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Study Claims Offshoring Doesn't Cost US Jobs 830

SwashbucklingCowboy writes "Infoworld has an article up about a survey by the Software & Information Industry Association claiming that offshoring doesn't cost American jobs. The article quotes the executive director of the SIIA as saying, '[Offshoring] was used almost entirely as a form of expansion, not as a replacement.' Well, if a job is created elsewhere that could have been created in the US, isn't that a job lost?"
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Study Claims Offshoring Doesn't Cost US Jobs

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  • I can say this study is wholly and completely inaccurate. Well, that's the diplomatic way to say it anyway ;).
    • by khasim ( 1285 ) <brandioch.conner@gmail.com> on Thursday January 11, 2007 @02:14PM (#17560724)
      I can say this study is wholly and completely inaccurate.

      It depends upon what they are measuring.

      From TFA:
      The biggest challenge for software companies was they could not build development teams fast enough in the United States because of a shortage of both engineers and H-1B visas, Thomas said. Offshoring provided a way to leverage existing developer teams, he said.

      Notice the usage of "H-1B visas" in that statement? That tells you what they're actually looking for. Cheap labour. The cheaper, the better.

      The question isn't whether there are enough H-1B visas available.

      The question is how many programmers are there in the US vs how many programming jobs there are in the US.

      I'm not seeing that question being asked. All I'm seeing is stuff on savings and such. If they're measuring cost savings, then they're not going to find any lost jobs, are they?
  • who's saying that? (Score:5, Insightful)

    by User 956 ( 568564 ) on Thursday January 11, 2007 @01:58PM (#17560302) Homepage
    Well, if a job is created elsewhere that could have been created in the US, isn't that a job lost?

    Who's saying the job could have been created in the U.S.?
    • by Jason Earl ( 1894 ) on Thursday January 11, 2007 @02:04PM (#17560460) Homepage Journal

      Everyone knows that the only jobs that count are the jobs in the United States. The rest of the folks in the world don't need jobs, they just need government cheese.

      • Not relevant. (Score:5, Insightful)

        by Kadin2048 ( 468275 ) <slashdot...kadin@@@xoxy...net> on Thursday January 11, 2007 @02:37PM (#17561210) Homepage Journal
        No, but U.S. workers, and more importantly voters, don't really care. The purpose of the U.S. government is to do what's best for its citizens; if that also helps other people abroad, then that's great -- bonus! If not, they can complain to their own government. Countries exist for the mutual benefit of the governed; if a government is doing something that's fundamentally disadvantageous for its own people, something is wrong.

        Sacrificing jobs in the United States in order to employ the rest of the world isn't something most people here are prepared to do, nor should they.
      • Re: (Score:3, Interesting)

        by PopeRatzo ( 965947 )
        "Everyone knows that the only jobs that count are the jobs in the United States. The rest of the folks in the world don't need jobs, they just need government cheese." - Jason Earl

        I don't know what kind of jackoff thinks this is an insightful or humorous comment, but it's of interest to me that articles like TFA still make it to the mass media.

        What a stunning bit of baloney it is to try to explain to Americans, as if to an idiot nephew, that no, when an American company opens a plant in Mexico instead of in
    • Re: (Score:3, Insightful)

      Looking beyond, isn't that the same argument the **AA uses regarding theft?

      "If you download it from someone, that's a sale we aren't making."
    • the work apparently had to be done by someone, for American customers.

      Offshoring is racist - because jobs and resources can go across borders, but not American workers.
    • AMERICA ONLINE. Thats all the evidence you need. Almost all of the AOL tech support call center functions were offshored. The Jacksonville, FL call center was shutdown rather suddenly. Phoenix, Dulles all had layoffs as well. The layoffs began well before AOL was on its final slide to its current insignifigance in the online world. (sorry AOL, but its the sad truth of it)

      Cheers.
    • Re: (Score:3, Informative)

      by bcharr2 ( 1046322 )
      I remember awhile back reading an article about how IBM was opening a new center in India and "creating" 1000 new jobs, and IN A COMPLETELY UNRELATED MOVE closing a center in the U.S., where they would be cutting 1000 jobs.

