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Education Communications Technology

Secondary Exam Results In India Mean An SMS Flood 244

syrinje writes "The Times of India reported that Indian high-school seniors who took the exams conducted by the Central Board of Secondary Education sent more than a Million SMS messages within a 11 hour period to query the result database and receive detailed examination results. In addition making the results available to cellphone users, the CBSE has also published the results online at a dedicated web-site . Since the results were announced on the weekend, students would otherwise have had to wait for Monday to get their results from their schools. A spokesperson for Bharat Sanchar Nigam Limited , one of the operators involved in setting up the SMS result system estimated that they handled 100,000 messages per hour during the day on Sunday and said that "There was no problem in the network due to the heavy SMS traffic and we were able to give subjectwise marks to the students"."
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Secondary Exam Results In India Mean An SMS Flood

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  • A billion people (Score:4, Interesting)

    by darnok ( 650458 ) on Monday May 24, 2004 @04:08AM (#9235636)
    I'm sure IT managers in India must chuckle to themselves when they see discussion of the dreaded "Slashdot effect".

    A one-off hit of 100,000 SMS hits per hour on a site would be newsworthy and probably site-melting just about anywhere else, but in India it's just another day at the office.

    If it isn't already, Indian IT infrastructure should be THE reference testing ground for application scalability and load testing. Doesn't matter if it's systems for voting in elections, distributing exam results, traffic information, drought/flood information - if your system works in India, it's pretty much guaranteed to work anywhere else in the world from a load/stress perspective.
  • by Viceice ( 462967 ) on Monday May 24, 2004 @04:10AM (#9235645)
    you maybe trying to be funny, but i've read that in some places (Indonesia?) that is a problem. Apparently parents who want their children to score well in an exam will hire a syndicate where during the exam, the candidate will be provided with a phone, and the syndicate will obtain a copy of the exam paper and a genius outside will do the exam and sms the answers to the candidate.

    The invigilators and so on are duly paid off.
  • Re:A billion people (Score:3, Interesting)

    by 2674 ( 661934 ) on Monday May 24, 2004 @04:14AM (#9235662)
    You are absolutely right. I once worked on a project for implementing an SMS service for a portal to check availability of Movie tickets Online and they planed for 50,000 Hits an hour on a friday evening (when the New movies come out) in the City of Bombay. Moreover they were pretty non-chalant about it.
  • by Andy Mitchell ( 780458 ) on Monday May 24, 2004 @04:14AM (#9235668) Homepage

    I've been out to India twice for business trips (mostly in Bangalore) and you cant help noticing the contrast between the rich and educated in the tech industries and the incredibly poor people in the same city. Of course there are a lot of inbetween people as well, but the contrast between the extremes is scary.

    Considering a mobile phone is an expensive bit of kit (if you get it "free" you pay for it over a few years on calls) you have to wonder if most people can afford a mobile phone.

  • by arvindn ( 542080 ) on Monday May 24, 2004 @04:21AM (#9235691) Homepage Journal
    She got her results from the website, there was no problem. Which surprised me, since results websites are usually "slashdotted" when the resutls are announced.

    Incidentally

    http://uptime.netcraft.com/up/graph?site=cbseresul ts.nic.in

    cbseresults.nic.in was running Microsoft-IIS on Windows 2000 when last queried at 24-May-2004 08:16:18 GMT

    *sigh*

    This year, election [slashdot.org] result updates were also available through SMS.

  • Re:Wow (Score:3, Interesting)

    by nabil_IQ ( 733734 ) on Monday May 24, 2004 @04:21AM (#9235692) Homepage
    I took a similar secondary school exam in Iraq. You whole Future (and past) rests on 8 subjects examination. 3 hours per subject, one subject a day.

    if you get high marks, you get into Engineering or Med. school, i.e. big bukcs. If get low marks you get into "community colleges" i.e. no money. I wish we had something like what India has now back then, that would have saved me teh 4 sleepless nights I had when I heared the results are out in 5 days :|

    p.s.: if you are curious, I got 93% in the examination and got into Computer Engineering. This was 8 years ago.
  • Re:A billion people (Score:3, Interesting)

    by tarunthegreat2 ( 761545 ) on Monday May 24, 2004 @04:21AM (#9235693)
    This is a valid point, which Car companies have picked up long before IT.. If your car can withstand high temperature ranges (-10 degrees C in Kashmir to 52 degrees C in plain - I can't be bothered to convert to Fahrenheit, DIY), deal with some really awful roads and traffic, still manage to not bust your suspension, blow your radiator and keep the a/c cooling, you've got a winner. So even though most Indians can't afford BMW SUVs, or the Porsche Cayenne (it's being relaesed this month in India), they are still sold there. The problem is that when India's National Highway Development Project nears completion, they'll have to find a slightly more thrid-world country to carry on testing... Getting back on topic, you want to see scalable software - Try Indian Railways...!
  • Too Open (Score:5, Interesting)

    by Anonymous Coward on Monday May 24, 2004 @04:26AM (#9235713)
    If you go to the page, and click on exam results, you can enter a roll number.

