An anonymous reader shares a report: If you dread the thought of calling to change an airline ticket or negotiate your internet bill, a new artificial intelligence tool may provide a solution. DoNotPay, which offers an assortment of consumer-friendly services like tracking subscriptions, generating burner phone numbers, and searching for unclaimed property, now features a bot that will call customer service numbers for users, navigate through phone menus and sit through hold music, then politely but firmly advocate on users' behalf.

The company shared examples of its AI calling a cellphone provider for help porting a phone number and talking with an airline to cancel a flight within the 24-hour cancellation window. Joshua Browder, CEO and founder of DoNotPay, says getting updates on lost luggage and seeking compensation for flight delays are also common use cases. DoNotPay already offered tools to connect to customer service agents via chat windows, and to draft and send emails, faxes, and even snail mail to companies on behalf of users.

But while the service's artificial intelligence had enough smarts to wait on hold for users, then hand over a call when an agent was available, until recently AI models were not capable of carrying on a convincing voice conversation with a human operator in real time. Browder says that changed with Open AI's GPT-4o model, unveiled in May. "That has reduced the delay by about 70%, so instead of it taking three seconds to come up with a response, it now takes under a second, and that's finally fast enough to hold these phone conversations," he says. "So now we're doing thousands of these calls."

An anonymous reader quotes a report from the Washington Post: Brandon Barrett arrived here two weeks ago, sick but hopeful, like dozens before him. Just a few years back, he could dead lift 660 pounds. After an injury while training to be a professional dirt-bike rider, he opened a motorcycle shop just north of Buffalo. When he wasn't working, he would cleanse his mind through rigorous meditation. In 2019, he began getting sick. And then sicker. Brain fog. Memory issues. Difficulty focusing. Depression. Anxiety. Fatigue. Brandon was pretty sure he knew why: the cell tower a quarter-mile behind his shop and all the electromagnetic radiation it produces, that cellphones produce, that WiFi routers produce, that Bluetooth produces, that the whole damn world produces. He thought about the invisible waves that zip through our airspace -- maybe they pollute our bodies, somehow? [...]

Then Brandon read about Green Bank, an unincorporated speck on the West Virginia map, hidden in the Allegheny Mountains, about a four-hour drive southwest of D.C. There are no cell towers there, by design. He read that other sick people had moved here and gotten better, that the area's electromagnetic quietude is protected by the federal government. Perhaps it could protect Brandon. It's quiet here so that scientists can listen to corners of the universe, billions of light-years away. In the 1950s, the federal government snatched up farmland to build the Green Bank Observatory. It's now home to the Robert C. Byrd Green Bank Radio Telescope, the largest steerable telescope in the world at 7,600 metric tons and a height of 485 feet. Its 2.3-acre dish can study quasars and pulsars, map asteroids and planets, and search for evidence of extraterrestrial life.

The observatory's machines are so sensitive that terrestrial radio waves would interfere with their astronomical exploration, like a shout (a bunch of WiFi signals) drowning out a whisper (signals from the clouds of hydrogen hanging out between galaxies). So in 1958, the Federal Communications Commission created the National Radio Quiet Zone, a 13,000-square-mile area encompassing wedges of both Virginia and West Virginia, where radio transmissions are restricted to varying degrees. At its center is a 10-mile zone around the observatory where WiFi, cellphones and cordless phones -- among many other types of wave-emitting equipment -- are outlawed. Wired internet is okay, as are televisions -- though you must have a cable or satellite provider. It's not a place out of 100 years ago. More like 30. If you want to make plans to meet someone, you make them in person. Some people move here to work at the observatory. Others come because they feel like they have to. These are the 'electrosensitives,' as they often refer to themselves. They are ill, and Green Bank is their Lourdes. The electrosensitives guess that they number at least 75 in Pocahontas County, which has a population of roughly 7,500. Literary Hub, the BBC, Slate, and the Washingtonian have non-paywalled articles about Green Bank and the "wi-fi refugees" that shelter there.

schwit1 writes: The Department of Defense wants technology so it can fabricate online personas that are indistinguishable from real people.

