MS and AOL Interested in MediaOne 110
Megaweapon writes "As a MediaOne customer (who is without cable modem access), this scares the scat out of me. First Comcast, then AT&T, now these two. "
I hate MediaOne. I'm moving (all next week, so be gentle
on the email!) and the 23 best things about moving are
1. No rats 2. No leaky ceiling 3. No more MediaOne- I'll actually
be able to get a few channels I want. Oh well, watch
the amazing expanding empire.
How is MediaOne's Newsfeed? (Score:1)
Re:MediaOne is da' bomb in Boston (Score:1)
Okay, clearly you haven't bothered to look any deeper than a really superficial business article. The base service for BA's DSL is only a 640 Kbps downlink, but you can get up to 7 Mbps downlink, which is roughly a T2.
Now, with a cable modem, you can get up to a max of 1.5 Mbps, but if you've got a busy segment, it goes way down. Checked their site quickly, but they don't list their guaranteed minimum bandwidth. Typical cable modem minimum is only about 300 Kbps, though.
Granted, DSL is pricier, but it's worth it.
Re:Eeeewwww! (Score:2)
Re:AOL Changing Tune? (Score:2)
Now if AOL were to buy MediaOne, the shoe would be on the other foot. They could lock anyone who wanted cable modems into buying them from AOL. That's why I'm saying they would quickly change their tune on open access to the cable lines.
BTW: Phone companies are required to unbundle their network elements such as the copper loop to a customer's house and sell them to all comers at a discount. AOL wanted the same provisions to apply to cable.
AOL Changing Tune? (Score:3)
Good Service in LA (Score:1)
The tech people aren't always on the ball, but I hardly ever interact with them.
Now if Microsoft bought MediaOne, I'd be really upset. If AOL bought it, I wouldn't be happy, but I could live with it. I don't like the idea of AT&T taking over the world's telecommunications, but at least I would have a decent alternative to PacBell's phone service.
New channels (Score:1)
MSNBC, MSCNN, MSFOX, MSMTV, MSVH-1, MSHBO....
*sigh*
-Enry
MediaOne Customer with cable modem
MediaOne is da' bomb in Boston (Score:1)
area -- and the TV selection is OK. Simson
Garfinkel yesterday had an article in Boston
Globe which he says he compared MediaOne's speeds
to Bell Atalantic's DSL service and MediaOne was
ten fold faster.
Re:mediaOne (Score:1)
They've been advertising AMAZING new services in the Atlanta area since 1995, and yet, the video service is still lower quality than an antenna, and modems are still vapor in many areas. Also, their service is more expensive than DSS and carries less channels.
Re:mediaOne (Score:1)
FTP downloads are like 110kps and cable to cable is like 20-40kps.
It's far easier to forgive your enemy after you get even with him.
Re:mediaOne (Score:1)
Do you live near any transition towers? Power lines? These all slow it down to a crawl..
Re:New channels (Score:1)
Agreed (Score:1)
--
This is why I don't want a cable modem... (Score:1)
MediaOne is great (Score:1)
I have had it for about 2 months and I have loved every minute of it. I had a few minor problems with installation and I had excellent customer service fixing them.
What bothers me about this is that either MS or AOL getting anywhere near MediaOne is bound to screw things up. For one thing, cable modem companies right now enjoy virtual monopolies for that particular service. Like Microsoft needs another monopoly. I would hate to have to use MSCable to have the service I have enjoyed up to now. Or AOL, for that matter. Both of these companies, by the way, are known for attempting to force their way upon users. Here's what I see happening:
User: "Hello customer service? I can't seem to get my browser to work over my MSOne connection."
MSOne: "You need to be running IE 6.0 in order to connect to the internet."
User: "Has that been ported to Linux yet?"
MSOne: "We don't support Unixes or Macs with MSOne. Only PC's with Windows2000."
Ok. So I'm paranoid. The point is MediaOne is good. The connection is fast. The service is wonderful. MS and AOL will f*** it up. And I don't want either of them to get any more control than they already have.
Re:Shaw @Home (Score:1)
This is stupid. Linux is more secure (and provably so) than MS anything. It seems to be more a matter of simple persecution than anything.
Re:MediaOne is da' bomb in Boston (Score:1)
Re:MediaOne is great (Score:1)
Re:MediaOne is da' bomb in Boston (Score:1)
Re:MediaOne? (Score:1)
Mediaone just plain sucks and here is why (Score:2)
2) They don't screw up billing ( much )
3) I get about 90 channels where I live ( New Hampshire ) so I'm doing ok
Now lets talk about their internet access:
First I was told that I would have their internet access about a year before I really did...which was fine because delays happen.
