Andrew Leonard on LinuxWorld, Slashdot, and More 47
Alan J. Wylie sent us Andrew Leonard's article running on Linux.com on "The Three Stages of Free Software Cluefulness". The most clueless part of conferences
is (as always) the PR firms. Mine has apparently made up some story
about me herding media tycoons about LinuxWorld (I'm not sure if they
mean physically or through Slashdot). Anyway, for me personally its
a case study in why PR firms don't work in the era of the Internet.I mean, PR companies always screw up (you should see the comically erred press releases I get every day). The difference is that the Internet already has
people (relatively) in touch with each other without the help of a PR
firm. Their primary function is obsolete. As always, my email address is
malda@slashdot.org, and while
I don't reply to everything, I do read it. What a sucky way to start
of the day.
Re:Oh Please (Score:1)
Die sheep
Hire Noah Wyle (Score:1)
Re:I prefer my Malda medium-rare. (Score:2)
Re:PR will thrive, not die on the web (Score:1)
I suppose the Internet will make other kinds of information control like cencorship, ip, and alike easier as well?
Re:I never meant to dis Rob (Score:1)
If you need any proof of Malda's celebrity, look no further than the hordes of Slashdotters rushing to defend a perceived slight against his honor.
I read the piece as a mild elbow-to-the-ribs of the PR firm that wrote the release, not Malda. You shouldn't have to apologize ... it's not like you did something truly evil, like keeping a nine-year-old from seeing Eyes Wide Shut without his mom present.
whatever, rob... don't sweat the big meanies! (Score:1)
i don't know of a more exhaustive way to say to the world: "I AM A BIG FAT PRICK!"
whatta dick!
I never meant to dis Rob (Score:4)
I should have e-mailed Rob and asked for his take on how the PR company was representing him. Mea culpa. I didn't because I was just doing a take on my LinuxWorld related mail, and didn't stop to think about how readers might react. I never imagined that they might think that Rob was personally responsible for the way he was being packaged.
Damn.
Re:PR will thrive, not die on the web (Score:1)
But look to the future. What is it: CNN or Slashdot?
I know what I think...
Re:I never meant to dis Rob (Score:1)
Did I miss something?
Re:whatever, rob... don't sweat the big meanies! (Score:1)
Re:I never meant to dis Rob (Score:1)
Re:I never meant to dis Rob (Score:2)
Taco's Revenge: http://thesync.com/geeks/ (Score:1)
God help me, I listened and understood all the jokes. There is no hope.
Re:Pulling a Jobs (Score:1)
Re:Density (Score:1)
"Subtle mind control? Why do all these HTML buttons say 'Submit' ?"
The letter, (but not *the* letter) (Score:1)
"Subtle mind control? Why do all these HTML buttons say 'Submit' ?"
Re:Enlightening (Score:1)
I'm going to have to copy and paste THAT. Where's my .sig file?
Hopefully the post still retains its "insight" when viewed with a less... enchanced... mind. :)
Say it ain't so, Rob (Score:1)
Bizarre (Score:1)
I also don't see what is so bad about PR firms. PR is a part of business. Leonard should know that by now. I wonder how many times similar things have gone out about him.
Rob, tell them to blow it out their ears... (Score:1)
WTF?!? (Score:1)
By the way Rob, where do I sign up for the tour?
Hmmm... (Score:2)
Where can I sign up
I prefer my Malda medium-rare. (Score:1)
-russ
Now you know you're famous ... (Score:1)
Re:I prefer my Malda medium-rare. (Score:1)
Slashdot goes commercial... (Score:2)
Don't let them ruin your good name, Rob.
Re:I never meant to dis Rob (Score:4)
PHB (nattily attired in that trendy kewl hacker look): We know how much work Slashdot requires from you, Rob, & we want to take some of that burden off of your shoulders. Let you set your priorities.
Rob (thinks about a bug that has been hounding him for the last few weeks, but he hasn't had the time to make it a priority): That would be good.
PHB: So we're going to devote some resources to you & Mr Taco.
Rob (``Mr Taco"? Oh boy!): Sure, there's some guys I don't like to deal with. Marketroids. I've got better things to do than hand out clues to the clue-resistant.
PHB: Good. We've got a PR firm on retainer, & I'll talk to them.
Rob (thinking about that bug, & seeing what he needs to do to fix it): Whatever. I need to do some stuff.
