Supermarket VOIP 139
chuckT writes "Tesco, the UK's largest supermarket chain, has announced plans to sell a VOIP handset and connection through their stores. Given that one out of every eight pounds, spent on shopping in the UK goes to Tesco, and the UK has one of the highest broadband takeup rates around, is this the end for the classic telecoms providers like BT?"
Imperial March (Score:1, Interesting)
Isn't the UK on the metric system? It sounds like Tesco should cut down on the amount of packaging it uses.
I once worked for a mobile cellular company; it had a product called Freedom Link that allowed business to setup an infrastructure that would relay on sight traffic for one mobile device to another. That was squashed a few years ago forcing you to go through their lines and pay the minutes that way. If you knew how simple these devices were, you wouldn't be paying any ce
Ahh those marketing geniuses! (Score:5, Funny)
This is totally kick-ass! Where else can you pay £4.99 to make free calls?
NOWHERE! That's where!
kinda crap but makes sense in the UK (Score:2)
Re:kinda crap but makes sense in the UK (Score:5, Funny)
This is exactly the kind of thing that makes people angry, move to other continents and start a Revolution against the reigning Empire.
Re:kinda crap but makes sense in the UK (Score:3, Funny)
Re:kinda crap but makes sense in the UK (Score:2)
Re:kinda crap but makes sense in the UK (Score:2)
But he changed hi
Re:Total crap makes sense in time. (Score:2)
The problem wasn't really a crop failure. Ireland produced plenty of crops, a good surplus in fact. It was all owned by the mostly-English aristocracy, and most of it was sold over in England. The Irish were generally not permitted to own land (and neither were 3/4 of the English population, for that matter). They were merely laborers on the farms. The wa
Re:kinda crap but makes sense in the UK (Score:3, Insightful)
For example, I live in Madison. Orange, which is 24.15 miles away (as the wolf runs) is a "local" call. On the other hand, Branford, which is 10.73 miles away, is not a local call and I am charged on a per minute basis.
That never made any sense to
Re:kinda crap but makes sense in the UK (Score:2)
Re:kinda crap but makes sense in the UK (Score:2)
Re:kinda crap but makes sense in the UK (Score:3, Informative)
Here, like most of Europe, however, its all changing to cell phones. I dont know anybody who still owns a landline. All cell phones in the US include free domestic LD. Many people have
Re:kinda crap but makes sense in the UK (Score:2)
However the catch is that calls to other local VOIP operators isn't free. And you can't tell the numbers apart.
Of course if you watch the TV or make a call, you eat into the available band
Re:kinda crap but makes sense in the UK (Score:1)
The best thing about this is that you'll need to have broadband. If you want broadband over BT lines (most likely) then you're still going to have to have a BT phone line coming into your house in order to get it - so you'll still pay BT at least 11 pounds per month in order to make your free calls. Hmmmm....
Re:kinda crap but makes sense in the UK (Score:2)
Haha... we have free long-distance [att.com] calls nowadays. I would much rather live in Europe for a lot of reasons, but I will say this: telecom be cheeeaaaap in this country.
Re:Ahh those marketing geniuses! (Score:1)
Re:Ahh those marketing geniuses! (Score:1)
BT? (Score:1)
Re:BT? (Score:1)
Re:Ahh those marketing geniuses! (Score:1)
It must be nice having a view of the world that's limited to your own back yard.
Re:Ahh those marketing geniuses! (Score:1)
That's why BT never offered free local calls.
Of course, all the cable companies offer them, and competing phone companies too.
However people just want one number, and more and more frequently they want it to be the mobile number. It's nice and easy, it isn't tied to your location, and the phones do lots of useful & neat things too. The number's the same if I move house, go on holiday, etc. The hous
Re:Ahh those marketing geniuses! (Score:2)
Re:Ahh those marketing geniuses! (Score:1, Interesting)
You are wrong here.
