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Denmark Postal Service To Stop Delivering Letters (bbc.com) 86

Denmark's state-run postal service, PostNord, is to end all letter deliveries at the end of 2025, citing a 90% decline in letter volumes since the start of the century. From a report: The decision brings to an end 400 years of the company's letter service. Denmark's 1,500 post boxes will start to disappear from the start of June. Transport Minister Thomas Danielsen sought to reassure Danes, saying letters would still be sent and received as "there is a free market for both letters and parcels." Postal services across Europe are grappling with the decline in letter volumes. Germany's Deutsche Post said on Thursday it was axing 8,000 jobs, in what it called a "socially responsible manner."

Deutsche Post has 187,000 employees and staff representatives said they feared more cuts were to come. Denmark had a universal postal service for 400 years until the end of 2023, but as digital mail services have taken hold, the use of letters has fallen dramatically. PostNord says it will switch its focus to parcel deliveries and that any postage stamps bought this year or in 2024 can be refunded for a limited period in 2026.

Denmark Postal Service To Stop Delivering Letters

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  • by Pseudonymous Powers ( 4097097 ) on Thursday March 06, 2025 @01:24PM (#65215307)
    I don't really understand how a 90% decline in letter volume equates to a 100% decline in letter delivery. I mean, I understand that people are bad with their money, and don't want to do stuff. But 10% of a very large organization is still a large organization. And post offices provide a network of last resort to everyone in the country. I think this is a mistake.
    • Unless you were born 100 years ago, there is this thing called e-mail. Most paper moving around is junk mail. Denmark essentially gave up on the mandate to ensure letters are delivered to to all corners of its country. The US will do it next, and Trump wont be an asshole for it. The US will have bigger challenges as Fedex and UPS dont deliver to all corners of the US (A much larger country). Good example: All corners of Montana.
      • by sinij ( 911942 ) on Thursday March 06, 2025 @01:31PM (#65215343)
        Only most bills and so on won't be emailed, they will require you to sign up with some bullshit account or download an invasive app or sign up for automatic payments only to empty your bank account in a billing "mistake".
        • Bills are paid via ACH bank transfers or CC chage. You log into an account and set up auto pay. Even the IRS doesnt need a check mailed. Again, use the internet.
          • by sinij ( 911942 ) on Thursday March 06, 2025 @01:43PM (#65215405)
            Authorizing auto pay is unacceptable risk to me, as there is no cap on what they can charge. Whoever has such authorization can empty your bank account and your bank will not help you get these funds back. In practice, this means that a billing mistake can result in serious damage to your credit score.

            While paying bills with a bank transfer is safe, you still need to know the amount to pay for services that are not fixed cost. Where I live, utilities offer mailed bill or auto-pay, they do not offer email bill delivery. It is just not something they do.
            • by GrahamJ ( 241784 )
              I imagine they would start supporting it if mail disappeared
            • Authorizing auto pay is unacceptable risk to me, as there is no cap on what they can charge.

              I agree. However, at least in the US, you can do online bill-pay while not authorizing automatic payments. I get a notice from my bank when a new bill comes in; then I go to their site, review the bill, and then manually enter a payment.

              I also manually set up the payment info for repeat billers who still send out snail-mail bills (such as my county with its bi-yearly property taxes, or my old doctor's office). You could do the same for one-off bills as well, although in that case you'd have to decide whethe

            • In Switzerland there's a system called eBill where you can authorize bill providers, manually greenlight individual bills or set arbitrary caps under which bills are automatically authorized. It works very well. The first time I paid my electricity bill, my banking app offered to add that provider to my eBill account (without that I had to scan a physical QR code that came in the mail to pay the bill).

            • Authorizing auto pay is unacceptable risk to me, as there is no cap on what they can charge. Whoever has such authorization can empty your bank account and your bank will not help you get these funds back. In practice, this means that a billing mistake can result in serious damage to your credit score.

              There have been literally two stories from Citigroup in the last *couple of weeks.* Hell no, I don't allow auto pay for *anything.*

            • In Norway, automatic bank payments ("avtalegiro") have limits you have authorized for that specific vendor. They also show up in due payments in your bank account before they happen.
            • by Teun ( 17872 )
              I've said it before, the US legal system is not made to protect consumers like you and me.
              So contact your rep and have him fix the law.
              Because in Europe auto-pay is a totally common way and no-one is suffering.
            • Authorizing auto pay is unacceptable risk to me, as there is no cap on what they can charge.

