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Canada AI

Business Owners Are Using AI-Generated 'Concerned Residents' To Fight Proposed Bus Line In Toronto 138

A group of Bathurst Street business owners in Toronto is using AI-generated personas to oppose a proposed bus lane project that would eliminate parking spaces in favor of faster transit. "This may be the first Toronto transit controversy involving angry AI, but tensions have been simmering between drivers and, well, everyone else for some time," reports Toronto Life. Critics argue that better transit is essential for a livable city, while opponents claim the change threatens small businesses and accessibility. From the report: A group of Bathurst business owners are bent out of shape over a recent proposal for priority transit lanes between Eglinton Avenue and Lake Shore Boulevard, part of the city's new RapidTO program. According to the city, the transit lanes would shave up to 7 minutes off some trips during peak commuting hours. It's good news for anyone who has ever cursed the TTC while waiting to catch a bus in inclement weather. Of course, the added convenience for transit commuters would come at a slight cost for drivers, requiring the removal of at least 138 paid street parking spaces to make way for the new lanes. Opposition to the development has sprung up under the banner of Protect Bathurst, a group of hopping mad local business owners claiming that the lack of street parking will make shopping a nightmare for car-bound customers and will cause problems for people with mobility issues.

Notably, Protect Bathurst has no spokesperson or contact info listed on its website. The page is registered to a food marketing consultant employed by Summerhill Market and looks eerily similar to Protect Dufferin, another group of "concerned residents" advocating for the same cause. But this cookie-cutter approach goes even further: author and urbanist Shawn Micallef has found that the people speaking out in the group's allegedly grassroots videos appear to be AI-generated. Brad McMullen, the president of Summerhill Market, which opened an outpost on Bathurst in 2019, says he doesn't know anything about the campaign's use of AI. He says he isn't necessarily opposed to the new bus lanes but believes that three weeks' notice from the city is not enough time for his business to adapt. "We purchased and invested in this location because of the available street parking, and then we figured out the loading situation, which happens on the street," he says. "I don't think Summerhill Market would work here with these bus lanes."

Business Owners Are Using AI-Generated 'Concerned Residents' To Fight Proposed Bus Line In Toronto

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  • I think our species has ever developed. I mean there's worse things like nuclear bombs but when it comes to just fucking up society and civilization I don't think llms can be beat. Honestly I think it's worse than social media.

    I guess if you want to count the invention of propaganda there's that but that's been around since we invented religion so. I mean I guess it is technically a technology but I don't think of it as such since it's thousands of years old.

    I definitely am not so sure we're going t
    • by Mr. Dollar Ton ( 5495648 ) on Thursday May 22, 2025 @09:58PM (#65397643)

      How is "AI" at fault here?

      Modern capitalism, based on grift, corruption and lying is the problem, not the technology.

      So many examples of similar tricks without "AI" are available that I'm curious why would one try to divert attention from the real problem to the tool it is manifested through.

      • How is "AI" at fault here?

        I don't think he's really saying that AI as an abstract concept, or even technology has fault. As he said there are other more acute things, but I do see his point that AI is a mass enabler of colossal quantities of low grade antisocial behaviour. And Stalin might have been a truly evil genocidal dictator but he was not wrong when he said "quantity has a quality all of its own".

        AI lowers the barrier of doing a shitty job of something so low it can now be done in vast quantities and

        • by HiThere ( 15173 )

          The thing is, it doesn't NEED to be low quality to have the anti-social effect. All is needs is to be the enabler of anti-social motives (in which I include greed).

      • How is "AI" at fault here?

        Modern capitalism, based on grift, corruption and lying is the problem, not the technology.

        So many examples of similar tricks without "AI" are available that I'm curious why would one try to divert attention from the real problem to the tool it is manifested through.

        Oh, it is humans doing what humans do alright. The AI just makes it easier. I just had ChatGPT generate a fight between neighbors about banning chickens. 8^)

        That business owners would not be happy about the prospect of losing customer access is not something that could just be waved off like their concerned are not valid. I'm pretty certain that they could demonstrate a loss of business if no one could park near their buildings.

        And it is very likely that businesses will suffer. So the overriding questi

        • by mspohr ( 589790 )

          Businesses are assuming that they will lose more customers due to lack of parking than they will gain from increased access due to people taking the bus to their stores.
          I'm not sure that this is a correct assumption. I think they may gain more business from people taking the bus.

          • by HiThere ( 15173 )

            Yes, but that's not the problem being addressed. The problem is that it makes deception trivially easy. The "concerned residents" aren't real people. If they used the AI to generate a "concerned businesses" letter and put their name on it, nobody would have a reasonable objection.

      • Be honest here bro, grift, corruption, and lying happen in every 'ism, not just Modern Capitalism.

        In other words, it is not Capitalism that is driving the behavior.

        • by HiThere ( 15173 )

          In this example, the driver was capitalism, or, more specifically, greed.

          Yes, this is a specialized instance of a more general problem, but the ggp was arguing for the more general problem, and just used this a example. (OTOH, the article seems to have only been arguing for the narrowly defined problem.)

      • by 0xG ( 712423 )

        Because now it's easy.

    • People are using AI to convince people to vote in certain ways, but the AI can't vote itself.

      Remember that when people are pushing to allow AI to vote: who is the one pushing it?
  • by Gravis Zero ( 934156 ) on Thursday May 22, 2025 @09:11PM (#65397561)

    It seems like this qualifies as something that is blatantly illegal.

    • by dfghjk ( 711126 )

      What laws would this violate? Unethical sure, blatantly illegal? In what way? /. is filled with posters that would celebrate this if it were to their benefit. Lying, cheating and gaming is business as usual, it's only an outrage when someone else does it. We live in an era of social media that is manipulated on a massive scale with bots, and yet this is not only wrong but "blatantly illegal". Hmmm.