But you do get "free" local calls after you pay $24.99 for your landline. And that's just in a big city. To 'baby Bells' you can pay much much more... A the CHEAPEST landline down South for a friend of mine started at about $50/month; I told that friend to suggest Baby Bells perform an anatomically impossible act on themselves, and get a cell-phone instead.
They screw us over with the
Re:Ahh those marketing geniuses! (Score:2)
HI can I have two cans of soup and 100 minutes.. (Score:2, Funny)
Re:HI can I have two cans of soup and 100 minutes. (Score:3, Informative)
Next? I've been f**ked six times in the last month! Their swanky new DIY tills don't seem to understand what special offers are, nor to be able to count change accurately...
Re:HI can I have two cans of soup and 100 minutes. (Score:2, Informative)
Buy 3 CDs for £12!!!!
(all the CDs cost under £4 on their own)
I've had to put up with the DIY tills for a year or two now. They finally work most of the time now. Haven't had issues with special offers though.
Re:HI can I have two cans of soup and 100 minutes. (Score:2)
So as far as he's concerned Tesco gave him a free microwave oven.
Of course I hope that I'd notice an extra 70 pounds or so on my bill but he was in a hurry...
Re:HI can I have two cans of soup and 100 minutes. (Score:2)
Mum = mom, but spelt, well, correctly.
I hope not (Score:3, Insightful)
Re:I hope not (Score:2)
Re:I hope not (Score:2)
And given the level of whining by /.ers about getting dates, this condition seems doomed to only get worse as evolution continues its inexorable march.
Re:I hope not (Score:1)
Re:I hope not (Score:1)
We just made the jump to voip at my house. Previously, we would not have considered it - but now that my wife and I both have cell phones - the ability to make emergency calls is not really a problem. (Unless the cell phones aren't charged of course). In the event of a big disaster, it's likely that all phone service will be down so we'd be hosed anyway.
I think the two things driving the voip revolution are p
Re:I hope not (Score:2)
More
uh... (Score:5, Insightful)
POTS doesn't run on magic fairy dust, it requires electricity, but it is assumed to be well backed-up, although it still suffers problems of cut lines etc. In "real" emergencies like earthquakes and storms, POTS goes out ALL THE TIME. How about the growing tide of wireless-only people? 911 problems are the same, towers go out, etc. With VOIP, you're running over POTS or cable. If YOU have a backup power system, much as is required on the provider end, there's little if any systemic difference in reliability--and really, most people no longer use telephones that run only on the power of the phone line itself, so while your telephone line may be just dandy, it doesn't do much good when the phone itself is dead.
Re:uh... (Score:2)
Re:uh... (Score:2)
Huh?
Someone did the math on this, most US based phone services have an uptime of about 99.999% which equated to about 6 seconds of down time *a year.* Vonage has an average uptime somewhere around 99.4%, which in this event, is quite a large difference.
out of context. (Score:2)
Re:I hope not (Score:4, Informative)
2. Power cuts are an issue, sure. Of course, a UPS for the VoIP box, router, and cable modem (which would probably keep going for a LONG time) would solve this issue. Most folks I know use cordless phones which -- guess what -- don't work during power cuts either (the handsets are battery-powered, but the base stations aren't).
UPS works great (Score:2)
I suspect most of the energy probably goes on keeping the microwave link up, but it's still a pretty decent solution for me.
About the UPS thing (Score:2)
Two points about UPSs:
Re:I hope not (Score:2, Insightful)
Re:I hope not (Score:2)
Re:Moot point (Score:2)
Neither does anything else in the house.
Except candles and books... Oh and a cell phone.
Re:I hope not (Score:1)
Re:I hope not (Score:1, Interesting)
Re:I hope not (Score:2)
And for power cuts, most people have cell phones these days and Vonage can detect outages and re-route your calls to any other number(like your cell phone).
Wireless (Score:4, Insightful)
Phone number replacement needed (Score:5, Interesting)
The big problem I have with VoIP is it still seems to rely on people wanting to contact POTS numbers. When will we see a replacement for the old phone number?
