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Businesses United States

Unhappy Workers May Reduce Global GDP By As Much As 9%, Gallup Estimates (cnn.com) 92

An anonymous reader quotes a report from CNN: Employees' negative daily emotions and lack of well-being can ultimately hurt worker engagement -- and the economy, according to a new report released this week. Gallup, in its "State of the Global Workplace," estimates that low employee engagement costs the global economy $8.9 trillion, or 9% of global GDP. The report includes findings from its latest annual World Poll, which surveyed 128,278 employees in more than 140 countries last year. That poll found that roughly 20% of workers globally reported feeling lonely, angry or sad on a daily basis. And 41% on average say they feel stress. Those most likely to say they feel lonely were younger workers (22%), employees who worked remotely full-time (25%) and those who felt most disengaged on the job (31%).

While work isn't always the cause of a person's negative daily emotions, employers should still be concerned. That's because work can either improve or worsen employees' well-being. On the one hand, the Gallup report noted, "when employees find their work and work relationships meaningful, employment is associated with high levels of daily enjoyment and low levels of all negative daily emotions. Notably, half of employees who are engaged at work are thriving in life overall." On the other, researchers found that being disengaged at work can negatively affect a person's wellbeing as much as -- or more than -- not having a job at all. "Employees who dislike their jobs tend to have high levels of daily stress and worry, as well as elevated levels of all other negative emotions," they wrote. "On many wellbeing items (stress, anger, worry, loneliness), being actively disengaged at work is equivalent to or worse than being unemployed."

The poll found that last year only 23% of employees were engaged at work, unchanged from the year prior. Gallup defines an engaged employee as someone "highly involved in and enthusiastic about their work and workplace. They are psychological 'owners,' drive performance and innovation, and move the organization forward." But those who said they were not engaged rose by 3 percentage points to 62%. These are employees characterized as "psychologically unattached to their work and company. Because their engagement needs are not being fully met, they are putting time but not energy or passion into their work."

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Unhappy Workers May Reduce Global GDP By As Much As 9%, Gallup Estimates

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  • by backslashdot ( 95548 ) on Thursday September 12, 2024 @05:09PM (#64783937)

    The beatings will continue until morale improves.

    • by backslashdot ( 95548 ) on Thursday September 12, 2024 @05:11PM (#64783941)

      Guaranteed there’s CEOs right now thinking that's the solution.

      • by ebunga ( 95613 )

        Or they'll revert to the tried and true method of increasing output while decreasing expenses by simply owning their employees.

        • Re: (Score:2, Insightful)

          by jhoegl ( 638955 )
          Ah, the Republican amendment.
    • That was my immediate thought, too.
  • by locater16 ( 2326718 ) on Thursday September 12, 2024 @05:17PM (#64783959)
    Or else get your pay docked for stealing from the company
    • Or else get your pay docked for stealing from the company

      In some companies filling out your timesheet to say you worked so many hours, then not actually doing any work during those hours, is considered a termination offense.

      Just make sure you work for a company that does not believe in Terminate With Extreme Prejudice ... and that's not a racist rejoinder if you truly understand the phrase in Italics.

    • by AmiMoJo ( 196126 )

      I honestly wonder if UPS does that. Their delivery people are always smiling and upbeat when they visit. I'm sure it's not the prospect of meeting me - you should see the Royal Mail guy's face when I open the door.

      Are they contractually required to be like that? Or is UPS driver just a really amazing job?

      • They get paid over $75,000 now !!
      • At McDonald's they had VHS tapes (yes it was the early 90s) in the break room which you were supposed to watch. One of the training videos was on reminding people to smile and how to be friendly. It was something that people were also encouraged to do and corrected on by management.

        • At McDonald's they had VHS tapes (yes it was the early 90s) in the break room which you were supposed to watch. One of the training videos was on reminding people to smile and how to be friendly. It was something that people were also encouraged to do and corrected on by management.

          I've been in those types of breakrooms. For me it was a grocery store. It never ceased to amaze me when entering that the bright, cheery people on the TV were making the tired, cranky people walk in the room frown even more deeply as they spotted them. Perfect congruence of managerial stupidity and HR driven "morale boosters" that really served as a morale depressor.

        • by AmiMoJo ( 196126 )

          Sounds awful. I sometimes wonder about Japanese shop staff who have to listen to the shop's theme song on repeat all day every day too.

  • by Luckyo ( 1726890 )

    "How much would it cost to make them happier to the point where they would be maximally productive in relation to what they produce?"

    Because there's a sweet spot in this. The societal question here is where is the limit, and are we too high or too low on it. 9% quoted could actually be below the sweet spot, or above it, or at it. By itself this 9% assessment holds no value in the context of the study, because it could be that reducing that number to 8% would cost 20%. Or it would cost 0.02%. Or it would hav

    • by ewibble ( 1655195 ) on Thursday September 12, 2024 @06:33PM (#64784117)

      You can't buy true happiness, being respected and treated well at work will long way I don't need parties, and gimmicks to make me happy, as long as you pay me enough not to be too stressed about money I am good. The thing that make me the most upset at work are dumb ass bosses making dumb ass decisions.

