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Titan Sub CEO Dismissed Safety Warnings as 'Baseless Cries', Emails Show (bbc.com) 180

Warnings over the safety of OceanGate's Titan submersible were repeatedly dismissed by the CEO of the company, email exchanges with a leading deep sea exploration specialist show. From a report: In messages seen by the BBC, Rob McCallum told OceanGate CEO Stockton Rush that he was potentially putting his clients at risk and urged him to stop using the sub until it had been classified by an independent body. Mr Rush responded that he was "tired of industry players who try to use a safety argument to stop innovation". The tense exchange ended after OceanGate's lawyers threatened legal action, Mr McCallum said. "I think you are potentially placing yourself and your clients in a dangerous dynamic," he wrote to the OceanGate boss in March 2018. "In your race to Titanic you are mirroring that famous catch cry: 'She is unsinkable'".

In the messages, Mr Rush, who was among five passengers who died when the Titan experienced what officials believe was a "catastrophic implosion" on Sunday, expresses frustration with the criticism of Titan's safety measures. "We have heard the baseless cries of 'you are going to kill someone' way too often," he wrote. "I take this as a serious personal insult." Mr McCallum told the BBC that he repeatedly urged the company to seek certification for the Titan before using it for commercial tours. The vessel was never certified or classed. "Until a sub is classed, tested and proven it should not be used for commercial deep dive operations," he wrote in one email. "I implore you to take every care in your testing and sea trials and to be very, very conservative," he added. "As much as I appreciate entrepreneurship and innovation, you are potentially putting an entire industry at risk." In his response a few days later, Mr Rush defended his business and his credentials. He said OceanGate's "engineering focused, innovative approach... flies in the face of the submersible orthodoxy, but that is the nature of innovation".

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Titan Sub CEO Dismissed Safety Warnings as 'Baseless Cries', Emails Show

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  • by Anonymous Coward on Friday June 23, 2023 @02:42PM (#63627106)

    ...to booking a seat on the next charter to view the OceanGate wreckage.

  • I wonder (Score:5, Interesting)

    by 93 Escort Wagon ( 326346 ) on Friday June 23, 2023 @02:45PM (#63627118)

    We seem to hear lots of similar disparaging commentary regarding regulations and whatnot from CEOs of newer companies (Musk immediately comes to mind, but he's just one of many). I wonder if it's the new "move fast and break things, don't slow us down" paradigm, or if CEOs have always been like this and we just happen to hear about it more nowadays because internet.

    • Boutique operation (Score:3, Informative)

      by HBI ( 10338492 )

      This was never intended to be much of a business. The guy was just an idiot.

      CEOs are usually aggressive but strangely conservative. They want to push stuff to the limit within the bounds of reality, unless they are looking to cash out, in which case they will lie with impunity, but generally in such a way as to protect themselves from future liability.

      • by mobby_6kl ( 668092 ) on Friday June 23, 2023 @04:00PM (#63627356)

        This was never intended to be much of a business. The guy was just an idiot.

        Oh no I think he was. It looks like he wanted to use this as en opening into the oil & gas industry: https://www.insider.com/oceang... [insider.com]

        He was also an idiot.

        • It seems like he kinda-sorta had a business case in mind; but was in a position similar to the manned spaceflight enthusiasts who are frothing at the mouth for something, anything, to justify a man-in-a-can operation over sending out a robot to do some actual science.

          It's true that there were almost no deep-diving manned submersibles in use; with the exceptions largely being a handful of academic research devices and a more mysterious handful of specialty military gear intended for deepwater salvage or f
          • >> but, because he had an emotional attachment to manned operation,

            No, I think that he saw a financial opportunity to leverage the emotional attachments of extremely wealthy people

            There is no economic case to make money from joe schmoe, unless that schmoe is a billionaire, and even that economic case breaks down if you require "wasting" time on testing

            imo CEO got what he deserved, maybe even the rich dumbass who was willing to pay a ton of money to brag about seeing Titanic with his own eyes

            Bummer for

    • Re:I wonder (Score:5, Interesting)

      by Whateverthisis ( 7004192 ) on Friday June 23, 2023 @03:15PM (#63627222)
      You hear about it now because Silicon Valley has fetishized the entrepreneur and turned them into something to be admired and to emulate.

