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The Almighty Buck AI Businesses Transportation Technology

Uber Starts Charging What It Thinks You're Willing To Pay (bloomberg.com) 235

An anonymous reader quotes a report from Motherboard: Uber drivers have been complaining that the gap between the fare a rider pays and what the driver receives is getting wider. After months of unsatisfying answers, Uber is providing an explanation: It's charging some passengers more because it needs the extra cash. The company detailed for the first time in an interview with Bloomberg a new pricing system that's been in testing for months in certain cities. On Friday, Uber acknowledged to drivers the discrepancy between their compensation and what riders pay. The new fare system is called "route-based pricing," and it charges customers based on what it predicts they're willing to pay. It's a break from the past, when Uber calculated fares using a combination of mileage, time and multipliers based on geographic demand. Daniel Graf, Uber's head of product, said the company applies machine-learning techniques to estimate how much groups of customers are willing to shell out for a ride. Uber calculates riders' propensity for paying a higher price for a particular route at a certain time of day. For instance, someone traveling from a wealthy neighborhood to another tony spot might be asked to pay more than another person heading to a poorer part of town, even if demand, traffic and distance are the same.
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Uber Starts Charging What It Thinks You're Willing To Pay

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  • by NotInHere ( 3654617 ) on Friday May 19, 2017 @08:28PM (#54452669)

    Other companies will adopt this as well. They will charge you what you are willing to pay them. You won't even be safe outside of the online world, in retail shops the price tags will adopt depending on the time of day and maybe even, combined with face tracking, who is around.

    • by TWX ( 665546 ) on Friday May 19, 2017 @08:33PM (#54452695)

      This is why taxi companies have to post rates and those rates are based on a combination of time and odometer, at least in many jurisdictions it's mandatory for them to do this.

      Uber is once again demonstrating why we have passenger livery laws, and in this case it might well be the first time that flouting it has a strong effect that's really felt by the customer.

      • by Anonymous Coward on Friday May 19, 2017 @08:40PM (#54452751)

        the gap between the fare a rider pays and what the driver receives is getting wider.

        Uber's profit margin is none of the driver's business. Don't get me wrong, I'm not defending Uber. I think they're scumbags and you shouldn't work for them. And if you don't think Uber is paying you enough, then that's another good reason to not work for them.

        • by Beau1080p ( 4928265 ) on Friday May 19, 2017 @08:58PM (#54452841)
          Orbitz started doing this in 2012 [time.com]
          • Airlines have been doing this, like, forever, and no one ever batted an eye.
            • by TWX ( 665546 ) on Saturday May 20, 2017 @10:19AM (#54454923)

              That's not true that no one has batted an eye, and it's also not entirely true that airlines have been doing exactly this either.

              If I understand Uber and its ilk, the amount of time between booking a ride and taking the ride is short, minutes to hours, to the point that it's essentially a single act. By contrast, the amount of time between booking an airline seat and taking the flight is usually days or weeks, and sometimes even months, and since airlines themselves are financially tied to the aircraft (either leasing or outright ownership) they are paying for the the vehicle in addition to the staffing and everything else; the airline takes on the financial risk. Fares start low-ish to attract travelers, rise as time to the flight shortens, then may plummet reasonably close to the flight to try to fill-in seats, then skyrocket in the last couple of hours to profit off of demand for last-minute bookings before getting even cheaper as standby passengers are booked.

              I do not care for how airlines price fares, but since airlines are the entity bearing the financial burden of the entire aspect of the flight then I am less annoyed by it. Uber doesn't own the cars, doesn't pay salaries to the drivers whether they're driving or not. If Uber is pushing the financial aspect of the risk to the drivers then it shouldn't claim one thing to the passenger and another thing to the driver.

          • by hawk ( 1151 )

            It's older than that.