    Roll numbers starting with 12 seem to work, and in less than a minute I had the results of 5 students. Complete names, grades, pass/fail status.

    This would never fly in the US. There are laws against the publication of this type of data (apparently)
  • by Rurouni Joe ( 772302 ) on Monday May 24, 2004 @04:34AM (#9235737)
    Below is a link to a story of teenager who commited suicide after receiving an sms telling her she had failed, when in reality she had passed. It just goes to show the pressures some of these teenagers face in India today.

    news.com.au [news.com.au]
  • Drawbacks (Score:3, Interesting)

    by gokulpod ( 558749 ) <gpoduvalNO@SPAMhotmail.com> on Monday May 24, 2004 @04:48AM (#9235792) Homepage
    Just so that we don't get all gung ho over the news, here's a very sad story. [news.com.au]. A girl committed suicide when she got a result over SMS that she had failed. She had in fact passed the exams.
  • by jpatokal ( 96361 ) * on Monday May 24, 2004 @04:50AM (#9235798) Homepage
    This is newsworthy more from a societal than a technological point of view. 100,000 messages per hour (=27 msg/s) is chicken feed for your typical SMSC, which usually measure traffic in hundreds of SMSes per second. There are even SMS bulk delivery tools that plug directly into SS7 and claim a throughput of 20,000 messages per second [bmdwireless.com]. Working in the industry myself (at a competitor, mind you) I'm a little skeptical about this particular claim, but I do know that there are SMSC networks out there capable of handling sustained loads of several thousand msg/s.

    But it's neat anyway. Then again, I thought it was pretty nifty to be able to call me university's automated service and get my results via phone 10 years ago... although I'm sure that little wait between "You have..." and "passed" was put there on purpose!.

    Cheers,
    -j.

  • Some more details? (Score:2, Interesting)

    by Anonymous Coward on Monday May 24, 2004 @04:59AM (#9235823)
    I think this might have been more interesting on Slashdot if we could have gotten some more details. What systems and programming languages did they use? What development methodologies? What unique problems did they face and how did they solve them?

    That would have been an interesting read (and a sure way to start "my language is better than yours" flamewars ;)

    This headline trivia is just...meh.

    Incidentally, I was involved in a project dealing with SMS processing. It was the worst thing I have ever seen. Several development teams had worked on it and then quit or burned out. We got the task of trying to save it before the last bits of funding were cut.

    An enormous Oracle database with around 50 tables (all with obscure nondescriptive names), most of them were not used anymore but remained because something just might break if you deleted them, they tables did not have proper keys, foreign keys or normalisations. The code itself was several HUNDRED java classes. Most were not used (same story with as with the DB tables, you could not be sure you didn't break anything by removing them). Actually what did all the work in the system was basically a single huge class, 4000 lines or so of procedural code written in java. The whole class was a single main method (no additional methods to speak of), consisting of an infinite loop with nested if/switch/try/catch/loop constructs. Lots and lots of cut and paste, empty catch statements, repeated string comparisons instead of final variables, messages built with String instead of StringBuffer, thread concurrency issues, many short lived database connections without a pool, etc etc etc etc. Almost every bad programming error you could think of.

    There were almost no documentation or comments in the code. Once we understood the state of the mess we tried to tell the customer that their demands ("You MUST get this working in a couple of weeks! We told or sponsors we would be able to do a demo!") were impossible, but they wouldn't listen. Our relationship with them did not end well and they refused to pay us money for the time we spent. The project remained a mess of course.

    But do you think they got their funding cut? No...becuase it was public sector money, so they got a firm admonishment to do better and kept getting money they wasted. Tax payer money... (Swedish tax payer, so no need to get angry if you live in another country. I you are a fellow Swede, please be furious.) So off they went to hire more consultants who would save them this time.

    I'd better post anon this time, I think you can guess why.