Fast forward to this morning. Not only does Rob realize what the PR firm is actually doing for him, but he now realizes that to keep them from doing it again, he'll have to spend more time away from the stuff he'd rather be doing.
Not a pretty picture to have first thing in the morning.
Geoff
The Andover Strike..... (Score:1)
Hmmmm.. should I sign up for the tour by Rob?
Density (Score:3)
Tough Spot (Score:1)
Not good journalism, but a somewhat standard response. Rob if you don't do this (not that I'm saying you should) you will need to tell your PR firm to send out a message that THEY (the PR) firm screwed up. Actually you should have them do that anyway.
-cpd
Article is wrong (Score:1)
--
Scott Miga
Fertile ground for spin. (Score:1)
Indeed.
The Internet is going to change the PR industry. Those who can't adapt will eventually fade. But don't expect this to happen to the industry as a whole. These are creative, intelligent folks who specialize in manipulation. They're going to figure it out and how to make the best of it.
I believe those who deal in hype are just beginning to really appreciate the power of the Internet. while "grass roots" efforts increase the danger of bad press, it also allows for an amazingly swift channel to spread propaganda. FUD anyone?
What about DIVX? There is a strong belief that not only did corporate interests use the Internet to advertise their offering, they manipulated it by creating false "fan generated" web sites in support of DIVX. If this is true... it was a blatent attempt to generate "grass roots" hype and support for their offering (one that was already experiencing a good deal of critisism on the net). Of course, DIVX failed to gain enough of a market to survive. Was the Internet boon or bane to their effort?
Hollywood lives on hype. Spinmeisters can make or break a movie. Enter the Internet. Once again, there are charges of false "fan generated" sites actually created by corporate interests to hype movies. Likewise, some wonder how many "fan" messages on public forumns are really the work of online spin doctors. American Pie and Blair Witch comes were mentioned in recent accusations (though, Blair Witch has also used the Internet to legitimately extend the "reality" of the movie experience).
Of course, nobody is probably more aware of Internet PR than George Lucas himself. Star Wars hype has naturally manifested on the net. I doupt Lucas Films has had to artificially generate any of it. However, not all the hype has been positive. Interviews with George Lucas indicates that he is troubled by some of what he sees said about Star Wars on the net. In turn, his comments are picked appart post-by-post (on Slashdot, even). Its an environment custom made for PR handlers and spin doctors.
OK. So sure... let the PR flakies push their spin. We'll catch it and tear it to shreds. That's what Web Journals like Slashdot is all about. Right?
That works for our community. But the mainstream is being funneled in to "portals" like The Go Network. Its broadcast business as usual on the Net. Sure... once in awhile somone in the mass market culture will get clued in to an alternative site. But most of them will stay in comfy waters. The PR business has circled those waters for years and are quite familiar with it.
One last comment. Before we feel too superior with our hype-resistant selves... lets look back to April 1st (or, more specifically, the couple of weeks leading up to it). Sure, there are a few mitigating circumstances. But there was also some hints pointing to the fact that something wasn't quite right. How many picked up on it? Judging from the angry responses... too many were caught unawares by hype.
The Internet won't end the PR business, just how the game is played.
Re:PR will thrive, not die on the web (Score:1)
Yes, PR will catch up.
Recently the CBC (Canadian TV station) show Undercurrents came to the conclusion that PR firms lead reporters of all media types around feeding them tidbits of information. The reporters generally play along as Real Reporting (TM) is too hard, and the reporters don't want to be cut out of the loop. This is a growing trend and only getting worst.
Currently PR is having a hard time on the Internet because company insiders are freely giving out inside information and rumours. Additionaly most Internet reporters are currently out of the PR loop as they aren't recognized as being reporters worth feeding information to. This will change. Companys (PR deparments) will start cracking down on their employees feeding the Internet rumour mill just like they do for TV. PR will also start to suck Internet reporters into the PR loop. Most reporters find it very hard not to resist the PR loop. (despite their best intentions)
Not all information will be controlled by PR, just most of the coperate stuff. It will never get as bad as TV. TV air time is expensive. An Internet web page is cheap. Alternative media will continue to florish. Most Western cities of any decent size should have atleast one alternative paper. This type of alternative reporting works well on the Internet. The only difference being the larger, TV sized, potential audiences.