            Some airlines used cookies in the late '90s or 2000, and charged a higher price when you returned. You could be offered the original again by deleting the cookies.

            hawk

        • by ShanghaiBill ( 739463 ) on Friday May 19, 2017 @09:31PM (#54452935)

          Don't get me wrong, I'm not defending Uber.

          You should defend them. They have every right to charge what the market will bear. They have every right to pay their employees what the market will bear. They are a business, not a charity.

          If you don't like what they charge, then use Lyft, or take a taxi, or walk. If you don't like what they pay, then go work elsewhere.

          Disclaimer: I use Lyft. I hate Uber. But although I don't like what they charge, I will defend their right to charge it (although, unlike Voltaire, not to the death).

          • by Grishnakh ( 216268 ) on Friday May 19, 2017 @10:13PM (#54453101)

            Yeah, but the thing here is that while Uber's profit margin is really their own business, and they can charge what they like, they actually have a negative profit margin: the drivers are paid *more* than what the company is taking in from riders (at least, that's what I keep reading). That's not sustainable. But that's between Uber and their silly investors.

            • They have a negative profit margin not because they pay their drivers more (in the US), but because they sink a boatload of cash into buying hookers, booze, and drugs for politicians. They sunk 10 mil on trying to get austin to overturn their background check in a referendum and failed, so they went up the chain and spent an unknown amount on the texas legislature for a statewide law that trumps the local ordinance. Clever they are. The current rate structure is just the beginning. Once they have driven eve

              • Yeah, but honestly, how likely is it they could run everyone else out of business? The core of their business is "ride-sharing", which really means a cellphone app which tracks drivers and matches them up with riders. It's not that technically difficult, and other companies exist doing the same thing, namely Lyft. Other cab companies have actually made similar stuff now in response, Anyone with a little capital could make a similar app; it's just not that hard. I don't see how Uber could possibly corne

          • by SirSlud ( 67381 ) on Friday May 19, 2017 @10:20PM (#54453127) Homepage

            It's really weird to me that people think that the fact that it's their right has anything to do with this discussion. The question isn't if it's their right, it's if they're exercising their rights in a way people are free to disagree with. And saying it's none of our business is a curious moot position to take: they volunteered the information. It's like somebody saying something really stupid, and you present a counter argument, and people say, "Yeah but, they have the right to say whatever they want." Yes they do. What does that have to do with breaking down what they said?

            • by asylumx ( 881307 )

              It's like somebody saying something really stupid, and you present a counter argument, and people say, "Yeah but, they have the right to say whatever they want."

              The problem with this analogy is that it happens IRL way too often to make it sound wrong :-(

          • by Dunbal ( 464142 ) * on Friday May 19, 2017 @10:33PM (#54453157)

            They have every right to charge what the market will bear.

            The customer has the right to know how much it will cost before the transaction occurs.

            • Re: (Score:2, Informative)

              The customer has the right to know how much it will cost before the transaction occurs.

              Taxis don't do that. Why should Uber? At least Uber gives you an estimate, but the final price can depend on traffic delays. I don't use Uber, but Lyft estimates are usually accurate.

              • by gweilo8888 ( 921799 ) on Friday May 19, 2017 @11:36PM (#54453341)
                Yes, they do. Your taxi has a set rate for every mile driven, a set rate for every minute of waiting, and a set rate for any addons like baggage etc.
                • That gives the customer a rate, but not a transaction cost. Customers don't have a right to a specific transaction cost unless it's quoted up front as a fixed fee.

              • Re: (Score:3, Interesting)

                by bondsbw ( 888959 )

                It's not like that is even remotely unique to this industry.

                I always fill up at the gas station, and I pay whatever the price comes to. The yogurt shop charges by weight after I pour and add toppings. My employer pays me for all the time I use to complete a task. This happens with or without an estimate; so long as the final charge is reasonable, people usually don't complain.

                • What they are doing here is charging you $2.07 if you are in jeans and driving a honda at 3pm but $2.75 if it's midnight and they know the other stations are closed. And $3.75 if you are driving a nice car at midnight.