The United States' secretive Special Operations Command is looking for companies to help create deepfake internet users so convincing that neither humans nor computers will be able to detect they are fake, according to a procurement document reviewed by The Intercept.

The plan, mentioned in a new 76-page wish list by the Department of Defense's Joint Special Operations Command, or JSOC, outlines advanced technologies desired for country's most elite, clandestine military efforts. "Special Operations Forces (SOF) are interested in technologies that can generate convincing online personas for use on social media platforms, social networking sites, and other online content," the entry reads.

An anonymous reader quotes a report from Hackread: The United States Department of Justice (DoJ) has indicted two Sudanese nationals for their alleged role in operating the hacktivist group Anonymous Sudan. The group claimed fame for conducting "tens of thousands" of large-scale and crippling Distributed Denial of Service attacks (DDoS attacks) targeting critical infrastructure, corporate networks, and government agencies globally. Ahmed Salah Yousif Omer, 22, and Alaa Salah Yusuuf Omer, 27, stand accused of conspiracy to damage protected computers. Ahmed Salah faces additional charges for damaging protected computers. The duo is believed to have controlled Anonymous Sudan, which, since early 2023, launched attacks on high-profile entities such as ChatGPT, UAE's Flydubai Airline, London Internet Exchange, Microsoft, and the Israeli BAZAN Group.

The group and its clients also utilized the Distributed Cloud Attack Tool (DCAT) to conduct over 35,000 DDoS attacks. These attacks targeted sensitive government and critical infrastructure in the U.S. and globally, including the Department of Justice, Department of Defense, FBI, State Department, and Cedars-Sinai Medical Center in Los Angeles. The attacks, which sometimes lasted days, reportedly caused major damage, often crippling websites and networks. For instance, the attack on Cedars-Sinai Medical Center forced the redirection of incoming patients for eight hours, causing over $10 million in damages to U.S. victims.

AeroGarden, which sells Wi-Fi-connected indoor gardening systems, is going out of business on January 1. While Scotts Miracle-Gro has continued selling AeroGarden products after announcing the impending shutdown, the future of the devices' companion app is uncertain.

The Register's Jessica Lyons reports: Apple wants to shorten SSL/TLS security certificates' lifespans, down from 398 days now to just 45 days by 2027, and sysadmins have some very strong feelings about this "nightmarish" plan. As one of the hundreds that took to Reddit to lament the proposal said: "This will suck. My least favorite vendor manages something like 10 websites for us, and we have to provide the certs manually every time. Between live and test this is gonna suck."

The Apple proposal, a draft ballot measure that will likely go up for a vote among Certification Authority Browser Forum (CA/B Forum) members in the upcoming months, was unveiled by the iThings maker during the Forum's fall meeting. If approved, it will affect all Safari certificates, which follows a similar push by Google, that plans to reduce the max-validity period on Chrome for these digital trust files down to 90 days.

... [W]hile it's generally agreed that shorter lifespans improve internet security overall -- longer certificate terms mean criminals have more time to exploit vulnerabilities and old website certificates -- the burden of managing these expired certs will fall squarely on the shoulders of systems administrators. [...] Even certificate provider Sectigo, which sponsored the Apple proposal, admitted that the shortened lifespans "will no doubt prove a headache for busy IT security teams, juggling with lots of certificates expiring at different times." While automation is often touted as the solution to this problem, sysadmins were quick to point out that some SSL certs can't be automated. "This is somewhat nightmarish," said one sysadmin. "I have about 20 appliance like services that have no support for automation. Almost everything in my environment is automated to the extent that is practical. SSL renewal is the lone achilles heel that I have to deal with once every 365 days."