      The report did correctly state at least one factor in outsourcing: "Seventy-three percent of respondents report a positive impact on profits".
    • Re: (Score:2, Interesting)

      by slughead ( 592713 )
      Who's saying the job could have been created in the U.S.?

      Exactly! Especially with the upcoming minimum wage increase, there are many jobs being created oversees that would not exist in the United States even if there was more protectionism.

      Instead of Mattel opening a factory in China to make its stupid toys, they would buy them direct from a Chinese company.

      As far as tech jobs, I think American companies like Google will be focusing on new technology rather than engineering implementation of old tech. Abroa
      • Re: (Score:3, Informative)

        "Also, there's no correlation between the loss of American jobs and offshoring. In fact, far more offshoring went on during the 90's than the 2000's and nobody can say the US had fewer jobs afterwards."

        Um, bullshit. As someone who was working corporate during that time, many jobs were 'let' and no, those jobs did not come back home at any time. So, those jobs were lost. Saw it with my own eyes.

        "Somewhere in there it trickles down, but you can take an economics class to learn about that."

        That's an affir
        • Re: (Score:3, Insightful)

          by ThosLives ( 686517 )

          The GP didn't say that the same jobs were created; I think the statement was that there are more jobs now than there were then.

          You've hinted at the issue that has been around for quite some time, and that will remain: all jobs are not equal. That is, if I lose 100 architect jobs, but gain back 500 retail jobs, I have a net change of +400 jobs; but that says nothing about the real value of those jobs, nor about the wealth-generating ability of those jobs.

          Personally I don't like that the (US) economy is shi

      • Personally I'm not sure what my opinion is on the free-trade vs. job-protection continuum, but since you seem to have an opinion, perhaps you can give you thoughts on a question that's been bugging me for a while.

        What, exactly, is the long-term, steady-state outcome of globalization going to look like for the U.S.? I mean, it doesn't seem like what we're doing right now is really sustainable. Massive current-account deficit (trade deficit), loss of manufacturing capacity and jobs in exchange for service-sector jobs, etc. I keep hearing people say that "the future is the service sector," but forgive me if I'm econometrically challenged, but I'm not quite sure how that's supposed to work, long term.

        If all we have left is service sector jobs, and we're basically paying each other to do stuff, while at the same time importing all our manufactured goods from abroad and exporting little to nothing (or at least less than we're importing), how do we keep going? It seems like that's a ticket to economic collapse. There's no way that people here can compete on wages with folks in Asia and other parts of the Third World, just because of the cost of living, so eventually all the jobs that can be exported and offshored, will be. The only jobs left are ones that have to be done in person: doctors, lawyers, truck drivers, waiters, etc. But they're all selling their services to other people in this country, so in the long run, you're still hemorrhaging cash.

        The line I keep hearing from politicans is that, somehow, "American innovation" is going to keep us so far ahead of the rest of the world technologically (apparently forever) that we'll be able to sustain this lifestyle. But I don't see that happening. And frankly, the basis for it seems suspiciously ethnocentric/racist. Now, I don't particularly care about ethnocentrism or racism per se, but in this case I think it's leading to a fallacious assumption, namely that Americans are somehow naturally superior to the rest of the world, and that we'll naturally figure out a way to stay on top, even when we're driving cars made in Japan using gasoline from Saudi Arabia and watching DVDs made in Malaysia on players produced in the PRC. I just don't buy it. Our educational system isn't that good, and a country filled with unemployed people isn't exactly going to roll out the welcome mat to immigrants, no matter how skilled they are (particularly if they're skilled, in fact). That we've managed to maintain the lead in technological development over the past 100 years is remarkable, but there were also two World Wars in there to spur development (not to mention razing much of Europe), plus waves of economic expansion and immigration, and a whole lot of luck. It's enough to make a nation dangerously cocky, and as an American, that worries the hell out of me.

        So what exactly does a first-world country that's gotten accustomed to a very high standard of living do, in the brave new world of free trade? I'm just not sure I see a way out through that, which doesn't involve either a sinking average quality of life, or hyperinflation followed by economic collapse.
        • by radtea ( 464814 ) on Thursday January 11, 2007 @04:35PM (#17563824)
          What, exactly, is the long-term, steady-state outcome of globalization going to look like for the U.S.?

