Score:2, Interesting)

        What you are talking about is a drop in the bucket compared to what 25% tariffs will cost you.

        Exempting tips from income taxes.

        Except most servers will be put out of work by his expansion of the H-1B program. So, maybe a decent deal if you keep your job but tips are not steady so no way to build a life. Certainly no way to support a family.

        Exempting Social Security benefits from income taxes.

        Except how many social security benefits will there be after Musk cuts the budget by $2 trillion as he has stated. Social security is the biggest place for him to cut.

        Exempting overtime pay from income taxes.

        Yes, as I said they will be happy

      • Re:Tariffs (Score:5, Insightful)

        by fropenn ( 1116699 ) on Tuesday January 14, 2025 @09:05AM (#65087525)
        It's a bunch of nonsense.

        Exempting tips from income taxes.

        Most people who make a living off tips are already in a very low tax bracket; the likely tax savings is quite small.

        Exempting Social Security benefits from income taxes.

        Similarly, this does not benefit low-income social security recipients at all (who already pay no tax on their benefits), and is a tax cut primarily for wealthy individuals (https://www.kiplinger.com/taxes/whats-wrong-with-trumps-pledge-to-repeal-taxes-on-social-security-benefits).

        Exempting overtime pay from income taxes.

        Project 2025 opposes this and, in fact, wants to reduce eligibility for overtime.

        Creating an itemized deduction for auto loan interest.

        Only benefits those who have enough itemized deductions to get over the standard deduction - essentially only benefits the rich.

        Making the individual TCJA expirations permanent (set to expire in 2025) thereby effectively doubling the Standard deduction and Personal exemption. Allow parents with up to four children to deduct child care expenses from their income taxes. Adding tax credits for other dependents

        These laws were popular on both sides of the aisle.

        Trump's tax cut proposals heavily favor cutting taxes for the wealthy while doing very little to help working-class or poor.

        • Re: Tariffs (Score:2, Interesting)

          Trump's tax cut proposals heavily favor cutting taxes for the wealthy while doing very little to help working-class or poor.

          You hit the nail on the head there; in fact I was sorry I didn't say this. The right wing LOVES tax cuts because they can look like they are helping the little guy while really helping the wealthy and it looks like an even cut across the board.

        • by Ksevio ( 865461 )

          Don't forget that the tip exemption would be broad enough that allow gratuities to say your lawyer or supreme court justice to be tax exempt as well

      • Re:Tariffs (Score:5, Insightful)

        by caseih ( 160668 ) on Tuesday January 14, 2025 @10:28AM (#65087719)

        Sensationalist? Trump has proposed the biggest, across-the-board tax hike in decades. 25% tariffs on just about everything. You realize a tariff is a tax, right? One that you will pay. Even if the intention of the tax is to punish foreign companies by making domestic goods more attractive, it is still you who pays that tax, even if you buy a domestic good that's not covered by the tariff. Ultimately the tariffs might be a good thing. But make no mistake. You will pay them and they are taxes, straight up. Huge taxes.

        • I could understand the logic if thousands of factories could be built by Americans in a couple years and the US would then be independent. But that is impossible to do at American wages and impossible to do quickly. Maybe in 20 years it could happen but that would require Americans to be paying the 25% tariffs all that time until domestic factories are built. And even then, now people are working for American wages in those factories so the things they produce may very well exceed production in China + 2
          • The 25% will go toward funding the federal government's budget deficit which will grow due to cutting taxes for the rich.

            I think you are underestimating how many factories will be built here, though. Many things are already assembled in the US with Chinese parts and some parts could start being domestically manufactured very quickly. So this wouldn't be a 25% price increase even if the full tariff went into effect immediately and it would increase employment.

    • by jsepeta ( 412566 )

      Lol I'll never be able to afford a house, even under Biden.

  • All they care about you getting the job done, nothing personal about it.
    • Surely "knowing what is expected of you at work" is quite important to getting the job done? I mean, if you don't know what's expected of you then you can get "a" job done, but it might not be the job management wanted you to do.

  • I quit my job in the tech sector 5 years ago. I liked the technical side of the job, but management had a, what I call, a laserpointer attitude. The entire project they would point the laser to somewhere completely different and you had to run as hell to be there with a solution ASAP. (Overtime was of course unpaid) Worked there 9 years. After a while I figured it out. Whenever there was a big issue, I ignored the "laser dot" and did due diligence, and often found and fixed the issue easy. I left when they
    • by JustNiz ( 692889 )

      >> We were used for profit.

      Did you really not know that's how all for-profit businesses have to operate? I.e. Employees adding more value than they cost to employ == profit == continued existence.