The Federal Communications Commission announced that it will open a renewed investigation into broadband data caps and how they impact both consumer experience and company competition. From a report: The FCC is soliciting stories from consumers about their experiences with capped broadband service. The agency also opened a formal Notice of Inquiry to collect public comment that will further inform its actions around broadband data caps. "Restricting consumers' data can cut off small businesses from their customers, slap fees on low-income families and prevent people with disabilities from using the tools they rely on to communicate," FCC Chairwoman Jessica Rosenworcel said. "As the nation's leading agency on communications, it's our duty to dig deeper into these practices and make sure that consumers are put first."

Vietnam will convert all its networks to IPv6, under a sweeping digital infrastructure strategy announced last week. From a report: The plan emerged in Decision No. 1132/QD-TTg -- signed into existence by permanent deputy prime minister Nguyen Hoa Binh -- and defines goals for 2025 and 2030. By 2025, the nation intends to connect two new submarine cables -- an important local issue.

Earlier this year, internet speeds slowed when three of the five cables connecting the country broke. Also by 2025, the country wants "universal" fiber-to-the-home, 5G services in all cities and industrial zones, and work to have commenced on an unspecified number of datacenters capable of running AI applications and operating with power usage effectiveness index (PUE) of less than 1.4. [...] Vietnam's population exceeds 100 million and it already has 140 mobile subscriptions per 100 inhabitants. IPv4 with network address translation can scale to those levels -- if Vietnamese carriers have secured sufficient number resources.

An anonymous reader quotes a report from Ars Technica: On Friday, Ward Christensen, co-inventor of the computer bulletin board system (BBS), died at age 78 in Rolling Meadows, Illinois. Christensen, along with Randy Suess, created the first BBS in Chicago in 1978, leading to an important cultural era of digital community-building that presaged much of our online world today. Friends and associates remember Christensen as humble and unassuming, a quiet innovator who never sought the spotlight for his groundbreaking work. Despite creating one of the foundational technologies of the digital age, Christensen maintained a low profile throughout his life, content with his long-standing career at IBM and showing no bitterness or sense of missed opportunity as the Internet age dawned.

"Ward was the quietest, pleasantest, gentlest dude," said BBS: The Documentary creator Jason Scott in a conversation with Ars Technica. Scott documented Christensen's work extensively in a 2002 interview for that project. "He was exactly like he looks in his pictures," he said, "like a groundskeeper who quietly tends the yard." Tech veteran Lauren Weinstein initially announced news of Christensen's passing on Sunday, and a close friend of Christensen's confirmed to Ars that Christensen died peacefully in his home. The cause of death has not yet been announced.

Pior to creating the first BBS, Christensen invented XMODEM, a 1977 file transfer protocol that made much of the later BBS world possible by breaking binary files into packets and ensuring that each packet was safely delivered over sometimes unstable and noisy analog telephone lines. It inspired other file transfer protocols that allowed ad-hoc online file sharing to flourish.

The first 5G Internet of Things (IoT) devices are launching soon. According to Fierce Wireless, T-Mobile plans to launch its first RedCap devices by the end of the year, while AT&T's devices are expected sometime in 2025. From the report: All of this should pave the way for higher performance 5G gadgets to make an impact in the world of IoT. RedCap, which stands for reduced capabilities, was introduced as part of the 3GPP's Release 17 5G standard, which was completed -- or frozen in 3GPP terms -- in mid-2022. The specification, which is also called NR-Light, is the first 5G-specific spec for IoT.

RedCap promises to offer data transfer speeds of between 30 Mbps to 80 Mbps. The RedCap spec greatly reduces the bandwidth needed for 5G, allowing the signal to run in a 20 MHz channel rather than the 100 MHz channel required for full scale 5G communications.

The Internet Archive has resumed operations in a read-only state following a cyberattack that took the digital library offline on October 9, coupled with the theft of 31 million user authentication records. "Safe to resume but might need further maintenance, in which case it will be suspended again," said Brewster Kahle, Internet Archive's founder. The website is currently now allowing users to save pages.