    • Because no one has written a law against it yet, they key loophole of the 21st century!
    • by HiThere ( 15173 )

      Well, it's not blatantly illegal. It might qualify as fraud, but you'd need to work to make the case. I mean it is "deceptive actions intended to earn a profit", but I don't think that's quite how fraud is usually defined. If it were, most advertisers would be guilty of fraud.

  • by gurps_npc ( 621217 ) on Thursday May 22, 2025 @09:11PM (#65397563) Homepage

    Businesses love street parking, but repeated studies show street parking does not significantly affect sales.

    The problem is cars are huge. Most businesses get one or two places in front of them, with other stores using up the rest of the slots. Given sales per hour, this is basically irrelevant.

    For stores that sell light stuff, the added foot traffic from bus stops will more than make up for street parking.

    For things that sell heavy gear, a free delivery program is practically a necessity unless you have huge parking lot behind the store - which also removes the need for street parking.

    Street parking is a convenience for very few drivers, not the businesses. If you depend on cars for sales, you need ample and significant parking lots, street parking becomes an insult to the customer, not a solution.

    • Businesses love street parking, but repeated studies show street parking does not significantly affect sales.

      Depending on how they are eliminated this is false. When street parking is eliminated in favour of public transit and walking spaces the studies show that streek parking actually *hurts* sales.

      It's a strange situation you see play out the world over, everyone complains about the threat of pedestrianization, but after it happens they are wildly better off for it, even offsetting the losses during the construction period (construction periods definitely hurt sales as you can access the shop neither easily by

    • "Studies show"...

      While this can be true, if you go find those studies you'll see it listing the criteria for which it isn't universally true; or toss the study because it's garbage.

      This particular street won't see an increase in pedestrian traffic via the bus route, it'll be speeding past these businesses like they weren't even there.

      Within 3 years it'll be a ghost town of a street with all but 1 or 2 businesses gone; some corporatatiin or billionaire will then buy it up and replace it with something else a

  • As cost to produce generate AI approaches zero, the chance to produce your own propaganda is now just about your time, so this is predictable and expect alot more ... this is just influencing ... couldn't you do this in Google notebook LM? In 5 minutes ?
    • The internet isn't going to be all bot traffic. But it will be heavy bot traffic around certain issues that someone is motivated enough to spin up about. That makes it more insidious, as you can still talk to real people and even do that the majority of the time. But in that brief, critical moment when you hear about "white genocide in South Africa", or the virtues of the latest crapcoin, it'll be a bot.

      • Let's have a little fun with math and opinion. Lets estimate the current level of bot traffic... I think your guess is as good as mine but let's pretend that the boss of Instagram knows something about his company and that instagram is the whole internet. In the recent trial memos revealed from 2018 (i think) suggested that about 40% of instagram traffic was bots. (!) So... fast forward 7 years to today with generated AI... cost to generate is now tending towards zero ($20/month for Google Notebook LM is wi
  • The problem is... (Score:4, Informative)

    by johnnys ( 592333 ) on Thursday May 22, 2025 @09:44PM (#65397617)

    Toronto has a lot of roads that are heavily used. It's a multi-million person city, and the planning around traffic has rarely been logically addressed. Developers have influenced the city leaders to permit building new developments with very little setback from the street, no dedicated off-street loading areas, and very little concern for any congestion they cause, all to maximize profit.

    The usage of street space has not been done logically: It's been VERY political, and pandered to many special interest groups. Bicycle lanes are put in on main arteries with little thought as to how many people actually use them: In a city that experiences genuine winters when VERY few people actually use the bike lanes, it's more politics that dictates the extensive deployment of bike lanes on arteries, and less logic.

    Toronto needs to look logically at the doling out of limited street pace to maximize benefit and improve mobility for *everybody*. Toronto has a very poor public transit system compared to other major cities around the world, and needs to improve that desperately. In the mean time, Toronto needs to rise above the whining of the special interest groups and be intelligent and sensible about sharing of street space.

    Considering the quality of the city government and their pandering to developers, I am not very hopeful this can happen.

    • Bicycle lanes are put in on main arteries with little thought as to how many people actually use them: In a city that experiences genuine winters when VERY few people actually use the bike lanes, it's more politics that dictates the extensive deployment of bike lanes on arteries, and less logic.

      Are you saying bicycle lanes are a waste because they aren't used in the winter?

      • Are you saying bicycle lanes are a waste because they aren't used in the winter?

        I would say YES to that.

        A car can be used year round.

        But they are a waste where I live....because no one uses the damned bike lanes hardly at all.

        They took up good car road space for bike lanes that are rarely ever used ANY time of the year.

        Apparently they got grants for these things...and just put them in to spend the money without any study to see if anyone would use them in most places...at least in the US.

        • A car can be used year round.

          so can a bike provided cities don't treat bikes as a second class of transport to be abandoned at a moment's notice. And here is the proof:

          https://www.youtube.com/watch?... [youtube.com]

          Title: Why Canadians Can't Bike in the Winter (but Finnish people can)

          But they are a waste where I live....because no one uses the damned bike lanes hardly at all.

          That's because you have shitty bike lanes. People aren't going to cycle on one good bike lane if they have to risk their neck to get to it.

    • The usage of street space has not been done logically: It's been VERY political, and pandered to many special interest groups.

      Street space is always very political, it cannot be otherwise. You're taking a bunch of public land, and a whole heap of public money and dedicating it to the public good in one way or another. That is inherently a political act. Just because you personally don't like the results, or find the results illogical (they may be) doesn't make it any less political if they had done what yo

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