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John Hancock Will Include Fitness Tracking In All Life Insurance Policies (venturebeat.com) 295

An anonymous reader quotes a report from VentureBeat: John Hancock, one of the oldest and largest North American life insurers, will stop underwriting traditional life insurance and instead sell only interactive policies that track fitness and health data through wearable devices and smartphones, the company said on Wednesday. The move by the 156-year-old insurer, owned by Canada's Manulife Financial, marks a major shift for the company, which unveiled its first interactive life insurance policy in 2015. It is now applying the model across all of its life coverage. Policyholders score premium discounts for hitting exercise targets tracked on wearable devices such as a Fitbit or Apple Watch and get gift cards for retail stores and other perks by logging their workouts and healthy food purchases in an app. In theory, everybody wins, as policyholders are incentivized to adopt healthy habits and insurance companies collect more premiums and pay less in claims if customers live longer.
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John Hancock Will Include Fitness Tracking In All Life Insurance Policies

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  • And so it begins (Score:5, Insightful)

    by YrWrstNtmr ( 564987 ) on Wednesday September 19, 2018 @08:10PM (#57345256)
    Not fit enough, eat too much red meat, drive too fast....sucks to be you.

    tracked on wearable devices such as a Fitbit or Apple Watch
    Yeah, THAT will go over well with my employer. Specifically, no smart watches in the building. AT all, ever.
    • by ls671 ( 1122017 )

      Don't worry, if you contact my new insurance broker start up company, you are guaranteed to always get the best price available from that company.

      All thanks to our revolutionary app available for all types of devices, you are guaranteed to always have the best fitness and health data available.

    • Why not charge those who engage in less healthy life styles more? If you think it actually makes no difference you are free to offer policies to those who would pay more at a reduced price. If John Hancock is wrong, they're leaving all kinds of money on the table by overcharging some of their customers. You could easily undercut them and make a tidy profit while doing so. Of course if they're not wrong . . .

      Insurance is really just legalized gambling. Much like the tracks, not all horses are a good retur
      • Thing is, it's none of my fucking business what you do in your PRIVATE life, and it's none of YOUR fucking business what I do in mine.

        I'm not willing to sacrifice my privacy, or yours, to maximize profits for Insurance companies. You think you're going to get LOWER rates from this?

        Oh you sweet summer child.

      • by arth1 ( 260657 ) on Wednesday September 19, 2018 @09:46PM (#57345622) Homepage Journal

        Insurance is really just legalized gambling. Much like the tracks, not all horses are a good return on investment. No one wants to bet on a loser and the only reason to do so is because the payout is so high.

        While true, what the insurance companies do now is like increasing the betting cost on low ranked horses without increasing the payout. The end result is that no one will go the races any more.

        The more you track the customers and better predict their future, the less incentive there is for those customers to buy insurance. If the premiums could reflect your risk with 100% accuracy, you'd lose no matter what. The closer they get to accurate and farther from chaos, the more certain a loss will be, and the less incentive there is to participate.

    • Maybe if there was universal health coverage like in any other modern country.

      But the fast-driving, red-meat eating dudes would likely rather drive themselves directly to the grave that have that, for some reason.

      "They bought their ticket, they knew what they were getting into. I say, let 'em crash!" -- Airplane! (1980)

    • Re: (Score:2, Insightful)

      by omnichad ( 1198475 )

      3 years later...oh, actually eating red meat is good for you now. Here's a refund...just kidding. Just wait until you look at people's egg and butter/margarine consumption histories. Everything bad is good again and vice versa. Good old grains are currently the devil.

    • Donâ(TM)t worry, you will just pay more for not using the watch.

    • Not fit enough, eat too much red meat, drive too fast....sucks to be you.

      Actually I'm totally for that last one. Speed limits aren't suggestions. Bout time the assholes putting the rest of us in danger got their due.