      I work with many entrepreneurs. They're all amazing people, but almost all of them, and in particular the successful ones, are damaged or traumatized in some way, and that trauma either gave them the perseverance to overcome or it created a unique skill/coping mechanism that they turned into success. In no way do people really want to be any of these people; it's a difficult life these people choose and kudos to them, but also they're deranged to take on the stress they do. And for every Jeff Bezos or Elon Musk, there's 1,000 more just like them but utterly fail, losing everything.

    • by hey! ( 33014 )

      This is a post-dot-com shift toward a new culture of business radicalism that fuses traditional business paternalism with Bay Area counterculture social experimentation. As with a cult, a modern disruptive startup sees traditional authorities, or indeed any outside restraints to their experimentation, as illegitimate.

      Look at this guy. He held up the fact that the industry had gone 35 years without a fatal accident as proof that industry standards were *unreasonable*. Fifty years ago that attitude wouldn'

      • "Bay Area counterculture social experimentation"

        Your right wing swipe at "Librul California" is bullshit. It might have been true back at the start of Google, or even Apple, but that is prehistoric compared to today's reality.

        Today's Silicon Valley is Theranos, and Google's real slogan, "Be Evil and Make Money." It's not old school counter culture, it's Libertarianism blended with predatory capitalism. That can't be called "experimental" because it standard operating procedure in virtually all large sc

        • I'm sorry, are you trying to insinuate that a postal worker is not allowed breaks or water? Especially as 66-67 is right on the fucking dot for the average life expectancy for an African American male? Given that he was almost immediately given CPR by someone who saw him collapse and was unable to be resuscitated I'm going stroke or heart attack caused by major heart disease.

    • Re:I wonder (Score:4, Interesting)

      by ceoyoyo ( 59147 ) on Friday June 23, 2023 @04:05PM (#63627364)

      New companies usually don't like regulations because they're expensive and time consuming to figure out and comply with; a barrier you have to overcome. Established companies usually like them for that same reason.

      "Move fast and break things" seems to be a software industry thing. It's really "ship it and fix the bugs later." You can only really get away with that when it's software, because recalling hardware is expensive.

      I wouldn't read too much into Rush's comments about regulation. When you're trying to build a new product, regulation is an expense. If you elect to skip it, you've got no choice but to claim that it's unnecessary, not applicable, misguided, whatever. The actual sub was tested to depth and completed quite a few successful dives, so it most likely died to repeated stress fatigue. Some airliners died to that too, before we figured out that you have to design around and monitor for it. Quite possibly we would have lost some of the first composite airliners as well, except that the aviation industry took it very seriously when they were introducing new hull materials.

    • Re:I wonder (Score:5, Insightful)

      by sfcat ( 872532 ) on Friday June 23, 2023 @06:16PM (#63627660)
      That seems really unfair in this case. Yes, this CEO ignored safety issues but it goes deeper than that. He specifically said he didn't want 50 year old white guys to work for him. Who do you think works in the field of marine salvage? They are mostly ex-navy submariners often with salvage experience. And for various reasons having to do with the popularity of various naval specialties, the majority of the people who have experience doing this type of work are 50 year old white guys. This isn't because anyone was denied this occupation, it was because there is not a whole lot of people want to do this sort of work. It is difficult and dangerous and there are better ways to make a living. So it wasn't just that this CEO ignored safety issues. It was that he went out of his way to avoid hiring experienced staff due to his own politically motivated ideology. That's an entirely different thing. Under US law, this would be considered 2nd degree manslaughter. But this happened in international waters so nobody is going to be held liable for this entirely preventable accident.
      • It was that he went out of his way to avoid hiring experienced staff due to his own politically motivated ideology.

