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On the Subject of Trolls 476

Occasionally comments get posted on Slashdot that hurt everyone. It doesn't happen very often, but sometimes someone with a bug up their butt decides to make a nuisance of themselves by posting floods of messages into a board. These comments are almost immediately nailed as 'offtopic' or 'flamebait' by the moderators, but at the expense of many points that could have been better used promoting good comments. Its not quite the same as an ICMP flood, but its still very much a denial of service attack. Click below to read more about the problem, and how I'm tryingt to solve it here.

So it happened again recently. You guys who read a lot probably know where but this time it was much more hurtful then usual. So I've implemented 2 changes to help prevent this from happening again.

First I added an additional scoring penalty to posts. Originally the default range of comment posting was 0 for ACs, and 1 for Registered Users. In addition, a +1 or -1 could be Registered users based on their posting history (I'm gonna use the word "Karma" to describe the sum of all moderation activity done to a given user: thanks nate). If a user has karma of +20, they get a +1 bonus to their comments. If their karm is -10, they get a -1. I've added an additional rank of -20 which ads one more -1 to the post, which will make it possible for a comment to be posted at -1.

There are only 2 accounts out of the 80,000 that are this low.

Second is a bit trickier. The code now checks for "Trolls" as part of comment validation. Essentially, when a comment is posted, a troll factor is computed for your Account and your IP. This is the sum of all moderator activity done to your account in the last 24 hours or so. If your IP or your User Account has a -5 or worse total, your comment will not be posted.

Right now there are 5 accounts in the system that should show up as trolls. 3 of them are the 3 worst offenders from the story that caused me to have to write this code.

It was hard for me to do this. I'm feeling pretty wierd because this is the first time I've ever made it impossible for anyone to post. My guess is that in the end this won't help: There is no end to the number of IPs or User Accounts a determined troll can acquire to continue pestering people trying to have a real discussion. All I can say to those of you who are offended is to try to browse at Score:1 or Score:2 because the moderation system as a whole works quite well. And to those of you who are causing the problem (and I know who you are) please grow up.

Update: 09/05 01:51 by CT : A lot of good points are being made in the comments, but let me try to justify something: I'm not trying to cause censorship, I'm trying to prevent a denial of service attack. Under this system it will be quite possible for a troll to post 5-10 comments before the system rejects him. This isn't a censorship thing: He's been given plenty of opportunity to speak, he's just screwed up. He's not trying to communicate, he's trying to drown out other speakers. This is precisely the kind of thing that we need to resolve to allow a rational discussion to continue at the scale we're dealing with here. There are most certainly loopholes here, but no system can stop all abuses. This will just make it a little trickier.

Other Ideas:

  • No Anonymous Posts. You all know how I feel about this one.
  • Restrict the # of comments any single IP/Account is allowed to make in a single article. This gets problematic: anyone have a good idea on how to make this fair, that will scale from 1 comment to a thousand?
  • Assorted restrictions on AC posting (Allow only 1 AC per registered post? Allow only registered users to post top level comments? No AC posts after 100 comments in a story? There are dozens of ideas, but I think they all are bad)

Oh, and if enough people bitch, I'll remove the extra '-1' from new posts. I'm not convinced that its a good idea, but it *did* serve to solve the current problem.

Interesting problems, thanks for the feedback (good and bad!) I'm glad that some folks are addressing the issues instead of just swearing and screaming at each other. I'm open to any suggestions, but anything angry will simply be ignored.

This discussion has been archived. No new comments can be posted.

On the Subject of Trolls

Comments Filter:
  • It might help, in addition to any other methods, to turn on an option in the user preferences to hide all AC posts, regardless of rating, or below a certain threshold (user-definable, of course). I personally find very little use for most AC posts, and most ACs for that matter, but I like to have the option of reading them anyway... but no reason someone else should be forced to spend their bandwidth downloading them.
  • Moderation of itself seems to work -- fairly well, most of the time. Posts which are "good" get moderated up consistantly, posts which are "bad" get moderated down consistantly. Posts which are controversial, however, get bounced up and down, and the net score may not reflect the true measure of the post's significance.

    I've suggested previously a couple of changes to the browsing interface:

    • Allow selection of posts by the number of times a post has been moderated, regardless of the score. The controversial stuff will fall out.
    • Allow setting a ceiling as well as a floor on post scores. It would help moderators a lot to be able to do a quick scan of all -1 (or lower) posts to see if anything's been unfairly demoted. Try doing that on the Stevens article....

    I've often found my five moderating points are insufficient to the task. I also dislike the fact that I cannot both post and moderate, and am about this close to coming up with post-only and moderate-only IDs.

    Other vague gripes -- it's not always clear what the moderation categories mean (is "funny" up or down), it might be better to simply have an up or down vote, plus optional description. The current options should have an indication of direction (+/- would do it). The categories seem incomplete.

    Finally, there ought to be a feedback discussion for Slashdot where users can post their concerns and vote features up or down. Re-open the discussion on a regular basis (say every week or two) to flush out and start over, but keep the old feedbacks for historical perspective.

  • Why not give the first x readers (maybe selected upperclassslashdotterswithagoodhistory, randomized by subnet? or something) an option to somehow moderate messages . Power to quick readers! yeah :)Just my 2e-2
  • I am anti-cencorship, but I don't consider
    moderation cencorship.

    In the threads about Richard Stevens I stumbled upon this,

    ------snip-------
    I am imploring the AC or AC's who insist on posting their drivel to this page to desist. One of Stevens' sons loves to read Slashdot and is
    extremely distressed to see some of the posts that are being "written" here today. If you have a heart, just give it a rest.
    ----end snip-----

    Now think about his son, and what he read, and
    say that moderation couldn't have saved him some
    pain.

    thanks

    -p.s. Slashdot isn't a government organization,
    Rob built this from the ground up, if he doesn't
    like the way somebody smells he should be able
    to delete that persons post without people
    complaining. If people don't like it, why don't
    they make a slashdot themselves?, thats what the
    internet is all about, if you don't like it, do it
    better, just stop complaining.
  • Moderation should mostly focus on hitting posts which are scored too low, and somewhat on posts scored too high. It's easy to get the latter (thresh >= 3). It's really hard to skim the crud (thresh &lt= 1 or 0) for things which should move up. I'd like to see both min and max scores be configurable in the browsing interface. Randomizing post order doesn't really solve the problem -- in a sufficiently long forum, you'll hit moderator overload no matter what.
  • What an interseting idea.
    Answer a "skill-testing question" about the subject and you can moderate the discussion. The author of the story would come up with the question to go along with the story.

    Glad someone remembers when Usenet was still pretty cool. Like many people here I'm sure, I remember a time when most people you met on the Net (Usenet, irc, gopher - WWW what's that?) were intelligent, friendly people that were almost always a pleasure to converse with. Why do things always have to seek out the lowest common denominator.. sigh. Good luck Rob.


  • Introduction -

    Did anyone even consider if this is a technical problem or a social problem?

    The natural conclusion is given (it's a social one).
    Past AOL - USENET issues has proven this.

    Can you straighten social problems out solely using technology?

    To some degree yes but you will never get to the root of the problem.

    Thesis -

    My thesis is that you have to decide if you want an open forum or a closed forum.

    Explanation -

    Open forums render spam and all sorts of shit in masses and there's nothing no one
    is gonna be able to do about it (it's like freedom of speach, even nazi opinions can be expressed).
    Though the as they are open they are in a way the nicest ones.

    Closed forums means you have to be a member to express your opinion and the nice thing is you can keep
    track of the users and see what they do and controll them if they missbehave. Though it is a closed
    forum meaning it's not likely to gain any wider acceptance among the broad public.

    The current form of semi-open forum with means of sensorship (moderators) is obviously not working.
    The spam gets thruu.
    The moderators are flooded.
    The maintainers of the forum is being adressed and complained at.

    Theory -

    Adding extremely complex security like systems will in the end probably mean the forum becomes less userfriendly.

    This could create a situation where only those who either has a whole lot of time to waste or those who are
    really smart will catch up on how the forum actually works in depth.

    Giving this it's likely the forum will decrease in popularity among serious users and history has told us that
    the more complex the security systems gets the more intense gets the destroying efforts.

    To assume the forum could drop a whole bunch of people/users here, however passively, is not unthinkable.

    The effect of such an event may not show in the site maintainers user logfiles since most of these users are likely
    to silently leave, without actually removing their accounts why the actual result would show in less serious
    debating and fewer real discussion as a whole.
  • so do the posters who post behind firewalls and proxy servers. tying ppl to ip addresses with a *history* is *bad*
  • I agree with you - it is Rob's site, and he can do with it whatever he wants.

    However, idealism goes a long way. I once frequented a web board which censored posts constantly. It ended up becoming so bad that if a DISCUSSION started about anything 'possibly offensive' like religion, or violence, etc. the entire discussion would be removed. After I stopped visiting the site went down permanently within a couple of months.