People should also realise that the Internet population is still largely an alternative culture. Hence they tend to read alternative media. This is changeing every day as the Internet is reaching more and more sheep. This people are reading the PR fed CNN and Yahoo News not Slashdot or Salon.
Rob's Mystery Tour (Score:2)
The first is a bunch of slack-jawed, and suitably awed, Suits mulling around a sparkling sign reading "Rob's Open Source Mystery Tour". Suddenly, Rob appears in a Willy Wonka style; decked in a tophat and particularly bright, strangely cut suite. With a wave of his cane, and perhapse a few sparkles for effect, the tour into the wild and magical world of Open Source begins. No chemical augmentation is required, as most Suits are "on drugs" already.
Second image...
Rob pulling a rickshaw cart with the words "Open Source Tour" on the sides. The cart is filled with Suits ooooh-ing and aaawwww-ing at the exotic, wonderous sites of the LinuxWolrd Expo floor as they pass by. Occasionally, Rob calls back to point out some point of interest.
"On the right, you see the Linux Care booth. You'll notice in the advertisement, the girl is covering her butt with a Debian box.."
"Ohhhh!"
"Ahhhh!"
It might not be as fun as a tophat and cane, but there's a possiblity of better tips.
In short, I wouldn't take the article seriously. Its a wry view of the PR game, if anything. Heck... the author even mentioned that he couldn't see Rob actually doing tours (though, he was apparently all too willing to take advantage of the possibility).
After the aggrivation of his article, I hope Andrew Leonard tips well.
PR suffers advertising's fate (Score:2)
In marketing and other endeavours, there are several stages corresponding (usually) to industry shakeouts.
First there's a stage of doing something because it works. The first ads were written because they sold product.
Next, there's a stage of formalising these rules, trying to become respectable. This is where ads were in the 1970s, when big agencies ruled the ad world.
Then there's a stage of following the rules while forgetting the reasons those rules were written - the "because that's how we've always done them" model.
Finally, the rules collapse under their own weight and real human creativity comes to the fore again. This is what my ad agency's going through now... but PR companies are slower still.
A press release today is not written to disseminate useful information; it is written to get the client's name into the papers. And, following the rulebook, they use selling techniques to write them... dehumanising the speaker and twisting his words into something he never said.
The nearest thing I've got to a boss, Mike Windsor of Ogilvy Interactive, is a smart guy with a real grip on how the web works. But Ogilvy's press releases paint him as the most autocued, teleprompted, on-the-record, overadvised and underopinionated man alive. I don't recognise Mike in our releases, and I doubt he ever recognises himself.
So if anyone feels like Slashdot-effecting the Ogilvy NY PR division... email me and I'll give out some names. Might shake up the industry a little to have form rather than content critiqued.
Chris Worth
Read the Microsoft Matrix at http://chrisworth.com/oddments/the_microsoft_matr
What's with the comment on OS games? (Score:1)
Hasn't this guy ever heard of nethack? I, and many friends, wasted long hours and days of our lives in the late 80s playing this game and hacking it up. Afaik, nethack is one of the earliest examples of the success of an open-source model. Before it got killed by the new graphics-based games, nethack had been ported to every machine/OS imaginable and I believe it even had a multi-player version, all open-source.
WTF! I want the tour Rob! (Score:3)
How come I wasn't invited on the tour?! Damnit, I
only work here! I want Linus himself to teach me
all the hand signals and secret handshakes I need
to know to use Linux properly. Ooohhhh, it'so
"cryptic and exclusive" -- I imagine it would be
something like what Tom Cruise found at the
mansion in "Eyes Wide Shut", no? I mean, that's
what goes on at these "secert" Linux gatherings,
right?
Oooh Linux is so "cryptic and sectretive", that's why
you can only download the full friggin' source code for
it on at least 500 FTP sites and countless CDROMs
with full documentation mirrored world wide with
an army of IRC channels open and Usenet newgroups
that have been there since day one openly exchanging
information about it all day and night for the
apst 8 years.
Yeah, big friggin' secret don't know how anyone could've found about it.
Oh, I gotto go, my clue phone is ringing.
Re:PR will thrive, not die on the web (Score:1)
However, we are already starting to see that Search Engine placement ranking is becoming expensive (the big sites are starting to charge for top listings.) It doesn't matter if you have a very informative website out in the middle of Podunk if 'the public at large' can't find it. You can, of course, spam the URL around to get visitors. Why do I suspect that would backfire?