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The Almighty Buck

FTC Says Refunds For Razer's False N95 Face Masks Are Going Out Now (gamespot.com) 18

The FTC is issuing refunds for 6,764 customers who purchased Razer's Zephyr face mask, which falsely advertised as meeting N95 standards. GameSpot reports: In May 2024, the FTC announced that a settlement was reached with Razer for more than $1 million. The fine occurred because Razer claimed its face mask met N95 requirements, even though it was never submitted for certification to test whether it removed 95% of airborne particles, per the FTC.

In the middle of the COVID-19 pandemic, Razer revealed the N95 face mask with RGB lighting and voice amplification at CES in January 2021. The Razer Zephyr face mask eventually launched in October 2021 for $100. However, just months later in January 2022, Razer removed the N95 claims about the face mask.

At the time of the settlement with the FTC, Razer stated that it disagreed with the agency's allegations and didn't "admit to any wrongdoing." Meanwhile, the FTC says checks must be cashed within 90 days for the Zephyr face mask refunds, while PayPal payments need to be redeemed within 30 days.

FTC Says Refunds For Razer's False N95 Face Masks Are Going Out Now

Comments Filter:
  • for the bird flu. Mask up and panic.
  • Those LED light up masks and particularly this one looked like something outta Snowcrash or a William Gibson novel. I remember going to Vegas during the tail end of the pandemic and seeing a bunch of people wearing them in a club. Maskholes? Yes. At least the people who wore the Razor looked futuristic while wasting their time instead of merely wasting their time non-stylishly.
    • I wonder if anyone during the pandemic just walked into a bank wearing a full ski mask or something. You know, for the lolz.

    • Who the fuck wore a mask in a club? Why even go at all, if one is afraid of catching a cold?

  • The quality of news and discussion is evident in that neither news reports nor anyone so far has brought up whether they actually were filtering to an N95 standard.

    The sole point of complaint is that it was not submitted for certification.

    Did it filter to an N95 standard?
    Did it filter BETTER than an N95 standard?
    Did it filter worse than an N95 standard?

    Who knows? Who cares?
    (certainly, nobody here and nobody in the media).

    • It depended on two N95 material filters that were fitted to the round air ports on either side of the mask so, in theory, it could have filtered as well as an N95 mask. In theory, it could have also been a bad design that didn't meet any filtration specification.

      The problem is that any tests that were performed were strictly in-house, which means there was a financial incentive to claim it passed. Proving the in-house tests were flawed in a court of law would be difficult if not impossible, so that charge

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