Meta's Oversight Board "is spinning off a new appeals center," reports the Washington Post, "to handle content disputes from European social media users on multiple platforms".

It will operate under Europe's Digital Services Act, "which requires tech companies to allow users to appeal restrictions on their accounts before an independent group of experts." "I think this is really a game changer," Appeals Centre Europe CEO Thomas Hughes said in an interview. "It could really drive platform accountability and transparency."

The expansion arrives as the Oversight Board, an independent collection of academics, experts and lawyers funded by Meta, has been seeking to expand its influence beyond the social media giant... [The Board] has tried for years to court other major internet companies, offering to help them referee debates about content, The Post has reported...

Oversight Board members and Oversight Board Trust Chairman Stephen Neal said in statements that both the Appeals Centre Europe and the Oversight Board will play critical but complimentary roles in holding tech companies accountable for their decisions on content. "Both entities are committed to improving user redress, transparency and upholding users' rights online," Neal said...

Hughes, who used to be the Oversight Board's administration director, said that he was "proud" of what the Oversight Board is accomplishing but that it is different from what the Appeals Centre Europe will offer. When Facebook, YouTube or TikTok removes a post, European social media users will be able to appeal the decision to the center. Users also will also be able to flag the center with posts they think violate the rules but were not removed. While the Appeals Centre Europe's decisions will be nonbinding, the group will generate data that could power decisions by regulators, civil society groups and the general public, Hughes said. By contrast, the Oversight Board's decisions on Meta content are binding.
Last year the original Oversight Board completed more than 50 cases, "and is on track to exceed that number in 2024," according to the article. But this board is different, CEO Hughes told the Post. They'll have about two dozen staffers, with expertise in human rights and tech policy — or fluency in various languages.

And he added that though the center is funded by an initial grant, future operating costs will be covered by the fees social media companies pay the appeal center — roughly 90 euros ($100) per case.

The Fifth Circuit Court of Appeals has affirmed a copyright infringement verdict against Internet provider Grande, which failed to take action against allegedly pirating subscribers. The jury's $47 million damages award in favor of the major music label plaintiffs is vacated. According to the Court (PDF), individual tracks that are part of an album, should not be counted as separate works. TorrentFreak reports: After hearing both sides, the Fifth Circuit Court of Appeals affirmed the jury verdict yesterday. Grande's arguments, suggesting that the district court mistakenly upheld the verdict earlier, were rejected. "The district court did not err in upholding the jury's unanimous liability verdict because Plaintiffs satisfied each element legally and factually," the decision reads. "The court correctly interpreted the law and instructed the jury on the relevant legal standards in light of the factual issues disputed by the parties, and Plaintiffs introduced ample evidence from which a reasonable jury could find in Plaintiffs' favor." [...]

In addition to the material contribution challenge, Grande and its supporters also pointed out that terminating Internet access isn't a "simple measure," as the jury concluded. Instead, it is drastic and overbroad, which could also impact innocent subscribers. The Court of Appeals rejects this reasoning. Instead, it states that the jury could and did conclude that terminations are a simple measure. There is no evidence to reach a different conclusion. All in all, the Court sees no reason to reverse the jury's verdict that Grande is liable for contributory infringement. This means that the jury verdict is affirmed.

In response to California's new law targeting "false advertising" of "digital goods," Valve has added the following language to its checkout page: "A purchase of a digital product grants a license for the product on Steam." Ars Technica reports: California's AB2426 law, signed by Gov. Gavin Newsom Sept. 26, excludes subscription-only services, free games, and digital goods that offer "permanent offline download to an external storage source to be used without a connection to the internet." Otherwise, sellers of digital goods cannot use the terms "buy, purchase," or related terms that would "confer an unrestricted ownership interest in the digital good." And they must explain, conspicuously, in plain language, that "the digital good is a license" and link to terms and conditions.