But the real problems didn't start until i actually got hooked up.
The first thing I noticed is that its not as fast as they claim...no problem going from 3k/s to 150k/s works for me...no no REALLY it REALLY works for me
What does annoy me is that nobody at Mediaone seems to know how to run a DHCP server. I'm always getting disconnected and when I look at my logs I see that my address is already in use...how wonderful....well stuff happens right? So you/me call support...where you are on hold for 2-3 hours sometimes how very very nice..when you finally get through you are usually speaking to a HS dropout? I'm not sure if that is actually the case but it MUST be. Once I called and I told them that my hostname wasn't resolving anymore. They said " A what?"
They transfer me to the Cable TV department...after explaining to the guy what happened he transfers me back to the internet dept. where I explain what happened and that my hostname no longer resolves...they say "A what?" I say my HOSTNAME...they say hold I'll transfer you....
I get transfered to Sales at this point I think I was on the line for 2.5 hours including the hold time...
I explain what is happening and they transfer me back to internet...
I say to the guy on the line
"Before you say anything or transfer me answer me this...do you know what a HOSTNAME is?"
His reply was "no"
I say "let me talk to your boss"
I speak with the boss and he says that "Mediaone doesn't deal with hostnames"
I asked for his boss ( I don't know if that is who I got )
The next person tells me that it has been taken care of and everything should be all set.
I check my machine and sure enough it was fine.
----
The following is just a sample of the crap I get from that company all the time.
----
Another time I called and after being on hold ( NO JOKE ) for 3 hours they guy on the other line tells me that my internet isn't working because I have linux and linux is very buggy and unsupported by Mediaone. I told him that the error was "......address is already in use" I say "You are having a problem with your DHCP server" He says there is nothing he can do for me. So I waited for a day until they got their heads out of their asses and fixed. I renewed my lease and on went life.... They don't care about their customers at all...I have more stories...like the time I moved and when the tech came out and saw that my linux box was a 486 SX/25 he told my G/F that he wasn't going to install it because it "it just wouldn't work on such an old machine"
I had to wait for another month before it was installed
Oh and this is the best one....they try to log into my machine through telnet and my machine banned them...when I called to ask wtf was happening they said they were just protecting me
Maybe some mediaone users have seen it cpusage.mediaone.net
haha and when you try to log into that machine it says that any further attempts will be procecuted! --------------
Well those are my reasons why Mediaone sucks...they don't care about customer service on the internet side because there is no competiton. I hope someone DOES buy them and cleans up the mess that they call Service. I just hope it isn't MS
Re:10x the latency, not 10x the speed (Score:1)
Geeze... I live in Boston, and I can _see_ Newton from where I live. I'd give anything to get something better than this crappy 56K. But Cablevision can't even fit all their channels onto a single coax. Whatta gyp! Can't wait to move into the west burbs.
NOOOOOOOOOOOO!!!! (Score:1)
Lemme tellya, the only reason I'm still using MediaOne for cable TV (rather than getting a dish) is that there will be cable modem service in the future. When? I dunno. I asked in 1996 and they said "two years," then in late 1998 I asked again and they said "another 18 to 24 months."
I'm banking on DSL becoming available -- and cheaper, because of COMPETITION -- before MediaOne finally gets their digital act together.
And if MS or AOL buys MediaOne, I definitely won't subscribe to cable modem service when it becomes available. I run Linux, and I run servers.
By the way, this is in New York state, in Westchester county.
What we have is carefully crafted noncompetition (Score:3)
The reality is we have a few cable companies who DO NOT COMPETE with each other. Instead, they sit tight on their asses and continually charge just a little more than the national average in an always upward cycle.
Why aren't these titans competing with each other? Because we don't raise awareness locally, that Town/City Hall is sometimes BY CHOICE granting "exclusivity" to the local franchise, usually over expensive dinner paid for by same company. Why risk a good thing by trying to "invade" someone else's turf.
I could care less if we had just 3 or 4 cable companies, as long as they were coast to coast and I could choose between them all, like I do with long distance carriers. How can ANYONE - besides the cable companies - actually LIKE the way things are today? If you hate all forms or regulation, there's enough red tape to irrate you... BUT, if you favor regulation to protect the consumer, what we have is not enough since it's obvious the prices of cable rise FASTER than inflation or in other words they are sticking it to us.
I'd just like to see the whole thing go away. We HAVE the Internet - give me an international video file server that streams TV quality video faster than I can download it... and the American-style cable companies can go to hell. Why can't someone just step in and serve the pent-up demand.. or is Hollywood going to say it's none of their business until we're all downloading their latest products, free, on Internet Relay Chat??