          First off, there is no long-term stability in the world economy, period. It is a system of dynamic equilibrium (we hope!) There may be a decade here or there of moderately stable conditions, usually ones of comfortable growth. The last time that happened was in the 50's and early 60's, which started to stagnate in the late '60's and came unhinged in the early '70's between the unpegging of the U.S. dollar from gold, and the first oil shock.

          That said, the U.S. position relative to the rest of the world is likely to decline in the next few decades as the rest of the world catches up. This is a good thing, certainly for the rest of the world. Wealth for Indians does not mean poverty for Americans, UNLESS Americans cease to have anything of value to offer the world. Given the dynamic nature of parts of the American market (leaving out heavily subsidized and protected industries like farming) it is likely that there will continue to be value that Americans can provide the rest of the world. It may not be sufficient to support your enormous parasite load (litigation lawyers) but it should be enough to keep you from starving.

          The squeeze for the U.S. is less from globalization as such than from the role of the dollar as the world currency. This is what is supporting the current account deficit. Because everyone wants a significant fraction of their wealth in dollars, everyone is happy selling goods to the U.S. in return for those dollars. In the short term this is ok--I once heard it described as "they send us TVs and cars and we send them little pieces of paper with 'In God We Trust' written on them". But it will maintain an artificially high value for the U.S. currency, which distorts the American economy by, amongst other things, encouraging outsourcing by making foreign workers artificially cheap.

          This is not a stable situation in the long term. Galbraith apparently once suggested the creation of an artifical unit of international currency, not unlike the Euro, to protect any one nation from this kind of thing (at the time it was the post-war British economy that was being battered by the same phenomenon, as everyone wanted pounds sterling but no one wanted British-made goods.) Encouraging an orderly transition to Euros as the world currency would help the U.S., but it would also be a blow to some of the less savoury aspects of America's self-image.

          Worst case, at some point American production falls so low that no one wants to buy anything from you any more (and protectionists step in to prevent the purchase of American land and assets by foreigners.) In that case we all get to experience a run on the dollar, and a global economic realignment. Who knows what the world will look like after that, but it won't look much like what we have now. Best case, the flexibility and robustness of the international currency system keeps things more-or-less stable, and America becomes one of the many wealthy nations around the world, but not the singular power it is now.

          The one thing we do know: free trade is almost always better for everyone than protectionism, but free movement of capital and goods must go alongside free movement of people to maximize the benefits and minimize the costs. Otherwise local populations can be held hostage to corporations and governments who can move capital in and out of regions, but the people cannot migrate to improve their own lot. Money should not have freedoms that people do not.

    • Re: (Score:3, Insightful)

      by Chyeld ( 713439 )
      Do you work for the RIAA?

      Just curious....

      They seem to think the same thing about sales...
  • by HangingChad ( 677530 ) on Thursday January 11, 2007 @01:58PM (#17560308) Homepage

    This message was brought to you by stylusinc.com. Tank you for letting us helping you!

  • No. (Score:2, Insightful)

    by wwwojtek ( 246402 )
    Well, if a job is created elsewhere that could have been created in the US, isn't that a job lost?

    No. Another job can be created here instead.

    • Indeed (Score:4, Insightful)

      by Travoltus ( 110240 ) on Thursday January 11, 2007 @02:20PM (#17560870) Journal
      a Wal Mart job, for the most part.

      Offshoring IT means new people will never get into the industry at all.

      IT now demands high level network administrators and accomplished programmers. Americans cannot reach that level of expertise without starting out as a lower level programmer, software tester, sysadmin, tech support person, etc. - and those jobs have gone overseas.

      The higher level jobs can't be filled because no new qualified workers are coming into the US workforce, and the qualified people are entrenched in jobs they won't leave, or are afraid to leave. And yes, before you say otherwise, I know this. I am a data center manager and I see our ads go unfilled constantly. Which is why since before this data center came up, I kept our jobs from going overseas and made sure we grow our talent right here, in house. My lead network administratress started out as our receptionist and then a tech support rep, then a tester, then a sysadmin, then a network admin. At other companies, that ain't gonna happen. Ever.