                • by Dunbal ( 464142 ) *
                  The gas station has a big sign out front with the price of gas per gallon. The yogurt shop has a sign with the prices on it. I'm not talking about an estimate, I'm talking about a variable price that's kept hidden from you until after you've used the service. It's nobody's fault if you can't add up the prices on a menu or multiply the price per gallon by the number of gallons to fill your tank.
            • by asylumx ( 881307 )
              They do know that. Uber gives you the price before you accept the ride. This issue is more akin to how Best Buy was caught showing different prices on their website if you were in the store than it did if you were browsing from your home PC a few years ago.

              BTW isn't Amazon doing something like this too? Don't they show different prices based on your personal shopping history?
            • The customer has the right to know how much it will cost before the transaction occurs.

              No. They have the choice to use such a service or not though. Rights have nothing to do with it.

          • Difference with a taxi (or most other businesses) is that Uber has all your history, and may very well tempted to estimate a price based on your rides history (and not only based on place and time). For instance, if you're always blindly accepting the ride offered by Uber, you may get that +10%.
          • You should defend them.

            Why?

            They have every right to charge what the market will bear. They have every right to pay their employees what the market will bear. They are a business, not a charity.

            They are contributing to the failure of the market by participating in the race to the bottom. Defending them is an idiot's move.

        • Uber's profit margin is none of the driver's business. Don't get me wrong, I'm not defending Uber. I think they're scumbags and you shouldn't work for them. And if you don't think Uber is paying you enough, then that's another good reason to not work for them.

          It absolutely is the drivers' and the passengers' business. It's the drivers' business because Uber proposed a deal where each party gets a certain percentage of the pay. It's my business because it means my money doesn't go towards paying for the service, but towards financing the greedy parasites.

          In addition, any system that wants to charge me more than someone else for the exact same service pisses me off in a major way. To the extent where I say "shove it up your ****" and use a different service, ev

        • "Uber's profit margin is none of the driver's business. Don't get me wrong, I'm not defending Uber. I think they're scumbags and you shouldn't work for them. And if you don't think Uber is paying you enough, then that's another good reason to not work for them."

          But the issue is that Uber is partly able to undercut Taxis because they claim that theuy aren't a taxi company and don't employ drivers and merely take a percentage commission for facilitating a transaction between a rider and an independant driver.

      • Uber is once again demonstrating why we have passenger livery laws

        Not quite. When Uber sets a centralised price based on some algorithm it is still deterministic. The reason we have the laws we do is to stop individual drivers from attempting to screw individual passengers when they believe they have some upper hand. This price may be variable to extract money from passengers but it is far from the reason why the laws were introduced.

    • Just as has been occurring for the biggest part of human existence. The idea of a set price and or posted price tags is relatively new to civilization.

      https://www.quora.com/When-dur... [quora.com]

      • The idea of a set price and or posted price tags is relatively new to civilization.

        So is penicillin. What's your point? Innovations are new, and therefore we should undo them whenever they are in the way of corporate profits?

      • by 1u3hr ( 530656 )

        It's such a fucking pain in the arse when in a third world country, you HAVE to bargain for every single purchase; or get charged the "white man" price -- ten times or more than the local price. Uber is bringing this shit back -- but when I bargain for a bejak in Indonesia; I know how the system works. I also expect I won't get the same price as a local. Uber is exploiting the trust people that an automated system will be fair; so very likely white people will be paying more on average than coloured in many

    • by ShanghaiBill ( 739463 ) on Friday May 19, 2017 @09:19PM (#54452901)

      Other companies will adopt this as well. They will charge you what you are willing to pay them.

      This is terrible. Someday, even flea markets and third world village produce stalls will start negotiating prices based on what they think you are willing to pay. We will look back to 2017 as the end of innocence, when Uber became the first company in history to discover price discrimination.

      • Someday, even flea markets and third world village produce stalls will start negotiating prices based on what they think you are willing to pay.