    • I quit my job in the tech sector 5 years ago. I liked the technical side of the job, but management had a, what I call, a laserpointer attitude. The entire project they would point the laser to somewhere completely different and you had to run as hell to be there with a solution ASAP. (Overtime was of course unpaid) Worked there 9 years. After a while I figured it out.

      Do you consider this a universal attribute of all companies?

  • I know Marx has no relevance to our successful Western democracies but his theories on alienation might resonate with some, especially as we outsource more and more of our day jobs to AI: "The theoretical basis of alienation is that a worker invariably loses the ability to determine life and destiny when deprived of the right to think (conceive) of themselves as the director of their own actions; to determine the character of these actions; to define relationships with other people; and to own those items o
  • by JustNiz ( 692889 )

    As a hiring manager, I've found time and again that US gen Z applicants/employees come with a laundry list of massively unrealistic entitlement and expectations/demands that applicants from other generations or countries simply don't have.

    The worst seem to genuinely believe that companies exist only to support their required lifestyle, and that they should continue to be supported even when their average productivity approaches zero.

    • by Baron_Yam ( 643147 ) on Tuesday January 14, 2025 @10:02AM (#65087649)

      Companies taught their parents that employees are not valued as human beings, and are treated as disposable cogs. That companies believe they should find joy in making owners and shareholders wealthy while expecting nothing in return but their pay.

      Is it any wonder that their kids don't give a shit about companies beyond getting paid? Why should they care about the company and working hard for it, when the company doesn't care about them? Your predecessors sowed the seeds of this cultural change.

    • As a hiring manager, I've found time and again that US gen Z applicants/employees come with a laundry list of massively unrealistic entitlement and expectations/demands that applicants from other generations or countries simply don't have.

      The worst seem to genuinely believe that companies exist only to support their required lifestyle, and that they should continue to be supported even when their average productivity approaches zero.

      Did you ever get the helicopters coming to job interviews? I just love this quote from a (woman - cannot tell from the name on how these GenZ'ers will reshape the workplace by 2025.

      "Gen Z—or ‘Zoomers’—approach work with a mindset vastly different from their predecessors. For them, the workplace is not a static institution but a dynamic ecosystem aligned with personal values. They seek flexibility, prioritize inclusivity, demand mental health support, and expect ethical leadership

    • ...I've found time and again that US gen Z applicants/employees...genuinely believe that companies exist only to support their required lifestyle....

      So Gen Z learns faster than everyone who has come before them. It took this Gen Xer 25 years at my current company to learn what has become instinct for Gen Z.

      I've always been a top performer at my company (my boss and his boss call me a miracle worker, like Scotty). Long before Covid, I had been trying to convince the top brass to implement work from home, which they vehemently rejected. It took a Covid death in the company before work from home was greenlit. As a result, the company saw sustained product

  • "It's OK to love your job. Just don't expect it to love you back." If experience has shown you that layoffs don't necessarily correlate to an employee's ability or effort, why would you feel "engaged" to the degree your employer would like?
    • "It's OK to love your job. Just don't expect it to love you back." If experience has shown you that layoffs don't necessarily correlate to an employee's ability or effort, why would you feel "engaged" to the degree your employer would like?

      While a cool story, how long do you think a business will last if they pay no attention to employee ability on layoffs? Over my career, I've survived quite a few downturns because I bring value added.

      On occasion when we had to lay off a good worker, we've hired them back later when possible. The rest were people who had bad attitudes, and more likely had grossly overestimated their abilities.

    • by jsepeta ( 412566 )

      Not engaging one's self for a job that doesn't care about the employee sounds like a proper response to stimuli.

      My best boss ever explained, "Never let your job get in the way of your career." He then followed up with bi-annual meetings where he asked us about our career goals and sought ways to find opportunities within the organization to support our career development. Invest in your employees, and you'll get better work effort from them (engagement). It doesn't cost a lot of money to be a good manager;

  • Well marriage rates are probably down anyway

  • A good thing to consider the next time some cringe manager or CEO refers to employees as a family.

    FYI, Zuckerberg is going to lay off 5% of his low performing family members this year.

    • Well, hey, my company's CEO refers to people as "heads." Not sure which one is worse! At least a CEO who calls his people "heads" is being honest about how he feels about his peolpe.

      • Lol. "Heads" are what we called drug aficionados back in my high school days.

        Maybe your CEO knows something you don't about your workforce.

  • Megamillionaire and billionaire CEOs, who, along with their execs, get huge bonuses, but that's not for "mere employees". Meanwhile, the employees are being forced to live further and further from work, because they can't afford to live closer

    And it's clear that the US election was swung by huge money.

  • GenX here.
    I'm tired of all these reports whining about employees when it's usually the Baby Boomer managers who suck at their jobs.

    Lead, follow, or get out of the freaking way.

Mausoleum: The final and funniest folly of the rich. -- Ambrose Bierce

Working...