  • but if the public gets smart and demands that their data requires reimbursement for its use...
  • by OutOnARock ( 935713 ) on Wednesday September 19, 2018 @08:17PM (#57345276)
    Its like the auto insurance companies wanting to monitor everything I do in my car.

    These should be things that one has to "opt-in" for.

    I don't want the "discount" for being on an electronic leash......

    There is just something about this that rubs me the wrong way.
    • You are opting in when you select them as your provider and sign the contract.
      • If it's employer provided/subsidized, you have no realistic option.

        It should be ILLEGAL for them to have that as a compulsory term.

        Full stop.

        Try that shit in Europe and see how long it works for you.

        • by Mashiki ( 184564 )

          It's interesting because in Canada there's already provincial legislation that makes this illegal. My guess is that they're going to try going the federal route(that there's no legislation covering all canadians) when this is challenged in court stating that the provinces are unable to regulate it, the courts of course already have already set precedent in other issues similar to this. The insurance industry was slapped over similar attempts with cars and driving habits a few years ago.

      • Comment removed based on user account deletion
      • "The insurer will begin converting existing life insurance policies to Vitality in 2019, it said."

        Or if they just decided to unilaterally change the terms of your agreement.

    • Comment removed based on user account deletion
    • by gosand ( 234100 ) on Thursday September 20, 2018 @09:29AM (#57347454)

      Where I work we have a health plan set up with Virgin Pulse, and everyone is strongly encouraged to get trackers for #of steps etc.
      Pretty much everyone has them, because hey - they're cool right? And it automatically uploads your info. Luckily for me, you are still able to manually enter your steps and other info - so I wrote a script I run every morning to go log into the site and enter them. Why would I even bother? Because they charge you a lot more for your policy if you don't. You have to hit a certain goal for the quarter or they penalize you.. whoops, I mean, you don't get the discount. And it is several hundred dollars.

      But I REFUSE to be tagged and tracked like a wild animal, all for the sake of "fitness". Which is a total sham. The "nutrition advice" and pseudo-medical tips they constantly hammer you with on their site are garbage. I lie on the surveys, and tell them what they want to hear. Not because I eat garbage and don't want them to know, but because I know better than their one-size-fits-all advice. I know what I know through personal research, and listening to actual experts on these things. I have been at my ideal weight for 6 years, and the only "concern" with my health is high cholesterol - which I don't really know if it is a concern or not. I haven't tried to get a real lipid panel done because my insurance won't cover it. There are 5 indicators for metabolic syndrome, and my cholesterol is the only one that isn't perfect. Yet doctors will try to put me on statins - based on one overly generalized test that tells you nothing valuable. High cholesterol, in and of itself, tells you nothing about possible risks to your health. "any history of heart issues?" Yes, my father had 2 stints put in a couple of years ago. "ahh, I see... so we should put you on statins". Oh, by the way, my father has an absolutely normal lipid panel. So why do you want to prescribe statins to me again?

      Our healthcare and insurance industries are abysmal. I went for a checkup once (required by the healthplan) and all was well. A couple of weeks later, I got a letter from my life insurance company that said I was required to enter rehab in order to keep my policy. I called my agent, who I knew pretty well, and he said he couldn't talk about it. I tried to call my doctor, and doctors don't talk to you. This went on for a few days, and finally I was a bit frantic and my life insurance guy said "your doctor indicated that you use drugs, so you need to attend rehab to keep your policy". I was LIVID. I left a VERY terse message at my doctor's office and did something that I hate - I threatened legal action if they did not contact me. I eventually found out that the medical assistant, who had done the whole "do you smoke... do you drink... " questions at the beginning of that visit had checked that I use marijuana. Which I do not. I still never found out why, but have to assume it was some mistake - why would I say I did? Anyway, I demanded that they send a letter to my insurance company to tell them it was a mistake on their part. Now... I don't tell my doctor anything. I answer all their stupid little questions the way they want me to, and I go about my life. What REALLY burns me about this is that it was my life insurance company (not my health insurance) that knew about this mistake - but because it was protected information, they couldn't actually tell me what was going on. It's an old word, but "cahoots" is about as perfect of a word that can be used to describe it.

