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Television The Almighty Buck The Internet

Cable Execs Now Falsely Claiming Cord Cutting Is Slowing Down (techdirt.com) 59

Cable executives like Charter CEO Tom Rutledge are insisting that cord cutting is slowing down. "I think in aggregate they're going to slow down," said Rutledge. "Because I think most single-family homes have big TVs in them and that's where you get sports, that's where you get news, that's where you get live TV like this. It's still going to be under price pressure. I'm not saying the category isn't under pressure. But I think the rate of decline will slow."

Techdirt reports that "there's no actual evidence to support that conclusion," and that cord cutting "has only been accelerating and breaking records throughout 2019." From the report: [W]ith a number of high profile streaming alternatives like Disney+ and Apple TV+ having launched this month, there's absolutely no indication that trend is going to change. That's something being made clear at research firms like UBS, which is actually predicting that things will be getting slightly better for AT&T, and marginally worse for cable giants like Charter: "UBS predicted that the U.S. pay TV industry will lose another 6.2 million video subscribers in 2020, down slightly from the 6.4 million the analyst firm predicts will be lost in total this year. If that loss comes to bear it will represent a 6.7% rate of decline, ahead of 6.2% in 2019 and well ahead of 1.2% in 2018 when video subscriber losses totaled 1.2 million. 'We now expect industry losses to remain in the 6-7% per year range for the medium term, suggesting worsening trends in domestic core affiliate into next year,' wrote UBS analyst John Hodulik in a research report. He said that improvement at AT&T will likely be offset by worsening trends for cable providers and other MVPDs."

The irony here is that Rutledge's prediction would actually be true if cable giants were willing to compete on price and customer service. But they're not, so the losses are likely to continue, especially with new services like Disney+ jumping into the fray at a measly $6 a month.

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Cable Execs Now Falsely Claiming Cord Cutting Is Slowing Down

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  • by Dallas May ( 4891515 ) on Wednesday November 27, 2019 @08:32PM (#59464764)

    I get the sports thing, but is that worth $720 a year to watch a few dozen football games?

    You know you could go to a bar and watch the game there for the cost of a few drinks, right?

    • I only have it because it's bundled with my fiber. There aren't any independent ISPs in my metro area to force "cable" providers to compete on unbundled pricing.
    • Comment removed based on user account deletion
    • by garcia ( 6573 )

      I donâ(TM)t have cable but I donâ(TM)t think going to a bar to watch 16 games will save you much money over cable.

      Most bar tabs around here would run ~$50/game in order to keep ~1.5 beers a quarter.

    • Football is not the problem. In fact, Football is the only major US team sport for which you can watch local games WITHOUT cable. Yes, I know that I can buy the MLB subscription and stream games. But the average baseball fan is not going to be setting up a proxy so that they can watch their local games.
    • but is that worth $720 a year to watch a few dozen football games

      If sports fans were only watching a few dozen football games a year it wouldn't be, but they are watching a few dozen a week, and then there is the baseball and the blah and bleh and in my mothers case the tennis. Then there is ease of use, and resistance to change.

      You know you could go to a bar and watch the game there for the cost of a few drinks, right?

      Yeah, but you have to put your pants on, and since the bar doesn't take kindly to you

    • by antdude ( 79039 )

      Bars suck like movie theaters. I know old people who still prefer to watch at home.

  • by Major_Disorder ( 5019363 ) on Wednesday November 27, 2019 @08:35PM (#59464774)
    But I already got rid of all my TV service years ago. When I bought my house, I knew money was going to be tight for a while, and I dropped cable TV, I missed it for the first week or so, but after that I really didn't. Once in a while I would like to see some news event live, but so far I have always been able to find it streaming somewhere.
  • by dicobalt ( 1536225 ) on Wednesday November 27, 2019 @08:42PM (#59464794)
    We will probably see Comcast buy Netflix. The FTC won't do a damn thing about it.
  • by HangingChad ( 677530 ) on Wednesday November 27, 2019 @09:13PM (#59464880) Homepage

    Cable companies should be sweating Starlink but, so far, hardly a peep. I have noticed Xfinity offering deals that require a 2 year contract, maybe that's partly the strategy.

    When it's available Starlink will offer internet access with decent speeds and lag time anywhere. No cables, no wires, no ground-based infrastructure. Just point a small antenna toward the sky and you're in business.

    • When it's available Starlink will offer internet access with decent speeds and lag time anywhere.

      It's still going to have a half-second of latency. That's twice as good as GEO sat (Exede latency is about a second) but still not wonderful. There will still be good reason to use wired internet access. It's also going to be "up to" 1Gbps, but if I understand correctly each bird will provide a maximum of 20Gbps in aggregate, and only a percentage of satellites will be in view at any given time, so (in a major plot twist) the people in the most remote areas will actually get the best throughput. Don't mista

      • by Burdell ( 228580 )

        It's still going to have a half-second of latency.