      • by Luckyo ( 1726890 )

        You can absolutely buy happiness. There was a fairly famous Chinese actress who correctly noted that she would rather cry at the back seat of a BMW, than smile on a back of a bike. Because that moment of tears will pass and she'll be happy for the rest of the time when rich, whereas smile of a girl on a back of cheap bike will rapidly fade when faced with daily reality of poverty.

        What you cannot buy whoever is fulfillment. But that's because fulfillment is largely resource agnostic. It doesn't care if you'r

      • by kackle ( 910159 )

        The thing that make me the most upset at work are dumb ass bosses making dumb ass decisions.

        Here, here! There, there. Everywhere, where.

      • by hey! ( 33014 )

        Well, psychologists have looked into this, and money definitely has hedonic value, but the marginal value diminishes the more money you have. In other words if you don't have enough money to pay the rent, groceries, or medical bills, getting a little money will definitely make you happier. But if you're a billionaire, more money has no marginal hedonic value even if you're really focused on getting more.

        This is almost common sense, but what's surprising is how low the level of income has to be for margina

    • Let's ask another question: "How much does the economy suffer from insane whimsical CEOs?"
      • by Luckyo ( 1726890 )

        Sure, but then the question again has to have the other half to be a full question, rather than expression of ideological blindness to reality: what is the net cost/benefit from all CEOs on average.

        The verdict is in on this one. CEOs being a proxy for leadership in this question, we have come a long way from tree dwelling beings infested with parasites and overwhelming majority of us dying before the age of sexual maturity. Totality of human leadership so far has demonstrated level of excellence unseen in n

  • by Powercntrl ( 458442 ) on Thursday September 12, 2024 @05:27PM (#64783981) Homepage

    I wanted to make a joke about how all they need to do is play Tori Amos's The Happy Worker song from the rather surreal (and quite underrated IMHO) 1992 movie Toys [imdb.com], but it appears no one has bothered to do the needful and upload a clip of that scene to YouTube.

    If you haven't seen the movie, there's a scene where the factory workers are building toys while the song is implied to be literally playing through a PA system on the factory floor. Now, I was going to say something about how that might drive a person insane having to listen to the same song for your entire shift, every workday, but that's pretty much what Disney ride operators are subjected to. Make of that what you will.

  • by Rick Schumann ( 4662797 ) on Thursday September 12, 2024 @05:40PM (#64784007) Journal
    The people who do the actual work are just peasants and peons to The Rich, they couldn't give a flying fuck whether we're 'happy' or not so long as we kill ourselves off making them even richer than they already are.
    At best they'll try to gaslight us into believing we have it good and should be 'happy'.
    At worst, they'll punish us for daring to talk about how we're not happy.
    I'm firmly convinced that given their druthers, we'd literally be living in a modern-day version of feudalism, and if you're one of the peasant class and dared to complain, you -- and perhaps your family -- would just plain be killed outright.
    • He's not wrong....

      • If you're living in a castle (modern or not) and never see the people who do the actual work, it's easy to not consider them human beings. Just sayin'.
    • Modern capitalism is actually worse than feudalism in some ways - notably working hours and vacation time. Feudal peasants wouldn't ordinarily be killed just for complaining but they could easily get drafted into one of the king's wars.

      • I mean, young men (why not women?) still have to register for selective service in the USA. If we did bring back the draft, what choice would they have besides jail or soldiering?

  • by Retired Chemist ( 5039029 ) on Thursday September 12, 2024 @05:48PM (#64784029)
    Who could be involved and enthusiastic about flipping burgers or working on an assembly line? Most work, even technical work, is dull repetitive tasks and that does not even include all the non-productive busy work that most jobs seem to require (weekly reports, idiotic safety videos, and whatever). Making most employees really happy at their jobs is probably impossible (that is why it is a job and not a hobby) and even if it could be done, it would not be cost effective. Employers do not need employees to maximumly effective only adequately effective. It is cheaper to hire more than to get the best.
    • by Snotnose ( 212196 ) on Thursday September 12, 2024 @06:11PM (#64784077)

      Who could be involved and enthusiastic about flipping burgers or working on an assembly line?

      16-17 y/o me for one. I was happy to be making money, and I knew they were entry level jobs I'd grow out of.

      Of course, back then (1976) 18 y/o minimum wage me could move out of the parent's house into an apartment of my own, have a car with insurance, support myself, and put myself through college. Can't do that nowdays, I don't care how good the pundits say the economy is doing.

      • by StormReaver ( 59959 ) on Thursday September 12, 2024 @06:30PM (#64784113)

        I don't care how good the pundits say the economy is doing.

        That has always rubbed me the wrong way. The disconnect between pundits and reality is astonishing. Some of them say we are in the best economy ever, whereas our purchasing power is a fraction of what it was 40 years ago.