      My point is - don't play into these types of programs. It may seem easy, but it is such a slippery slope. It's only paranoid if they aren't out to get you - and these fuckers are out to get you! Not to mention that their data collection is only to benefit them, not you. If you think all the people who have those fitness trackers are getting healthier because of them... think again. Everyone is still the same. The overweight lady who wears her tracker and goes to the gym every day is still gaining wei

  • I would rather die...
  • So they're basically saying, you will be paying your life insurance premium and they get to spy on everything you do basically.

    Sounds recipe for making it easier for insurance companies to deny claims and nothing more.

    And if you're a good little insured person, they'll give you swag. Seriously? Like the same types of swag we used to get from Marlboro miles? No thanks.

    • by PPH ( 736903 )

      Sounds recipe for making it easier for insurance companies to deny claims and nothing more.

      If you have a heart attack and die, the fitness tracker should report that incident correctly. And they'll have to pay. What they will do in the meantime is to jack up your monthly premiums should you not keep up with your fitness goals. Or spend too much time in bars or awake late at night.

      • I actually think of this as a way to make people pay for externalized costs. Like the coal industry. You want to consistently be a part of bad practices? Now it's time to pay for it. Eating large quantities of fats and red meats should force people to be on a higher plan.

        Granted, I don't think people's best interests are at the heart of this monitoring idea, but I think that's the best way to get lower premiums. If our diets were better our health care bills would be drastically reduced over time.

        • by PPH ( 736903 )

          I don't think people's best interests are at the heart of this monitoring idea

          If it motivates people to get off their fat asses and exercise in return for a lower premium, it serves the interests of both the insurance company and the client to not drop dead too soon.

    • Re: (Score:2, Insightful)

      by Anonymous Coward

      Worse, they can now sell a very comprehensive data set on you, for much more than the discount you traded for.

      As a bonus, when you decide you've had enough and cancel, it's a guarantee that data will be peddled other companies, who will then jack your premiums or refuse to insure you based on any indication of liability. Conveniently provided by your fitness data blob, that you traded for some stationary and a beach towel.

  • I read a story about a guy who hacked his Progressive car tracker thing so it would transmit when not plugged into his car.

    Here's the reddit story: https://www.reddit.com/r/hacki... [reddit.com]

    Looking forward to the creative hacks people will come up with for these forced insurance trackers.

    • by PPH ( 736903 )

      Just don't get in a wreck with the dongle at home. Or that patch cord attached.

    • Looking forward to the creative hacks people will come up with for these forced insurance trackers.

      Well, this explains why I saw a guy jogging this morning with about twenty fitness tracking devices on his arms and legs.

      I thought he was probably a student in the sports medicine program at the local university.

      But I guess he was just outsourcing fitness training for a lot of folks who would rather pay him to wear their devices, than to jog themselves.

  • As you're healing up from that $8k torn ACL you got trying to earn it. And does anyone really believe this?

    "Tingle said, as Vitality policyholders worldwide live 13 to 21 years longer than the rest of the insured population."

    • by taustin ( 171655 )

      "Tingle said, as Vitality policyholders worldwide live 13 to 21 years longer than the rest of the insured population."

      With no attempt to distinguish between cause and effect. I suspect that people who use such devices live healthier lives anyway, since the primary motivation for these devices seems to be bragging rights.

  • by sweet reason ( 16681 ) <mbloore AT yahoo DOT com> on Wednesday September 19, 2018 @08:33PM (#57345348) Homepage

    a friend of mine mentioned that when he wears his fitbit on his right hand and plays his ukulele, his recorded activity level goes through the roof. so getting those insurance discounts while sitting on your couch will be easy. ditto for posted food choices. when the company figures that out their next move will be to become big brother.

  • How about a different idea? How about all health insurance policies including some life insurance?

