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United States

A Font Feud Brews After State Dept. Picks Calibri Over Times New Roman (washingtonpost.com) 151

The U.S. State Department is going sans serif: It has directed staff at home and overseas to phase out the Times New Roman font and adopt Calibri in official communications and memos, in a bid to help employees who are visually impaired or have other difficulties reading. From a report: In a cable sent Tuesday and obtained by The Washington Post, Secretary of State Antony Blinken directed the department to use a larger sans-serif font in high-level internal documents, and gave the department's domestic and overseas offices until Feb. 6 to "adopt Calibri as the standard font for all requested papers."

"The Times (New Roman) are a-Changin," read the subject line. Blinken's cable said the shift to Calibri will make it easier for people with disabilities who use certain assistive technologies, such as screen readers, to read department communication. The change was recommended by the secretary's office of diversity and inclusion, but the decision has already ruffled feathers among aesthetic-conscious employees who have been typing in Times New Roman for years in cables and memos from far-flung embassies and consulates around the world. "A colleague of mine called it sacrilege," said a Foreign Service officer in Asia, who like others spoke on the condition of anonymity to discuss internal policy changes. "I don't mind the decision because I hate serifs, but I don't love Calibri."

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A Font Feud Brews After State Dept. Picks Calibri Over Times New Roman

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  • by beelsebob ( 529313 ) on Thursday January 19, 2023 @03:10PM (#63222600)

    I donâ(TM)t get how Times has become the standard font of all standard fonts. Itâ(TM)s ugly, hard to read, and utterly uninspired. Calibri isnâ(TM)t the best font in the world, but itâ(TM)s a *huge* improvement over Times.

    • Re:Good! (Score:5, Funny)

      by fahrbot-bot ( 874524 ) on Thursday January 19, 2023 @03:16PM (#63222616)

      Itâ(TM)s ugly, hard to read, ...

      Thatâ(TM)s ironic. :-)

    • by NFN_NLN ( 633283 )

      > Calibri isnâ(TM)t the best font in the world, but itâ(TM)s a *huge* improvement over Times.

      Wingdings or death

    • Re:Good! (Score:5, Informative)

      by UnknowingFool ( 672806 ) on Thursday January 19, 2023 @03:31PM (#63222690)
      Times became the standard when most text was mostly printed on paper. The font itself has a history based on older styles. However one of the reasons that serif style fonts are easier to follow the lines and paragraphs when you are reading text on paper due to the serifs. But sans serif style fonts were used in signage and UI as it was easier to read at a distance where lines and paragraphs were not involved. From what I remember, Times or Times New Roman was the serif font for anything that was to be printed in paragraphs: newspaper stories, book reports. Chicago or Helvetica sans serif was to be used for UI or signage. Of course Comic Sans was to be used by sociopaths.
      • by Anonymous Coward

        Signage and UIs (normally) contain few words that need to be read compared to long form documents and I think that makes quite a difference as well.

        Personally, I generally find documents rendered in sans-serif more "attractive" from a distance but slightly harder to read than those rendered in a serif font. I think this is also consistent with research although I've not looked into it in a long time.

        I worked for Xerox back in the days of the Alto et seq and that was my introduction to a font playground so I

      • by AmiMoJo ( 196126 )

        Times became popular on computers because it was one of the earliest and kinda freely available fonts that rendered reasonably well on both screen and in print.

        Back then if you used Helvectica, for example, it would look crap on screen but okay in print. Also, Helvectica didn't come bundled with MS Word or Windows, and most people didn't want to pay for a font.

    • by fermion ( 181285 )
      Notice that people get overwhelmed by the aesthetics, even when it impedes communication. For instance, in education there are fonts that help people read, but so many will still insist on used âfancyâ(TM) scripts that impede learning. Likewise, screen readers are used by some, but online learning often sacrifices usability for being pretty or feigning engagement. Like some teachers put everything in Bitmoji which is completely inaccessible to many
    • because (Score:5, Informative)

      by jizmonkey ( 594430 ) on Thursday January 19, 2023 @04:48PM (#63223004)

      Early Postscript printers (the only printers that matter) had 13 "fonts" - which were three typefaces, Courier, Helvetica, Times Roman, each in roman, italic, bold, and bold-italic, plus Symbol. For decades Helvetica and Times were the standard fonts for newspapers and magazines, and Courier was similar to typewritter fonts. So when printers came to businesses, you got the same font choices. Courier was obviously not going to be used, except for marking up drafts or other specialty uses, and that left Helvetica and Times. Research showed that serifs helped ease of reading, so Times was the choice.