    It's different on slashdot, I know. We don't want to have to see flamebait, and trolls, and advertisements all over the place.

    But freedom of speech has much greater implications than some people seem to realize. This is especially so in the information age. Censorship goes against the principles of the internet itself. A medium to supply information. Who gets to choose which information we get to see?

    The non-censorship of slashdot is not a government thing, it's an idealist thing. If we, the /. community, say 'censorship here is OK' we might as well be saying 'censorship is OK anywhere.' Such ideals as freedom of speech should be, for those who believe in it, global to all parts of society, all walks of life, and all things where information may be seen.

    To an idealist, the only person who should be allowed to censor what you say is yourself.

    Moderation is different, but is from a certain perspective a form of censorship. I'm not condemning it - it's a 'necessary evil' like the only choice people like me had when voting in the poll for ACs. But moderation so far has worked (ok, there is some moderator bias, but c'est la vie). Moderation of posts does not have as much of the so-called 'chilling effect' as would the rating system proposed for the entertainment industries, but it does have one - especially with the 'moderator bias' many people have noted going on here. People with positive views on, say, windows NT may be discouraged from posting because a bias moderator might moderate it down and call it 'flamebait.' I personally believe this is a form of censorship (in the same way that government agencies with an agenda could go after certain movies with this rating system for propeganda purposes).

    Anyways, like I said, I agree Rob can do whatever he wants with this site. It is his, but I submit that his strong belief in free speech should apply to all parts of his life, and all his creations - if not for our sake, then for hypocrisy's.

    -reptilian
  • I also get an automatic 2, even though about half of my comments are off-the-cuff comments that really should be 1.

    Here's one solution: give us a choice! The posting form could have a box that gives us the option of posting at 0, 1 (if registered), 2 (if karmic), or 3 (if a demigod; we might as well give Bruce Perens this status!). That way we can knock down casual comments to 1, and responses to assholes all the way down to 0.

    As for "demigod", that could be someone with a substantial history of posting well-received material. Demigods should be much easier to identify if users with karma have the ability to self-moderate.

    Finally, I don't buy the DoS argument with trolls. Let them post, but give them an exponentially lower default moderation code. E.g., the current trolls would be -2, if they still cause problems they're dropped again -4, and so forth. Or maybe not; some people might find pleasure in seeing how low they can go. :-)
  • We've seen, and some have been victim of, certain moderators who take up a campaign against a certain individual. Even interesting, informative, and insightful posts instead receive moderation energy pushing them down to the ranks of the trollers, denying their insight to other readers. I think there is a simple solution to that strain of badness: limit the number of times a single moderator may moderate one other individual down. For example, you may have one person moderated down only once in a certain time period by the same moderator: one moderator cannot carry on a campaign to devaluate one account. In my opinion, this represents an easy way to seal one little crack in the Slashdot foundation.

    Anybody else have ideas+/opinions?
  • by laura20 ( 21566 ) on Sunday September 05, 1999 @07:30AM (#1702883) Homepage
    I'd also like this. I've twice had moderation points time out because I didn't see five posts that really screamed out 'moderate me up.' Since I generally only check Slashdot once a day, it's easy to lose nearly half the time before even seeing I'm a moderator.
  • by Alan Cox ( 27532 ) on Sunday September 05, 1999 @06:08AM (#1702887) Homepage
    If you penalise trolls, please automatically inflict the penalty on all replies to trolls
  • At the very least, /. should be tracking frequencies of moderator by poster. Vendettas should stand out quite clearly -- normal moderating patterns will tend to be fairly random (and highly AC, I suspect).

    Moderators doing this get a nastygram the first time (and lose moderation points, and have current moderation undone). Second time they are permanently banned from moderating. Subject to personal appeal.

  • After all, where else (and if you do know please tell), can you see posts threatening grevious bodily harm and strange sexual practices because a recently deceased technical writer apparently did not like a particular OS or scripting language.

    It's just FANTASTIC. Talk about lacking a sense of perspective.

    I mean, come on, OS's are important up to a point, but death threats?

    Having said that, anybody coming to /. for serious info is obviously new to the content anyway. I come for the freak show and well worth the computer time it is.

    Can I suggest allowing people to see only posts that have been moderated down below a certain level that way I can ignore all the serious stuff and concentrate on the amusing psycopaths for my thesis.

    The psycopaths are all part of what make /. /., a little local colour in the community.
  • Wow...nostalgic.

    I fondly recall those days (not all *that* long ago) when Slashdot (almost) resembled 80's Usenet. Clued-in folks knowlegeably discussing the stuff they're interested in.

    I would note, however, that many who are here now would see threads like the one you pointed us to as representative of a banal Linux admiration society. Perhaps. But it was a lot more fun then than it is now. I'm still here, so it's still fun, interesting, valuable, etc. It's just that it used to be moreso.

    There wasn't much bickering in those days; I think that's what I miss most. But there was still lots of valuable content.

    I realize that banning ACs wouldn't make things back the way they were. I don't know that there is an answer. Once something has become as popular as Slashdot is, I'm afraid there's no hope in preserving/restoring its contributors' high quality.

    I still wonder if separating comments by user agent and/or OS might not keep some of the sniping down. But, then you'd miss out on good comments by people who are on different platforms than yourself. Maybe if only comments of 2 or better broke the "platform barrier?" Hmmm...

    --
    Interested in XFMail? New XFMail home page [slappy.org]

  • How about allowing registered users to put others in a "kill file" to ignore them?

    This would allow people a choice of setting thier threshold, OR, ignore "Anonymous Coward" or any users that happen to be rubbing them the wrong way.

  • Moderation points should propogate to the replies

    I disagree. As one famous Supreme Court ruling said, the best antidote to bad speech is good speech, not no speech, and sometimes a bad original post prompts an excellent response that teaches the rest of us something valuable. (If nothing else, how to respond to messages like the first!)

    If you propogate moderation, many of us would miss the excellent responses. Worse in some ways, it would encourage people to start new threads instead of responding to existing ones lest their comments get lost in a downward moderation.
  • One aspect of the freedom of speech that I think escapes some people is that no one owes anybody else a soapbox. Rob (and to some extent Andover) does not owe the lamers, flamers, and trolls a forum in which they can spew their poison without limit. That they have SOME liberty to do before the system locks them out means that Rob is doing the best that he can to foster quality discussions without shutting them up. If he was an oppressive moderator the trolls would have little or no opportunity at all. Slashdot may be a publically available forum but it is NOT a public forum. Those who run Slashdot have every right to make rules about how it may be used. Trolls can always spout off in unmoderated USENET groups if they don't like it here. They can even buy their own bandwidth and run a website themselves. I'm not sure that preventing postings is the Right Thing To Do but that's up to the Slashdot webmasters.
  • What happened last night was not work of trolls. Troll is too nice a word and does not properly characterize the absolutely vile nature of some of the posts. Perhaps, there should be a special category of -1 (or -2) moderation points for a class of posts that are grossly offensive. Moderators are given a bunch of them when a sensitive story get posted.

    I realize that censorship is a bad word for many people. However, there are bounds of human decency that one should not cross. Not all stories are created equal. Those dealing with people are prone to greater abuse and hurtfulness, and therefore need to be dealt with accordingly.

    Ironically, I'm watching a PBS show featuring a round-table discussion about the Internet while I writing this (pre-emptive multitasking).

    BTW, banning AC's may not have completely solved last night's problem. The idiots would just keep creating new login accounts.

  • Under the 1st amendment, one is free to say anything one wants. That doesn't mean I have to listen to you.

    I generally browse Slashdot at +2, with highly-moderated posts sorted at the top. I find that when I bother to look below +2, I find much less worth reading. Sure, there's the occasional overlooked post that really should be moderated up, but generally, especially with a day-old discussion, the good stuff has been noticed.

    One of the wonderful things about /. is that the "censorship" really tends to be more on style than on opinions. I see plenty of posts which express alternate opinions than the "community norm" moderated up -- but those posts tend to be well-written and polite. The post to which I am replying ("Another nail in the coffin of free speech") is a perfect example of this.

    If you want to be listened to, then express your opinions politely and with respect for your opponents as well as for your friends. If you want to be an asshole, don't expect to be listened to. This goes for all of life, not just /.

    Adam

  • As a +2 guy, I would rather have no karma, and start all my posts at the +1 level. This is strictly personal reasons as it is embarassing to me to have a mediocre comment listed up there as a +2. And I totally agree with you, rarely (for me at least) does a +2 initial post get knocked down. Sometimes I do post as an AC when I have something funny/tasteless to say. This is done not because I don't want to loose my +2, rather I hate to see the comment up there as a +2. Ironically, sometimes these posts get bumped up (+1, Funny).

    Perhaps one's karma should be based on the points accumulated after the initial level. That way a +2 person only gets karma points for +3 above.

    Elsewhere there has been comments about daveo. I too support the effort to get daveo back to the +1 level. Then again, I am also a person who really misses MEEPT.