        Where do you see that Uber lets you negotiate?

        • Right at that button that the consumer has the choice not to press.
          Even take it or leave it offers are still a negotiation.

    • by Ol Olsoc ( 1175323 ) on Friday May 19, 2017 @10:20PM (#54453123)
      I'm not willing to pay anything. Looking forward to free rides from Uber.
    • Taxis have done this for years. It's also highly illegal. Yet another reason to not invest in Uber.

    • "Other companies will adopt this as well"

      Are you kidding!? Barring government regulation, that's they way companies run since forever: pay the producer as little as you can get with and then ask the buyer as much as you can come with.

      The only difference is how clever are they at that, but the basic fact remains.

    • ...they are just joining the rest of the world's pricing strategy:

      * airlines set ticket prices largely based on willingness to pay, which is why a short flight between Calgary and Ft.McMurray in Canada full of oil workers costs more than a flight from Canada to Europe or Asia.

      * hotels price their rooms based not only on demand but where their customers are visiting from...Americans often get better Vegas deals than Canadians and Europeans, and room prices go up during conventions so the "special convention

  • Simple then, just take your Uber ride to the wrong side of the tracks, then walk across the tracks to the right side where you live.
    • Re: Tracks (Score:2, Insightful)

      by Anonymous Coward

      Why should you have to do this?

      Time to support your LOCAL taxi companies again. These guys are proven to be crooks over and over?

      Donate your money to a good cause if you have too much.

    • Re: (Score:3, Interesting)

      by Anonymous Coward

      This!

      When I Ubered from the Orlando, FL airport, the ride was wicked expensive because to service the airport, there were special requirements (black limo or upscale SUVs only) and the driver said they had to pay $1000 per year for the privilege of picking up fares there.

      The return trip to the airport was half the cost, and that driver explained the strategy for my next trip. Get your airport ride to the nearest restaurant, and then call a normal Uber from there to wherever you are actually headed.

      I thought

      • Plenty of airports have a well known off-airport location for ride-sharing pickups. Sometimes these are walkable from the airport, but otherwise a short ride on a shuttle or public bus. If I am flying into an unfamiliar airport, I do some googling ahead of time so I know what to do when I get there.

  • by Dutchmaan ( 442553 ) on Friday May 19, 2017 @08:32PM (#54452689) Homepage

    "...How much you got!?"

    (I think they call this a shake down)

    • "...How much you got!?"

      (I think they call this a shake down)

      Yes and no. Uber does not have a monopoly, and people can comparison shop to Lyft or even a taxi or public transit.

      If and when they get caught charging more based on phone battery life, then they should be hanged. Until then, remember that price discrimination on its face isn't actually irrational.

      People have different utility functions. A ride is worth more to one person than to another. And the fact that Uber is not a monopoly means that customers can comparison shop, at least for now. (This will become m

    • by acroyear ( 5882 )

      They don't even need to ask. All they need to do is somehow link up your phone and account with your Google, Facebook, and Amazon cookies and they can get all of that info they want.

  • Regulated Taxis (Score:3, Insightful)

    by Anonymous Coward on Friday May 19, 2017 @08:36PM (#54452713)

    So now do you understand why taxi companies are regulated?

    • Re:Regulated Taxis (Score:5, Insightful)

      by Luthair ( 847766 ) on Friday May 19, 2017 @08:47PM (#54452783)
      Pretty much this, we ended up with regulated rates because when taxis did what they wanted we ended up with unpredictable and predatory pricing.
    • by Imrik ( 148191 )

      No one really had a problem with taxis being regulated. The problem was that both the number of companies and the number of taxis were severely limited. This led to a low supply and high prices along with no motive to give better service. Until ride sharing companies moved in the taxis around here were still using credit card imprinters and would often refuse service or in the worst case, kick people out partway if they found out they weren't using cash.

      • by Luthair ( 847766 )

        The problem was that both the number of companies and the number of taxis were severely limited. This led to a low supply and high prices along with no motive to give better service.