              It sounds like you live in the USA. If I did I too would consider it an unacceptable risk. On the other hand I live in a country with consumer protection laws and rights that very much make me wish someone would try and drain my bank account. The resulting payout I would get for the inconvenience would be like winning a lottery without even buying a ticket.

          • Bills are paid via ACH bank transfers or CC charge. You log into an account and set up auto pay.

            Or initiate the ACH payments manually from your bank account online. I do this for most of my bills with only a very few auto-paid via a CC and none auto-debited from my bank account.

        • by AmiMoJo ( 196126 )

          In Europe there are pretty severe consequences for draining your bank account, and the automatic payment systems have various safety features that prevent those kinds of mistakes anyway. It's extremely rare, and if it does happen they have to make it right - not just pay you back, but pay all the associated costs arising from not having the money available. In the past even bank system failures have resulted in substantial costs due to things like house purchases failing to go through and people being tempo

        • they will require you to sign up with some bullshit account

          Just download your least favorite browser to use exclusively for these types of accounts.

      • The USPS is self funded so turning it off is just being an asshole. There's no public index of email addresses, whereas a registered mail address is a pretty surefire way to get in touch with someone by comparison.
        • So if its "self funded" than going private should be OK right? Right, it will die off within a few years of privitization buddy. It wont survive based on fees vs cost to delivery services. Its a burden on the tax payer.
          • So if its "self funded" than going private should be OK right? Right, it will die off within a few years of privitization buddy. It wont survive based on fees vs cost to delivery services. Its a burden on the tax payer.

            By definition, if it's self-funded it's not a "burden" on the tax payer.

            • You sound smart but not really, it lost $9.5bn in FY 2024 in GAAP terms: https://about.usps.com/newsroo... [usps.com] That's not fake news, it came from USPS.
              • I'm not a proponent of USPS in particular, but I will say they are held to a much higher standard than other areas of government and private firms, in particular to their employee pension funds. Can argue back and forth about pensions being to rich, etc but that's the big gap in GAAP. (Ha!)

                Certainly the only issue with USPS. A few reports have shown that the labor productivity has fallen, basically as a consequence of the same number-ish of staff delivering far less revenue generating mail/deliveries.

          • So if its "self funded" than going private should be OK right? Right, it will die off within a few years of privitization buddy. It wont survive based on fees vs cost to delivery services. Its a burden on the tax payer.

            It's not a burden on the taxpayer, because it's self funded. It already survives based on fees vs delivery cost, even while feeding a mandated vast surplus in their retirement fund.

            The USPS *is* a burden on all the people who don't live out in the boondocks, because with nationwide flat rates, their postage subsidizes deliveries of MAGA hats to the sticks.

            What privatization would actually do is cause the postal service to reallocate costs in a quest for "profitability". Basically, boondock service would be

          • So if its "self funded" than going private should be OK right? Right, it will die off within a few years of privatization buddy. It wont survive based on fees vs cost to delivery services. Its a burden on the tax payer.

            Privatization would probably make things worse as it would add a profit motive. The USPS isn't suppose to be profitable, it's suppose to be universal and reliable. A lot of their financial insufficiency stems from the (stupid) Congressional requirement, passed in 2006, to pre-fund their pension 75 years into the future. This was finally rescinded in 2022, but I'm not sure they've recovered yet.

            The USPS Fairness Act [apwu.org]
            Congress passes $50 bln U.S. Postal Service relief bill [reuters.com]

            One reason for the large losses is 2006 legislation mandating USPS pre-fund more than $120 billion in retiree healthcare and pension liabilities.

            The new bill eliminates requirements USPS pre-fund retiree health benefits for current and retired employees for 75 years, a requirement no business or other federal entity faces. USPS projects it would sharply reduce its pre-funding liability and save it roughly $27 billion over 10 years.

            It requires future retirees to enroll in Medicare. About 25% of postal retirees do not enroll in Medicare even though they are eligible, which results in USPS paying higher premiums than other employers. USPS estimates the change could save it about $22.6 billion over 10 years.

          • There is a huge legal problem with turning the USPS private. It is actually mandated by the constitution.
            I know Trump likes to wipe his bum with the document, but I prefer following the established method of chage - constitutional amendment.
            What can be done is things like shifting more towards package delivery, maybe not having 6 day delivery in all places, etc...
            Even the EV thing. Cost saving in the long run even though more expensive initially. The post office going with a military contractor and a cus

            • There is a huge legal problem with turning the USPS private. It is actually mandated by the constitution.

              No it isn't. Article I, Section 8, Clause 7: "To establish Post Offices and post Roads;" (https://constitutioncenter.org/the-constitution/articles/article-i#article-section-8)

              The US Constitution grants the right to establish a postal service (office and roads,) but doesn't say they have to.