    Off-topic: I'm also watching TV right now. I just saw a Miller-Lite commercial with Norm McDonald (sp?) and Marc Anderssen (sp?). Lot's of bad dot.com puns.

  • I asked Daveo about his grammar errors, and he had a pretty good explanation for it. Basically, when he was being raised, his mom had this annoying habit of referring to everyone (herself and him) in the third person, and this kinda mucked up his grammar (though I somehow don't think that's the whole story). In any case, apparently he's seeing a speech therapist about it these days, and I've noticed a marked improvement in his grammar as of late. Hopefully this trend will continue. Daveo appears to be, if nothing else, a good person, who just appears to be an idiot due to unfortunate circumstances.
    ---
    "'Is not a quine' is not a quine" is a quine.
  • by Arandir ( 19206 ) on Sunday September 05, 1999 @06:30AM (#1702961) Homepage Journal
    "Until we as a society learn that we don't really want the government/media to protect us from ourselves, we're doomed as a nation to greater losses of freedoms. By /. advocating censorship, that's just one more nail in the freedom coffin."

    Censorship in and of itself is not a bad thing. We all do it. How many of us use an answering machine to filter out the calls we don't want, or immediately trash any junk and mass-market snail mail? We all filter information. Even the most open-minded of the media do it, otherwise our morning papers would be three feet thick!

    Censorship by a government is a bad thing. These are people who can't even run their own lives but try to run ours, and with our tax money to boot. It's an instance of our "rulers" determining what we see.

    However, if slashdot deletes posts, that is a completely different thing. Slashdot is not the government. Unlike a government, when it deletes a post it is not eliminated from all other internet and real world outlets.

    I don't own slashdot. You don't own slashdot. Only slashdot has any rights whatsoever in determining what gets posted and what doesn't. This affects nobody's freedoms. You have no rights to slashdot, just as nobody but you have rights to your website.

    Freedom of speech includes the freedom not to speak. Freedom of the press includes the freedom not to publish.
  • I don't quite think it should be and. I think that if they are posting as a non AC the account should be banned and if they are posting as an AC the IP should be banned only for AC's.
  • There seems to be people of all mental tints commenting on this thread: people who want serious info, people who want to laugh at funny posts, and people who want to laugh at trolls (amongst others, but these were the ones that caught my attention). I propose that each user be allowed to choose for himself what a positive trait is, and what a negative trait is.

    In the User Preferences, have a list of every moderation point (Insightful, Informative, Funny, Flamebait, Troll, etc). Next to each one, let the user pick whether the moderation point should be worth -1, 0, or 1 points to the moderation total.

    This way, people who only want "intelligent" posts can mark Funny, Troll, etc as -1, and have Insightful/Informative and friends marked as 1. People who only want to read the rantings of the broken people can do the opposite, if they wish.

    Well, that's just my 3CA3D70A.
  • by Anonymous Coward on Sunday September 05, 1999 @04:17AM (#1702974)
    With the incredible amount of information I see each day (from Usenet, Slashdot, magazines, catalogs, web sites, e-mail, etc.), I can't keep-up with very much of it. I assume most of the readers of Slashdot have the same problem. "Filtering-out" the bad or uninteresting stuff helps me learn more, so I can do more. I reluctantly agree with the moderation.

    &ltRANT>
    What I do not agree with, is what is moderated. Too often I see technical posts moderated down, and jokes moderated up. This is not "Slashdot: Comedy for Nerds." This is "Slashdot: News for Nerds." I want to learn, so I want to read posts from professional tech people. If I want to laugh, I'll listen to a professional comedian.
    </RANT

  • We need more moderator points all right. For example, I normally read at threshold 2, otherwise I'd never be able to get through all the articles I'm interested in in a reasonable time, and when I moderate I typically read an entire article in flat mode with threshold of 0 or 1, looking for articles to promote (and occasionally demoting a troll). Even for a single article this takes a significant amount of time, and I *never* seem to have quite enough points to do the job, which for me, mainly consists of moderating up enough articles so that people like me can read the way I do. I'd say a doubling would do the trick, and leave a few points over for troll-hunting. I really don't care how *often* the points show up as long as it's not so often that moderating time starts getting taken out of reading and contributing time.
    --
  • Restrict the # of comments any single IP/Account is allowed to make in a single article. This gets problematic: anyone have a good idea on how to make this fair, that will scale from 1 comment to a thousand?

    The fairest way I can imagine would be first, to resist anyone with a low alignment -1 to maby only a handful of first level comments. Also replies within a thread should be limited only by who its in reply too. For instance you should only make maby 3 or 4 direct comments within an individual tree branch. No that doesn't make sense either, basically you should be able to indefinatly continue a thread, for instance if someone replies to something I should be able to reply to that then reply to my replies to reply to other peoples replies. But one should be limited on how many comments he/she can make 1 step down from a specific comment. Give them 3 or 4 mainly in case they forgot a point they where trying to make or correcting typos exedera, but if someone makes a comment on thier comment they automaticaly would want to be able to comment on that. I know I didn't make myself very clear, but its harder to explain, than it would be to program.
  • Foogle> This new rule hadn't been implemented then

    You've misidentified the new rule. For several months, the rule was that a poster with karma of -10 or below is given a default score of zero. The new rule (which leaves the old rule intact) is that a poster with karma of -20 or below is given a default posting score of -1.
  • Sometimes I think that Perens has a starting level of 5. And I just don't understand that. Maybe the moderators worship him unduly.

    Actually, if you look at his User Info [slashdot.org], you will see that he starts off with a 2, like all other "good karma" posters.

    There may a certain amount of moderator worship for him, but I did see one of his posts moderated down once (and left that way) to a 1, as "flamebait."

    --
    Interested in XFMail? New XFMail home page [slappy.org]

  • I have to say this is a good idea, but does this apply to 'accounts' only, or does this system include ACs (based on IP)? Most of the "trolls" I've seen are ACs, and if they have dynamic IPs, this won't do any good.
  • by Anonymous Coward on Sunday September 05, 1999 @04:20AM (#1702992)
    Maybe we need a few more moderation points. Slashdot is growing and growing, and I don't think the number of eligible moderators is keeping up.

    I'd say "Let us keep our moderation points for longer than 3 days", since I often see nothing worth moderating during the 3 days I have my points, and end up either not using them, or wasting them on moderating down some childish post. I know that this will cause abuse, but I'll waste a paragraph on the idea anyway. ;)

    Maybe we could be issued a few more points, or be allowed to keep them for a few more days...
  • by um... Lucas ( 13147 ) on Sunday September 05, 1999 @11:55AM (#1702995) Journal
    Part of what makes Slashdot Slashdot is that it's a community. Once you have Andover (no matter how cool or smart they are) behaving as full time moderators, you've taken the power from the community and placed it outside of our hands.

    Though I sometimes don't agree with what moderators do to posts, I usually feel comfortable enough to browse at 0... the -1's usually trully are flame bait and such... I find it amusing when I post something, put clearly in the subject field that "This is Flamebait", ramble about something stupid, and then see the comment moderated up and spawning a whole new discussion thread!

    My two cents are that:

    1 - Moderators should get more points - I often don't moderate comments down because I feel my points would be better served highlighting the more insiteful comments than by filtering out people... With more points, I would feel more tempted to help point out the trolls.

    2 - Posters of comments should be allowed (at least registered ones) to moderate themselves (just so you can see what they're thinking - I could moderate myself as offtopic, just so people would know that's what they're getting into). Don't have that posters moderation change the point total, just use it for a "mood"

    3 - we need more categories for moderation

    4 - allow more people to moderate at a time... Again, I tend to hold onto my points for a couple of days, hoping an interesting article gets posted, rather than getting drawn into an Apple vs Linux, or Redhat vs. Debian, or everyone vs. microsoft discussion. Having more active moderators with more points would definitely weed out the trolls and polish the gems.

    5 - People who are consistently moderated down probably should start at 0... Don't make them go any lower than that, but rather send an automatic email to their account as a warning, and then discontinue their account... They can then sign up again with the same login, just make it a tad bit more difficult for people who abuse the system.
  • I must say that I find it disturbing that we have to go to lengths like this to make things better for everyone. It is much this way in the real world as well, and was really only a matter of time before it came to /. as well. For example, the same thing with labeling's on coffee stating that it is hot, or any kind of sign declaring common sense to the world, in case we forgot about it. People whom abuse those privleges given to them (posting comments would be one these privleges) deserve to have them taken away. It's just a real shame that we have to do this for people like that. More of this world needs to grow up, or it will never leave its infancy.

  • It appears from a post elsewhere in this discussion that Ellis-D is the other default -1 poster. That sucks: I've seen good posts from Ellis-D before. And DaveO got a lot of -1's when he first came on /., mainly because he posted in an abrasive, Meept-like way (all caps, third person).

