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Firefox Mozilla Businesses

Mozilla Stops Firefox Fullscreen VPN Ads After User Outrage (bleepingcomputer.com) 68

Firefox users have been complaining about very intrusive full-screen advertisements promoting Mozilla VPN displayed in the web browser when navigating an unrelated page. From a report: The ads popping in Firefox disable the web browser's functionality, denying users access to the interface and graying out everything in the background until they close them. Some users reported on Reddit that the annoying full-screen ads even cause Firefox to become unresponsive for up to 30 seconds, forcing them to terminate the browser's process. [...] BleepingComputer has contacted Mozilla about the matter and received the following statement following the barrage of complaints from Firefox users: "We're continuously working to understand the best ways to communicate with people who use Firefox. Ultimately, we accomplished the exact opposite of what we intended in this experiment and quickly rolled the experience back. We apologize for any confusion or concern."
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Mozilla Stops Firefox Fullscreen VPN Ads After User Outrage

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  • I've done a few fresh Firefox installs recently, and the first run keeps getting bigger. There's now like a six-step hassle window, and then it takes another three steps to turn off the assorted suggested content. And this is mostly new over the last month or two.

    Since I run Devuan and it comes with Firefox LTS, I install tarballs into a zpool, and take a ZFS snapshot...

    • by Sebby ( 238625 ) on Friday May 26, 2023 @12:54PM (#63553587)

      I've done a few fresh Firefox installs recently, and the first run keeps getting bigger. There's now like a six-step hassle window, and then it takes another three steps to turn off the assorted suggested content. And this is mostly new over the last month or two.

      I've noticed this, but only after a fresh update, and in its own window tab, so it hasn't bothered me (besides the extra hassle of ignoring/closing that tab, which I can live with).

      But if it ever started randomly showing ads (and worse - block my use of an unrelated website in the process), it would get removed from my system, as it would now be considered unreliable and, hence, useless to me.

      • by q4Fry ( 1322209 )

        I've noticed this, but only after a fresh update, and in its own window tab

        I actually appreciate this, but the only thing I like about it is the changelog link, and frankly I'd prefer if it just loaded the changelog directly.

  • by NoMoreDupes ( 8410441 ) on Friday May 26, 2023 @12:36PM (#63553511)

    FF is my main browser, and I've not subscribed to anything, but I've also never run into this - but if I ever did (and in the way it's described - "intrusive" and "random"), it'd be off my drive immediately.

    However I wonder if the reason I've not run into it is because I also have uBlock Origin installed (among other add-ons) that might prevent those ads from showing up.

    • by rudy_wayne ( 414635 ) on Friday May 26, 2023 @12:59PM (#63553609)

      However I wonder if the reason I've not run into it is because I also have uBlock Origin installed (among other add-ons) that might prevent those ads from showing up.

      I also use uBlock Origin and haven't seen these ads, so that is probably the explanation.

      However, the level of incompetence at Mozilla is disturbing. They are already down to single digit market share but keep doing more and more stupid shit like this.

      • by HiThere ( 15173 )

        I haven't seen in on Debian, installed from the repository. I think all I've got installed is Privacy Badger, I know I haven't got uBlock installed. I know a lot of sites think I've got a blocker installed though, but it so it's only via FireFox limitations on javascript. (I don't really like fussing around with that kind of thing, so I tend to use quick and simple approaches.) I use the FireFox strict privacy setting.

        OTOH, I also tend to leave browser windows open for a week or so. So perhaps I just m

    • by vux984 ( 928602 )

      "FF is my main browser, and I've not subscribed to anything, but I've also never run into this - but if I ever did (and in the way it's described - "intrusive" and "random"), it'd be off my drive immediately."

      In favor of what? gopher?

      Cutting your nose off to spite your face isn't a winning move.

      • In favor of what? gopher?

        Something else that doesn't pull that shit (duh!)

        • by vux984 ( 928602 )

          It was a serious question. What are you going to switch to?

          It's not like there is a whole bevy of modern high quality competitive browsers to choose from that "don't pull that shit"... I mean, you've got Chrome, run by the biggest ad company on the planet, then there's Edge run by Microsoft who desperately wishes they were the biggest ad company on the planet copying everything Chrome does, or Brave ... that browser run by an ad company...