      So no, another job was not created here - except low paying service jobs like Wal Mart cashiers, and super high end jobs that newcomer Americans can never qualify for.
  • Yet another insult from the damned CxO class to the Programmer's Guild. I wonder how many Americans they have to insult before people start shooting CIOs?
  • by stevew ( 4845 ) on Thursday January 11, 2007 @01:59PM (#17560344) Journal
    Well - that may be what the study says, but that simply doesn't jive with Silicon Valley's experience. The valley (read US Semiconductor Industry) has never really recovered from the Dot-Bomb downturn. We lost around 200K jobs here in Silicon Valley after the downturn, and they have never really come back. What happened was Bangalore.

    Just to highlight this - there was an entire division of Intel that was closed down and re-opened in India a few years ago. You could relocate to India or loose your job. Real simple choice. Speak Hindi??

    • by the_humeister ( 922869 ) on Thursday January 11, 2007 @02:08PM (#17560580)
      No, what really happened were idiots with too much money funding stupid ideas just because it was related to the internet somehow. If more rational heads had prevailed, those 200k jobs that you guys lost wouldn't have been there in the first place.
      • Re: (Score:3, Informative)

        by Jonny_eh ( 765306 )
        Ya, I hate it when people assume that those 200k people somehow deserve their jobs. If you make widgets for a living, and someone appears that can make widgets just as well and as fast as you, but needs less money, you're out of your job.

        In Tim Harford's "Undercover Economist" book, which I recently read, he gave a great example.

        Did you know that instead of manufacturing GM cars in Detroit, you could grow Toyotas in Iowa? There's this new technology that just became available! You put a bunch of corn on shi
  • Just because it's a study doesn't mean it's scientifically valid or correct.

    Reality is based on observation.
  • by JavaManJim ( 946878 ) on Thursday January 11, 2007 @02:02PM (#17560414)
    I worked for a major retailer for 17 years, then Feb 18 2005 wammo! My job was replaced by offshoring. The person now at my desk is a figurehead (or project manager) for a programming group in Bangalore.

    Thanks,
    Jim
  • Comment removed (Score:5, Insightful)

    by account_deleted ( 4530225 ) on Thursday January 11, 2007 @02:02PM (#17560436)
    Comment removed based on user account deletion
    • The logic isn't completely off. If the job could've been made here (though at more cost which they could still afford) then it is a lost job. The RIAA/MPAA assume you would've made the purchase without any proof. These jobs however were planned and definate so they were going to be generated. If you purchased the CD then returned it and downloaded a copy instead then that would be a better comparison.

      I agree though that just saying it is a lost job without checking the requirements isn't correct. You c
  • by bunions ( 970377 ) on Thursday January 11, 2007 @02:04PM (#17560482)
    Sure, we lose a 40 hour/week programmer position to [india|china|vietnam|swaziland], but we generate 40 hours/week worth of bugfixing and project management work, so it's really a wash.
    • Re: (Score:3, Insightful)

      by Lux ( 49200 )
      I wouldn't call it funny: in my (albeit limited) experience, the work generated at home can far exceeed the 40 hours of work taken offshore. I've had offshoring go so poorly that it was cheaper to redo all the work than it was to *sort through* it to salvage what was usable. Seriously.

      We paid off the tab, fired the offshoring firm, and automated better at home. We wound up reducing our on-shore costs by about the same amount we were hoping to with the offshoring, only we didn't have to pay the offshoring
  • Duh (Score:2, Insightful)

    by cavemanf16 ( 303184 )
    "Well, if a job is created elsewhere that could have been created in the US, isn't that a job lost?"

    Wow, that is some astoundingly simplistic logic there. Good work!

    Temporarily it may be a job lost, but cutting costs allows for further expansion of a business. (if the business is intent on growing, which 99.9% of businesses in the US ARE interested in doing I think.) I've been of this opinion all along that off-shoring was no great threat to jobs in America, just like buying Japanese cars or clothing made

    • Re:Duh (Score:5, Insightful)

      by dr_dank ( 472072 ) on Thursday January 11, 2007 @02:16PM (#17560762) Homepage Journal
      Temporarily it may be a job lost, but cutting costs allows for further expansion of a business.