The e-mail address isn't a bad idea, but I honestly don't want to share that with some people. A new number isn't memorable. Names are too generic and duplicated (there are 3 Adam Dada's that I've found in the past 3 years).
What is the solution for the "Follow Me" signature that we can use as our VoIP contact? Is the future settings up 3 or 4 addresses so we can give friends, family and tele-marketters different numbers?
Re:Phone number replacement needed (Score:2)
Re:Phone number replacement needed (Score:2)
And as a few recent slashdotters (who I sent my dating guide for geeks to in the past few weeks) know, the e-mail address is a loser's venture
I'm not single anymore, but I would find it funny to ask for a phone number and get a VoIP IP-address instead.
Re:Phone number replacement needed (Score:2)
The e-mail address isn't a bad idea, but I honestly don't want to share that with some people. A new number isn't memorable. Names are too generic and duplicated (there are 3 Adam Dada's that I've found in the past 3 years).
Google is offering VOIP service with their google talk service. Unsurprisingly it uses the same scheme as the rest of DNS. You can talk to bob@gtalk.com or set up your own domain and people can send you talk requests to bob@mydomain.co.uk or whatever. Set up as many as you like. They
Re:Phone number replacement needed (Score:2)
It seems like a non-issue, but I find that domain names are more bothersome than ever.
My old e-mail address, say A.Dada@GoingSomewhere.com, was easy 5 years ago. Then it became "Is that
I switched to gmail specifically for spam filtering, but I found that I never have to repeat my e-mail address anymore (and saved me thousands of dollars a year in what
Re:Phone number replacement needed (Score:2)
Re:Phone number replacement needed (Score:2)
In the long run, we can figure out a way to make a phone number address a domain name, I'm sure. We just need another DNS layer for reverse lookups, I guess.
Re:Phone number replacement needed (Score:2)
I'd like a gateway myself, for legacy support.
What most people don't think of though is the advantage of having a new phone system that uses voip. Right now, all voice transmissions are at the rate of 8kbps, which is rather shitty for voice quality. FM is at 64kbps and a cd can be ripped to 320kbps.
Imagine how much easier it would be to discern someone's voice on the phone if they were at FM quality?
Problems with the VoIP sellers (Score:5, Interesting)
I just wish these companies would be required to be friendlier and unlock the hardware after the "contract" is up.
Cellphone companies do thew same crap. I had to threaten to sue AT&T wireless because they locked my personal phone to their service. I purchased an unlocked phone myself used their service and their scumbag service rep locked my phone. these companies really need to learn what customer service is and that the customer's property needs to be released to them at the end of thwe contract.
Re:Problems with the VoIP sellers (Score:1, Flamebait)
You want to pass a law to do this? Make it criminal because you don't want to read the contract and deny making the free market decision to walk away from a bad contract?
You sign one bad contract -- stupid you. You sign more than one -- you're the problem, not the other company. I don't sign any stock contracts anymore for anything, even my cell phone company accepted my changes to their contr
Re:Problems with the VoIP sellers (Score:2)
Re:Problems with the VoIP sellers (Score:1)
If more people did this, these companies would think twice before gleefully screwing people. VoIP
Huh? (Score:3, Funny)
People in the UK exchange their fat for goods and services based on how much they weigh? Weird.
warning: kidding
Re:Huh? (Score:2)
That's nothing, in the States they can even make money and star in their own television [nbc.com] shows!
Re:Huh? (Score:4, Funny)
P.S. Americans think the world revolves around us because it does! The fat of America actually creates its own gravitational field stronger than the Earth's, which means it rotates around us. This is also why we have so many anorexic people here, they weren't heavy enough to remain where they were because our gravity is stronger. Watch out, McDonald's stock is up...
Re:Huh? (Score:3, Informative)
Some bore will probably mod me 'off-topic' for this but the British pound gets its name from the time before the Bank of England started issuing fidicuary (sp?) money and when a pound note was representative of a pound of gold held by the BoE.