        What politically motivated ideology? Hating to spend money? Not liking being told "no"?

    • SpaceX's approach to "move fast and break things" can also be described as "test early, test often" and "fail fast". It's heavily based on real-world testing to root out failure modes in systems too complex or poorly understood to handle otherwise (as demonstrated with the Shuttle, the alternative is "move slowly and break things anyway, with people on board"). What's industry standard practice may be overly conservative, obsolete, and even flawed, but you need extensive testing to demonstrate that.

      This phi

  • by Midnight_Falcon ( 2432802 ) on Friday June 23, 2023 @02:47PM (#63627122)
    If I had a nickel for the leaders I've met in my career who de-prioritized security in favor of sales, sales sales. They make similar arguments about this "blocking growth.." and many of them have subsequently seen near-company-ending incidents.

    The difference is when there's a data breach, people usually don't die. In this case, at least there was poetic justice: The CEO literally went down with the ship.

    • by Anonymous Coward on Friday June 23, 2023 @03:06PM (#63627200)

      The difference is when there's a data breach, people usually don't die.

      My hospital would like a word with you.

    • by Bongo ( 13261 )

      Seems a good example of common sense smell test and red flags. Shunned standards, didn't do enough critical thinking, didn't honestly appraise risk.

      The insight though is the "skin in the game" rule was worthless. Self delusion ruled instead.

      Independent critical appraisal was needed... fired... ginormous red flag.

  • You cannot get in the habit of ignoring noise. This is what happens. If there is some noise, you figure out why it is being generated and you stop it. That is either by adjusting what you're collecting or otherwise. You're going to miss critical things when you're habitually ignoring things.

    • by Pascoea ( 968200 )

      You cannot get in the habit of ignoring noise.

      If you can still turn the stereo up loud enough so that you can't hear the noise it's not a real problem yet.

  • Three families will seem to have very profitable suits against OceanGate, and possibly against Rush's estate as well (seeing as Rush is no longer around to be sued personally).

    DISCLAIMER: IANAL... But this looks like textbook negligence to my layman's eye.

    • in an admiralty court of international waters?

    • The waivers won't do shit probably but the owner/ceo is dead, they'll liquidate the company and that's going to be it.

  • Why is this surprising? A lot of you came out of the woodwork to howl, shriek and down mod me for saying this [slashdot.org], but it is absolutely true and undisputed at this point that the CEO bragged about how his team wasn't full of a bunch of 50 year old white men. He literally said he wanted a lot of young people and diversity because it would be "inspirational."

    Well, it turns out that when your goal is to actively avoid senior engineers with decades of experience and actively recruit for youth, innate characteristic

    • by alvinrod ( 889928 ) on Friday June 23, 2023 @03:06PM (#63627198)
      Did he really care about that or did he just have a problem finding anyone with actual experience that wouldn't run screaming at the sight of things? I think DEI initiatives are idiotic for several different reasons, but it's just as plausible that he adopted his stance as marketing ploy after the fact. No one with actual experience, black or white, would have signed off on what he's doing. Saying that the reason there isn't anyone with experience around is due to wanting to be more "diverse" is probably enough to assuage the concerns of some clientele and most people don't want to be seen to question any such policy lest the gaggle of equity jackals pounce on them in response.

      It certainly is funny watching some mud being slung back in the other direction and I can't say I feel all that bad watching it happen. I just don't think that I could bring myself to believe that it's fully deserved in this particular case.
    • Did these people die because blacks and women were on the team? Of course not. They died because the CEO and recruiters actively sought well-meaning, but less competent people because they fit an "inspirational story."

      Hating white people makes you just as much a racist as hating black people. In this case, hating white people paid off (for the rest of us).

    • Re: (Score:3, Informative)

      Seriously. Go away. Just because the CEO was committed to DEI doesn't mean that has anything to do with this disaster. The issue was the CEO's decision to not follow standard regulations, classification procedures and every other safety measure common to this industry because "it hurt innovation". That wouldn't have changed if he surrounded himself with 50 year old white guys; he knew the regulations and chose to not follow them.

