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Canada The Almighty Buck

Chase Bank Forgives All Debt Owed By Its Canadian Credit Card Customers (www.cbc.ca) 186

An anonymous reader quotes a report from CBC.ca: U.S.-based Chase Bank is forgiving all outstanding debt owed by users of its two Canadian credit cards: the Amazon.ca Rewards Visa and the Marriott Rewards Premier Visa. The bank retired both cards last year and said it's wiping out cardholders' debt to complete its exit from the Canadian credit card market. After 13 years in the Canadian market, Chase decided to fold its two Visa cards in March 2018.

The bank -- which is part of global financial services firm JPMorgan Chase & Co. -- wouldn't say how many Canadians had signed up for the cards or how much debt was outstanding. Credit card rewards expert Patrick Sojka said Chase likely concluded that debt forgiveness was ultimately cheaper than continuing to collect credit card payments in Canada. But he's stumped as to why the bank didn't instead opt to sell the debt to a third-party debt collector, which would allow Chase to recoup some cash.
Chase spokesperson Maria Martinez said in an email to CBC News: "Ultimately, we felt it was a better decision for all parties, particularly our customers."
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Chase Bank Forgives All Debt Owed By Its Canadian Credit Card Customers

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  • I wish (Score:5, Insightful)

    by registrations_suck ( 1075251 ) on Friday August 09, 2019 @08:01AM (#59067982)

    I wish good shit like this happened to me,

    • Re: (Score:3, Interesting)

      You'd have to live in a country where businesses want out THAT BAD. Be careful what you wish for.

      • by gmack ( 197796 )

        The credit card market in Canada is fairly saturated. I can easily see how a new entrant wouldn't make money and if they didn't want to sell the rights to the Canadian version of their brand, I can see why they would just take the hit.

        • by Guspaz ( 556486 )

          The Amazon Canada card was quite popular because it was (at the time) the only credit card in the country that didn't charge the 2.5% foreign currency exchange fee, which made it fantastic for US shopping (on Amazon USA for example). Even now, you could count on one hand the number of credit cards that don't have or cancel out that fee.

          Annual fees aside (they had none), once they've got a customer, they ought to be making as much money off that customer as anybody else, regardless of how saturated the marke

      • it's that they have trouble making money in a well regulated economy. Canada's economy is doing well enough that their people don't rely on credit cards for day to day purchases like Americans do. They use debit, which is basically cash. That severely limits profitability. Add to a crowded market place for credit cards (how many offers do you get a week?) and fair debt collection rules and it's no surprise Chase couldn't compete.
        • by mpercy ( 1085347 )

          In the US, there's a marked difference between paying with credit card vs debit card. I never use a debit card due to the significant lack of legal protections associated with debit purchases. I pay off my credit card in full each month, so it's "basically cash" for me, but I get all the protections that accrue to credit card purchases that do not accrue to debit card purchases.

          https://clark.com/commoncents/... [clark.com]

    • Re:I wish (Score:4, Funny)

      by bobbied ( 2522392 ) on Friday August 09, 2019 @09:29AM (#59068618)

      I wish good shit like this happened to me,

      Well.. I won the Publisher's clearing house sweepstakes you know....

      Yep, I have the $10 check to prove it..

    • Move to Canada
    • "I wish good shit like this happened to me,"

      They are lucky bastards.
      Both of them.

  • monopoly (Score:5, Funny)

    by BlackOverflow ( 5394496 ) on Friday August 09, 2019 @08:05AM (#59068008)
    Bank error in your favor, collect $200.
  • Selling Debt (Score:5, Insightful)

    by jklappenbach ( 824031 ) on Friday August 09, 2019 @08:30AM (#59068152) Journal
    "But he's stumped as to why the bank didn't instead opt to sell the debt to a third-party debt collector, which would allow Chase to recoup some cash."

    Selling debt should be against the law.

    Certainly this would make credit harder to get and more expensive. But, given the most recent economic crash was due to cheap, too easily obtained credit flooding the market, this is probably a good thing. And 3rd party credit collection orgs often resort to harassment and borderline criminal tactics to get people to pay.

    Good for Chase for doing the right thing.
    • US dollars are backed by debt. Whenever you use cash to buy something, you are selling debt.