Re:Huh? (Score:2, Informative)
A pound of silver, or roughly 240 silver pennies.
Comment removed (Score:3)
Re:Dear GOD! (Score:3, Informative)
http://www.tescopoly.org/ [tescopoly.org]
"Remember, every little hurts" is a piss-take of the Tesco slogan "Every Little Helps" which grates me every time I hear it.
Tesco are also bad for the environment, as trucks delivering to Tesco in a year, which in 2002 stood at 1,150,000 deliveries, clock up a total mileage of 140 million miles (224 million km).
--
silas
hobbit
Re:Dear GOD! (Score:3, Informative)
According to Wikipedia [wikipedia.org], Wal-Mart accounts for 14% of US grocery sales, 20% of toy sales, and increased overall efficiency in the US economy by
Re:Dear GOD! (Score:1, Interesting)
We have *TWO* walmart superstores. The local paper reported a few months ago that they do 40% of the retail commerce for our area.
Having seen them cause the rapid disappearance of mom-n-pop retail, hell will freeze over before I'll shop at a walmart.
Re:Dear GOD! (Score:1)
In this town, there is a Walmart and 4 other grocery stores. Walmart does well over 50% of the grocery business in this county.
I'm all for local businesses, and patronize them when feasible (I MUCH prefer the local hardware stores over Home Depot), but when it comes to food, which is such a large chunk of our monthly budget, we HAVE to use comparison ad shopping at Walmart. Walmart honors all oth
Re:Dear GOD! (Score:4, Interesting)
If you really want to get het up about them consider this: online, they take one pound in every four.
Walmart gets all my money (Score:2, Interesting)
Not saying I'm happy about it, but can't make the paycheck stretch as far anyplace else.
But Newegg gets my computer equipment expenditures...
Re:Dear GOD! (Score:2, Informative)
VoIP isn't all it's cracked up to be (Score:2, Insightful)
The lag in conversation was considerably smaller. The audio quality was a lot better. There were no dropouts. The audio never went crackly. It's a much better service, and the amount that people spend on ordinary landline calls these days is so small that the cost of broadband and equipment needed isn't worth the investment.
Re:VoIP isn't all it's cracked up to be (Score:1)
That's my main issue with Skype... CPU Usage. It's fine on my uber computer, but my friend isn't so blessed and it's quite annoying. We never had a real problem with teamspeak, though... Gotta keep trying to get him to switch back.
I'm sure the same thing can happen on VOIP phones with high bandwidth usage, but it's been a while since I've managed to max out my line.
Note
Re:VoIP isn't all it's cracked up to be (Score:2)
This is why you shouldn't use stuff like Skype. They offer no Quailty of Service, as any decent provider would offer. But then again, I really don't care for Skype all that much either. It's phenomenally stupid to have to rely on a computer/usb combo at all for VoIP, much
Duopoly (Score:1)
They offer no Quailty of Service, as any decent provider would offer.
But what if the ISPs run by both the local telco and the local cable company block quality of service, and no competing DSL ISPs find your location viable because of the prohibitive rates that the local telco charges for use of its last mile?
Re:VoIP isn't all it's cracked up to be (Score:2)
Re:VoIP isn't all it's cracked up to be (Score:1)
Have you tried using POTS to Australia though? If it's anything like the difference in calling Israel you'd be surprised at the quality difference. And the price difference... Skype wins here.
The end for BT? I doubt it. (Score:4, Informative)
I doubt it.
For a start, Tesco's on-line systems to date have sucked. I subscribed to Tesco Downloads to get a legal music download I wanted, and the UI was so bad that having let me sign up with a particular e-mail address, I then couldn't log in using it because it was a character too long for the field on the web form! I tried to contact them, but... there were no contact details, anywhere, and mails to webmaster at both the Tesco Downloads and the main Tesco site went unanswered. This doesn't exactly make me want to try relying on their VOIP system.