      You're either trolling or you genuinely believe your irrelevant fallacy.

      • by ArchieBunker ( 132337 ) on Friday June 23, 2023 @03:43PM (#63627292)

        The CEO was trying to make a joke about DEI and conservatives aren’t getting it.

        • by sfcat ( 872532 ) on Friday June 23, 2023 @06:31PM (#63627708)
          Ah, the classic I was joking defense. But since your kind already killed humor, that's not going to fly in this case. Also, there is nothing about his statements that in any way could be considered a joke in even the most broad definition of the word 'joke'. He specifically said he didn't want the most experienced and competent and instead wanted "inspirational" people instead. That's a codeword (you probably like to call it a dog whistle) if I ever heard one. And the most ironic thing of all...the CEO was a 50 year old white guy who was quoted as saying, "I don't want to hire 50 year old white guys". Well he died on that hill...
          • by mrclevesque ( 1413593 ) on Friday June 23, 2023 @08:35PM (#63627928)

            > He specifically said he didn't want the most experienced and competent and instead wanted "inspirational" people instead

            So is he saying he doesn't want experienced people who are going to bring up security issues like McCallum did because as he said he takes that "as a serious personal insult", but rather what he does want is "inspirational" people, the ones who are going to inspire him with their somewhat naive, uncritical or wide eyed enthusiasm ?

      • Was he really "committed to DEI", or just jumping on the latest CEO-fad buzzword? Maybe he found a couple of yes-men who happened to be brown and thought it would be a good PR move to highlight that? I'd be interested to know the actual breakdown of his engineers.

    • by quantaman ( 517394 ) on Friday June 23, 2023 @03:26PM (#63627248)

      Why is this surprising? A lot of you came out of the woodwork to howl, shriek and down mod me for saying this [slashdot.org]

      One of the times when the mod system worked admirably.

      but it is absolutely true and undisputed at this point that the CEO bragged about how his team wasn't full of a bunch of 50 year old white men. He literally said he wanted a lot of young people and diversity because it would be "inspirational."

      Well, it turns out that when your goal is to actively avoid senior engineers with decades of experience and actively recruit for youth, innate characteristics, etc. you have no said quality engineering is not your #1 engineering goal.

      No.

      He avoided experienced professionals because they were expensive.

      Just like he avoided existing designs that used the proper materials, because they were expensive.

      And like he avoided getting the design tested and certified, because it was expensive.

      And we have countless records of people in the industry telling him his craft was potentially unsafe and he needed to get it certified. And him ignoring them.

      And finally we have a lawsuit from someone who was fired for speaking up about the safety.

      But you still think he would have succeeded if not for those meddling females and minorities?

      Did these people die because blacks and women were on the team? Of course not. They died because the CEO and recruiters actively sought well-meaning, but less competent people because they fit an "inspirational story."

      You know what, I found a team photo [twitter.com], and they look pretty damn white and mostly male. A fair number of youth but actually a fair number of middle aged and older folks as well. It doesn't look demographically unusual.

      So is your claim not that the staggering incompetence of black people so strong they sunk the craft from the sheer fact he wanted to employ them... or will you actually admit that you're completely wrong?

      I will say one thing, you have quite the obsession with DEI.

      • Fucking christ you're a retard. Get back to me when you find a photo of the engineering team and people who built the thing, not the fucking dive team out on the boat.

    • by dcollins ( 135727 ) on Friday June 23, 2023 @04:33PM (#63627422) Homepage

      This is one of the best examples in some time of the right's inability to argue about anything in good faith.

      (1) CEO is on record lying about everything in terms of safety and performance of their new vehicle.
      (2) CEO claims to be invested in DEI and hire only young, disadvantaged, minorities for the team.
      (3) Vehicle implodes killing a full crew of all rich, mostly old, men (who are all white or could easily pass for that).

      But the right can't add 1 + 2 + 3 together to determine the CEO was simply lying about #2.