      Now that does not mean that Times was the best choice for reading on-screen (the lower resolution caused the serifs to be a hindrance to legibility) and it doesn't even mean that of all serif fonts, Times was the most legible font, the most beautiful font or the best choice for business communications. It was invented for use in newspapers to be compact and save paper. But it was the standard.

      Now here's a sidestory. The original font design was made by the Times (not the New York Times, rather the Times of London) ... in conjunction with Monotype, not Linotype. Their font was called Times New Roman. When Linotype made their version of the font, they simply called it Times (or Times Roman) and the font metrics were different. Times was the font that was licensed to Adobe and Apple for use in Postscript, so it was the standard. When Microsoft made Windows 3.1, they were too cheap to license real Times from Linotype, so they went to Monotype and had them modify the original Times New Roman font to be print-compatible with Times. So that documents created with one font would have the same line breaks and page breaks as the other. So Times New Roman is in a sense the original font, and in another sense a knock-off of Times. (The same is true of the other knock-off fonts included by Microsoft - Arial and Courier New.)

      Microsoft, being cheap, until the mid-2000s never bothered to license any good fonts. The other fonts it started to ship with its products like Verdana and Comic Sans were even more hideous. As people need to use fonts available on all computers, the obvious choice is Times New Roman.

      At a certain point, Microsoft realized enough was enough and gave us Calibri and Cambria which are not too horrible. Does that help?

      • Early Postscript printers (the only printers that matter) had 13 "fonts" - which were three typefaces, Courier, Helvetica, Times Roman, each in roman, italic, bold, and bold-italic, plus Symbol.

        I remember that the Apple LaserWriter II series actually had a SCSI port on it so you could give it an external hard disk for font storage. I'm pretty sure it wasn't long after that mess that PostScript started supporting font transport with the print job, which allowed using any PostScript font with your document, without having the printer have to have the font as well.

        I know that in the last 20 years it hasn't mattered in the slightest, though.

        • by Strider- ( 39683 )

          Even the LaserWriter 1 with PS Level 1 supported additional fonts, it’s just that the print jobs were a lot smaller when you used a built in font. Remember, PostScript fonts and documents themselves are all just programs as far as the printer is concerned. Each letter is akin to a function call, so it doesn’t really matter whether it’s built in, or included as part of the program (other than memory limits on the printer itself).

          Source: owned a LaserWriter 1 many years after they were long

        • by Megane ( 129182 )
          I think the IIf and IIg were the souped-up printers, with a 68020 instead of just a 68000, but only the IIg had the SCSI port. (I actually ended up with a IIg board to upgrade mine, but stopped using it long ago.) Just imagine if you could hook up a big SCSI ram disk to one of those things.
  • by fahrbot-bot ( 874524 ) on Thursday January 19, 2023 @03:13PM (#63222606)

    ... in a bid to help employees who are visually impaired or have other difficulties reading.

    Cue some people complaining about woke font policies in 3... 2... 1...

    [Hopefully *not* but betting against it would be silly at this point -- or that Calibri soon gets banned in Florida. :-) ]

    • Perhaps a bipartisan committee can reach a compromise and replace the font with Comic Sans. That should disappoint everyone equally.

    • Re: (Score:3, Insightful)

      by greytree ( 7124971 )
      What analysis has been done to show that the gains for the visually imapired mean there is a net benefit to switching fonts ?

      If the analysis was done, and done properly, then it is not woke virtue-signalling nonsense, it is a sensible measure.

      If the analysis was not done, then it is indeed yet more woke virtue-signalling nonsense.

      No debate needed, just facts.
      • What analysis has been done to show that the gains for the visually imapired mean there is a net benefit to switching fonts ?