        Even geosynchronous satellites are only around 23,000 miles away, so two trips up and back (you->sat->ground station, then ground->sat->you for the response) is only about half a second. The highest Starlink orbit is only 710 miles, so even allowing for the sat not being directly overhead gives a round trip and back time of under .02 seconds (20 ms). Not great for gaming, but not noticeable for much else.

        The only time you'd see a full second of latency on geosynchronous satellites is if the othe

        • Even geosynchronous satellites are only around 23,000 miles away, so two trips up and back (you->sat->ground station, then ground->sat->you for the response) is only about half a second.

          I'm actually on Exede, and I've actually done tests, so I know that the actual latency is about a second [wikipedia.org].

          The highest Starlink orbit is only 710 miles, so even allowing for the sat not being directly overhead gives a round trip and back time of under .02 seconds (20 ms). Not great for gaming, but not noticeable for much else.

          If it's really that low, it will be a breakthrough for users in bumfuck like me.

          • by Burdell ( 228580 )

            I'd have to say that either something was wrong with your test, or you weren't testing what you thought you were testing (or there's some other issue with your connection). I'm sitting here in the southeastern US, and I can ping a server in Alaska that's on a satellite link (not sure who the provider is) with a RTT of a pretty steady 700ms. Other servers with the same company in Alaska but on ground links are 100ms or more, giving a 600ms or less "satellite penalty".

          • by c-A-d ( 77980 )

            20ms latency for a satellite link is really good. Hell, it's really good for terrestrial links.

          • by ceoyoyo ( 59147 )

            There's something going on besides the satellite link then. My aunt and uncle have satellite internet at their cottage. It has ping times of about 500 ms. I know, because I was trying to game on it.

        • ...[20ms not] great for gaming, but not noticeable for much else.

          My cable Internet ping is 24-34ms, and it's good for gaming.

        • by Bengie ( 1121981 )
          I had about 15ms of DOCSIS 3.0 scheduling delay when I had Charter. Then add 50ms for poor routing and 50ms of jitter. The latency I had through charter had a second to second swing greater than the fixed additional latency from Starlink.
    • Starlink will also destroy ground based observational astronomy, but hey, anything for cheaper network access, right?
    • Starlink works for rural people. But it doesnt have the capacity for the entire population. Ground based will offer far faster connections still,

    • by AmiMoJo ( 196126 )

      Starlink won't be offering much competition for cable. In areas where there is cable, i.e. urban areas with medium to high population density, it doesn't have the bandwidth. Each satellite is only 20Gbps, shared between all users. If it ever became popular it wouldn't have enough to provide a decent experience to everyone streaming on it.

      I imagine they will price it accordingly, so that people use it for travel or remote locations not served by decent wired access.

  • Bottom line is that too many cable companies are locked in a business model that simply can't compete on price or customer service. The likes of Netflix and newcomers Disney are not offering customer service, they are instead putting efforts into making their services as reliable as possible and then keeping customers at arms length. Cable can only compete with that by doing the same i.e. going down the "digital" strategy which is just industry code for as little human interaction as possible. Price wise th
    • by Anonymous Coward

      Paragraphs are your friends.

    • by ceoyoyo ( 59147 )

      Netflix has never given me any reason to need customer service, so I actually have no idea how good or bad it is. The cable company (when I had cable) gave me lots of reasons to need service, and it was always terrible.

      If digital is "industry code for as little human interaction as possible [because we consistently deliver what we promised]" it seems like a winning strategy.

    • they are instead putting efforts into making their services as reliable as possible and then keeping customers at arms length

      Disagree. Disney+ is the most direct interaction that Disney has with its customers outside of the theme parks. Up until now, their content always filtered through other distributors (Netflix, movie theaters, cable companies). With Disney+, they're able to establish a direct relationship and slurp up data on customers' preferences.

  • by sit1963nz ( 934837 ) on Wednesday November 27, 2019 @10:18PM (#59465054)
    When you have zero customers, there will be no more cord cutters.
  • I'm normally not one to be defending the cable companies, but there are a couple facts here. The article says that the cable companies' claims are false based on an *estimated* prediction for 2020 from some 3rd party firm. That is not hard evidence. The cable companies themselves have the actual day-to-day numbers, so they may be correct in saying the rate of people cutting the cord has peaked and now is slowing down. We won't know for sure until the public companies post their earnings statements and FC

  • because CNN, MSNBC, Fox News and the Sinclair Media channels are all establishment drek selling me a bill of goods.

    I'm surprised the NFL/NBA/NHL/etc haven't just spun off their own streaming services. I'm guessing they're afraid of an anti-trust suit. They needn't be. We stopped enforcing those laws ages ago and it's only a matter of time before they notice.

    Oh, and you'll note he says "I think it's going to slow" not "it's slowing". He can think monkeys will fly out of all our butts and buy his top
    • > I'm surprised the NFL/NBA/NHL/etc haven't just spun off their own streaming services.