    But everyone, at some time, has posted stuff that's badly written. DaveO has at least caught on that all-caps posts are bad, and one of these days he'll realize the same about the third-person voice.

    I agree with Malda that something ought to be changed to prevent a repeat of the "I jizz on WRS's corpse" posts. However, scapegoating DaveO and Ellis-D will solve nothing.
  • by Tackhead ( 54550 ) on Sunday September 05, 1999 @06:38AM (#1703001)
    > As someone with a "karma" rating that puts my
    > posts at an automatic 2, I certainly have to
    > agree. There are many times when I've posted
    > something off-the-cuff that I've wished I
    > could specify that it should be with a score of 1.

    As another "+2 karma" poster, let me just say "me too", for precisely the same reasons.

    More specifically, I propose that - at the time of posting - the poster of an article ought to have:
    (a) his or her karma score displayed on the "post comment" form
    (b) a pull-down option to select whether the post should be posted with a score of -1, 0, 1, or 2.

    As for the issue of whether or not ACs should be allowed to post, IMHO they should. While there are many trolls and abuses of this privilege, there are also benefits. I find myself reading crypto/NSA/spooky posts and science posts at level 0, largely because in the case of the former, people with clue may also have a reason to want to post anonymously, and in the case of the latter, those with clue may not post frequently enough to Slashdot to justify the trouble of registering with the site. When it comes to astronomy, I'd much rather read the AC post at 0 from the Ph.D. in Astrophysics debunking the 5-10 registered posters at +1 who have no idea what they're talking about.

  • by Zico ( 14255 ) on Sunday September 05, 1999 @04:22AM (#1703005)

    It's not just the blatant trolls that get under your skin. What's troubling (and disheartening for people concerned with the current state of humanity) is the huge number of attitudes expressed at Slashdot with attitudes like:

    • "I hope TrollTech goes out of business because they won't release QT under the GPL."
    • "Yay, NT support for the Alpha is being dropped and more than 100 programmers are losing their jobs."
    • In this thread on Mr. Stevens's death, the announcement that all of his books have been scanned/ripped and will be posted on some IRC warez channel.
    • "I wish someone would kill Bill Gates."
    • The continuous venom and hoping by KDE and GNOME fanatics that the other side will end up as a complete failure. Plenty of people seem to care more that KDE turns out to be a failure than they do that GNOME actually succeeds, and vice versa.
    • "Now that BSD has changed their licensing terms, let's GPL it! HAHAHAHA!"
    • "You use platform X, so you're an idiot!"

    Keep in mind that here I'm not talking about people who are just saying that to get everyone riled up (i.e., "real trolls"), but people who say it with true spite for other people behind it.

    I honestly do believe that there's a relatively high number of people here that have damaged psyches and could use some mental help. Stuff like this makes me think of Jon Katz's Hellmouth series and wonder if these people suffered abuse when they were younger which turned them into such despicable human beings. No matter how much it might seem like a short-term fix, cutting down other people instead of improving yourself will never give you the peace that you seek.

    This site can be an entertaining read, but when you look at the big picture, it can be one of the most depressing sites on the web.

    Cheers,
    ZicoKnows@hotmail.com

    P.S. Sorry if you've read some of this before, but I thought that this was a more appropriate thread for it.

  • There is also a penalty for referring to yourself in the third person.

    :)


  • by drwiii ( 434 ) on Sunday September 05, 1999 @04:24AM (#1703010) Homepage
    Kind of annoying to see the first seven or so comments in this thread. Slashdot sure has changed alot since it was first introduced.

    First, I have to thank Malda for going through all the work of implementing a reasonably sane moderation system for the comments. Second, I'd like to point out that even though user comments comprise a substantial portion of the site, they're still a very small part of the "Slashdot Experience". Just remember to stay on target with the news and features (and of course the radio show :) and things will be good.

  • by Pascal Q. Porcupine ( 4467 ) on Sunday September 05, 1999 @06:43AM (#1703012) Homepage
    First off, let me say that NMSU never put out any official Hobbes CDs... those were all put out by Walnut Creek (and that's a long story) and some of the mirror sites (most notably OS/2 SuperSite [os2ss.com]). Also, I've never actually been an OS/2 user, except at work when I was archiver@hobbes. I've been a Linux user since 1.1.59 was the "stable" kernel of choice... :) But I digress.

    As far as the 'slashdot junkie' problem, that's exactly why I proposed that. If someone gets their /24 block banned from posting and there's a lot of other people on that /24 block, there'll be MAJOR hell to pay for the person getting them banned, and quite a few people will be quickly sending angry comments to their ISP, thereby removing the troll permanently, or at least until they get another ISP.

    As far as spoofing, the IP address which is banned won't have been something that would have been validly routed at the time. If the ISP knows what they're doing, they'll realize that someone was spoofing. Unfortunately, most ISPs don't know what they're doing. :/ I don't see TCP/IP spoofing as being a major source of these problems, though. Most of the ACs in question are just (well, seem to be) stupid kids who know nothing but try to shout everything. Most notably being that one (I hope) particular AC in the Rich Stevens article who was spamming the discussion thread with porn sites under the guise of on-topic conversation and is likely the same one who kept on talking about "spraying his petrified face with scalding-hot jizz" or whatever. He made me nauseous with rage, in any case.

    Maybe just punishing ACs on the same subnet, then, yeah... or maybe every day posting a list of the banned IP addresses and who caused the ban, if applicable.

    And yeah, I know what Pvt Pyle did in that movie. :) But Pyle can't go and blow away Rob (well, actually, Rob's home address *is* easy to find...) and Pyle had other problems to begin with (not that the bad ACs here don't seem to to begin with). But as you said, it was an analogy. Just an analogy. :)
    ---
    "'Is not a quine' is not a quine" is a quine.

  • by Anonymous Coward
    You setup a forum that accepts anonymous posts, you have to expect to get anonymous barbarians posting. If this comes as a surprise to you, well, you're young, aren't you? I've seen this happen in all sorts of public and semi-public forums based on all manner of telecom technologies over tha last two decades. Age doesn't give you much, but if you've kept your eyes open at least you can accumulate a little experience.

    Ouch! A learning experience for Rob!

    Anyway, if slashdot had less tolerance of anonymous yammerheads I might find it more worthwhile to read - as it is, it's rare for me to click on anything but the links to the stories that sound interesting - and if I did, then it would probably be worth the trouble to login. Yeah, I have a login, but why should I bother with it when I only drop in to check the headlines? Heck, these days I most often find the rare item here that's worth reading by way of a link from one of the more useful news sites.

    Besides, slash has way too many time-wasting graphics and ads these days. I see I need to update the blocklist again...
  • Ok, here's my suggestion.
    Set your threshold to 1. And use hard thresholds, since this will hide all responders to the Troll also.

    Rob, I think that you should use these settings for new accounts, since most people doesn't bother to change these.

    I have also removed Display Scores, since I prefer to decide which postings I like. Banning the worst abusers seems to be good solution also. I also remove postings less than 15 characters to remove 'First Post' and other uninteresting stuff.

    Unfortunately, I have spent almost all my moderator points on Trolls instead of promoting interesting postings. :-/
  • by Accipiter ( 8228 ) on Sunday September 05, 1999 @04:28AM (#1703036)
    I've E-Mailed Rob quite a few times about this very subject, because I find the comments by most Anonymous Cowards to be annoying, distasteful, and downright useless. Recent events from our Anonymous friends were going to force me to E-Mail Rob once again, but he jumped ahead of me this time.

    I considered stopping to read the comments posted, because of the immaturity of many posters, but many of the comments are Insightful, and I enjoy reading, and contributing to them. Plus, the open forum idea adds to the overall quality of Slashdot. The A/C's detract from that quality, and piss a lot of people off. (Not only that, but as I pointed out to Rob, they're using up system resources with their bullshit too.)

    This is a big Thank You to the management staff of this site. While I agree, it won't solve the problem of immaturity among posters, but it will curb it quite well.

    -- Give him Head? Be a Beacon?

  • Commander,

    I know you've been considering the AC issue for quite some time now, but this strikes me as a bit of a knee-jerk reaction. And it really isn't a solution. If I were branded with a default -1, I would simply change nicks or go AC (or change IPs) and keep on trolling. As you pointed out, this really isn't going to stop anybody who really wants to troll, and that's what we're up against on the (unreferenced) message chain.

    I do like the idea of karma on moderation (especially positive karma). But it isn't going to stop the hell-bent or the insane. It is a good gesture, but why throw in a solution that you know isn't going to do the job?

    Respectfully, ADC.

  • I've seen countless psots that have nothing more than the theme: "NT sux, linux r00ls" moderated up as "funny" or even "informative" while well thought-out, mature posts about a shortcoming of Linux, or even (my god!) something positive about MS or NT labeled as "flamebait".

    The moderators do not follow their own rules.