      Expansion to where? Third world countries may benefit from having a pool of low-cost labor with little regulation, but that doesn't help the labor at home. Even if they are lower level IT/support jobs that are typically affected by outsourcing. How can you expect to train the next generation of workers if theres no bottom rung for them to start from? Take a look at Monster.com postings and see the experience demanded for jobs. A system where the entry level really doesn't exist cannot sustain itself for the long term.

      If you don't want the risks of losing your job due to IT off-shoring, go move to France. I'm sure you'll find the rewards there are in much less frequent supply than here in the U.S.

      I know France is used as an insult, but if they protect their middle class rather than let the greedheads in corporate management gut their job base for their short term gain before ejecting with their golden parachutes onto their next abomination, maybe its not so bad.
    • Hmmm, so I guess the flood of outsourced jobs and the severe depression of new job wages are just coincidental? You're using more of that Libertarian pipe-smoking non sequitor logic. Just because a business cuts costs does NOT mean that money is trickling down to the US workforce. Hell, now there's a move away from even doling out stock dividends. Now which brokerage is handing out $10s million bonuses to executives? Freedom != Open Markets
  • I expected to find an article filled with made-up numbers and logical fallacies. There wasn't much in the line of reasoning, so no fallacies, and the numbers are comprehensive and cited. The claim is that there aren't any Americans to fill the job anyway. Three quarters of businesses were happy with the work that was done off-shore. I read that to mean that they're not just looking for a warm body but someone who can do the job to an acceptable standard.

    Is there really a skilled labour shortage? Everyone wh
    • Is there really a skilled labour shortage? Everyone who works in HR at an IT company or a company with an IT department seems to think so.

      That's because the real skilled labor shortage is in HR departments who know NOTHING about IT to begin with and wouldn't know a skilled worker if they hacked in and stole the HR person's bank account information. HR people are idiots who couldn't program their way out of a paper bag and can't be counted on as a valid source of information in IT skills.
    • First of all, this is one of the worst "studies" I've ever seen. It was a survey, by an industry group, asking its members "are you costing American jobs?"

      Of course everyone is going to answer "No, we didn't bleed any American jobs, we just added-on to current numbers." I would imagine that the companies that fired large numbers of American programmers just didn't respond. And of course a survey by an industry group is going to come to exactly the conclusion that the industry group wants to put forward: th

  • Yeah but (Score:4, Insightful)

    by tsotha ( 720379 ) on Thursday January 11, 2007 @02:05PM (#17560506)

    '[Offshoring] was used almost entirely as a form of expansion, not as a replacement.'

    Yeah but when the economy turns down, who are they gonna lay off, the guy in California making $50/hour or the guy in Mumbai making $9/hour? Sure, everyone's happy when things are humming along, but the cracks will show later.

  • I will say that even though I lost a former job to outsourcing and cost-cutting measures, my impression having worked for 2 companies that outsource is that companies are willing to hire more employees than necessary in outsourcing operations just because they cost less. That may factor into the numbers. If I lay off 8 people in the states and hire 10-12 replacements, I have created jobs kind of but not really. I've seen this many times in the efforts to get a group in India up and running.

    Not that I've
  • If Company A is struggling and they outsource and save money, they may lose 100 jobs but save 1000.

    Another company could become more competive and grow here as well as overseas. Different jobs that better utilize American talents may be created here.

    Or a company may just slash jobs that go overseas.

    Life and economics doesn't have a Tivo attached to it.
  • "Well, if a job is created elsewhere that could have been created in the US, isn't that a job lost?"

    If a movie is downloaded that could have been purchased, isn't that a sale lost?
  • by yagu ( 721525 ) * <yayagu.gmail@com> on Thursday January 11, 2007 @02:09PM (#17560616) Journal

    From the article:

    [Offshoring] was used almost entirely as a form of expansion, not as a replacement," Thomas said.