        The part that you're overlooking is that roads are a scarce resource in cities, so we really don't want a large number of hire cars circling adding to congestion. I'd say the second half of the argument is also false, you don't have to look hard to find a lot of complaints about drivers for either of the Internet taxi dispatchers.

        • by Imrik ( 148191 )

          The issue wasn't so much the complaint worthy service by some drivers, but rather the antiquated systems that caused it. Using credit card imprinters to deal with cards until 2014 or thereabouts was ridiculous.

        • What you taxicab socialists are overlooking is that any ride service where the supply is able to accommodate any demand is inherently cheaper than any ride service that limits the number of providers.

          Not only do I Uber, but on occasion to Walmart. May your heads explode.

      • by hawk ( 1151 )

        The wonders of supply and demand is such that if you're willing to pay, you can even get driven in a classic Cadillac . . .

        A couple of weeks ago, wealthy folks had an Elvis themed wedding, and contacted our club to drive the guests and Elvi (yes, "Elvis" has a plural in Las Vegas, and we need it . . .) from the private terinal to the Casino.

        It wasn't cheap; they paid $250/car--and, once we pointed it out, the $50 surcharge on our classic car insurance for commercial use . . .

        Interestingly they got the price

    • So now do you understand why taxi companies are regulated?

      Yes. To create artificial scarcity and generate a lucrative market for medallions and permits.

      • Re:Regulated Taxis (Score:4, Insightful)

        by Luthair ( 847766 ) on Friday May 19, 2017 @10:10PM (#54453089)
        Roads are a scarce resource in large cities, we don't actually want a large number of taxis on the road. The part of the medallion system that is dumb is that it isn't tied to the driver.
        • by swb ( 14022 )

          You've argued in two comments about road scarcity meaning "we don't want a large number of taxis on the road."

          That's idiotic -- non-taxi vehicles outnumber taxis by a huge number nearly everywhere, probably even in Manhattan. Doubling the number of taxis would be a single digit increase in the number of total vehicles in most places.

          There's a sound argument that convenient and easily obtainable hired car service would be a meaningful reduction in the number of private vehicles used. Driving a private car

  • by bmo ( 77928 ) on Friday May 19, 2017 @08:40PM (#54452747)

    Dahon makes these wonderful fold-up bikes you can take on mass transit and not look like an asshole (though you will look like a bear riding a bicycle).

    When you make pricing unpredictable, customers are going to stay away in droves. As will I.

    "But you're taking your life in your hands by biking in Boston"

    It's not any worse than say, Providence or Warwick.

    --
    BMO

  • by 0xdeaddead ( 797696 ) on Friday May 19, 2017 @08:48PM (#54452793) Homepage Journal

    Tony the tiger??? Is it great? Tigers have stripes, not spots.

  • Next step... (Score:5, Insightful)

    by MtHuurne ( 602934 ) on Friday May 19, 2017 @08:49PM (#54452797) Homepage

    ...Uber starts paying its drivers what it thinks they're willing to accept.

  • We want.....a SHRUBBERY!!!!
  • Better example: (Score:5, Interesting)

    by 140Mandak262Jamuna ( 970587 ) on Friday May 19, 2017 @08:59PM (#54452849) Journal
    Someone travelling from a poor neighborhood to a fast food joint when the work shift starts will be asked to pay more than someone going from movie theater to starbucks, because the former might not have any other transportation and can be squeezed dry.
    • by mjwx ( 966435 )

      Someone travelling from a poor neighborhood to a fast food joint when the work shift starts will be asked to pay more than someone going from movie theater to starbucks, because the former might not have any other transportation and can be squeezed dry.

      Not really.

      This is Uber admitting they're losing money and charging people more because they think that people use Uber because of an irrational hatred of the taxi industry... erm... I mean loyalty, rather than the fact Uber was the lowest priced option.