    So, that's my story of how to do it wrong. I would have liked to see how the Indians did it right. :-)
  • by Anonymous Coward on Monday May 24, 2004 @04:59AM (#9235824)
    Browsing the site I came across a results page:
    http://cbseresults.nic.in/class12/cbse12.as p
    it asks for a 7 digit number, and within 3 attempts i found a working one: 1228540
    Roll No: 1228540
    Name:
    SREEJA SURENDRAN
    Mother's Name: BHARATHI SURENDRAN
    Father's Name: SURENDRAN NAIR

    and from their i can continue harvesting information and school scores for my devilish purposes:
    Roll No: 1228539
    Name:
    SNIGDHA THAKUR
    Mother's Name: BITHI THAKUR
    Father's Name: RAVINDRA NATH THAKUR
    I guess privacy isn't that big of an issue to them
  • Re:India Shining!! (Score:2, Interesting)

    by nshravan ( 652679 ) on Monday May 24, 2004 @05:12AM (#9235860)
    I am definitely happy that my country is catching up. I thought I made my point pretty clear when I said, this isn't an example of India Shining. IT touches a minisucle of India's population and the Indian elections are proof that the majority of the population who vote haven't been touched by the economic properity which we seem to associate with India nowadays.

    Go read up on post-election analysis as to why one of the stalwarts of India's IT boom, Chandrababu Naidu got kicked out by his electorate. Lot more issues which effect Indians than IT and the earlier we realise that and start addressing them the better. At the same time,I do agree that the money coming in because of IT helps in alleviating those basic problems.

    But we still have a long way to go before we can say India's Truly Shining.

    To answer your last point, I love my country. Its just that having the second largest population in the world causes a lot of bs to filter thru.
  • by mcpkaaos ( 449561 ) on Monday May 24, 2004 @05:14AM (#9235864)
    There's actually a bit more to SMS than that. Sending a message is more like:

    Submit request: = 300 or so bytes (max message length with latest protocol (3.4) is 254 characters, not 160). With optional parameters the request will bulk up even more since a TLV requires a minimum of 4 bytes per use.

    Submit response: Can be up to 81 bytes with the id assigned to the message.

    If delivery receipts are supported and requested, you can expect yet another message from the remote that is a receipt that the original message had been received by the handset. That is going to be the size of the header (16 bytes) plus all the required fields for a submit message type (etc etc) with maybe some info in the message body field (add some more bytes to that...). And to add to the fun, that delivery message needs a response, too.

    All of that with the size of the occasional ping/pongs and the other commands in the SMPP, the bandwidth can really start to add up. We're still not breaking out fiber here, but SMPP actually is a pretty heavy protocol. And with all the overhead (i.e., many required fields that 99% of the time are set to protocol defaults or NULL), it will eat up more bandwidth than you might think.

    And you could always add an XML wrapper to that, and people do...

    Hmm, that was pointless. Just felt like typing, I guess. ;P
  • by ArsenneLupin ( 766289 ) on Monday May 24, 2004 @05:15AM (#9235866)
    that's not a sms or tech problem at all. it's just a bribery/corruption problem.

    In that particular case, it may be a bribery problem. However, given the ubiquity of phones (or worse: highres camera phones) and smart calculators which can communicate via infra-red, etc., high tech cheating becomes a real problem. Go into exam, discreetly snap highres picture of paper, MMS it to a team of accomplices outside, and get the answer back.

    Or alternatively, enter short message into calculator, point its infrared diode to the calculator of friend accross the hall, and now work together on the question!

    With the number of different phones and different calculators out there today, how will the teacher know which are cheat-enabled, and which are innocent? And in today's world, where phones are part of normal teenage attire, banning phones altogether may not be an option. And banning calculators (in a math exam) is even less feasible. In the olden days, the only thing to worry about where programmable calculators (used to store "notes"), nowadays, you need to worry about comms as well.

  • by Anonymous Coward on Monday May 24, 2004 @05:28AM (#9235892)
    yes, assuming that every message is maxed out, which im sure the requests were more in the neighborhood of 1/10 the max message size. which makes the throughput even less impressive. this story is more feel-good than gee-whiz, in my cowardly opinion.
  • Re:Wow (Score:3, Interesting)

    by Xenna ( 37238 ) on Monday May 24, 2004 @05:47AM (#9235920)
    We've been doing this for 4 years at the Dutch university where I work (in fact I set up the system, not that much work to add to an already web-based system, actually). All students have the option to enter their GSM numbers on their personal webpages. About 2/3 of the registered students take advantage of this.