        If the analysis was done, and done properly, then it is not woke virtue-signalling nonsense, it is a sensible measure.

        If the analysis was not done, then it is indeed yet more woke virtue-signalling nonsense.

        No debate needed, just facts.

        This is a serious question, but what part of this issue implies that it's left-wing virtue signaling and not right-wing virtue signaling? At first glance to me, this is issue is neither woke nor fascist.

        Both the left and the right do a lot of virtue signaling. It's just that each labels the opposition's efforts as virtue signaling and their own ideas as the substantive truth.

        • This is a serious question, but what part of this issue implies that it's left-wing virtue signaling and not right-wing virtue signaling? At first glance to me, this is issue is neither woke nor fascist.

          Both the left and the right do a lot of virtue signaling. It's just that each labels the opposition's efforts as virtue signaling and their own ideas as the substantive truth.

          Interesting, the radical right calls it woke, yet if we take the demographics, they are more likely to be suffering age related macular degeneration or other low vision issues.

          That's okay though, the kooks in the country like to use standard words for anything and anyone they disagree with, and any disagreement gets a Reee! from either. And they appear to disagree with just about everything, and want ot increase the disagreement list daily.

          Which is why as a guy like me who hovers around the center, I

      • What analysis has been done to show that the gains for the visually imapired mean there is a net benefit to switching fonts ? If the analysis was done, and done properly, then it is not woke virtue-signalling nonsense, it is a sensible measure. If the analysis was not done, then it is indeed yet more woke virtue-signalling nonsense. No debate needed, just facts.

        Okay - no debate https://legge.psych.umn.edu/si... [umn.edu]

        https://legge.psych.umn.edu/si... [umn.edu]

        There are a lot of other info, included that you can investigate further.

        This isn't debate here this is you getting some telling - Don't like it? Tough.

        The radical right is starting to use "Woke" as often as the far left uses "incel". To the point that it means that they use it to label everything that they disagree with and add a new thing to their woke or incel list every day, diluting it and looking like a fi

        • You sent two links to a single, general study, "an overview of a series of psychophysical studies dealing with visual factors that influence normal and low vision reading."

          That has no bearing on:

          "If the analysis was done, and done properly, then it is not woke virtue-signalling nonsense, it is a sensible measure.
          If the analysis was not done, then it is indeed yet more woke virtue-signalling nonsense."

          Just a bit of info for ya.
        • That's the same study in both links, it's from 1988, and that study has zero bearing on the question he asked and does not deal with serif vs sans-serif at all.
          Am I missing something?

          • That's the same study in both links, it's from 1988, and that study has zero bearing on the question he asked and does not deal with serif vs sans-serif at all. Am I missing something?

            Yes - I was answering the assertion that this was somehow woke. Woke wasn't even a term back in the day. Tell me - do you have some sort of problem with that? Your buddy made some insinuations, and I answered one of them.

            Anyhow, far be it from me to not answer the other dictate. But I'll let you know - this is going down a rabbit hole. One of my best friends was an illustrator, and to simply say One is better is a bit silly - define better.

            What is interesting is that he has clued me into the fact tha

      • Re:And ... (Score:5, Insightful)

        by SvnLyrBrto ( 62138 ) on Thursday January 19, 2023 @06:32PM (#63223274)

        How could it possibly matter a whit either way?

        So far as I was ever aware, screen readers don't take the font into account at all. They read the actual ASCII or Unicode text in the document or page with no regard given to the specified font, and *maybe* announce when something is bolded or underlined or whatever. I'm sure you *could* technically create a screen reader that, instead, accesses the display, snapshots it, and reads it with OCR. But that seems to me to be a VERY daft approach to the problem. And I'd have major reservations about purchasing a solution whose developers went that route.

        Given the technical realities, I'm guessing there was no analysis done. I wouldn't write this one off to wokeness though. Sarif fonts have been considered uncool and on the decline for quite the long while now. I'm just surprised they went with calibri over Helvetica, which seems to be nearly-universally considered to be the new hotness.

