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Democrats Spam Communications Government Network Networking Privacy Republicans Security Software The Internet United States IT News Politics Technology

Clinton's Private Email Was Blocked By Spam Filters, So State IT Turned Them Off (arstechnica.com) 268

An anonymous reader quotes a report from Ars Technica: Documents recently obtained by the conservative advocacy group Judicial Watch show that in December 2010, then-U.S. Secretary of State Hillary Clinton and her staff were having difficulty communicating with State Department officials by e-mail because spam filters were blocking their messages. To fix the problem, State Department IT turned the filters off -- potentially exposing State's employees to phishing attacks and other malicious e-mails. The mail problems prompted Clinton Chief of Staff Huma Abedin to suggest to Clinton (PDF), "We should talk about putting you on State e-mail or releasing your e-mail address to the department so you are not going to spam." Clinton replied, "Let's get [a] separate address or device but I don't want any risk of the personal [e-mail] being accessible." The mail filter system -- Trend Micro's ScanMail for Exchange 8 -- was apparently causing some messages from Clinton's private server (Clintonemail.com) to not be delivered (PDF). Some were "bounced;" others were accepted by the server but were quarantined and never delivered to the recipient. According to the e-mail thread published yesterday by Judicial Watch, State's IT team turned off both spam and antivirus filters on two "bridgehead" mail relay servers while waiting for a fix from Trend Micro. There was some doubt about whether Trend Micro would address the issue before State performed an upgrade to the latest version of the mail filtering software. A State Department contractor support tech confirmed that two filters needed to be shut off in order to temporarily fix the problem -- a measure that State's IT team took with some trepidation, because the filters had "blocked malicious content in the recent past." It's not clear from the thread that the issue was ever satisfactorily resolved, either with SMEX 8 or SMEX 10.
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Clinton's Private Email Was Blocked By Spam Filters, So State IT Turned Them Off

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  • Typical . . . (Score:5, Insightful)

    by Anonymous Coward on Thursday June 23, 2016 @07:47PM (#52377699)

    big boss tells IT to do whatever it takes to make THEM happy, even if it violates policy. Same story everywhere.

  • I thought the US government was concerned about Chinese made technology potentially giving up important information to the Chinese government. How is Trend Micro allowed in the State Department?
  • of course IT did
  • You other two options are "damn the rules and do as I say" and "damn you all and do as I say."
  • Whitelist (Score:5, Insightful)

    by stabiesoft ( 733417 ) on Thursday June 23, 2016 @08:10PM (#52377811) Homepage

    I run my own server for my tiny company. I've spent maybe 40 hrs total configuring spam. I have options to whitelist, blacklist, auto greylist, and various other options. It is inexcusable they can't do simple whitelisting by IP.

    • Re:Whitelist (Score:5, Interesting)

      by khasim ( 1285 ) <brandioch.conner@gmail.com> on Thursday June 23, 2016 @08:35PM (#52377915)

      The worse issue is that her server wasn't setup with a certificate. So no startTLS option.

      So all the emails she sent to it were sent IN THE CLEAR.

      So yeah, it seems like idiots all around this issue. None of them understood email or security or anything more than click-here-to-make-blackberry-work.

      • So yeah, it seems like idiots all around this issue. None of them understood email or security or anything more than click-here-to-make-blackberry-work.

        That's what happens when any technical objection can be construed as an act of open rebellion and disloyalty.

        The only remaining people who stay at your side with any power are spineless Yes-Men and Yes-Women.

      • Comment removed based on user account deletion
    • Re:Whitelist (Score:4, Insightful)

      by ebonum ( 830686 ) on Thursday June 23, 2016 @08:37PM (#52377923)

      They couldn't simply white list her IP. It is a little know fact that her server was on a home connection and she had a dynamic IP. However, the IT team was surprised to learn that bitch.dnsdynamic.com was available for DDNS.

      (all my facts may or may not be of a questionable source and I preemptively plead the 5th)

    • They might simply have had out of date rules and procedures that interfered with the quality of the system. That seems more likely to me than that they were complete childlike idiots.

    • In order to get whitelisted, you have to reveal the Domain MX record and IP address officially to the State Department, then it becomes very hard to sneak some shit under the table because you've just turned the table top into glass. A big part of the NSA mission is cyber-security, the first part of cyber-security is preventing unauthorized intrusions, the second part is knowing what was taken, and available to be taken to minimise the impact to national security when the inevitable happens. Clinton was try

  • Conniving bitch (Score:2, Insightful)

    by Anonymous Coward

    What a conniving bitch.... intentionally breaking the law and intent of the law.