      NHL games are streamed legitimately streamed on NHL GameCenter Live. MLB shares the same streaming platform for their games.

  • by jdossey ( 172868 ) on Wednesday November 27, 2019 @11:47PM (#59465270)

    The title says that the execs claim that cord cutting is slowing down. Then it quotes Tom Rutledge who says "I think in aggregate they're going to slow down." I think he is incorrect, but the title of the summary is incorrect too.

    I'm not defending the cable companies at all. I cut the cord 2.5 years ago and haven't looked back.

    • by ceoyoyo ( 59147 )

      Slashdot editors at work.

      The quote from Techdirt also says he's wrong, then quotes as evidence another report that also predicts slowing in the number of lost customers, although an increase in the proportion.

      He will be correct at some point. The rate of customer loss must at some point decrease as their subscriber count drops.

      • That's absolutely it. In terms of % of subscriber base leaving, the rate WILL slow down, because a lot of the population that is prone to cord-cutting has done it already. However, if you're 60 y-o and always had cable TV, maybe you'll just stick with it until you die...
        • by ceoyoyo ( 59147 )

          In terms of absolute numbers leaving it has to slow down. The % leaving could remain constant until there are so few subscribers left that totalSubs*% 1.

  • Cut the cord over 5 years ago and haven't looked back, no regrets. Watch what I want, when I want and usually w/o commercials. Can't see paying for Hulu and watching commercials again. Internet is great, watch anything for free !
  • by Bohnanza ( 523456 ) on Thursday November 28, 2019 @08:09AM (#59466032)
    Looking at the last plan I had, if they'd removed all the bullshit "fees" and let me plug the cable right into my TV instead of forcing me to rent a box, I might have kept it. The listed cost for the TV service plus the internet connection was not really that bad, but the "fees" added 80% to the cost.

    So I "cut the cord", and I kinda miss it. I am one of those weirdos who prefers to scroll through channels instead of actually watching something. So, if I decide that I can't live without it, I can get Youtube TV or Hulu + and get pretty much what I want, for less than I was paying even before "fees". More and more people subscribing to these sorts of services will *presumably* force cable providers to lower "fees" and eliminate those obnoxious cable boxes to compete.

    • by JustAnotherOldGuy ( 4145623 ) on Thursday November 28, 2019 @10:28AM (#59466480) Journal

      So I "cut the cord", and I kinda miss it. I am one of those weirdos who prefers to scroll through channels instead of actually watching something.

      Get Netflix, problem solved. I can scroll through their listings of pre-digested shit for days and not find anything to watch.

    • by doubledown00 ( 2767069 ) on Thursday November 28, 2019 @12:47PM (#59467058)

      Looking at the last plan I had, if they'd removed all the bullshit "fees" and let me plug the cable right into my TV instead of forcing me to rent a box, I might have kept it. The listed cost for the TV service plus the internet connection was not really that bad, but the "fees" added 80% to the cost.

      So I "cut the cord", and I kinda miss it. I am one of those weirdos who prefers to scroll through channels instead of actually watching something. So, if I decide that I can't live without it, I can get Youtube TV or Hulu + and get pretty much what I want, for less than I was paying even before "fees". More and more people subscribing to these sorts of services will *presumably* force cable providers to lower "fees" and eliminate those obnoxious cable boxes to compete.

      I feel ya. God bless those who always know what they want to watch at any given moment. Me? I like to browse the guide and a lot of times will keep a channel going in the background as white noise while working etc. That's a whole lot harder to do when you've traded $100 cable for seven $12 services each with their own walled garden. The value proposition for cutting the cord was much more attractive before the content fractured. I don't necessarily like paying for cable, but it turned out I hated hunting for content more.

      There is certain convenience in the cable subscription that I find I'm increasingly willing to pay for.

  • But will they ever unbundle cable from internet? Hell no!
  • not is slowing.

  • Why is cord-cutting slowing down?

    Because there are no more cable customers left to cut the cord.

  • The cartel up here in Canada, comprised of Bell, Rogers and Telus (collectively, Robellus), shifted toward sports and media concentration to fight cord cutting. Our cartel is heavily vested in the sports scene up here. Their TV subscription plans are still very much bloated and overpriced, but if you want to watch NHL, MLB, NBA, NFL, CFL or MLS... you pay. Sportsnet (Rogers) owns the broadcast rights to NHL, TSN (Bell) owns the rights to CFL, and both openly collude to control the rest. Media concentration
  • They're full of shit and we all know it. Keep raising prices you retards!
  • The quotes are saying that cord cutting WILL slow down, not IS slowing down. Jeez.

  • If anything cable cutting is on the rise. My wife and I switched to sling over a year ago and use localapp for locals. You can't beat 37+ a month for internet TV versus 150+ for what people normally spend. Best part is if we feel it's no longer worth it we can cancel without fees, and we don't have to return equipment.

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