      • There is a difference between a monetary system based on fiat currency, and entering into a business relationship with one entity only to have them sell that relationship to another. In the case of the latter, I may avoid entering into contracts company "X" based on their reputation -- on of the values of a transparent marketplace. But if my debt contract with company Y can be sold to X without my consent, then it basically negates any value that the free market originally provided.
        If you can't see the di
        • So true, one home loan I have got transferred to Wells Fargo, and I've had headache after headache with them. They truly are an incompetent criminal enterprise and should be shut down. I can't even refinance without blowing lots of money because interest rates have gone up.
    • by Ogive17 ( 691899 )
      The mortgage on my 1st house was sold 3 times in 9 years. It was extremely annoying to have to keep changing how I was paying my monthly payment. The thought did cross my mind that I should stop paying since I didn't enter into a contract with the new company... but I'm sure there was plenty of fine print saying it was perfectly acceptable practice.
      • by nwaack ( 3482871 )
        Yep, mine too. It's super annoying AND I absolutely hate two of the three banks that the debt was sold to (Wells Fargo and Bank of America). I would've never done business with them voluntarily but in this case I didn't have a choice but to give them my money. This practice should be totally illegal.
    • But, given the most recent economic crash was due to cheap, too easily obtained credit flooding the market, this is probably a good thing.

      This isn't what caused the crisis. The loans were fine on thier own. It was the process of taking low quality loans and rolling them up into the least risk group mortgage backed securities, fraudulently, while hiding where the loans originated and foisting them off onto unsuspecting people. If the risk disclosure had been kept honest, there likely wouldn't have been any crash.

      • The no-verification loans that were going out were made knowing that they would default. There's no other way to slice it. This was the origin of the crisis. The main reason this was possible, however, was the knowledge that these trash loans would be completely repackaged into securities, where the true risk they represented would be obscured. I suppose it's a bit of a chicken and egg situation: you'll not have one without the other.

        But anecdotally, I wouldn't have much reason for pause on the introdu
        • If they weren't allowed to roll sub prime loans into the securities the damage would have been contained or likely l, as you state yourself, never created in the first place. Instead, by lying about the risk, they were able to divest on turds at a profit. That caused the crash.

          I doubt they will play the same card twice, if I had to guess I'd say the global economy is slowing down, possibly in a recession already, and we have already lowered interest rates too much while at the same time racking up too
    • Selling debt is how the financial system works.

      Car dealers are in the business of selling cars, they are not a financial institution. So when they sell you a car with a loan, the first thing they do is sell the debt. This is true for most major transactions. Without the selling of debt, you would likely not have been able to buy the house you live in.

      • When buying a car and the dealership offers financing, they tell you who is providing the money up front. There are usually a few options, including providing financing from your own lender. In any case, at the point of purchase, you have agency over the contract of debt.

        In purchasing my last car, the initial company that provided financing has remained. I would not be happy if that changed. In the past, changes have resulted in bad customer service, faulty reporting of payments, and in one case, err
  • ...were tipped off ahead of time, got a card, and then maxed it out.

    And how many of these people were employees of Chase or their friends?

  • by LostOne ( 51301 ) on Friday August 09, 2019 @09:25AM (#59068590) Homepage

    It's almost certainly a PR stunt. "Look at us. We're leaving a market and we're being nice about it!" Odds are it's a quite small number of borrowers owing a relatively small amount of money overall.

    That said, writing it off is definitely simpler than doing whatever is required to sell the debt. There are certainly complications for selling debt under Canadian banking laws (and probably privacy laws, too). Regulators almost certainly would be involved. However, no regulator is likely to complain about "we're simply going to declare everyone's outstanding debt paid in full and go away".

    • Corporations don't do this kind of thing out of the goodness of their hearts they don't have. There's a profit or PR motive for sure. It'd be interesting to know what they're not saying. Maybe the Canadian maple syrup mob wasn't as polite as Chase expected?
      • by tlhIngan ( 30335 )

        Corporations don't do this kind of thing out of the goodness of their hearts they don't have. There's a profit or PR motive for sure. It'd be interesting to know what they're not saying. Maybe the Canadian maple syrup mob wasn't as polite as Chase expected?

        Or just cost. It's probably cheaper to wipe the debt off the people who still are paying it off, than it deal with all the red tape of government regulations in trying to pass the debt to someone else to handle. Even a corporation knows spending $1M to co

    • they're exiting the market, and they've been trying to collect the debt for 2 years. They probably just couldn't find a buyer.
  • Why is this on this site?

  • As nice as that sounds, I'd rather be debt free in the first place. It is incredibly freeing to not have all those payments and obligations. When a person lives within their means, life is much less stressful.

    Yeah, I'd like a forgiven loan as much as the next guy, but I'd rather not have one in the first place.

    And yes, it is possible for ordinary people to be debt free, not just the rich. It's not as much about how much you make, as it is how much you spend.

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