Multiple US Airlines Hit By Flight Check-in and Booking Systems Outage (nbcbayarea.com) 41
A computer system that airlines use for check-in kiosks, booking and more was experiencing issues on Tuesday, apparently affecting multiple air carriers. From a report: There were widespread reports on social media of air passengers inconvenienced by the outage, with long lines at airports across the country. Sabre Airline Solutions released this statement shortly before noon Eastern Time: "We are aware of the issues facing some of our customers. Recovery is in progress. We apologize for the inconvenience." The company was tweeting that statement to people who took note of the outage. American Airlines flagged the issue, saying in a statement that Sabre was "experiencing a technical issue that is impacting multiple carriers, including American Airlines. Sabre is working to resolve the issue as quickly as possible, and we apologize to our customers for the inconvenience." American later said that the issue with Sabre's system "has been resolved."
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Re: this is what happens when you farm out your so (Score:1)
https://www.sabre.com/insights/tag/india/?post_type=releases
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One would think a company as large as American could handle writing their own software instead of farming it out to India
American Airlines created Sabre in 1960.
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One would think a company as large as American could handle writing their own software instead of farming it out to India
I thought that this is not a software but rather hardware issue (keyword -- system outage). What make you think that it is a software? Just because the software company released a statement, this doesn't mean it is a software issue.
Sah-Brea (Score:2)
The Sabre Song as sung by Andy & Erin from The Office [youtu.be]. In honor of a great way to spell a name.
root cause? (Score:2)
Might be interesting to know whether Sabre just found some bugs in their current code version, in some ancient code; or whether some hardware went kablooie.
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it was probably a 12AX7 dual triode that blew in rack #12
they found a pool of vanilla soy latte around the computer
it is a mystery who could be responsible
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it was probably a 12AX7 dual triode that blew in rack #12
they found a pool of vanilla soy latte around the computer
it is a mystery who could be responsible
The IT hipster called.
He's on his way back to work with a replacement 12AX7 he got from his toaster.
Yeah, I know. Good thing that toaster wasn't running EL34s...
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You fool! 12ax7 is a low power tube, EL34 a high power tube. You shouldn't even whisper of them in the same breath.
I know they're low power.
(whispers) Hipsters like their bread lightly toasted.
Apparently 96-grain bread burns easily, and of course it must be the proper light toast texture to support the mandatory avocado.
Maybe internet related (Score:1)
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If the FAA can survive a major outage... (Score:2)
Answer:
Paper tickets, pre-printed manifests with the expected (confirmed) passengers expecting to board the flights, with space to write-in any pop-up standby passengers.
That racket you hear at the check-in gate is an impact printer (usually dot matrix) printing multiple carbon copies of the final
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I was at an airport affected by this outage when it happened. There were at least three distinct issues with this outage which your solution would only feasibly address one.
The first problem was that tickets were not able to be printed. If you arrived at the airport expecting to check in for your reservation and print your boarding pass then you would not have been able to receive it. Your printed ticket and pre-printed passenger manifest doesn't help here if the problem is the passengers can't get their ti