    • Re: (Score:2, Interesting)

      by Brain-Fu ( 1274756 )

      DeplorableCodeMonkey, you need to learn these lessons:

      1. Being objectively right will not protect you from a troll mod. Following-up on a troll mod with cries of "but I was right!! see??" will not protect you from a troll mod.
      2. Even if you actually are right, how you deliver your message has a huge impact on whether you are modded troll. Tactless and brusque posts will get modded troll, regardless of details.
      3. Posting on a political hot topic guarantees troll mods. Both sides of the political spectrum

  • OceanGate Arbitration at sea will rule for OceanGate.
    maybe an admiralty court will have differnt rules to over rule this.

  • ...he died doing what he loves; telling people their safety concerns are insulting. Something about pride and falling...
  • by sjritt00 ( 159438 ) on Friday June 23, 2023 @02:58PM (#63627174)

    They'll bump the price from $250K to $375K and advertise "Now! Two Shipwrecks For The Price Of One!"

  • He seems to have done dumb things, and this should be an object lesson in respecting the white, male elders.

    But until it is discovered what exactly caused the loss of the Titan, I think it is unfair to blame the CEO for it.
    • From the team photo (https://twitter.com/OceanGateExped/status/1669374940221435907/photo/1) he didn't seem to have problems with white or male, and I count enough "elders" that they can't all be passengers.

      It was definitely his excuse for not having any navy submariner vets working on his deathtrap.
    • But until it is discovered what exactly caused the loss of the Titan, I think it is unfair to blame the CEO for it.

      It was the viewport. But I doubt they ever confirm that.

      • by _merlin ( 160982 )

        The viewport was only rated for 1300m depth (compared to 3800m depth that they were operating at), but I doubt it was the point of failure. More likely the cylindrical carbon fibre composite hull section developed internal damage from pressure cycling and failed catastrophically.

  • by PCM2 ( 4486 ) on Friday June 23, 2023 @03:03PM (#63627194) Homepage

    From what I understand:

    * The man quoted in the BBC article, who is a deep sea exploration expert, warned him repeatedly
    * Engineers, specifically of submersible craft, warned him that carbon fiber was an unacceptable material for deep-sea diving (a chief problem being that flaws caused by shearing due to unequal pressures would go unnoticed until the point of sudden, catastrophic failure—something you see in carbon fiber bicycle frames)
    * He was strongly urged to have his design certified to industry standards, but he refused
    * He exclusively hired young, "spirited" people, because, presumably, older people with experience would know better
    * His own employees expressed safety concerns (and were fired)

    If all of these were considered "baseless cries," this dude didn't have "innovation" on his mind, what he had was a religion.

  • went down with the ship.
  • by Whateverthisis ( 7004192 ) on Friday June 23, 2023 @03:29PM (#63627254)
    Ships come in all shapes and sizes, and usually have a long service life and a lot of equipment. But ultimately they are a business; they are an asset that provides a business service either moving cargo or entertaining people or going to war. So how do you engage with one, financially, when you have no idea how good a ship is?

    That's what classification societies [wikipedia.org] are for. They set standards for what equipment should do, how hulls are built, maintained, and inspected, and in many ways advise ship operators on how to maintain them in good health. This all bore out of the British shipping industry, when insurance was getting off the ground and figuring out how to underwrite risky voyages to far away lands. The class society Lloyd's Register formed to be that neutral 3rd party inspector to help ensure the ship was in good working order and built, operated and maintained in good working order.

    I get this guy didn't like how slow these societies are, but they were slow because he was "innovating", which now we seem to know means he was reducing costs at the expense of safety. Class societies are full of every engineering discipline required for anything on the ocean; they slowed him down because he wasn't following good practices; that's not innovating it's just dumb. And the entire point of class societies is to ensure that the customers can feel confident that the owner is following good practices; it's to enable commerce and trust, not to slow down innovation.

    Bottom line, any time you get on a ship, you can look at which society classed it [eagle.org] and when it was inspected. No reputable business that owns or operates a ship goes without inspection, and if it does, well don't pay them anything and don't get on board.