Feh... can anyone think of an industry where everyone to a greater extend hates all available choices? I'm glad it's Friday.
Micro$loth (Score:1)
MediaOne's cable modem service is excellent, IMHO. I run a 14 computer LAN off one of their basic rate cable modems. Not only is there plenty of speed, but they don't even mind. They actually support (sort of) Linux firewalls, and LANs behind them. My dream is that other cable modem ISPs take lessons in service and flexibility from MediaOne.
Re:New channels (Score:1)
Christopher A. Bohn
This just ruined my day. (Score:1)
The fact that I only get a 26.4 connection from my house doesnt help. Oh and the quake3test? hah! I wish. Probably will have to stick with a nice 300ms ping on quake2.
oh the humanity!
-doobman
Re:Shaw @Home (Score:1)
Re:Go RCN! (Score:1)
I was on an automatic payment plan, and in January, my bank began rejecting their billing attempts. RCN/Ultranet said nothing to me until two weeks ago, threatening to tell the credit bureaus bad things about me, unless I fixed the problem within a week.
WTF! They've been having this problem since January, and instead of politely inquiring about it, they wait 4 months and threaten me?
Re:Mediaone just plain sucks and here is why (Score:1)
Maybe you shouldn't have tried to get technical on them, next time call and say "My internet isn't working, yes it's turned on, yes it's plugged in", and I predict you'll only be on the phone two hours instead of three!
Re:Get DSL instead! (Score:1)
must be time for them to raise the rates, again (Score:1)
Re:mediaOne (Score:1)
You VILL get Broadband. You VILL. And you VILL shop. And Shop. Or else!
D
----
Go RCN! (Score:1)
This is further proof of Bill Gates' Pinky and the Brain complex. (-- Gee Bill, what do you want to do tonight? -- The same thing we do every night! Try to take over the world!)
IP Dialtone (Score:1)
Re:cable modem access seems good (Score:1)
Re:MediaOne is da' bomb in Boston (Score:1)
Err, what the hell is a T2? I've been in the networking business for quite a while and I've never heard of a T2. You may mean 2 T1's (2x 1.536Mbps = 3.072Mbps) but you'd be wrong anyway. 7Mbps is more like 4 T1's (4x 1.536bps = 6.144Mbps). It's more like a Fractional T3, but you'd probably have to have a HSSI interface if you actually had a FT3.
Note, the T1 speeds are if you are running ESF and B8ZS. If you're stuck with AMI/D4 you run at more like 1.344 Mbps. Moral of the story, demand ESF/B8ZS on your T1 lines, it gives you 192Kbps more bandwidth.
[I'd swear I remembered a T1 being at 1.544, but doing the calculations it seems it is 1.536. Guess I got it confused with a T1 running with AMI/D4.]
Hmm, which evil empire to root for? (Score:1)
I can't believe I'm saying this, but I'm pulling for AT&T.
Re:cable modem access seems good (Score:1)
MediaOne's in Europe too... (Score:1)
Don't support doesn't mean not allowed (Score:1)
I have very good luck with them. In fact, every time I've called tech support I have gotten very knowledgeable people. My friend works for Cisco and help build Mediaone's ATM backbone in Ma. One night I called in for a MAC address change and got to talking with the tech. I keep notching up the level of tech, first packet filtering in the cable modem, network architecture, their ATM backbone, he stayed right with me all the way - I suspect he actually knew more than me ! Now how often does that happen when you call for support ?
Then, get this, the guy says "I only do this nights for extra cash, I'm actually a lawyer." Holy Einstein, Batman ! I went to their web site and filled out an online job app that night.
Jake.
if MS takes over Media one .... (Score:1)
Everything won't change much
Worse case:
if you subscribe Cable TV, you'll see MS's logo flying all over your TV. you might see cartoon network's Cartoon got MS logos on their back.
if you subscribe Cable internet, you might be required to use windows, and must use IE to hookup. And every morning MS will check your computer for illegal software, and force you to update to the latest version of IE.
Re:AOL Changing Tune? (Score:1)
mergers suck a$$ (Score:1)
you ever notice the first thing they do is fire a whole ton of people
in the name of "Efficiency/Redudancy."
How are you supposed to do more work with fewer people working for you?
The great merger lie has been exposed!
It's never about customer service, it's about filling th pockets of the CEO and a select few shareholders.
Remeber the 80's? Mass takeovers, with Boesky et al pocketing fortunes and leaving their targets laden with junk-bond debt?
Yeah, didn't think so.