          Yeah, the options are endless.

          • by Anonymous Coward

            It was a serious question. What are you going to switch to?

            Given how dumb you obviously are, you cannot possibly serious. But I'll bite...

            One solution? It's called.... a fork. Holy shit! Yes those things do exist. Go figure! But you're completely oblivious:

            you've got Chrome, run by the biggest ad company on the planet, then there's Edge run by Microsoft

            Guess what Edge is... go on, just try. Give up? It's a fork of Chromium (what Chrome itself is based on). Holy mother fucking shit!!!!! Does that mean there could be forks of Firefox????. FUCK YEAH! [reddit.com] (these are but a few examples).

            You understand what that means, no? It means that anyone could create a fork of Fire

    • by deadaluspark ( 991914 ) on Friday May 26, 2023 @03:17PM (#63554015)
      Bzzzzt, wrong. I am running Firefox and have three pi-holes with extensive blocklists and regex, ublock origin, facebook containers, google containers, and so on.

      I received the message opening a random page yesterday.

      However, there is an option to turn this off entirely in the about:config. look for something titled "vpn_promotion" or something similar.
      • However, there is an option to turn this off entirely in the about:config. look for something titled "vpn_promotion" or something similar.

        browser.vpn_promo.enabled=false

        Thanks! I've never seen this behaviour but I've preëmptively set "browser.vpn_promo.enabled" to false.

    • I use Ublock Origin, and I still saw this popup ad. Oh, and I turned off "studies" ever since they pulled that stupid shit with the Mr Robot promotion that made it look like malware might have infested my machine. Nope, this was an ad built right into the browser, so of course a plugin is not going to stop it. I only saw it once after I hadn't touched my machine for a while, though.

      Seriously, Mozilla management constantly makes such bad decisions, it's not hard to understand why they keep losing marketsh

  • by Tyr07 ( 8900565 ) on Friday May 26, 2023 @12:44PM (#63553543)

    They keep thinking they are going to interject their content and what they want right in front of us and prevent us from ignoring it if we're not interested, by shitty tactics to lock the screen and force you to interact with it, and they're always "surprised" when we get pissed or just drop their product.

    1000 years from now, assuming humanity survives, some twat is going to think they'll be the ones to pull it off, to finally put ads we have to interact with, so we have to give them attention and money, and it still will not work and get resisted, and they'll be "surprised" too that their method of communication didn't work.

    • 1000 years from now, assuming humanity survives, some twat is going to think they'll be the ones to pull it off, to finally put ads we have to interact with, so we have to give them attention and money, and it still will not work and get resisted, and they'll be "surprised" too that their method of communication didn't work.

      In 1000 years, ads will be pushed into your dreams [youtube.com].

      • by Tyr07 ( 8900565 )

        That was a great episode.

        Well we know what people did during great depressions when they suffered great financial loss.
        We're experts at refusing to deal with things we refuse to deal with.

    • by gweihir ( 88907 )

      Indeed. But the human race will still have plenty of idiots for as long as it exits. For the case at hand, Mozialla management must be among the most stupid and self-destructive now across all the tech industry (except in startups).

  • A browser is a tool, and if it hinders my use of its primary purpose (by randomly locking me out of some website to show me an unrelated ad), it ceases to be a useful tool, and I don't keep useless tools around.

  • by xack ( 5304745 ) on Friday May 26, 2023 @01:00PM (#63553611)
    Every time a problem with Firefox is mentioned, someone say use "x fork of Firefox" which purports to remove features they don't like. It's not enough anymore, we the internet community at large need to take over Firefox completely, just like Xfree86 was forked into Xorg and OpenOffice.org into Libreoffice, we need a wholesale replacement of Mozilla's organization, and take back Firefox from the 5 million a year spyware pushing CEOs. It's either radical action now, or be forced onto a Chromium only web as Mozilla makes themselves and their browser unusable.
    • by HiThere ( 15173 ) <[ten.knilhtrae] [ta] [nsxihselrahc]> on Friday May 26, 2023 @01:25PM (#63553717)

      Nobody wants to put in the resources needed to do it. And there are several alternatives, so probably nobody will. I thought Falkon was a rather decent alternative the last time I checked out alternatives, but that depends on various KDE libraries.