        • That certainly isn't wrong. Our purchasing power is a fraction of what it was 40 years ago.

          40 years ago I had a not-so-great job but was realistically contemplating owning an airplane. A used airplane, for sure, but after an incredible raise in pay over the years, I don't believe I realistically could go there now. Nope, just looked at Trade-a-plane, and I was right, its out of the question. Things have gotten markedly worse. Lots of reasons for it, I believe I know many of them, but voicing them wi

        • That's because it isn't their job to report on reality. Its their job to push whatever narrative makes the people who have power over them look good, be it a political faction, government agency, pharma or energy company, whatever. They do not work for you.
      • You must have lived in a different part of the country than I did - the northeast didn't allow that on minimum wage. Or so my older brother discovered.
    • by dgatwood ( 11270 )

      Who could be involved and enthusiastic about flipping burgers or working on an assembly line? Most work, even technical work, is dull repetitive tasks and that does not even include all the non-productive busy work that most jobs seem to require (weekly reports, idiotic safety videos, and whatever). Making most employees really happy at their jobs is probably impossible (that is why it is a job and not a hobby) and even if it could be done, it would not be cost effective. Employers do not need employees to maximumly effective only adequately effective. It is cheaper to hire more than to get the best.

      It is cheaper to hire more people only if productivity is linear in the number of people, and realistically, those jobs will likely be replaced by robots soon, if they haven't already.

      For everyone else, making employees happier often costs little, and helps a lot. Giving employees a feeling of job security — a feeling that the company has their backs — costs surprisingly little. Just make it your official policy to not lay people off, and to find other jobs for workers within the company if yo

  • So what? (Score:5, Insightful)

    by Lips ( 26363 ) on Thursday September 12, 2024 @06:10PM (#64784075) Journal
    Open plan offices, barrages of email and pointless meetings do far worse to productivity and management don't worry about those.
  • get rid of TPS reports

  • RTO (Score:4, Insightful)

    by Billly Gates ( 198444 ) on Thursday September 12, 2024 @06:15PM (#64784085) Journal

    What? According to HR and board of directors that RTO is the fix for all morale and productivity problems! How could this have happened?

    I love sitting in on disgusting toilets shared by 100 people and getting up at 5:30am and blowing $300 a month on gas so I can sit in teams meetings all day. PRoductivity is waay up now

    • This reminds me of a pre-covid regular occurrence at the office centre where my company was set up.

      Someone would regularly take the most epic sized shits and not flush. Or stuff so much toilet paper on top that the toilet was unusable until fixed.
      When eventually this was found, the office manager would email every tenant threatening to hire a toilet police person and increase the service charges.

      It was before "quiet quitting" , not sure this had a name.

      • by kackle ( 910159 )
        That was me, sorry... But seriously, our office has no "correction tools" available, so are you sure the poor, constipated chap didn't try to flush?
  • by NoOnesMessiah ( 442788 ) on Thursday September 12, 2024 @06:37PM (#64784125)

    I'm reminded of the cartoon where dinosaurs are watching in horror as "the big one" (an asteroid) smashes into the planet and the T Rex (who reminds me an awful lot of Mitch McConnell) looks up and goes, "OH SH*T! THE ECONOMY!!!" So what's the point of it all if we all have to live like vassals and serfs just to stay alive while The One Percent own seven different houses in 5 different states and can "only" afford eleven or twelve yachts? Evidently Covid-19 taught most (of the rich) people NOTHING. For that matter, most people are too uncomfortable (or too freaking stoopid) to contemplate how we bungled a global pandemic on the easy setting. But sure, force all of them to return to the office. That'll work. (Okay, not really.)

    • I'm reminded of the cartoon where dinosaurs are watching in horror as "the big one" (an asteroid) smashes into the planet and the T Rex (who reminds me an awful lot of Mitch McConnell) looks up and goes, "OH SH*T! THE ECONOMY!!!"

      That's fucking hilarious!

  • I'm not a capitalist overlord jerking off onto a pile of gold, so somehow I don't mind if we don't extract 100% productivity from every wage slave.
  • Retired now, but over 50 years working, a bad boss will make your job a living hell no matter the amount of $$$ !!
  • floggings will continue until moral improves
  • People are overworked and underpaid. They can’t make ends meet. Even those who went to college are saddled with MASSIVE student loans their salaries cannot repay. We now have working poor and working homeless. If people can't afford the basic material needs of housing, food, healthcare, and education, they will be angry and unhappy.
    • This has more or less been true in the country since the 90s. I'll believe that anything will happen when I see it.
      • by erasmix ( 880448 )
        I agree with Yanis Varoufakis, we left capitalism behind decades ago and now live in this Technofeudalism dystopia. Like a frog being boiled, we’ll soon jump out of the pot.
  • Calvinism is rampant in the US, and it is too often used to justify every deliberate action that annoys employees for no purpose whatsoever.

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