      • There has been lots and lots of studies, and there's a great meta-analysis of over 50 such studies at:
        http://alexpoole.info/blog/whi... [alexpoole.info]
        And what does it conclude?
        "3. Conclusion
        What initially seemed a neat dichotomous question of serif versus sans serif has resulted in a body of research consisting of weak claims and counter-claims, and study after study with findings of “no difference”. Is it the case that more than one hundred years of research has been marred by repeated methodological flaws, o

        • So the factsvso far are in favor of the theory that this is woke bullshit being pushed by a "diversity" office that exists solely to push woke bullshit.

          Color me amazed.

          Any organization with a Diversity office should have a Reality office, to keep the bullshit in check.
    • Did they say that screen readers have reading disabilities, i.e. it's easier for screen readers to read sans serif fonts?
    • or that Calibri soon gets banned in Florida.

      As a Floridian, I fully support this proposal!

    • Re:And ... (Score:5, Insightful)

      by Xylantiel ( 177496 ) on Thursday January 19, 2023 @03:50PM (#63222784)

      Well I've always found that someone specifying a non-free front (like Calibri) is a good indication of simple ignorance. For example, this whole post confuses the point by saying that "Calibri" is mandated over "Times New Roman" when it really sounds like it is a situation where sans-serif is being specified over serif and people are clueless that there are many other sans-serif and serif fonts other than those two owned and distributed by a single company, Microsoft. Even the headline appears to get this wrong.

      I would also think that the font is completely irrelevant if you are using a "screen reader" on something like a PDF. A change of font would only be useful for readers of hard-copy or printed-then-scanned documents. But again maybe that is just the reporter or press release writer being too clueless to actually get it right, but the underlying policy is, in fact, appropriately justified based on improving the handling of printed material.

      • Yes, this sounds like it would be better positioned as using sans-serif fonts over serif fonts -- but then people would have to learn what those terms mean. :-) I'm guessing they think it's much easier, and more direct (this *is* the Government), to just use specific font names. In that case, though, specifying several sans-serif fonts, including free ones, would be helpful -- unless for some reason want people to just use one, which should be a free one.

      • I would also think that the font is completely irrelevant if you are using a "screen reader" on something like a PDF. A change of font would only be useful for readers of hard-copy or printed-then-scanned documents. But again maybe that is just the reporter or press release writer being too clueless to actually get it right, but the underlying policy is, in fact, appropriately justified based on improving the handling of printed material.

        If font really is a consideration for screenreader users, I'm starting to suspect that they print out pdf and put that under a camera based, OCR screenreader.....

        Anyone here positive that they would not print out their emails?

      • by Strider- ( 39683 )

        Nah, style guides are common in any organization of significant size, from a small 30 person company all the way up to the US government. This is a modification of their style guide. If it was me, I would have gone with Helvetica, but well, I’m old school and like its clean lines if I’m doing a san serif font.

        Anyhow, a given government functionary shouldn’t be just using whatever random font they want, they really should be using the official templates and style guides as presented to them

      • Well I've always found that someone specifying a non-free front (like Calibri) is a good indication of simple ignorance.

        I was wondering that too. Does it mean that all State Department documents are created using Microsoft Word?

        • Does it mean that all State Department documents are created using Microsoft Word?

          Maybe, maybe not. But it is a well-known fact that the US Government runs Windows on desktops, uses Microsoft Office, and mandates Microsoft formats.

    • Getting so tired of these gratuitous font swaps! I know that historically there has been a lot of unfair bias against Sans fonts, but we really ought to select fonts on their own merits, not on some odd diversity criterium. And if we're picking a sans font, why does it always have to be Calibri? There are many other minority fonts that deserve a chance as well. Comic Sans has never had a fair chance. All that just goes to show that these D&I types have a hidden agenda...
  • firstworldproblems
  • by SpzToid ( 869795 ) on Thursday January 19, 2023 @03:24PM (#63222658)
    'nuff said. [microsoft.com]
    • Doesn't matter, the government already uses Microsoft products, has licenses, etc. This is not for you to write to them, this is for them to write to you.