Which is what Valve has now added to its cart page before enforcement of these terms was due to start next year. The company has long made it clear, deeper inside its End User License Agreement (EULA), that a purchase is a license, and those licenses cannot be resold, which avoids issues of one's right to resell a game. Now it is something that every user sees on every purchase, however quickly they click-through to get to their download.

penciling_in writes: Ukrainian authorities have arrested a 28-year-old man in Khmelnytskyi for running an illegal VPN service that allowed users to bypass Ukrainian sanctions and access the Russian internet (Runet). The VPN, active since Russia's invasion, enabled Russian sympathizers and people in occupied territories to reach blocked Russian government sites, social media, and news.

Handling over 100GB of data daily and linking to 48 million Russian IP addresses, the VPN may have been exploited by Russian intelligence. Ukrainian cyber police, in collaboration with the National Security Service, seized servers and equipment in multiple locations. The suspect faces charges under Part 5 of Article 361 of Ukraine's Criminal Code, which could lead to a 15-year prison sentence. Investigations are ongoing into further connections and funding sources. The case highlights the growing role of VPNs in the ongoing cyberwar between Ukraine and Russia.

U.S. officials are racing to understand the full scope of a China-linked hack of major U.S. broadband providers, as concerns mount from members of Congress that the breach could amount to a devastating counterintelligence failure. From a report: Federal authorities and cybersecurity investigators are probing the breaches of Verizon Communications, AT&T and Lumen Technologies. A stealthy hacking group known as Salt Typhoon tied to Chinese intelligence is believed to be responsible. The compromises may have allowed hackers to access information from systems the federal government uses for court-authorized network wiretapping requests, The Wall Street Journal reported last week.

Among the concerns are that the hackers may have essentially been able to spy on the U.S. government's efforts to surveil Chinese threats, including the FBI's investigations. The House Select Committee on China sent letters Thursday asking the three companies to describe when they became aware of the breaches and what measures they are taking to protect their wiretap systems from attack. Spokespeople for AT&T, Lumen and Verizon declined to comment on the attack. A spokesman at the Chinese Embassy in Washington has denied that Beijing is responsible for the alleged breaches.

Combined with other Chinese cyber threats, news of the Salt Typhoon assault makes clear that "we face a cyber-adversary the likes of which we have never confronted before," Rep. John Moolenaar, the Republican chairman of the House Select Committee Committee on China, and Raja Krishnamoorthi, the panel's top Democrat, said in the letters. "The implications of any breach of this nature would be difficult to overstate," they said. Hackers still had access to some parts of U.S. broadband networks within the last week, and more companies were being notified that their networks had been breached, people familiar with the matter said. Investigators remain in the dark about precisely what the hackers were seeking to do, according to people familiar with the response.

AMD is launching a new chip to rival Nvidia's upcoming Blackwell chips, which Nvidia called the "world's most powerful chip" for AI when unveiled earlier this year. CNBC reports: The Instinct MI325X, as the chip is called, will start production before the end of 2024, AMD said Thursday during an event announcing the new product. If AMD's AI chips are seen by developers and cloud giants as a close substitute for Nvidia's products, it could put pricing pressure on Nvidia, which has enjoyed roughly 75% gross margins while its GPUs have been in high demand over the past year. In the past few years, Nvidia has dominated the majority of the data center GPU market, but AMD is historically in second place. Now, AMD is aiming to take share from its Silicon Valley rival or at least to capture a big chunk of the market, which it says will be worth $500 billion by 2028.

AMD didn't reveal new major cloud or internet customers for its Instinct GPUs at the event, but the company has previously disclosed that both Meta and Microsoft buy its AI GPUs and that OpenAI uses them for some applications. The company also did not disclose pricing for the Instinct MI325X, which is typically sold as part of a complete server. With the launch of the MI325X, AMD is accelerating its product schedule to release new chips on an annual schedule to better compete with Nvidia and take advantage of the boom in AI chips. The new AI chip is the successor to the MI300X, which started shipping late last year. AMD's 2025 chip will be called MI350, and its 2026 chip will be called MI400, the company said.