    So, how is hiring someone out of the United States be it expansion or replacement anything but fewer jobs for the United States?!?

    Above was going to be my original post, but it's pretty clear many others beat me to the punch, and it's (in my opinion) also seemingly clear there is a lot of opinion and sentiment the article is talking out its private parts.

    It's interesting to me the ones making decisions to do the outsourcing are the ones funding the studies to somehow assuage their collective guilt. There's lots of empirical evidence jobs have been and continue to be lost through outsourcing.

  • ...and the internet is only 1% pr0n.
  • Comment removed (Score:5, Insightful)

    by account_deleted ( 4530225 ) on Thursday January 11, 2007 @02:10PM (#17560634)
    Comment removed based on user account deletion
  • by JesseL ( 107722 ) on Thursday January 11, 2007 @02:12PM (#17560690) Homepage Journal
    1. You do not own 'your' job.
    2. You are not entitled to a job.
    3. If someone else is willing to do the same work for less money than you do, too damn bad for you.
    4. Yes, it is a race to the bottom. No, that isn't necessarily a bad thing in the long run. When you want to fill a container you have to fill the bottom first.
    5. If you think you're better than the people 'your' job was outsourced to, prove it.

    /flame on
    • by TheGratefulNet ( 143330 ) on Thursday January 11, 2007 @03:03PM (#17561834)
      let me take a wild guess.

      you're a young-ish kid, right? 20's or earl 30's tops?

      your arrogance of 'prove it' shows you have no compassion for your own fellow US workers.

      some day this 'stuff' will happen to YOU. and maybe then you'll "get it".

      • Re: (Score:3, Interesting)

        by Mr. Flibble ( 12943 )

        your arrogance of 'prove it' shows you have no compassion for your own fellow US workers.

        In defense of the GP poster, I am 35, and it it has happened to me. However, I, like the grandparent poster probably does, I believe in being responsible for my own welfare.

        When I was replaced by Indian labour (because as lead sysadmin I was the highest paid) I could have bitched about it, and whined and cried. I just said 'ok' and moved on. Picked up the pieces and went on with my life.

        But then again, I am the type of

  • Offshoring does not decrease US tech jobs. What it does do is increase the supply of IT workers available to a US company, thus lowering the price. Instead of having to dangle a $60,000 / year job to get a good candidate, a company can dangle a $50,000 / year job and have it filled.
  • Who paid for it:

    "a survey by the Software & Information Industry Association"
  • People are no less morally worthy because they live in Bangalore India rather than Bangor Maine. Sure it might suck if you lose your job because it moved overseas to India but it doesn't suck anymore than if you lost your job because it moved to another state. There is no justification to be up in arms about India attracting tech jobs than there is to be up in arms because Virginia and other states with lower paid programmers are attracting tech jobs from Silicon Valley.

    Moreover, the people in the third w
  • by Jerf ( 17166 ) on Thursday January 11, 2007 @02:17PM (#17560786) Journal
    The idea that the economy is a zero-sum affair is so abundantly contradicted by readily available evidence that I find it almost amusing that it holds such sway over people.

    No, a job created elsewhere instead of here does not automatically mean that it "costs" us a job here. Jobs aren't a resource that is mined from the Earth, jobs are created by the economy. If that overseas person does well enough, it may "create" two jobs here.

    It's not even right to speak of jobs being "created"; a more appropriate verb might be funded. There's a "job" that involves you being my personal punchmonkey, but there's no way we're going to come to mutually beneficial agreement about that "job", so it isn't funded.

    But the flip side holds; the net impact could be more than one job "destroyed". It's not zero-sum.

    The whole thing is very complicated, because even if off-shoring a developer creates/funds five jobs over here, it may be the case that none of them are development work. Or one off-shored developer may well create three more development jobs, but not in Silicon Valley. (No, you don't get to say all three of those jobs are cleaning up after the off-shore guy; if off-shoring is a net negative value, the economy will eventually cut off the off-shoring, even if that means driving a particularly stubborn company that refuses to see it as a negative value bankrupt.)

    But one thing it's not is "zero-sum".

