curtwoodward writes "You'd have a hard time picking just one way the traditional news business stumbled into the Internet era. But America's most important newspaper publisher says one mistake sticks out. In a recent discussion at Harvard, Arthur Sulzberger Jr. of the New York Times said newspapers really messed up by not having enough engineers on hand 'building the tools that we're now using.' Instead, the the news business faces a world where outsiders like Facebook and Twitter control the technology that is distributing their work." Or maybe those outsiders are just better.