              I personally do like having a Federal Postal System. But I don't feel like we should have it both ways. It should either be free for everyone to use for personal purposes such as letters, non-commercial packages, etc.

      • Also not quite sure if Postal Service is called out in Denmark's founding document the way it is in the US [wikipedia.org]

        It's not just the last mile services USPS provides but even in todays age a lot of legal procedure is built around paper mail because of that fact that it is a guaranteed service (if you want to show someone got something in court the baseline standard is still USPS Certified/Return Receipt), changing that status upends a lot of things.

        And this is a case of where the USA geographic size does really make

        • Montana is not about its size, its about its density. Its one of the least dense population in the states. Fedex and UPS doesnt cover low density areas, which is why it will be a challenge if USPS goes away.
          • Yup and thusly why most people who want it to disappear or privatize either are ignorant of the history, why the Founders put it in the Constitution (it's not like they listed a ton of similar things with mandates) and what greater function it serves.

            People who put it to simply "it loses money" is a real missing the forest for the trees and again, not aware of the history of it going semi-private [wikipedia.org] when it historically was a Cabinet Office or the pension mandate which is a primarily reason for all those bad g

      • Unless you were born 100 years ago, there is this thing called e-mail.

        Which is great for sending information but less so for sending parcels. As you note you could stop letter service but if you have to maintain a parcel service because commercial companies do not serve everywhere then are you really saving that much?

        • by AmiMoJo ( 196126 )

          It's a significant saving because you no longer need post boxes and associated collections, a giant letter sorting apparatus, and the volume of deliveries is reduced, leaving only the more profitable ones.

          In the UK they also photograph every letter for "security" reasons, so there is a massive amount of data that can be discarded as well.

          • It's a significant saving because you no longer need post boxes and associated collections, a giant letter sorting apparatus, and the volume of deliveries is reduced

            Canada has merged postboxes and letterboxes into one communal unit for a neighbourhood so the same person who delivers your letters and packages also pick up the letters. You still need the sorting apparatus to sort parcels and modern sorting machines don't have to be that huge. In the UK at least the ratio of letters to parcels for the Royal Mail in 2022 was 8 billion letters to 1.5 billion parcels so with ~20 houses per communcal unit (if you adopted the Canadian style delivery) on average you'd still b

            • by AmiMoJo ( 196126 )

              Maybe it's different in Denmark, but in the UK you usually have to take your parcel somewhere for collection. Last year Royal Mail started doing a collection service from your door as well.

              Parcel sorting is a lot easier in the UK because they use labels with barcodes. Letters are often hand written addresses. All they need is a few barcode scanners around the conveyor belt for parcels.

          • by Teun ( 17872 )
            I spend a lot of time out of my country (The Netherlands) and the Dutch mail service (PostNL) has an app that tells me something is about to be delivered.
            This includes a photo/scan of the envelope and for me it works nicely, for example, when it is a letter from the taxman I ask a neighbour to scan it and mail it to me.
            I understand not everyone has such good neighbours but my main gripe is that the Dutch tax office still sends snailmail!
            • by AmiMoJo ( 196126 )

              That's really good, I wish we had that.

              • If you're in the USA we do. It's call Informed Delivery and it emails you a picture of the mail that's going to be delivered that day. It includes tracking info on incoming packages a few days out and lets you e-sign for some of them.

        • What about forcing these commercial companies not to discriminate users based on the place they live?
      • by gweihir ( 88907 )

        You may have not heard, but email is not reliable. And not everybody even has it.

        • in 2025, if you dont know how to use email, you are pretty much irrelevant. Sorry, truth. All the people who dont use an email will be dead in a decade. Kids start using emails reguarly in school beginning 4th grade.
    • by shanen ( 462549 )

      Interesting FP, so I'll contribute to your Subject even though it seem unproductive to me. Like cancelling snail mail completely?

      My "solution approach" would be an alias system so that people could use email addresses for snail mail. If you want to send something, you could just write the email address on it. I think it should be opt-in, so the recipients would have to decide whether or not to register the snail mail address for a particular email address. Also, the default should be only first-class or hig

      • You dont have to get rid of a snail mail address, you are taxed by your physical snail mail address for property/income insurance. Denmark is simply stating they not delivering mail as a public service.
    • Post offices? I have not seen one in Denmark in almost a decade.
  • I can understand that there are no personal letters any more, but what about commercial mail?
    How do businesses in DN send out bills? How do their clients pay bills? Not everybody is on the internet, especially old people.