    If you want slashdot to be a forum of linux zealots to pat eachother on the back and blast anything that is not pro-linux, then leave it the way it is, but don't lie to us by claiming the moderation system is fair, Rob.

    For those of us that want to see all intelligent posts, we are forced to put our threshhold at -1 because of the immature, biassed moderation. You suggestion of setting the threshold of +1 or +2 is only acceptable for those who want to see only pro-linux posts.

  • So get an account, post a few good posts, get yourself moderator status, and let your moderation policies be heard.
  • by for(;;); ( 21766 ) on Sunday September 05, 1999 @04:33AM (#1703064)
    1) So say someone on my ISP posts a bunch of trolls and logs off, and that when I come home from work and go online, I get assigned that IP. Will I be blocked from posting? (Rob's essay said that if your account *or* IP had a sufficently bad record, you'd be blocked. Why isn't that an "and"?)

    2) I've marvelled that there's no ad-spam on slashdot. Do you guys have a team of grunts that deletes those, or do the folks who flood USENET with "Pamela suck off Tommy Lee" posts just not peruse slashdot? If there is a troupe of squirells to delete ads, maybe they can be used to delete the really bad trolls.

    3) What were the offending posts that inspired this?
  • Pretty good as a whole, but a few modifications are in order. First of all, let me define "Reputation" as the rating which a person automatically recieves when posting a comment.

    Registered accounts begin life with a Reputation of 1 (AC posts start at 0). Furthermore, Reputation is carried over from week to week.

    Now, let's say that Karma is the sum of all moderation activity a person has had done on them for the past two or three weeks. Furthermore, the Karma is calculated the first time the person posts on a given day. How the person's Reputation is altered would be determined something like this:
    • If a person has 10 or more Karma they get a +1 bonus to Reputation, up to a maximum of 2 (or 3), and their Karma is docked by ten points (the ten points used to bump up the person's Reputation).
    • If a person has -2 to 9 Karma they get a -1 penalty to Reputation, down to a miminum of 1 (in other words, once they reach 1 they cannot go lower because of insufficient positive Karma; they have to actually be "bad" before that can happen). By the way, the reason I use -2 instead of 0 is to allow for one or two slip-ups (or posts which simply don't merit the person's Reputation) before penalties begin.
    • If a person has less than -2 Karma, they recieve -1 penalty to Reputation, down to a minimum of -1. The Karma value is then reset to zero. If they are already at -1 and recieve another such penalty, they are downgraded to Troll status (see below).

      If a person is already at -1 Reputation and gets docked due to negative Karma again, they're downgraded to Troll status (and are notified by e-mail of this fact). Troll status would probably be best implemented by a simple flag in the userdata. All of their posts start at -1, regardless of Reputation. The Troll status is lifted when the person's Reputation reaches 1 again (in other words, over a period of time they have to accumulate enough Karma to get two +1 bonuses to Reputation).

      The idea of this is to add two advantages to the current systems: 1) People with a high Reputation have to maintain it in order to keep it, and 2) Consistent trolls have their accounts severely punished, but can still work their way back up (though not without really posting some good stuff).
  • by AtariDatacenter ( 31657 ) on Sunday September 05, 1999 @04:34AM (#1703073)
    While deleting bad posts seems to be a good idea, it really is a bad road to go down. Didn't Prodigy have this issues a few years ago? Once they started moderating posts, they became liable for anything that fell through the cracks.

    There's also the question of where to draw the line. It is a tough one, and over time it is easy to become a little less stringent.
  • the thing is, we don't _have_ to do this, all we really have to do is up our threshhold to 2 or something, and there is no problem... If that isn't an option for you, maybe Rob could make a handful of Super Moderators (tm), who can actually kill comments that are just obvious flame-baits. I think this also brings up the question of if there should be ACs or not...
  • NO. as pointed out earlier the trolls sometimes trigger resasonably sane discussions and useful ones at times (see the flamebait BSD should be GPLed comment and successive legal debate). by marking it down youre not giving everyone a chance to see the higher comments. BTW, alan i thought you lost your username (at least according to your diary entry)
  • To be honest, moderators tend to knock useless stuff like this down enough, IMO.
  • George is getting ANGRY!!

    :)
  • Too bad we can't cross-post, though the other story is about movies and stuff.

    I think that the moderation is crucial. First, its not done by some sort of "advisory board" or by the owners of /. but by the people. This means that sometimes it will break (people being somewhat imperfect). Its better than doing nothing, though.

    The trolls will never go away. There are people who are small-minded and shallow and will post inane, stupid or worthless comments strictly to see people fight or to try to cause "chaos". These are the same people who put a bunch of fighting-fish into a tank just to watch them kill each other. "kaos rulz" and all that crap.

    I say, give the worst offender a chance to write in an email where her or she tries to justify their position on trolling. Then let *that* get moderated. If it turns out that they have some deep, complex social reason for all this, well, hey. Let 'em back in. The other result - the community giving them the collective finger - is to lose posting priviledges forever. Maybe its just a random thought - but its certainly not intended as a troll.
  • by jflynn ( 61543 ) on Sunday September 05, 1999 @04:37AM (#1703093)
    I'm strongly in favor of anonymous posting, and browse at -1 typically, though recent events are causing me to rethink that.

    Yet, I am really happy to see CmdrTaco trying to do something, even if it proves futile. I've seen too many online communities suffer and wither from the irresponsible behavior of a very small minority of posters. I beg those leaving to consider that they are only giving the assholes exactly what they want, and worsening the problem by reducing the number of worthwhile posts.

    I have to believe that if there is a technological solution that sufficient quality minds exist at slashdot to find it. CmdrTaco has made a good start.

    The major problem I see is that its too easy to start a new account with a clean record. Could the number of new accounts created from a single IP be time limited - say no more than one per week?

    I am not sure how dynamic IPs (for the majority of us on dialups) work into this scheme. Could someone explain?
  • If you want "freedom of speech," you are free to speak as much as you want on your own web site. When you are on someone else's site you have to obey their rules. That's just how it is. Freedom of speech applies to public forums, not private web pages. The internet is your stage, use it! just don't complain about someone else's section that isn't speaking your views.
  • I had no idea that having atrocious grammar and spelling didn't make someone appear to be somewhat less intelligent. I'm sorry to have offended you, since you are quite clearly correct.
    ---
    "'Is not a quine' is not a quine" is a quine.
  • Is there any way to incorporate an "acknowledged" factor to the AC post moderation? i.e. If a logged-in user posts a reply to an AC post, the AC's post is considered "more valid", and automatically boosted up to a 1-level comment?

    This way, lurk-readers can read at a 1-threshold and not miss out on context started by an AC post, and moderators need not worry about wasting points on "me-too/first" comments.

    Thoughts?

    (Aside: As a 2-level poster, it would be nice to be able to pre-moderate my comments down a notch when they're off-topic or off-the-cuff. Save the 2-level for more relevant/topical postings.)
  • I think a way to improve the moderation system would be to have an option to randomize the order of the posts. The way the system works now, when there're too many posts, later posts don't get moderated up because it's too difficult for moderators to plough through everything to get to them. An option to randomize the order which posts are displayed ensures that everything gets a fair shot at being seen.

  • So post some worthwhile stuff every once in a while and maybe a moderator will up the score, thus reducing the 'troll' factor.

    And yes, we *can* see your post history: http://slashdot.org/users.pl?op =userinfo&nick=DAVEO [slashdot.org] Looks like you've been on a downward spiral for quite some time.

    I dunno; I think the system's working fine.
  • Should a user be moderated down on the basis of his previous comments??

    I think that just reflects reality. Truth is that if a person's comments are routinely moderated down, the next one probably will be too.

    Based on the stats in the article, it doesn't sound like too many users will end up in that category anyway.

  • There is no doubt in my mind that the average "mental maturity" of slashdot posters is adolecent. But some (not all) of the borderline trolls are pretty good.

    The fact that the comments are negitive about a person, project, product, or concept are not in itself a troll. The ones that stick out in my mind are the posts reguarding Red Hat, SGI, and X-windows. These topics always bring with them a small segment of "flame-bait" posts. But, although some are flat out flame bait, some comments are actually solid criticism, with a leg to stand on.

    Red Hat != Microsoft, and blatent flames are anoying, with "Red Hat Sucks" being a common responce. But, with all of Red Hats newfound money, it's odd that they don't clean up thier contribs, and they have been shortsighted in not accepting input from the outside world. They did screw up the squid packages when there were good squid packages in the contribs. They have made a mistake making thier base install a minimum of 120M. Some criticisms are well justified. Calling them the Microsoft of Linux, flaming them for the simple fact that they are now worth a few billion, and some of the harsher comments with no basis are flames. But not all criticisms are flames.