  • It sucks that they are going to pry into what I do, when I do it. It sucks worse that they will sell this information, and not invest in the data governance and security required to protect that information.

  • No. Fuck them. (Score:3, Interesting)

    by TigerPlish ( 174064 ) on Wednesday September 19, 2018 @08:47PM (#57345402)

    The sad part is people will be ok with this. Fuck them, too.

    What is this, a space mission where our vitals must be constantly monitored?

    No tattle dongles on my car, no smart watch on my wrist. If the insurer balks, Iâ(TM)ll take my shit elsewhere. If my employer balks, Iâ(TM)ll look for. New job.

    Fuck 5em, fuck 5em, fuck them, and may the inbred spawns of bacteria that came up with this idea and all ideas like it have an interesting life. I wish them a very interesting, quite educational life.

    Good thing I have more years behind me than in front of me, if this is the direction the world is going I have no interest in partaking.

  • The bad news is your life insurance premium just went up.

    More bad news is that the more it increased, the more likely actuaries and statisticians and people who study this kind of thing think it is that you might die soon.

    I have a Mi Band 2, but the data is only for me...lol, I'm not that naive. I just assume Xiaomi is counting the steps I take and the hours I sleep and even my heartbeat. I refused to grant the app access to my contacts and location and got over it.

    I probably wouldn't be comfortable shari

  • Put the tracker on your dog (or a small child). That will log so much exercise the insurance would be free.

    • by linuxguy ( 98493 )

      I know you meant it as a joke. But before anybody gets any funny ideas, if the insurance company finds out you were cheating, and if I were them, I wouldn't even tell you that I know. I'd be happy to let you keeping paying the premiums. It is when you or your family comes to collect, I'd claim fraud on your part.

  • 1. Live a healthy lifestyle.
    2. Don't buy life insurance from this company.

    What is up with all the griefers?

    • then the rest of the industry is probably going to follow suit soon.
    • You really went with "you don't need privacy if you have nothing to hide?"

    • 2. Don't buy life insurance from this company.

      Companies that don't differentiate based on fitness trackers will have to increase the premiums because of the influx of unhealthier people. This will then also affect all the people who can't wear a fitness tracker for legitimate reasons.

  • by judoguy ( 534886 ) on Wednesday September 19, 2018 @09:33PM (#57345586) Homepage
    This is so dumb. A tracker would show me as terribly inactive because I can't wear one when I work out. I train and compete in judo and bjj. Hard training, fantastic exercise but you can't wear a damn bracelet or sensor while doing this.

    A fitness tracker, like the stupid BMI calculation, would show me as layabout. Every actual measure of my health shows me to be in great health. I'm 65 and compete successfully at a world level in judo and bjj for my age. This is the classic case of how vs what. Look at the actual thing to be measured, not a poorly defined process that tries to look at how something MIGHT be measured. .

    • by ljw1004 ( 764174 )

      This is so dumb. A tracker would show me as terribly inactive because...

      It's only dumb if a financial majority of the insurer's customers are similar to you.

    • Comment removed based on user account deletion
    • Look at the actual thing to be measured, not a poorly defined process that tries to look at how something MIGHT be measured. .

      While I am against what they are doing, I'm curious how you would suggest they actually measure your fitness, if not by any of the doable measures.

  • Why all the negative comments. The insurance company doesn't want to pay out and neither do you. It's insurance. You hope you don't need it but you get it just in case. If your insurance company wants to give you incentives to live longer that seems like a good thing. Yes they are sharing your information when they try and get incentives for you to do things but 99% of the people not on slashdot give all that information away for free.
  • by swell ( 195815 ) <jabberwock@poetic.com> on Wednesday September 19, 2018 @10:03PM (#57345674)

    Back around 1950 a major insurance company with an excellent reputation and very low premium rates set stringent requirements for its customers. Agents would fill in the forms with the usual information for clients; age, address, some medical background, etc. But potential clients had to qualify for the insurance policy. Like any company; older people would pay more for life insurance. People with accidents would pay more for auto insurance. But unlike other companies, many medium risk clients were simply not allowed to buy from this insurance company. At any price. And all approved clients got low premiums and were happy.