    (Even if you don't "like" capitalism, it's vital to come to understand what capital is and why capital produces more capital. Communism, and to a lesser extent socialism, can be seen as starting with the assumption the economy is a zero-sum game, and they end up creating a self-fulfilling prophecy on that front as in their zeal to make sure capital/wealth is evenly distributed, they destroy the mechanisms of capital/wealth creation. Actually, they end up with a negative-sum game. I'm not defending any particular instantiation of capitalism at this time, I'm just saying you damn well need to understand why it does what it does if you want to understand how economies work.)
  • Not necessarily (Score:3, Interesting)

    by proxima ( 165692 ) on Thursday January 11, 2007 @02:18PM (#17560806)
    Well, if a job is created elsewhere that could have been created in the US, isn't that a job lost?

    Not necessarily. It's entirely conceivable that a firm cannot profitably expand operations and pay the wage required to hire a U.S. worker. However, the firm might be able to expand by hiring labor in another country (for a lower wage). In that case, the owners of the U.S. company (which often includes the company's own employees) would benefit. Keep in mind that foreign labor is not necessarily a perfect (or even very good) substitute for domestic labor.

    This is not a zero-sum game, and it's very easy to oversimplify matters. I'm not saying that U.S. workers are not or cannot be replaced by foreign workers, I'm just saying that it's possible that foreign workers could be employed where otherwise there would be no job.

    A similar argument has sometimes been made regarding investment outside of the U.S. After all, if you invest money in China, you're giving up investment in the U.S, right? Well, it's not that simple. One paper [ssrn.com], for example, claims that a 10% increase in foreign investment will lead to a 2.2% increase in domestic investment.

    The point is, outsourcing/offshoring is a complex issue. Since it's such a new phenomenon, it will take some time for researchers to come to a consensus about its general effects.
  • by gillbates ( 106458 ) on Thursday January 11, 2007 @02:20PM (#17560862) Homepage Journal
    "[Offshoring] was used almost entirely as a form of expansion, not as a replacement," Thomas said.

    So, IOW, while we aren't actively replacing American workers, there are jobs that would otherwise have gone to American workers had they not offshored.

    In economics, this is called opportunity cost.

    The bottom line is the same, though: Instead of hiring American workers, they are paying foreign contractors

    Now on to my experience. I was part of a team doing embedded development for a consumer electronics platform. We were under tremendous time pressure to get the product to market, so management decided to offshore the development of drivers which I had been working on. When I handed over my drivers to the offshore team:

    • The driver was responding to interrupts, and used an interrupt driven model.
    • The framework for using DMA was setup.
    • The framework to work with the kernel's block specific device driver interface was setup.
    • I estimated that it would have taken me another 4 to 6 weeks to complete the driver. The only things I had left to do were to write the routines which actually transferred the data to and from the device.
    Now, 6 months and several deadlines go by, and we haven't heard anything regarding the drivers. Finally, we get our code back:
    • The interrupt code has been removed. The driver now works on a polling basis. Keep in mind how acceptable this would be in a real time system.
    • The DMA code has likewise been removed.
    • The driver doesn't interface at all with the kernel's specific device driver interface - instead, it uses a hack by which it talks to the block layer, bypassing the development track of every other said kind of device.
    • Oh, did I mention that the driver didn't work?
    So, not only are we now behind schedule, we ended up shipping a broken driver to the customer. Several of our customers missed the Christmas selling season because our code wasn't delivered in a timely manner; worse, it's now 6 months late and doesn't work.

    We had to spend several months of engineering time to debug/redo the driver to get it to a working state. Here's what offshoring cost my company:

    • We lost goodwill with almost all of our customers.
    • The licensing revenue for these customers was delayed by two quarters. We're lucky they paid us at all...
    • We lost the royalty revenues for the Christmas selling season for all our customers whose products were delayed.

    In the end, offshoring was a net loss for everyone involved:

    • There are our customers, who lost potential revenue.
    • There is the American engineer who didn't get hired.
    • There are the overseas engineers, who were paid substandard wages.
    • There is the company, who may lose marketshare because of the reputation damage...

    The only people who are getting rich from offshoring are the offshoring companies. The only reason why this fraud is allowed to continue is because it's hard to prosecute across national boundaries.