    • Someone travelling from a poor neighborhood to a fast food joint when the work shift starts will be asked to pay more than someone going from movie theater to starbucks, because the former might not have any other transportation and can be squeezed dry.

      Unlikely, the person in the poor neighbourhood is probably catching public transit (or biking, or walking).

      If anything they're going to going to have trouble catching an Uber at all since the drivers will be making more money shuffling wealthier people back and forth from starbucks.

  • excuse the sarcasm (Score:4, Insightful)

    by desdinova 216 ( 2000908 ) on Friday May 19, 2017 @09:07PM (#54452871)
    isn't the purpose of Taxi regulations is to make sure that the price is consistent regardless of time of day or distance? Oh wait, Uber thinks they're exempt from taxi regulations
    • isn't the purpose of Taxi regulations is to make sure that the price is consistent regardless of time of day or distance?

      That leads to artificial shortages when demand is high, such as rush hour on a cold and rainy day. If the price is allowed to rise, more drivers will be incentivized to provide rides instead of staying home out of the rain.

      With fixed prices, you pay more than the market price when demand is low. You pay less than the market price when demand is high, but you spend a lot longer standing in the rain waiting for an available cab.

    • Uber hasn't ever worked on a pricing structure like that. Why the sarcasm?

      The problem with a fixed prices is it leads to shortages and surplussed as the demand fluctuates.

    • by hawk ( 1151 )

      No, you missed the point *entirely*.

      The purpose of taxi regulation in US cities has *always* been about being an entry to barrier to protect the cab companies, and to protect the from competition from one another.

      Everything else that it does is a side issue.

      Roughly, the extra costs to the taxi company are worthwhile, as the higher costs keep potential entrants out, allowing participation in cartel/oligopoly profits.

      On top of that, the incumbents are not subject to the usual cheating by other cartel members

  • by bjdevil66 ( 583941 ) on Friday May 19, 2017 @09:23PM (#54452915)
    I honest didn't give a damn about all the weird stuff Uber and its CEO have been doing to various parties. All politics, embarrassments, etc. - don't care... As long as 1) the ride is cheaper, and 2) the drivers are good, that's fine.

    This change, however, strikes a nerve for me personally. It's a combination of Big Brotherly data accumulation and usage against people, along with a heaping helping of, "Screw you, rich boy," shakedown.

    If this is the way data collection is going, and how it'll be used, then THIS kind of abuse of people's wallets may finally be what wakes up the average Joe as to why privacy still matters.
    • by mjwx ( 966435 )

      I honest didn't give a damn about all the weird stuff Uber and its CEO have been doing to various parties. All politics, embarrassments, etc. - don't care... As long as 1) the ride is cheaper, and 2) the drivers are good, that's fine.

      Lets stop pretending you gave a shit about point number 2.

      I've been in enough Ubers to realise that most of them drive worse than 3rd world taxi drivers. People only went with Uber because it was cheaper. If it is no longer cheaper, they will no longer have customers.

    • This change, however, strikes a nerve for me personally. It's a combination of Big Brotherly data accumulation and usage against people, along with a heaping helping of, "Screw you, rich boy," shakedown.

      If this is the way data collection is going, and how it'll be used, then THIS kind of abuse of people's wallets may finally be what wakes up the average Joe as to why privacy still matters.

      Word, Bro. Fuck over poor people? Awesome, that's capitalism. Suck it up, snowflake. But fuck over the rich bros? Man, that should be a wakeup call to everybody.

  • I could just call a cab with proper insurance.
  • by jasnw ( 1913892 ) on Friday May 19, 2017 @10:44PM (#54453201)
    Uber has learned what airlines have long known - you can screw the customer over at will and with little fear of retribution because you're not the one at the pointy end of the customer-interface spear. Gate agents and check-in agents take 90% of the heat for airline behavior, and Uber drivers, who aren't getting any of the extra cash, will take the heat for the Uber higher-ups who make the policy, set the prices, and rake in the cash. Capitalism, gotta love it.
  • I kind of lilked Uber when I was too sick to drive myself to the doctor's appointments. The drivers were usually pretty willing to give me an extra hand. Then I noticed something on my home LAN reports. A lot of connections to a HTTPS address I didn't recognize from my phone. A look up of the domain name came back with a private registration, and the IP addresses were allocated to large ISPs without sub-allocations. The certificate details weren't too helpful either.