    SGI obviously has some problems. Thier investors have a right to be consirned when at one time SGI was worth over $40 a share, and now hover around $10 a share. Thier motives in suddenly embraceing the GNU/GPL community seem a little suspect. They have lost key developers. There are many negitive things about the company that can be discussed intellegently. And it almost seems that it's some of the "positive" comments that are "flamebait." I have long respected thier MIPS based hardware, and listening to SlashDot script kiddies say how much "SGI rocks" because they now have an Intel based Linux box makes me feel like an intellegent discussion about the company impossable.

    X-Windows, and specifically the XFree86 project are no doubt greatly benificial to almost everyone using a open source *NIX OS. Yet, there are still some shortfalls and limitations. I have never seen a truely intellegent discussion on SlashDot about what is good and bad in XFree86, only people spouting off how "we need a replacement, like Berlin" without supporting the comment, or "I can't wait for 4.0 because that will have all the cool stuff in it" without actually justifing what the needs for these new features will be. I don't doubt that an OpenGL implementation will be benificial, I know it will hell people who run software that requires OpenGL, but frankly, the only products I have used personally that use OpenGL are propriatary and don't run on Linux or any other free OS to start with. A vast majority of the comments, good and bad, might qualify as trolls.

    So, I guess what I am saying is, just because a comment is negitive doesn't qualify it as a trool. There are many "This Rocks" type comments that are equally trolls. There are many "This sucks because X should do Y and part ABC has been core dumping every time you do a PDQ procedure" that are negitive, but not trolls, just true observations about shortfalls of the subject in question.

    So, moderation may help. But, the true problem is probably that most SlashDot readers are more likely to be in the adolecent phase of "UNIX is cool, computers rock, I'm a 3113+3 H4X0R" catagory, and too few of slashdots readers bring long term, educated and experianced comments to the table.

  • by Booker ( 6173 ) on Sunday September 05, 1999 @04:44AM (#1703145) Homepage
    For better or worse, Slashdot is has certainly changed a lot. Example? Check this old article: Alan Cox Joins RedHat [slashdot.org].

    Postings by none other than Alan himself, Bob Young, Jim Pick, Rasterman, and someone at Transmeta. And absolutely no mention of any bodily fluid. :/

    Rob, I hate to see it, but I hope that your new code to deal with the trolls helps with the recent problems. I was saddened by the posts I saw yesterday. It's amazing how callous people can be. Sad little boys...

  • by adturner ( 6453 ) on Sunday September 05, 1999 @04:44AM (#1703151) Homepage
    Censorship on /. seems really wrong to me, especially considering the recent article posted by Hemos on Congress trying to force censorship on the media. How is this any better? I believe it is a lot worse. Rob, even you admit that this "fix" has loopholes. What about people abusing the system to lock out other people from posting? (via open proxies)

    If you really want to stop things like hate speech or blatent trolls, the only way to stop them is to get/teach people to NOT respond. The only reason someone posts this on a public forum like /. is to get a rise out of people. Take that away, and the trolls go away.

    Let's face it, this is a /. community problem that requires the community to fix it. No manner of technology can fix it.

    I hope Rob you'll reconsider this move. 99.99999% of us may loathe 0.0001% of the posts, but that doesn't mean that we should censor them out, even if they are blatent trolls. We all have to learn to grow up and just ignore them. Trying to censor them won't make them go away; rather it will just make them more determined to find a way to work around the censorship.

    Until we as a society learn that we don't really want the government/media to protect us from ourselves, we're doomed as a nation to greater losses of freedoms. By /. advocating censorship, that's just one more nail in the freedom coffin.

    If you want to rate them -20 or something like that, so that people have to opt-in to read trolls, that's fine. But don't kill the posts.
  • by Max von H. ( 19283 ) on Sunday September 05, 1999 @04:45AM (#1703152)
    I agree with Rob. You can't just let any idiot "express" himself (if trolls are an expression form) at the loss of others.

    Freedom of speech OK, anarchy NO.

    Most of the people who will protest against Rob's decision are the ones who, in their posts, usually promote the idea of censoring everybody who doesn't share their opinions.

    Every society finds itself confronted with this very problem eventually, which can be seen i.e. with the "first ammendment" of the US constitution. On behalf of a supposedly guaranteed freedom of speech, how many morons/lunatics/facists abuse the system every day? I'm not promoting censorship (censorshit?), far from it. Just agreeing with the idea of keeping immature and stupid people away from what would one consider as an intelligent discussion space, at least until they *learn* something from their peers.

    Opinions are like assholes, we all got one but you ain't forced to show it to everybody.

    Just my 0.02 (let's be different!)
  • Yes, but it's a horible waste of moderator points. Whenever I get moderator points, I want to spend them on 5 posts which teach me something I didn't know or make my day. When the only 5 comments I can find that glare out at me are things such as "I'm glad Richard Stevens is dead, since he was an anti-Linux anti-PERL bigot," I feel cheated, and I feel that all of slashdot has been done a great disservice.
    ---
    "'Is not a quine' is not a quine" is a quine.
  • You're doing the right thing, Rob.

    Slashdot is the first news forum I've ever been on where reader comments more or less work. It's one of the few places where I might actually *want* to read what everyone has to say about a story. The Slashdot team deserves a lot of credit for this, as does the Slashdot readership.

    As Slashdot has grown and become more of a mainstream medium the quality of the comments has gone down. Not just the obvious flamebait, but lots of uninformed speculation and general cluelessness. This is to be expected, it is the natural lifespan of a medium. Slashdot has weathered this fairly well, and the moderation system is a big help.

    Collaborative moderation is very difficult, I am impressed to see it working so well. These kinds of tweaks are necessary, and every one seems to improve things. I think Slashdot is doing a good job of walking the line between censorship and editing.
  • Look at this thread. Look at the thread about BSD the other day. Anti-Linux posts are often moderated up, moreso lately than pro-Linux posts.

    It's apparently the "hip" thing to bash on Linux and Linux users now, and the trolling is just a part of this.

    The only real solution is to eliminate AC posting once and for all.

    --
    Interested in XFMail? New XFMail home page [slappy.org]

  • Let's see if I can address the issues brought up. Changes to the previous proposed system will be in italics...

    Karma is the sum of all moderations done to a person's post in the past three weeks. Reputation is the score at which a person's posts start out.

    The Anonymous Coward always has a Reputation of 0, whereas user accounts start with a Reputation of 1. The first time the user posts in a given day, the Karma is tallied up.

    If the person's Karma is 10 or more, his/her Reputation increases by 1 and the Karma score is reduced by 10 (to offset the increase in Reputation). Note that a user can recieve only one such increase per day.

    If the poster's Karma is 5 to 9, his/her Reputation does not change, nor does the Karma score

    If the poster's Karma is -2 to 4, his/her Reputation is decreased by 1, down to a minimum of 1. This allows for a person to make a few small slip-ups without a severe penalty. It also decreases the Reputation of people who do not post for a long time, but does not let that Reputation slip below that of an ordinary user ( if the person's Reputation is already 1 or less, it does not change). It is also an attempt to offset the effect on Karma of a good post dropping off the list.

    If the poster's Karma is below -2, his/her Reputation is decreased by 1, to a minimum of -1. The person's Karma score is increased to -2 (to offset the decrease in Reputation) If the person was already at -1 Reputation, that person is given Troll status.

    If a person is at Troll status, his/her posts start off at -1 regardless of his/her actual Reputation. Troll status is automatically lifted once the person reaches a Reputation of 1 again. In other words, a person with Troll status can only lose that status by a consistent string of good posts.

    Note that as a corollary to this system, a person should be able to know his/her exact Karma score at any given moment (probably best to put it in a Slashbox).

  • Unfortunately, quickly disposing of trolls would make for interesting problems if someone has a vendetta against someone else. "Oh hey, I have moderator points, and mister smartypants posted something just slightly troll-ish... I can marr him as a troll! Yippee!"
    ---
    "'Is not a quine' is not a quine" is a quine.
  • Hm. When put that way, yeah, lynch-mob tactics don't seem so good anymore... Come to think of it, they didn't work so well for Hobbes either. :)
    ---
    "'Is not a quine' is not a quine" is a quine.
  • daveo above seems justified in his unhappiness about
    being moderated down. His past comments have never
    got a score less than zero (or more -- though some
    were quite informative) and his comments in this
    thread don't deserve a minus 1 either.

    Could it be someone dislikes daveo?
    I've posted only 2-3 times earlier, lets see
    how this one fares...
  • by vectro ( 54263 ) <vectro@pipeline.com> on Sunday September 05, 1999 @04:50AM (#1703185)
    Even worse! Lets look at this situation:

    1) someone dials up to my ISP and floods slashdot. They get a -10000 rating.

    2) Said person disconnects

    3) I dialup to my ISP and get the same IP address as this luser.

    4) I try to post

    5) my post is rejected.

    It seems to me that basing my rating on my IP is __very__ dangerous.
  • I access slashdot through a firewall that implements PAT. I know of a certainty that the same IP address is assigned to approx. a thousand users. And I also suppose there are at least a dozen that access /. I guess they are all nice (they are my collegues) but I can't know for sure whetherthey post stuff that you wantto moderate, or not. So I agree you can moderate by username, but why by IP addy?
  • Like it says on the side-bar (or wherever), e-mail instances of moderator abuse to Rob (malda@slashdot.org).
  • So if you're a moderator, moderate it back up.