    But they went beyond that. Agents had a secret checklist for every potential client. Things you might never guess could disqualify you for the money saving policy. One item that has stuck in my memory all this time is this: any potential client who enters the agent's office wearing boots is automatically disqualified.

    Actuaries must have determined risk factors far beyond the norm. Perhaps they consulted psychologists and did unusual surveys to come up with odd criteria. Nevertheless, insurance companies take risks and need to protect themselves. If you want cheap insurance from a reliable company, expect to prove that you are worthy.

    • One item that has stuck in my memory all this time is this: any potential client who enters the agent's office wearing boots is automatically disqualified.

      Did they close in the winter?

  • Gimmick (Score:4, Interesting)

    by fropenn ( 1116699 ) on Wednesday September 19, 2018 @11:09PM (#57345898)
    This is really just a gimmick by the insurance company to make you think you are getting a better rate. The risk of death - especially for younger people - is really quite low. Even though exercise reduces that risk, it's hard to believe that it would make a meaningful difference in insurance rates (particularly because you don't really need life insurance when you are old). But, it gets them lot of attention and its customers think they are getting a great deal because they are into fitness.
    • by sad_ ( 7868 )

      you are correct! and i'm betting the real benefit for THEM comes from the fact that they get paid by the firms sending you gift cards, perks and healthy food (all those things are just ads in disguise)

    • A good point. I was just thinking, there must be something else going on here. The discounts can't be very big since the whole point of insurance is that non-claimants pay the premiums to cover the less numerous claimants. If you keep lowering premiums for the lower risk categories, where does the money to pay out claims come from?
  • What if you don't want to be so obviously tracked and monitored by some goddamned corporation, even more so than most people already are?
    What if you don't have or want a smartphone? I don't and refuse to have one and I'm far from alone in that.
    This has got to be one of the stupidest things I've heard lately. Won't last.
  • > In theory, everybody wins,

    Except those who have been paying their life-insurance premiums for 30 years and are forced onto these "New & Improved" spyware policies which immediately classify them as a high risk and void their policy.

    Which is probably EXACTLY what this change is designed to do - dump all the boomers who have been dumb enough to pay for life insurance for decades now that they're getting to the age where 90% of them will be dead within 10 years.

    • I'm guessing they cannot just get rid of existing policies like that. My guess is that only new policies can have this limitation applied. Or, there will be some fun class action lawsuits coming up./p.

  • by sjames ( 1099 ) on Thursday September 20, 2018 @12:17AM (#57346118) Homepage Journal

    Talking fitness trackers mandatory for life of health insurance. No mute button. But it will provide very helpful advice. Obey or pay more than you make for a premium. For example:

    Jim, you are not exercising enough. Cotton picking is great exercise. We have provided a field ready to harvest. Instructions are uploaded to your Phon.

    Now, pick that cotton Jim.......more........more.......pick faster.......come on! Put your back into it BOYYY!!!

  • Actuarial background.

    For life insurance, risk analysis and pricing is done at the time of sale. How healthy are you now? For 1 year term (policy expires in 1 year) this is very accurate. For a whole life policy (inforce until you die or stop paying premiums) policy this is a statistical question. Thus actuaries... Policies can be on the books for up to 100 years (issue around birth, inforce until death). (Aside: This is a technical debt nightmare from a systems perspective)

    The article says there are

  • I have a business idea - open a robotic "gym" next to a pub. After work you drop off your bracelet for a "workout" and go out with buddies to have a pint and shoot some pool.
  • by jbmartin6 ( 1232050 ) on Thursday September 20, 2018 @08:52AM (#57347290)
    I've mentioned before, the real danger of a dystopian panopticon future comes from insurance companies, not governments.
  • Not people who think those devices are nothing but toys and hate installing unnecessary apps on their phone.

    Just another company to stay away from.

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