In addition to Tesco's apparent incompetence, BT (or the cable companies, depending on who you're with) still make a significant amount of money from those broadband subscribers. I hardly use my landline any more, but I still have to cough up several quid a month for BT line rental so that my broadband ISP and I can communicate. The actual cost of my calls on BT represents around 0.1% of the money I pay them, since they've been offering calls-for-almost-nothing for months anyway.
In other words, BT are now effectively an infrastructure company and not a services company, and their own phone service is almost free. Why do I need VOIP again?
Re:The end for BT? I doubt it. (Score:1)
For a lot of people in the UK, whether they use their landline, or a VoIP phone they are still paying money to BT one way or another. Either by traditional phone bills, or through their ISP who use the BT network. Not to mention you pay BT a chunk of money each month even if you don't make any calls at all. And with NTL getting stronger [adslguide.org.uk], it seems like BT's monopoly is under threat enough for it to avoid being broken up like AT&T in the US. Produ
Commoditization (Score:2)
It's time enough for the telcos and other lumbering pseudo-government regulatory-era dinosaurs to shape up and actually compete
Premature (Score:2)
VoiP (Score:1)
VOIP! (Score:2)
Actually, how is VoIP doing since people are dropping landlines for cell service? And since 911 is still only fully supported on POTS? Is it business environment only? Is a company like Vonage overrated / unnecessary?
Re:VOIP! (Score:3, Interesting)
Re:VOIP! (Score:1)
Actually, I'm dropping CELL in favor of VOIP! (Score:1)
I dropped landline in favor of Cell a while back. I just didn't like the principle of paying twice for the same service. Especially getting taxed twice for it (two 911 fees, etc.)
But the fact is, a cell phone for my wife and I on the Verizon Family Plan costs us right at $80/month. With the price of gasoline what it is now, plus we just had a baby, I'm looking to cut corners everywhere I can.
So now I'm ditching our cell
probably not... (Score:1)
I don't think so... (Score:1)
The end of BT? Errr... who owns the majority of the cables Tesco is using. (hint. take the letters T and B and rearrange them)
Not the end for BT (Score:2)
No Its not. Even tough Tesco offers broadband, They are just reselling BTs service. Most of the UK is covered by BT DSL service, and there aren't many other options. Cable internet is almost non-existent. There are some alternatives but few have any noteable penetration. Point being, BT isn't going anywhere.
Re:Not the end for BT (Score:1)
That is no matter which Voip you sign up for you are limited in that if you want to call someone from it then they have to be on either a landline, mobile or the same Voip as yourself. I do not know of any Voip that is able to call a different service as in Skype to msn for one example. So will this voip be the same.
If I wrong on this please..please let me know as I
Re:Not the end for BT (Score:2)
I'd just like to add: yes, Americans, BT is a monopoly. A fricking huge one. It used to be the state-owned one and only telecoms service, but was privatised a while back. Unfortunately all the competitors that spr
Superstore Mobile service in Canada (Score:2)
Given this trend, I would not be at all surprised if they started selling VOIP service, amongst other things, in the near future.
Fine (Score:2, Insightful)
Tesco (Score:2)
If you can beat Skype, join em (Score:1)
It isn't necessary to go VOIP personally anyway (Score:2)
http://www.uswitch.com/ [uswitch.com]
Same old phone, line and number but all your calls go via another carrier who do all the hard work for you.
e.g. Justdial.
http://www.just-dial.com/ [just-dial.com]
Free evening and weekend calls but no extra flat rate charge and only 2p/min for daytime calls and you don't have to buy any special hardware or install software on a PC or anything.
Re:The end for BT? If only... (nb) (Score:3)
Kind of like the theory that if you want to get rid of heart disease, remove everyone's heart. That is the only quick, easy, and sure fire way to do it. Once all the hearts have been removed, there will be no more heart disease, or cancer, or crime, or overpopulation.