    We send the messages thru a 3rd party Internet SMS provider for about 10 Eurocents a piece. It costs a few thousand dollars a year but the students are very happy with it because they receive their results as soon as the prof has graded their work.

    We had an angry professor here because he was teaching a class to ~600 students when the results for an important exam were sent out. Of course, the students are required to switch of their phones, but some of them had used their vibra alerts and started to warn the others.

    The prof had a very hard time getting the attention of his class again...

    X.
  • Re:Too Open (Score:1, Interesting)

    by Depili ( 749436 ) on Monday May 24, 2004 @05:56AM (#9235937)
    That is why atleast here in finland you have to tick a checkbox when comming to the entrance exams to give your permission to publish the results, which takes care of all the privacy problems and allows the students to get the results easily.
  • Re:India Shining!! (Score:2, Interesting)

    by nmk ( 781777 ) on Monday May 24, 2004 @06:25AM (#9235991)
    See the problem with this India Shining thing is that you still have over half a billion people who are poverty stricken. The last time I was in Delhi (addmitidly about ten years ago) I saw homeless people everywhere. The sidewalks were crammed with people who didn't have anything to eat, or any place to live. I'm sure things have come along since then, but India's middle class is still less than 200 million people. With a population of one billion people, this still leaves a lot of people under the poverty line. I'm Pakistani, so I've seen the plight of the urban and rural masses. As much as developing countries catch up to the west, a majority of their population still lives in poverty. Untill this issue can be addressed, I think everyone should keep their ego under controll.
  • Re:Too Open (Score:2, Interesting)

    by tarunthegreat2 ( 761545 ) on Monday May 24, 2004 @06:45AM (#9236043)
    You future employers are going to demand your grades anyway. So basically you're saying this prevents you from lying to your boss about your grades. So although I agree that people could mess with your names and all, they'd have to be close to you in some way - go to the same school at the very least. One of the posters above said that they could use to get somebody's father's name and then say "Show up at such and such place with the money.." - How? In order for any of this stuff to be of any use to you, u have to already know something about the person. You only know if the grades you've just seen belong to person X, if you know what person X's roll number already is (in which case, it's the same as having someone's password). You may know a person X, whose father's name is Y, but how do you know that this X and Y are the one's living in your neighbourhood? And if you already know that this is that person, there is really only so much you can do with the grades on the web - which you would still need the roll number for. I don't see any addresses or telephone numbers. Yes, maybe I'm naive, but I still haven't heard a plausible argument as to how this site is dangerous.
  • Not just in India... (Score:3, Interesting)

    by blorg ( 726186 ) on Monday May 24, 2004 @09:35AM (#9237078)
    That's a lot of work for something that really doesn't matter that much.

    You are either trolling, or are just unaware of how important final-year school exams can be, and how seriously they are taken. This is the case in many countries throughout the world; it's in no way specific to India or to developing nations.

    Here in Ireland these exams are the most important you will ever do and count as a fairly pivotal point in your life. How many points you get in your final school exams determine what course you do and in what university, and from that what you do for your career. (There is a fixed number of places on each course, and students compete for entry on the basis of highest exam points.)

    People get enormously concerned about the results; other posters have already pointed out the suicide of a girl who erroneously thought she had failed, [news.com.au] and this is only one of thousands of exam-related suicides [cnn.com] in India around this time of year.

    So yes, I think students would like to know the results as soon as possible.
  • by bobbabemagnet ( 247383 ) on Monday May 24, 2004 @11:04AM (#9237899)
    The GRE is the standard test for admission to graduate school. There is a lot of pressure surrounding this test, as well. But rather than having to wait to get our results, we know exactly what we got at the very end for two of the three sections (the third section is writing, and it takes a few weeks before we find out).

    It seems to me that this method is way better than having to distribute based on some centralized service.

    Also, competition for graduate school is just as bad as in India. I applied to two schools only to find out that over 3000 had applied to a school that was only accepting 100. If you don't have the numbers, they won't even look at the application.
  • by kihbord ( 724079 ) on Monday May 24, 2004 @11:40AM (#9238258) Homepage
    I live in a country where sending SMS messages is part of the daily life. In the Philippines, SMS traffic averages more than 20 a day. At more than 5 million GSM phone users, SMS traffic amounts to about 100 million SMS messages per day.
  • by Anonymous Coward on Monday May 24, 2004 @03:25PM (#9240498)
    If the study was on how many SMS messages were sent DURING the testing- I keep hearing about how loose Asians are with cheating, and this would prove it.

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