Popey, cookie back on file
Eeeewwww! (Score:1)
I don't want to become an unwilling servant of the evil empire, though. Yuck. Never thought I'd be rooting for AT&T.
--
Re:Eeeewwww! (Score:1)
--
AOL & M$ were talking with Comcast.... (Score:1)
MediaOne? (Score:1)
Re:MediaOne? (Score:1)
Re:MediaOne's in Europe too... (Score:1)
Re:mediaOne (Score:1)
Re:Some things about Mediaone Cable Modem Techs (Score:1)
"umm.. sure.. how do i set it up?"
"well, I dont think it's possible, we haven't heard anything about doing that"
*sigh*
and now M$ wants it? will this ever stop?
cheers
mediaOne (Score:2)
"this is the way", it's really the best option in the Greater Boston area (Mass.) since none of the other providers offer cable modems right now. Unless you count RCN, and the 2 or 3 customers that they've actually deigned to wire up. The providers in other locales (Cablevision in Boston, Time Warner on the north suburbs) will just laugh at you if you ask them about timeframe for internet access. So don't know MediaOne so fast. Unless AO-Hell buys them, then I'll agree with you.
Re:AOL Changing Tune? (Score:1)
Re:AOL Changing Tune? (Score:2)
Re:separate companies (Score:1)
Get Economics textbook
Read about Economies of Scale
Re:New channels (Score:1)
Yeah yeah, semantics.
Re:MediaOne is da' bomb in Boston (Score:1)
Re:MediaOne is da' bomb in Boston (Score:1)
Re:mediaOne (Score:1)
Re:mediaOne (Score:1)
When they send the tech guys to your house, those tech guys will only know windows or macintosh. In addition, they will try and sell you an $80 3com ISA 10MBit card for $109 or so. Don't do it. Have a $20 PCI card there, and installed in your windows machine. All the tech guys will do is check the MAC address of the card, and turn on your cable modem.
Now, once they've gone, put that card in your linux box, and configure DHCP, and voila. Instant access. You can also just connect your linux box up to the cable modem with a different card, and call customer service, asking them to change the MAC address. It takes about 10 minutes once you get them on the phone.
Incidentally, the install guys know nothing about linux, but Mediaone actually has at least one guy who deals solely with Linux users who use MediaOne. His job is not to provide tech support, but to help the users whose systems have been compromised. I know, because I've spent many an hour on the phone with him.
Incidentally, I would have been happy to e-mail this to you, if you had registered.
Actually, I have been pretty happy with M1 (Score:1)
I used to have TCI (sux big time), and M1 bought out the Cable Co operating in the burb I moved to. I get pretty much very good video service (comedy central and all my faves are in basic, I get 3HBO and a couple other premium channels bundled with my broadband package) and the cable modem is excellent, except for a couple weeks of spotty outages.
I was horrified when they announced last year they were going to swap chicago and a couple other markets for TCI markets, grr back to TCI.
Then AT&T bought TCI, I wasn't sure what to make of it. The deal is still going through so the M1 deal probably doesn't really affect me, but Comcast, AOL and MS vs AT&T buying them could make things interesting.
Re:Shaw @Home (Score:1)
_______
Scott Jones
Newscast Director / WKPT-TV 19
Game Show Fan / C64 Coder
Re:cable modem access seems good (Score:1)
The cable modem is a blast, it's available in almost all MediaOne towns, and they're pretty cool about what you do with it. That's what impresses me the most, they really do give you pretty much just a pipe instead of trying to "add value" by forcibly guiding you to their own content. They don't "support" Linux, but they've set up a private newsgroup for Linux customers, which, given how most companies deal with unsupported platforms, is pretty refreshing.
All of which has had me concerned since the original Comcast merger was announced. I'm not familair with Comcast, or RoadRunner, or any of the other players involved, but I suspect any one of them might change it into some sort of proprietary service designed to sell you services or content.
RCN? (Score:1)
In fact, they're providing service in both Somerville and Arlington, and to my knowledge the service is available almost everywhere they're not blocked by private right-of-way issues.
Which isn't to say I'm not waiting for MediaOne to take over the Time-Warner license here; competition in cable modem service should be interesting.
Paul A. and the Brain (Score:1)
Are Gates and Allen still on good terms. They started M$ together, and now Allen owns *tons* of cable. He controls the access, gates controls the desktop. And have you seen that silly picture of Allen smiling smugly/slyly with his hand posed in the evil mastermind pose?
Off Topic:
Q: What is the difference between Texas and yogurt? A: Yogurt has culture. Gimme a break. How many of your states used to be their own country? Damn Yankees. id is based in Texas and so are the Dallas Cowboy Cheerleaders. Sex and Violence, Texas kicks ass.