    The general idea is that moderators are a relatively educated cross-section of slashdot posters. If the majority feel that a comment is unworthy of attention, you will tend to see that comment with a lower score. If a moderator notices a comment has a lower score than he/she feels it deserves, it's perfectly within their ability to moderate it up a point.

    If a moderator is out on a vendetta against you, or someone is abusing their moderator privileges, E-MAIL ROB. Send him a link to the appropriate comment and explain the nature of the problem.
  • by Eg0r ( 704 ) on Sunday September 05, 1999 @05:11AM (#1703222)
    I would agree with you if we were talking about normal posters (in the sense grown-up, at least half-responsible people) not sick kids just looking for attention.

    How many people will be turned away from /. by those events?

    Tom Christiansen sure looked disgusted with Good riddance, Slashdot in the title of his post [slashdot.org].

    I understand that seeking attention is part of the puberty process, but if you kids have really chosen Linux as your operating system of choice because you think it has potential, not just because you hate (or think you hate) Windows, then please, act so.

    Good way to get attention from the linux crowd:

    • Submit interesting/meaningful comments... Be mature, that's you're chance to be listened to!
    • Code! Didn't Alan Cox said something like [linux.org] he wished /. would be more first patch! rather than frst psot!!!!!!
    • If you can't code, do something for the community! submit bug reports, write documentation, help people installing Linux...
    • Last but not least, please do not annoy anybody... Sure this isn't a perfect world, but if you call yourself a Linux user, behave like one and show respect.
    Do kids really get a kick behaving like assholes? Is that it? Well kids, seat back and think about the way you have hurt W. Richard Stevens's family. The guy is dead. He was well respected and a lot of people will miss him because he wrote good unix books and knew in depth the stuff he was talking about. Think about the way you have made not only /. ACs look like assholes, but the whole site, and put shame on the Linux community... it's bad.

    Now, nobody actually asked you to use Linux. If you get pissed at people because you can't use it, there are alternatives!
    Download the latest litestep [litestep.org] and show your hax0r dude friends on IRC how cool you are while running those warscr1pts on your illegal copy of mirc [mirc.co.uk]...

    ---

  • by Gromer ( 9058 ) on Sunday September 05, 1999 @04:57AM (#1703223)

    The problem with this idea is, who would do it?

    Enough people think that moderators are biased as it is. Giving moderators the power to delete posts would be disastrous. There are an awful lot of moderators, and I'm sure there are a few bad apples among them, even with all the controls that are established. The good thing about the system as it currently stands is that other moderators can counteract the effects of an evil moderator, and possibly even identify him as ineligible for moderation (The system is still vulnerable to the excesses of democracy, but I digress).

    Giving the power of deletion to moderators would take away that balance, since once a message is deleted, nobody can undelete it, because nobody will know that it was there, except the poster (who will, of course, start bombarding Rob with e-mail about how he's being censored). I suppose you could set things up so that other moderators could see deleted posts, but then that wouldn't be deletion anymore, it would just be adding a -2 moderation level, which wouldn't really solve anything.

    Furthermore, regardless of whether moerators actually did abuse their power, accusations of abuse and censorship would fly back and fourth, and everyone would start b*tching about how they are being censored. It just wouldn't be worth it.

    As for CmdrTaco personally doing it, as you seem to be suggesting, that would be even worse. It's not like he doesn't have enough to do, and get enough flameage already, without becoming the Troll Police. There's just too many comments for one person to check them all, especially one person who happens to already be administering the site, and would also be way too much of a strain on that person. Rob claims to have asbestos skin, but I really doubt he'd want to take on this job, considering the (literally) thousands of flames he'd get for it.

  • Often when I post, I know it isn't that important, but it's something I feel I need to say, correct, or clarify. I propose two entirely different queues of messages. One for the "Important" and one for "Chat" (can't think of a better name for either). The message I'm replying to has an excellent example of what should go in the important section. The "we'll miss you Stevens" posts should go into the "chat" queue. I realize someone could abuse this, but most of us are mature enough to use it correctly. Also, rather than simply deleting a post incorrectly sent to the Important queue, it could be moved to the chat queue. Proposed format:

    On the Subject of Trolls
    Occasionally comments get ...
    (Read More... 4 of 9 comments | Discussion... 101 of 120 comments )

    Thanks for reading.

  • How about something like what I did to take care of FTP abusers back when I ran hobbes [nmsu.edu]:

    When someone gets a -5 for the day, their entire /24 subnet should be banned with the message "Sorry, but [username,] a user at (their IP address) at (time of last bad posting) has messed things up for you by being an abusive poster. You may want to contact your ISP's abuse department so this user [(email address)] can be dealt with. This temporary block can go away in 24 hours."

    Of course, this global block would only apply to ACs and registered users whose karmas are less than, say, +10.

    I think with the threat of someone losing their Internet access they'd think twice before racking up a -5 daily karma.

    Of course, this is still open to abuses (as I stated elsewhere), and it'd certainly be problematic for non-trolls who get affected by this - but that's the whole point. Kind of the "Since Private Pyle has donuts, I'm going to make the rest of you do pushups while he eats them all!" trick.
    ---
    "'Is not a quine' is not a quine" is a quine.

  • Yes, and this is also why Rob insists that moderators (though this should apply to non-moderators as well) look out for abuses of moderation and email the posting link to him so he can deal with the post and moderator.
    ---
    "'Is not a quine' is not a quine" is a quine.
  • by Acy James Stapp ( 1005 ) on Sunday September 05, 1999 @04:59AM (#1703240)
    If a poster has a trollish history, make all "Troll" moderations count triple. That way trolls will still get moderated down with the normal moderation system, people who want to read EVERYTHING (on slashdot, not Everything :) ) will still get to see them, but moderation points will still be available to moderate up good posts.
  • If the posts were worth moderating UP, they probably would have been. The fact that they've been left at zero (presumably your default at the time) means nobody saw much value in them. *shrug*.

    If your comments are either left alone or moderated DOWNWARD (and never up), that should say something about your posts.
  • I think that if you are going to throw away posts, either by IP or by userid, you need to make your "enemies list" public. I'm not saying that no suck blocks should ever be in place, but I do think that when these blocks are imposed, there should be a chance for some public discussion of why.
  • Check out the recent article (or don't, if you're not in the mood for getting annoyed) about W. Richard Stevens's untimely death.

    Cheers,
    ZicoKnows@hotmail.com

  • Did you look at this thread? What is the most highly rated post in this thread? It is an anti-Linux post.

    Really, this bogus "blame everything on Linux users" thing is really grating on the nerves.

    --
    Interested in XFMail? New XFMail home page [slappy.org]

  • I have my threshold set to 2. Why? Because lately, I don't have time to wade through 300 posts, especially the toll ones, or those of us who are registered who respond to the trolls' nonsense. I also have less time to read slashdot than before. For those of us on the move, reading the top 25 posts out of 300 does wonders. You always get the best comments out of whatever topic interests you.

    With that said, I think Rob has done well with his decision. I didn't read the thread that made him do this (yet) but I did read one about a week or two back that was just as bad (somebody saying Windows was the best, etc, etc over and over). And I only saw that because someone who had score of 2 had said something about all the off topic posts. I'm glad we all have a choice to view what we want, but when people just keep posting crap, over and over, it just reminds me of when Usenet went to shit way back when.

    We all have to remember though, this is Rob's site, he can be as hard or easy on anyone as he wants, and he should have that right. He's the one who's put in the hours and hours of hard work for all of us. And I for one would like to thank him for making the net a better place, regardless of how many "bad apples" are out there.
  • by Pascal Q. Porcupine ( 4467 ) on Sunday September 05, 1999 @05:01AM (#1703252) Homepage
    As someone with a "karma" rating that puts my posts at an automatic 2, I certainly have to agree. There are many times when I've posted something off-the-cuff that I've wished I could specify that it should be with a score of 1. Unfortunately, I have a feeling that a lot of the automatic 2s belong to people who wouldn't agree (though then again, by making it to an automatic 2 they likely are more open-minded).

    What I really dislike is how many of the automatic 2s are because of funny posts. IMO, 'funny' points shouldn't count towards positive karma. Conversely, 'troll' points should count twice towards negative karma or, perhaps, if the -5 daily karma limit is hit, that should count as an additional of -5 overall karma too.

    One flaw with your treatise, however... rather than doing a hard reset every 2 or 3 weeks, the "karma zone" should just take a running time period of 2 or 3 weeks. So, the comments I post in the last 2 or 3 weeks would count towards my karma.