      • by SpzToid ( 869795 )
        But what if I use an OS like Ubuntu that doesn't ship with MS Calibri, how will I read communications with the US government? I get your point and I am not arguing with you, but expecting users to have to follow instructions like these [systranbox.com] are a waste of taxpayer money, and bites at all the 'accessibility [section508.gov]' investments made by the US government so far..
        • But what if I use an OS like Ubuntu that doesn't ship with MS Calibri, how will I read communications with the US government?

          fontconfig lets you specify fallbacks. You almost certainly already have a default one.

        • But what if I use an OS like Ubuntu that doesn't ship with MS Calibri, how will I read communications with the US government?

          Fallback fonts. Basically every system or software package has it. The only time it is really an issue is when you go cross script (e.g. open a Chinese document with a missing font, and the fallback font on your English system may not contain the correct character set).

    • No one cares. Microsoft isn't going to go after someone for using the default typeface of their own product. There's literally no risk to using Calibri in any Microsoft ecosystem... which nearly all governments in the world are.

    • by Dadoo ( 899435 )

      Sounds like more embrace-extend-extinguish to me. So much for the "kindler, gentler" Microsoft.

      Yes, I understand it's the government making this choice, but I'm guessing it's because Microsoft made it difficult to avoid.

      http://www.cptech.org/a2k/odf/odfwkshop20oct06/whyodf.pdf [cptech.org]

      • Yes, I understand it's the government making this choice, but I'm guessing it's because Microsoft made it difficult to avoid.

        Absolutely nothing prevents them from choosing another font, like Noto Sans.

  • by TigerPlish ( 174064 ) on Thursday January 19, 2023 @03:24PM (#63222662)

    I thought Century Schoolbook was the "proper" font for US gov't correspondence?

    Anyway, looky here -- the old Word default was Times New Roman.

    The new Word default is Calibri, since like 10 years now I think.

    Make of that what you will.

    • by caseih ( 160668 )

      According to this, Calibri is being phased out: https://news.ucdenver.edu/good... [ucdenver.edu]

      Probably Calibri didn't have strict enough license for MS's taste and they need something with which they can extract more licensing dollars.

    • by Strider- ( 39683 )

      New Century Schoolbook is the standard used for signage by the National Park Service and, I think, the US Forest Service. I doubt that branding will change. I know the NPS moved away from it for a while, and since moved back.

    • The new Word default is Calibri, since like 10 years now I think.

      Well about that ... https://www.microsoft.com/en-u... [microsoft.com]

      Though it stands to reason that a government agency should adopt a default right at the same time when it is dropped by the rest of the world :-)

  • typeface, not font (Score:4, Informative)

    by bippy2 ( 10285232 ) on Thursday January 19, 2023 @03:36PM (#63222712)
    "Typeface" refers to a family of "fonts." A "font" is a typeface ina specific weight, style, and size. "Times New Roman" is a typeface. "Times New Roman Bold Italic 12 point" is a font. Not sure why people always get this wrong.
    • TFA actually uses "typeface" correctly in several places, but "font" in others. I imagine it varies based on the information source (person/people) included for the article -- ie: stating things as they did.

      The department has used Times New Roman as its standard typeface for memos sent to the secretary since 2004.

      The Washington Post uses the serif-friendly typeface Miller Daily in print and Georgia in digital versions.

      Many experts agree that serif typefaces — categories of fonts with added strokes — are more difficult to read on computer screens. (The difference is lessened when it comes to printed materials.)

      I imagine many (most?) people here on /. actually know the difference, but use "font" colloquially instead of "typeface".

    • by ebunga ( 95613 )

      And yet you probably use DB-9 cables all the time.

      • by ceoyoyo ( 59147 )

        Nah. It's all RJ-45 cables now. And USB-C.

      • In my decades of computer wankery I have never, ever seen a cable sold purely as "DB-9", only connectors. I have seen cables sold as "DB-9 Serial" which is, you know, not at all the same thing.

    • by Rhipf ( 525263 )

      The problem with language (especially english) is that it is fluid and the meaning of words change overtime. At one point in time this was true and though still technically true "font" is now interchangeable with "typeface" for most people.

      • by ceoyoyo ( 59147 )

        Since most of us don't have to go get a bunch of metal chips out of the cupboard whenever some dumbass wants to change fonts, we promoted "font" to the modern equivalent.