So I'm a clueless newbie (Score:1)
I was fairly amused when the guy who did the original install showed up with some buddies to harass^H^H^H^H^H^Help the guy who was diagnosing the modem, but whatever
I may be clueless, but what does the ^H^H^H^H^H^ mean? I'm just curious, but I have seen it here on /. several times.
I had a teacher once say "There are no stupid questions", please remember that.
Thanks
Re:must be time for them to raise the rates, again (Score:1)
You must bow to the Almighty Chuck and hope that he does not bestow upon you a mighty whuppin'
:-( (Score:1)
I wasn't happy with AT&T's bid, but this makes it look like a Godsend.
Re:MediaOne is da' bomb in Boston (Score:1)
Re: Some things about Mediaone Cable Modem Techs (Score:2)
1) They suck big time
I've had pretty good luck with them so far. The initial setup went very quickly, and I've had very few problems with it. I run it through a Linux (P90) firewall to my apartment's lan, and it works great.
Especially Q3Test on my G3/400... [g]
2) Don't let them touch your computer
Of course not. Get your roommate's iMac and let them set it up on that, then call up and have the MAC addr changed. Or boot into windoze for the install. The techs are (probably wisely) phobic about Linux boxen. (i.e., there's a lot of possibly hard configuring to do given all the random distributions of Linux there are [or have been at one time on that poor P90])
4) Good luck getting your service back on-line in a timely fashion.
They did a good job here too; when the cable modem died (of course I rent it), they came in about a day or two, and had a new one hooked up pretty quickly. Yes, it was a couple phone calls to juggle the MAC addr, but they were perfectly able to do the job.
I was fairly amused when the guy who did the original install showed up with some buddies to harass^H^H^H^H^H^Help the guy who was diagnosing the modem, but whatever.
Of course, I'm probably about to get an unplesantly large shaft when I move apartments... anyone know what moving the service costs these days?
On another issue, NO I DON'T WATCH TV! Why do you oppress my bank account by making me pay for TV programming when I don't own a freaken TV!
Huh? I'm not paying for any cable TV with my modem, AFAIK...
Peace,
Re:New channels (Score:1)
television that only receives MS* channels....
Re:IP Dialtone (Score:1)
city-sanctified monopoly, so if a customer doesn't
like how they have set up "their" network the
customer has no choice. The customer is screwed.
As always. Gov't. and corporations working
hand-in-hand to screw the little guy, what's new.
I think either a cable company should allow ISP
competition or give up their city-wide monopoly
and allow competition for the wires themselves.
Better yet, both. And city officials should be
educated on why we don't need to create any
more monopolies thank-you-very-much.
Re:This is why I don't want a cable modem... (Score:1)
Shaw @Home (Score:2)
Previous to this, I had logged about 200k of portscans coming from the Shaw office in Calgary, Alberta, and had firewalled the address that they were coming from. After being put on technical support for about 8 hours, (approximately), I finally got to speak to a technician, who then told me that I had been placed on the abuse list, and it was doubtful whether I would ever get my cable access back.
I then followed up the e-mail I got from the MCSE with a lengthy reply explaining my position, and the fact that I kind of know whether or not my box is secure (I am a UNIX sysadmin for an ISP), and am still waiting for his reply. This has frustrated me immensely, and I am at the end of my rope. Unfortunately, Shaw @Home is the fastest Internet around, and I don't know if I could go back to modem. (Although its free). Anyways, that's my rant of the day.
10x the latency, not 10x the speed (Score:1)
Not quite, if I may echo the skepticism of Tony's post. Garfinkel reported that the latency on BA DSL were about 10x as long. (apparently due to BAIS peering in Virginia). He also reported that download speeds are comparable, but upload is on 90k.
For those of us in Boston/Brookline, DSL is better than nothing. And it's *just gone live*-- it won't be difficult to peer at more places (probably will need FCC approval, of course!)
cable modem access seems good (Score:1)
comcast (Score:1)
after talking to techies they put me on the list of demo tester but this is not likely to be for a fwe years.
Our town was suposed to be connect about 2 years before but they are late the work of the pipe layers was very very shoddy ie not in a remotly straight line but hey i can weight for PSTN
separate companies (Score:1)
Try 21st century.. (Score:1)
Based solely on connectivity..
21st century is another option in chicago,
And from what i have read, Enteract is being
bought out by 21st century as well (might of
read it wrong)
http://www.21stcentury.com/ser_area.htm
its a bit limited right now but i prefer them
over primecable or medianone..
MS/AOL both deserve MediaOne Internet (Score:1)