    Another thing that would help with is the opposite of the problem with automatic moderation up: moderators are, as far as I've observed, less likely to moderate up a comment which is already scored 2. The only notable exception of this is certain people whose comments always immediately get moderated up to +5 for being insightful (*cough*Bruce Perens*cough*), though I'm not too bitter about that since said peoples' posts usually are insightful or informative. :)
    ---
    "'Is not a quine' is not a quine" is a quine.

  • by Anonymous Coward
    Taco, Have you considered setting the points available in any particular article for each moderator as a ratio of moderators/postings? Having fixed points available isn't going to work, as you can still get spammed. Of course, the s/n ratio increases so this won't be a complete solution. The other thing that seems to be needed is moderation of complete discussion trees. It's disconserting to see a whole bunch of RE:FIRST articles disembodied in the comments after the original article is moderated away. Moderation points should propogate to the replies. Michael
  • by delmoi ( 26744 ) on Sunday September 05, 1999 @05:03AM (#1703257) Homepage
    I think a good solution would be a personal kill file, where certain troublesome users could be filtered on an individual basis (or automatically given -1, or 0). This would also be a welcome feature for avoiding Bible thumpers and Mac zealots, since you can't really moderate them down across the board (well you can, but it would be in very poor taste)

    This wouldn't help much for AC's, so I propose getting rid of them entirely. If someone waned to post something anonymously, they still could. You could also have 'soft' anonymity, and 'hard' anonymity. With Soft, things like default scores, and kill files would still work. Hard anonymity would strip the identity in the software, forever removing any record of 'who' posted. It would get a +1 score. Perhaps for problem users, we could remove the 'hard' anonymity option

    Sorry my writing is so crappy, I just woke up
    "Subtle mind control? Why do all these HTML buttons say 'Submit' ?"
  • is a good idea, but posters who start out at +2 should have the option of starting their post at a lower score. Heck, maybe we should let AC's score themselves -1 when they know they're not adding anything to the conversation so moderators don't have to waste points.
  • That's how it used to be. Then one day, Rob silently introduced the AC thing, and suddenly everyone who was fine with posting under pseudonymal anonymity was completely unable to say anything without being completely anonymous.

    Unfortunately, it's definitely too late to take ACs away. All that would happen is people would create anonymous-type accounts and blast the messageboards with "HEY IF U WANT ANONYMOUS U CAN USE USER/PASS OF FLAMEMONKEY/FLAMEMONKEY" or whatever. Of course, then these accounts would be quickly canned and/or some smartass would change the password and email address, but the comments would remain and still clog up the messageboards.
    ---
    "'Is not a quine' is not a quine" is a quine.

  • The moderation system seems to me like a gentic algorithm, survival of the fittest. Those users and comments that score highest in the fitness function are rewarded and those that don't are discarded and the loop go on.

    The thing to be worried about is overadaption to certain ecological niches. Creatures that are supremely adapted to a particular environment don't survive when that environment changes. It is better to maintain flexibility and variety so that different and what appear to be useless and wasteful traits still appear in a population. That way when the the environment changes, when new abilities are needed, they exist in the population. If they don't the population dies out.

    To translate back to slashdot. If people who are liked at slashdot are the only ones who score well at slashdot then the varied points of view, the genetic diversity, dies out and we get a bunch of people patting each other on the backs and telling each other how smart they are to use linux and read slashdot. No variety of ideas or insights. No robustness in the population. When things change in the computer industry (well nothing ever changes in computers ;o) ) then slashdot gets left behind.

    Maybe there should be a lottery function thrown in. At random times random idiots should get a whole lot of moderation points regardless of their merit and past performance. Or even because they were such jerks in the past. That way, people would be more cautious how they treat others and what they say because the people "on the outs" with those who temporarily have the "power" might not be the ones with "power" tomorrow.

    Read Juan Louis Borges short story I think it is "The Lottery in Babylon"
  • Being issued points more frequently would be a good thing. (Thereby increasing the total avalible number of points).

    I can see multiple good reasons to have points expire after 3 days, mabie bumping it up to four or 5 days wouldn't hurt, but imagine if one malicious moderator got 15 or 20 points built up. Eeek! Especially if that person decided to abuse one of the "As Someone Questions" articles. (That'd be 3 4-5 rated questions, asking things like "What's your favorite porn site?")

    Giving a user more than 5-8 points per shot poses the same difficulties as letting points accumulate.

  • I've seen a few well-reasoned posts comparing Linux and BSD, while being more favorable towards BSD, be moderated up in recent days. However, well-reasoned posts giving NT's advantages over Linux are almost always moderated down, unless they have some sort of disclaimer on them such as "I like Linux as much as the next guy, but NT still has a few advantages for now." If a post simply goes through and mentions 25 different reasons that NT is better than Linux, and recommends that Linux not be used for serious applications at the moment, it'll be moderated down, even if the 25 reasons are correct, and the post as a whole is well-reasoned. If, on the other hand, the "NT" and "Linux" in this situation are reversed, and the final assessment is that Linux is ready for prime-time, it'll almost always be moderated up.
  • by Anonymous Coward
    >Could it be someone dislikes daveo?

    No, it could be that DAVEO's first posts were B1FF-like rants in ALL CAPS with no content nor relevance to the story and deliberately misspelled words in what I had assumed was an attempt to look like an AOL newbie. After a day he turned off his capslock key and within a week he was actually posting on topic, although he never dropped the third-person and grammar errors, and he still hasn't fixed his sig. By this time the moderation system had given him a default of 0 for his posts, the way some users get a default of 2 for regular high-quality posts. Apparently when Rob switched over to the new system DAVEO's score was so bad his default became -1. I agree with you in that he doesn't deserve it, as he's been a good citizen as of late.


    -Perpetual Newbie
  • by kzanol ( 23904 ) on Sunday September 05, 1999 @06:59AM (#1703304)
    Another Idea on how to deal with really offensive posts:

    If, say, tree different moderators decide to moderate a post down, they get back the moderation point they used. This way, stamping really obnoxious stuff doesn't cost the moderators any points and can thus be done witout running into the "moderation DoS attack".

  • There's some interesting ideas there. I agree that
    when you impose technological limits, it only
    encourages people to try to find a way around them
    (we see this especially with all the `kewl
    h4xx0r5' stuff out there). And it is also true
    that bullies, trollers, detrimentors of society
    generally lose interest in being harmful when
    society stops paying attention to them. However,
    that is the major problem: How in the world do you
    get society to ignore them? It is extremely
    difficult, especially in a place like slashdot
    where so many new people are flooding in all the
    time. Teach one group, and before you know it
    another group has come in, and become upset at
    a troll and decided to respond and tell them how
    detrimental they are (which obviously doesn't
    help). Someone else mentioned trolling as a
    fishing term, ie, if you take the bait you lose,
    and if you don't then you win. I think that is an
    excellent analogy, and it would probably help the
    new people understand why it's bad to respond to
    trolls.
    I think you're playing up the Slashdot
    censorship thing, although it would be easy to
    debate the `slippery-slope' theory (allow it,
    even if it only affects a few accounts, and it
    will grow to affect many accounts). It is
    difficult to see where limited censorship may
    grow to in the future, and perhaps if we even need
    to have deletion of comments to have a sane
    environment. We know that the slippery-slope
    theory generally holds true when discussing the
    government, but it's really new ground with an
    environment such as this, where Rob is not making
    every attempt to gain power over us (unless you
    consider those html tags...).
    Well, good thoughts all around.
  • As long as people saying something like "The BSD license is more free/less restricted than GNU's GPL" are moderated down and others writing "BSD is a failure/dying" not, the moderation system is useless.

    OK...I realize that you may be trolling me, but, given that you have what appears to many to be a legitimate beef, I will address it.

    I have seen this complaint posted over and over and over and over, and every time I ask for evidence of such behavior, it is met with deafening silence.

    Why don't we take a gamble, and actually look at some evidence?

    You gave the example of BSD vs. GPL licensing; let's look at the most two recent threads involving BSD:

    The most recent was: Berkeley removes Licensing Clause [slashdot.org].

    In this thread, contrary to your claims, the highest rated comments are neither pro- or anti- either license (at least not strongly.

    Lower down in the thread, we see a post that was moderated down which celebrates the license change and suggests GPLing BSD [slashdot.org]. It was borderline; it didn't really have any content, so I think it was properly moderated.

    On the other hand, Brett Glass (or an AC posting as him) went on a trollfest, starting with an attack on the FSF [slashdot.org]. Not one of his anti-GPL ravings (which included red-baiting) was moderated down.

    In the next most recent thread, Clearing up FreeBSD confusion [slashdot.org], which, if it were a post rather than an article, would qualify as borderline flamebait, the most highly rated comment, Try it, then decide for yourself...I know I will [slashdot.org] is mildly anti-Linux (at least anti-Linux-user).

    In summary, the most recent evidence contridicts your claims, and shows that anti-Linux comments are indeed being moderated up, not down.

    --
    Interested in XFMail? New XFMail home page [slappy.org]

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