        As in, "you want to use Calibri? Font you, I'm sticking with Liberation Sans."

  • #USisAmess
  • by peppepz ( 1311345 ) on Thursday January 19, 2023 @03:37PM (#63222730)
    I find fonts with serifs easier to read, except at low resolutions. Maybe it's one more sign that I'm getting old.
    • Nope. That's a well understood concept. Serifs help the eye flow over the word but make letters more complex.
      Serif fonts are more readable.
      Sans-Serif fonts are more legible.

      It's one of the reasons serif fonts are still a preferred default for print while sans serif are a default for a lot of digital based text (especially on low resolution, or smaller sized displays).

  • the state dept. has nothing fucking better to do, lol.
    • Yeah, because massive organizations can do only one thing at a time, ever. Everyone, at all times, is focused on just that one thing until it's done. Is that how you see it?
  • Comic Sans Forever!
  • How about... (Score:5, Insightful)

    by rossdee ( 243626 ) on Thursday January 19, 2023 @04:21PM (#63222900)

    Sending out your emails as plain text. and let the recipient determine what typeface, size and color (fg/bg) to have set as their default.

    (I have had impaired vision for a long time and find it easier to read white text on a black background. I read (books and magazines) on the Kindle (Fire or PC app) and like to read the articles/text in the text mode.)

    • Exactly what I was thinking. A cable used to be teletype and was just ascii. I still use a plain text email client (alpine) and am amazed how big a file "hello" can be with all the formatting. It could be 6-10 bytes excluding the header. Could be.
    • by Dadoo ( 899435 )

      Chalk up another agreement point, here.

    • No thanks. Plain text removes too much of the contextual formatting required for communication. We lose enough communication in written text as it is without the inability to manage how our typeface looks. The use of fonts and formatting are required to separate various pieces of text from one another.

      I'm sorry to hear you have impaired vision, but software vendors should be providing you an accessibility option to allow you to read and function without impeding the communication of others. e.g. a default t

  • by Bahbus ( 1180627 ) on Thursday January 19, 2023 @04:29PM (#63222942) Homepage

    It has always been a terrible font. It's ugly. Its serifs are bad. Its kerning is shit. It's a bad font. Calibri *is* better because it lacks the ugly serifs, but not the best.

  • Got to have those monospaced fonts.
  • by flaguy11 ( 8860375 ) on Thursday January 19, 2023 @05:38PM (#63223132)
    Just another government office trying to prove they are necessary. Braille readers do not care about font, and anyone can change the font in word. A total waste of taxpayer money and time
  • You wouldn't think it at first glance, but it's a sexy beast.
  • Why am I not surprised the State Department chooses to standardize on a proprietary font Microsoft already began phasing out in 2021?

    https://www.microsoft.com/en-u... [microsoft.com]

  • Surely serif is better for OCR since it provides extra context e.g; capital I versus lowercase L versus 1, etc.

  • At least it's not Comic Sans!

  • Mojibake seems entirely appropriate.

  • Since Microsoft owns it, cant they arbitrarily increase the price? Did the state department get a guaranteed perpetual license? Then the state department will have to scramble to change the standard throughout itself and that would be a pain.

  • Use old school Courier! :P

  • this article misses a rather important odd thing here?

    to wit:

    The Secretary of State, at a time of international pandemics, massive illegal immigration, massive international drug and human smuggling, and a WAR IN EUROPE with an enemy who has and keeps threatening to use nukes, is worrying about what damned font to use in communications!!!

    Time to take away all the shiny spiffy digital toys over at the state department, and issue teletypes, pencils-and-papers, bulletproof vests, hazmat suits, etc ... ANYTHI

  • The sans- serif typefaces like Arial, Helvetica are the preserve of authority like government and corporations. They like the nazzi-like rigid, solid, authoritative, no-nonsense text. The flowery flowing script that is Times is rejected by such minds.

    Yet, newspapers discovered centuries ago that Times is easier to read and friendlier to readers.

    Your choice as a user of typefaces, is how you want to be perceived. Authoritarian or friendly. It is simple. Slashdot has made their choice, what's yours?

  • Simsun4lyffeeee

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