An anonymous reader quotes a report from Gizmodo: The Internet Archive and Wayback Machine went down on Tuesday following a sustained cyber attack. In addition, the Archive's user data has been compromised. If you've ever logged into the site to pore over its ample archives, it's time to change your passwords. [...] A pro-Palestenian hacktivist group called SN_BLACKMETA has taken responsibility for the hack on X and Telegram. "They are under attack because the archive belongs to the USA, and as we all know, this horrendous and hypocritical government supports the genocide that is being carried out by the terrorist state of 'Israel,'" the group said on X when someone asked them why they'd gone after the Archive.

The group elaborated on its reasoning in a now-deleted post on X. Jason Scott, an archivist at the Archive, screenshotted it and shared it. "Everyone calls this organization 'non-profit', but if its roots are truly in the United States, as we believe, then every 'free' service they offer bleeds millions of lives. Foreign nations are not carrying their values beyond their borders. Many petty children are crying in the comments and most of those comments are from a group of Zionist bots and fake accounts," the post said.

SN_BLACKMETA also claimed responsibility for a six-day DDoS attack on the Archive back in May. "Since the attacks began on Sunday, the DDoS intrusion has been launching tens of thousands of fake information requests per second. The source of the attack is unknown," Chris Freeland, Director of Library Services at the Archive said in a post about the attacks back in May. SN_BLACKMETA launched its Telegram channel on November 23 and has claimed responsibility for a number of other attacks including a six-day DDoS run at Arab financial institutions and various attacks on Israeli tech companies in the spring.

Alypius shares a report from 9to5Mac: It was revealed this weekend that Chinese hackers managed to access systems run by three of the largest internet service providers (ISPs) in the US. What's notable about the attack is that it compromised security backdoors deliberately created to allow for wiretaps by US law enforcement. [...] Apple famously refused the FBI's request to create a backdoor into iPhones to help access devices used by shooters in San Bernardino and Pensacola. The FBI was subsequently successful in accessing all the iPhones concerned without the assistance it sought.

Our arguments against such backdoors predate both cases, when Apple spoke out on the issue in the wake of terrorist attacks in Paris more than a decade ago: "Apple is absolutely right to say that the moment you build in a backdoor for use by governments, it will only be a matter of time before hackers figure it out. You cannot have an encryption system which is only a little bit insecure any more than you can be a little bit pregnant. Encryption systems are either secure or they're not -- and if they're not then it's a question of when, rather than if, others are able to exploit the vulnerability."

This latest case perfectly illustrates the point. The law required ISPs to create backdoors that could be used for wiretaps by US law enforcement, and hackers have now found and accessed them. Exactly the same would be true if Apple created backdoors into iPhones.

Turkey has blocked access to Discord after the messaging platform refused to share potentially illegal information with authorities. Reuters reports: Justice minister Yilmaz Tunc said an Ankara court decided to block access to Discord from Turkey due to sufficient suspicion that crimes of "child sexual abuse and obscenity" had been committed by some using the platform. The block comes after public outrage in Turkey caused by the murder of two women by a 19-year-old man in Istanbul this month. Content on social media showed Discord users subsequently praising the killing. Transport and infrastructure minister Abdulkadir Uraloglu said the nature of the Discord platform made it difficult for authorities to monitor and intervene when illegal or criminal content is shared.

"Security personnel cannot go through the content. We can only intervene when users complain to us about content shared there," he told reporters in parliament. "Since Discord refuses to share its own information, including IP addresses and content, with our security units, we were forced to block access." Russia also recently blocked Discord for violating Russian law, after previously fining the company for failing to remove banned content.