    SHE SERVES US.

    This is all just her usurping the processes that we put in place to monitor the servants who serve us.

    At this point it's literally contempt for the American people's right to read the email of a public official.

    She disgusts me.

  • Comment removed (Score:5, Insightful)

    by account_deleted ( 4530225 ) on Thursday June 23, 2016 @08:18PM (#52377847)
    Comment removed based on user account deletion
    • Re:FOIA requests (Score:5, Insightful)

      by SensitiveMale ( 155605 ) on Thursday June 23, 2016 @08:38PM (#52377925)

      She did this to skirt FOIA requests. I'm not sure why there aren't any major news agencies with the balls to say it.

      The majority of those news outlets want her to win.

      And are willing to help her any way they can.

      • by Uberbah ( 647458 )

        The majority of those news outlets want her to win.

        Well, that's the biased conservative media for you. Bernie's kid-gloves treatment of the Megathatcher, combined with the media's willingness to ignore her brazen trainwreck of incompetence at just about everything she's ever done, means she might just win this thing.

        • by bmo ( 77928 )

          She'll likely win it, but not because she's liked.

          The only reason why she'll win is that the R side is just so horribly /bad/. Indeed the justification by a lot of Clintonistas is that they hold up the spectre of a "Trump Presidency."

          >megathatcher

          I love this term. Consider it stolen.

          >Bernie's kid-gloves treatment of her

          This is the most disappointing part of it. He could have annihilated her in ads using her own words and record. "But that's negative ads" and he pledged to not do negative ads. All

          • "I'm gonna go vote for Jill Stein."

            Yep. More generally, I'll add that anyone who does not live in a swing state can do likewise, without worrying about the consequences. Is your state going fully R or D? Do those choices stink? No worries, vote third party.
    • I've seen several reports on this topic. INAL. However, the reason that this topic doesn't come up with great frequency is that the max penalties are quite minor, I believe. According to my understanding, she could be charged for maintaining an unregistered system of records. The penalty is at most a misdemeanor and fined not more than $5,000. Any other penalties would be civil in nature. Feel free to correct me if need be. The criminal penalties for mishandling classified information are probably far more
    • Not only this, they talk about how little/trivial security issues were found in her mail...as if the week she spent *denying there were such servers at all* wasn't spent scouring the SHIT out of those hard drives.

      What was "found" in the 50k emails she released was either
      - incompetence on the part of her team (unlikely - she may be a heinous reptile queen but I don't think many people have believed her incompetent. Merely evil.)
      or
      - deliberately seeded to give the DoJ something meaningless to find, and the c

      • What was "found" in the 50k emails she released

        No, 50K pages , not 50K emails... And we know how many pages there were because her lawyers 'helpfully' printed each out as PDFs that had to be scanned and indexed.

    • by Tablizer ( 95088 )

      She did this to skirt FOIA requests.

      Um, do you have direct evidence of this motivation, or do you claim to be a mind-reader?

      • They don't need to read minds, all it takes is a little AM radio and they'll provide the mind reader.

  • No gray matter at all.

  • The officials made a policy decision.
    Case and investigation seems closed if this is true.
    "State Department officials by e-mail because spam filters were blocking their messages. To fix the problem, State Department IT turned the filters off "

    We can quibble about document classification but classification is a result of policy
    and the use or non use of a department mail server is also policy.

    If those that make policy change it one way or another one place or another and even if that
    policy was modified

  • Incredible.
  • I heard that they set Hillary's computer to be the DMZ on the State Department's NAT router because she didn't want to deal with figuring out port forwarding or UPnP.
  • by trout007 ( 975317 ) on Thursday June 23, 2016 @09:02PM (#52377999)

    How else was she supposed to get bribes from all of those Third world nations with a normal spam filter?

  • by Smiddi ( 1241326 ) on Friday June 24, 2016 @12:57AM (#52378675)
    I cant believe that Americans actually have this woman as a presidential option. If she cant even follow basic security principles, imagine the non-compliance and disregard for laws and rights if she was the president? With the two main candidates being Trump an Hillary, the rest of the world is thinking that the US citizens just failed a simple IQ test.

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