    I can understand that the Danish government will be needing to spend a lot more money on its military, with the end of the NATO alliance.

  • by Misagon ( 1135 ) on Thursday March 06, 2025 @02:15PM (#65215537)

    I think that the real thing that is happening here is that the Danish part of PostNord has been mismanaged for years and this move from them is just a way to cut losses.

    Unfortunately for me in Sweden, PostNord had merged with what was formerly the Swedish Postal Service, and the Swedish post is also suffering because of it.
    They have not announced an end to mail delivery over here, but mail does not get delivered as often as before, and mail often gets lost. I've got overdue bills and lost doctor's appointments because of them, as have a lot of people.
    This is a downward spiral, as their increasingly bad reputation only leads to them being used less and less.

    • Well you could go the Canada Post route. They went on strike about a month before last Christmas and, unlike the previous strike they had about a decade or so ago which was big news in Canada, this time almost nobody noticed. They came back for a period that was only noticeable because a few Christmas cards showed up in early Feburary but I think they are looking at striking again.

      I suspect if they are not careful and they carry this on much longer everyone is going to notice that they really don't need
    • The Swedish state owns 60% of PostNord while the Danish owns 40%.
      At the same time, a company called Dao has said that they are interested in taking over the delivery of mail in Denmark, so it might continue. But for a higher price I assume, since this is about PostNord's deficit.
  • by sabbede ( 2678435 ) on Thursday March 06, 2025 @02:57PM (#65215675)
    If you want mail service, it's guaranteed under the US Constitution.

    Just sayin'.

    • If you want mail service, it's guaranteed under the US Constitution.

      So is Birthright Citizenship, for that matter (14th amendment) - and the same clown who wants to end that is the one who wants to take over Greenland.

      • As this lawyer says in the LA Times, Trump's position may be legally sound!

        https://www.latimes.com/opinio... [latimes.com]

        Yes, I was surprised too.

        • Hammer is a white nationalist asshole, and most of that op-ed is whining that all the cases before were wrongly decided, without saying why.

          The only legal argument he makes is about the language in the Civil Rights Act of 1866, which is only tangentially related to the 14th Amendment.

          The 14th is absolutely clear: "subject to the jurisdiction thereof" has no asterisk. If someone here illegally was not subject to the jurisdiction of the United States, the US would not be able to arrest them.

          Trump is wrong (an

      • If you want mail service, it's guaranteed under the US Constitution.

        So is Birthright Citizenship, for that matter (14th amendment) - and the same clown who wants to end that is the one who wants to take over Greenland.

        Isn't Greenland part of Denmark? So, if Trump takes over Greenland, they will get their postal service back?

      • There is a dispute about " and subject to the jurisdiction thereof, " Does that apply to people in the US illegally? It is established that it does NOT apply to any offspring of a diplomat that is born here. Does it apply to tourists on a visa? Business women visiting and the kid shows up early?

        Adding to the confusion a law passed in 1866 does not contain that phrase, and the 14th was ratified in 1868, it should take precedence as laws can not contradict the Constitution.

        It's not as clear it as either side

    • If you want mail service, it's guaranteed under the US Constitution.

      It is not guaranteed by the Constitution. Congress is given the power to establish them, but the postal service can be any size congress legislates; even if that size is zero.

    • The US does not even have a working government anymore. How can it still have an enforced constitution?
    • If you want mail service, it's guaranteed under the US Constitution.

      Just sayin'.

      You laugh, but this Danish ending of a government service sounds more draconian than anything we are panicking about here, lol

    • Nope. Govt is authorized to establish a postal service, not required. Article I, Section 8, Clause 7: "The Congress shall have Power... To establish Post Offices and post Roads;" common misundestanding, though.
  • The Danish postal service is called PostNord and is Swedish owned.
    In Denmark they are infamous for being terribly slow and very expensive.
    We've for a few years send our Christmas cards from Germany because that saved a lot of money compared to using Danish mail which makes me wonder, what happens with letters from outside the country?
    There have been times that due to regulations some packages were easier to send than letters so I see a return to sending a brick with a letter attached :)
    Now I do agree th
  • (looks around, puzzled) Where's the panic? Shutting down a whole government service? And no panic?

  • by bill_mcgonigle ( 4333 ) * on Thursday March 06, 2025 @06:44PM (#65216441) Homepage Journal

    > 187,000 employees
    > volumes down 90%

    Does that mean they had almost two million employees at peak?

    Their total population is only 6 million. With children and retirees that would mean half the population worked for the post office.

    What the hell is going on?

    Were they unable to downsize at all so their only political option is to wipe it out?

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