      The one that doesn't really have a decent alternative is Thunderbird. There are other email programs, but they don't "act right" in various different ways. (For one think, I want *lots* of nested named folder that received email can be automatically sorted into. ) And even investigating the different programs is dangerous because an important email is likely to end up hideously misfiled, lost, or just unable to be transferred to the system you decide to end up with.

    • Seamonkey is a project which started in 2005 as a continuation of the Mozilla.org suite. It uses the latest rendering engine and JS components under the hood, receiving security updates in an extremely timely manner too. It also retains the original UI design for mail and chat too!
      • by waspleg ( 316038 )

        I mean... interesting, but looking at it it's 4 guys. They're also hosting their shit on mozilla.org

        Considering how much just doesn't work at all in Firefox now, and is slowly increasing, I can only imagine it's worse for this.

        It's a real shame most of the world doesn't give a fuck that their browser is malware - but it worked for Microsoft and now Google.

    • by ceoyoyo ( 59147 )

      So... fork it?

    • So I take it that you are volunteering to be the person who starts and organizes this effort, since you make it sound so logical and straight forward.
    • I love to help, but their build system is so outdated, they are also still using hg instead of git.  And because of how broken it is, they have to ship an entire msys environment just to compile on Windows because their dependencies are so out of hand. 
  • and Netcraft (well maybe not Netcraft) but the stats don't lie. https://www.w3schools.com/brow... [w3schools.com] Usage is at the lowest point ever.

    • by HiThere ( 15173 )

      Fortunately there are now a couple of decent alternatives...and I sure don't mean Chrome.

  • by gweihir ( 88907 ) on Friday May 26, 2023 @01:27PM (#63553727)

    Absence of crap like this is _why_ people are using Firefox. Apparently Mozilla management has gotten even more deranged recently.

    • Yeah, I fortunately haven't seen this but - what the heck, Firefox?

      It's like they feel compelled to shoot themselves in the foot every year or two.

  • long live Mozilla Fire fox! It only has 5% of the web browser market.
    • 1) 5% is actually a statistically significant amount.
      2) 5% * the world's browser-using population == Tens of millions of unique users. Ignore that many potential customers at your own risk.

      (Do /. commenters even try to think before commenting anymore?)

  • by Stan92057 ( 737634 ) on Friday May 26, 2023 @02:47PM (#63553939)
    Tons of other sites doing the same stunt trying to get everyone to sign up for their news letters. Graying out the site and having to dismiss it or back page unless my Ublock Origin is misconfigured.
  • "We're continuously working to understand the best ways to communicate with people who use Firefox. Ultimately, we accomplished the exact opposite of what we intended in this experiment and quickly rolled the experience back. We apologize for any confusion or concern."

    Personally speaking, I've had it with the idea that a statement made in this tone is in any way legitimate. It is leveled at, no one. There's no way a real person (Mister or Miss or Mistress Mozilla, I presume?) could utter that could with a
  • However there is still plenty of money from Google for "non-profit" Mozilla Foundation to greatly profit its executives who are freed from any pressure to produce a quality product.

  • I wrote a lot of the Firefox VPN iOS app. Sucks to see Mozilla annoying people with ads for it. But I get its an important revenue stream that they need.

    I just think its stupid how every company claims something was "just an experiment" if everyone hates it. Insults everyones intelligence.

  • If you're still using Firefox, you've failed your geek credential test. They stopped being the best alternative about a decade ago.
  • "We're continuously working to understand the best ways to communicate with people who use Firefox."

    Apparently, 20+ years hasn't been enough time to figure out how to understand communication.

    Sorry, but every time I hear this kind of falsely professional, condescending PR bullshit, I lose all trust in an organization. Why do they even bother making these kind of statements? I switched to a fork of Firefox almost 10 years ago.

  • So, do we need an ad blocker to block Mozilla's intrusive ads? Or the existing uBlock is good enough for the task?

  • wasn't that a browser once?

  • We apologize for any confusion or concern."

    WTF nobody is "confused" or "concerned". We are Pissed Off, so don't belittle your user base, you arrogant POS.

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