    • by tlhIngan ( 30335 )

      I get this guy didn't like how slow these societies are, but they were slow because he was "innovating", which now we seem to know means he was reducing costs at the expense of safety. Class societies are full of every engineering discipline required for anything on the ocean; they slowed him down because he wasn't following good practices; that's not innovating it's just dumb. And the entire point of class societies is to ensure that the customers can feel confident that the owner is following good practic

  • Just hand out the Darwin award and move on, for chrissake...

    • Just hand out the Darwin award and move on, for chrissake...

      Unfortunately for the Darwin awards, he already reproduced.

  • by GlennC ( 96879 ) on Friday June 23, 2023 @03:39PM (#63627280)

    The laws of man may be circumvented by those with money, but the laws of physics and the guidelines of materials engineering give no thought to wealth or personal influence.

  • The guy was wrong about the capabilities of the sub, but he died piloting it, so there's some justice there. Everyone on board signed waivers which mentioned the possibility of death three times, apparently.

    The only thing that I'm uncomfortable with is that the one buy brought his 19 year old son along, and it's well known that the part of the brain that can weigh the possibility of future outcomes doesn't fully mature until around age 25, so I question if he really understood the document he was signing,

    • Maybe it would be some what deserving if it were just the one reckless dummy who died, but I get the strong impression that he misrepresented the degree of risk involved. Maybe people weren't properly informed about how rickety this submersible was.

      My neighborhood has a swimming pool with no lifeguard. We make people sign waivers in order to use it that mention the possibility of severe injury or death even though the maximum depth is 5 feet, but everyone fully understands the risk.

      • by sfcat ( 872532 )
        Also, these were billionaires he killed. The lawsuits won't be finished this decade.
    • Everyone on board signed waivers which mentioned the possibility of death three times, apparently.

      Needs to have mentioned possible death more possible death often possible death on possible death that possible death waiver.

  • If only there was some sort of lesson to be learned from the original Titanic disaster, this second one might have been avoided.

  • Even assuming that there were signs of trouble prior to the too-fast-to-perceive implosion, I can imagine that right up to the end the CEO was diluding himself into thinking it would all be OK and what they were experiencing were only minor technical problems.

    The regretable thing here is he took an honor guard with him when he died. He got to take the easy way out. He doesn't have to continue living after the incident, dealing with the guilt, anxiety and any other emotions caused by knowing he was ultimatel

    • by swilver ( 617741 )

      It's more likely the moment the communication dropped out was the same moment it imploded, so about 2 hours after launch.

      • I saw an opinion given by a Navy deep-sea-operations pundit who said they might have started leaking first, lost electronics rapidly, and then imploded. There might have been time for an "oh shit, oh shit, oh shit" moment. That would be an appropriate outcome for the CEO, but largely undeserved for the other passengers.
  • Neoliberal capitalism, where capitalism is allowed to operate liberally, with limited rules is once again the problem. Same as coal burning plants crying about environmental regulations because cleaning the mess costs money and reduces profit. This is the result when republicans eviscerate public safety laws claiming they are "job killings regulations", when in fact we are left with people killing products.
    but hey, someone made money, so it's all good.
  • Hubris will eventually lead to Nemesis.
  • I damn hope some hull integrity sensor pinged at least a few seconds before the sudden failure. Just enough time for that young lad to turn to his father and say, "Told you so, you stupid cunt".
    • by ChoGGi ( 522069 )

      I would say there was a good chance.

      The most significant innovation is the proprietary real-time hull health monitoring (RTM) system. Titan is the only manned submersible to employ an integrated real-time health monitoring system.
      the RTM system makes it possible to analyze the effects of changing pressure on the vessel as the submersible dives deeper, and accurately assess the integrity of the structure. This onboard health analysis monitoring system provides early warning detection for the pilot with enough time to arrest the descent and safely return to surface.

      https://oceangate.com/our-subs... [oceangate.com]

      Thanks for the chuckle btw.

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