    So I started deleting apps from my phone.

  • Why stop at setting fares based on "how much *groups* of customers are willing to shell out "? Uber has a personal relationship with you, don't they? So they can experiment with your *personal* willingness to pay ... if you are a regular customer, they can keep upping your price a little bit, then do it a little more at rush hour to see how likely you are to accept high rates under stressful conditions. Come to think of it, maybe they can figure out a way to get your heart rate from your smart watch to g
  • I have used Uber when I was sick.a lot around at the end of the year.
    This week I had too training events where I wanted to arrive on time and without worries, and I got Uber - the prices were more expensive than they should be.
    From that and this notice, I think Uber is also penalising more frequent users, from them to subsidise lower prices to attract new users.
    Is it a good strategy? I often used Uber because the prices were attractive; if suddenly they are the double, I will start using more my car.
    As
  • This is just another one of the many reasons I'll avoid Uber. Unless I'm desperate, I won't use them, and unfortunately, if I'm desperate their algorithms will probably fuck me extra hard in my time of need. Thanks, Uber.

    Die, Uber, die. (That just means "The Uber, the", as Sideshow Bob will attest.)

  • So under this premise Uber could charge more for someone going from Apple's Campus in Cupertino than they would in East Palo Alto for going the same time/distance?

    We're nolonger in an age where a ride is based on time and distance, but on your economic standing.

    What about charging more for "dangerous parts of the city"? $5 more for picking someone up in Oakland rather than Atherton (home of the CEOs)?

    Or you could crank it up $10 more if you were going to the airport (bonus if Uber could determine when your

  • peace of mind (Score:5, Insightful)

    by Tom ( 822 ) on Saturday May 20, 2017 @02:25PM (#54455845) Homepage Journal

    Back to the robber baron times.

    People think they are smarter than their grandparents when actually they are so much more dumb that they don't even notice it.

    You see, there is a reason for regulations, for fixed fares, for trade union wages and all that "evil government" stuff. The reason is called peace of mind.

    Sure I can go through life negotiating every small deal, always checking all the prices, always on the edge making sure nobody takes advantages of me while I try to use every opportunity there is. What a stressful way to live your life!

    When you travel the same way multiple times, you learn very fast how much the taxi rate is. If you travel in the same city a lot, you can quickly make reasonable estimates. Because of fixed prices. I can decide to take the taxi to the airport tomorrow, estimating what it will cost me and deciding the saved time is worth it. But when prices change all the time depending on a hundred variables half of which I don't even know, then there is no such calmness. I need to check all the different driving services and compare, and just before booking, not the evening before. Then I need to make sure none of the surge charging or other modifiers changes the price at the last minute.

    Why should I fuck my brain like that to maybe save a few bucks? Why should the driver go to work in the morning with not the slightest clue how much he'll earn today? The slavery to market mechanics sucks the souls out of all the human beings involved in the transaction. You can do business like that when you have machine-to-machine trading, but us humans, for us all of this dealing is not an end in itself, it is just a tiny part of the life we live, and the mental burden, the uncertainty and unpleasant surprises have an effect far stronger than the monetary optimisation effect.

    The "gig economy" is not a new invention. Millions of people throughout the ages lived their lives like that. Short, miserable and poor lives. Nobody ever became rich with gigs. It's just a trick to swindle us out of the health care, unemployment and other social security systems that older generations fought and died for to establish. Everyone pushing this misery ought to be ashamed and beg for forgiveness at the graves of their grand- and grand-grand-parents.

Keep up the good work! But please don't ask me to help.

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