    And, if anyone is wondering, we later learned that the engineers who wrote the broken code were formerly Java developers who had no experience writing embedded code. My company would not ever have hired these guys had they interviewed with us, yet we saw no problem in contracting a critical part of product to them.

  • by maynard ( 3337 ) on Thursday January 11, 2007 @02:20PM (#17560866) Journal
    "Well, if a job is created elsewhere that could have been created in the US, isn't that a job lost?"

    No... No: This one goes up to eleven.
  • obligatory (Score:3, Funny)

    by fullphaser ( 939696 ) on Thursday January 11, 2007 @02:24PM (#17560954) Homepage
    I for one welcome our new Indian Tech Support Overlords.
  • Another Example: (Score:5, Insightful)

    by RexRhino ( 769423 ) on Thursday January 11, 2007 @02:43PM (#17561360)
    Take a DVD player. You can purchase a cheap DVD player for about $40. Now, the plastic and metal in the DVD is not very valuable, pretty much you are paying for the labor and logistics in manufacturing the DVD player.

    Now, the DVD player is made in China, and lets say the labor to make the DVD player cost about 1/20th of what it costs in the U.S. (it is probably actually cheaper than that). That means, that the same DVD player would cost at least $800 if made in the U.S. (in reality, it would cost much more... I am not including the differences in enviornmental regulation, defending frivolous lawsuits, medical insurance, taxes, etc. all of which would be much higher in the U.S.).

    Right now, when a DVD player cost $40, it means that DVD players are cheap and ubiquitous. The store is making money selling the DVD player and the DVDs you will buy to put into the player (all that is money made in the local economy). Movie companies are spending hundreds of millions on movies, expecting to recover that money in part on DVD sales - and most U.S. movies (and virtually all DVD manufacturing) happen IN the United States, creating tens of thousands of jobs.

    Now, lets say we ban foreign manufactured media playing devices from being sold in the U.S., and now *CHEAP* DVD players are $800 (of course, assuming the same escilation of pricing, you would expect a good quality one to be around $8000). You have made DVD players into a luxury good, outside the realm of afordability to a good chunck of Americans. Not only are stores selling less DVD players and DVDs, but Hollywood cuts back on movie production because they can no longer recoup so much back from DVD sales (people without DVD players, don't buy or rent DVDs).

    Now, if you look at the jobs that would be added to the U.S. by manufacturing DVD players locally, and how many jobs would be lost because fewer people could afford DVD players, it is easy to see you aren't creating any jobs locally by requiring that DVD players be made in the U.S. In fact, most likely you would end up losing a whole lot of jobs in the U.S..

    If a company outsources IT, that can give free up money that it might use to make more TV commercials (which create jobs in the U.S.). Or it could free money to allow it to expand its retail outlets (creating jobs in construction and for the people working at the outlets in the U.S.). It could also allow the company to lower the price of its goods, meaning more people in the U.S. could afford the products being sold.

    People are also ignoring the fact that as people overseas get more jobs and more money, they now have more money to purchase OUR goods and services. China, India, and elsewhere are now customers for many American products, unlike say Cuba, or Iran, or some other country that is economicly isolated from the United States because of artificial trade barriers.
  • by Ranger ( 1783 ) on Thursday January 11, 2007 @03:06PM (#17561902) Homepage
    Yes, we all know how trustworthy and much loved those organizations whose acronyms end in AA: RIAA, MPAA, and ITAA. So, I have no doubt that SIAA is a truthful and honest and accurate as the afformentioned organizations. And, of course, there is no correlation between H1B number reductions and the increase of offshore jobs. Not to mention that older and more experienced workers are much valued.

    We all have a right to live in a carboard box. We all have a right to starve. We all have a right to be miserable and poor. You do not, however, have a right to a shopping cart to push your belongings around in. Handy tip - For a cheap drunk, Listerine is 40% alcohol. Even if you stink, your breath won't.

    America is not only addicted to oil it's addicted to cheap labor and has been so since day 1. From indentured servants and slaves to Irish and Chinese to Italians and Polish to high tech coolies from India and "undocumented workers" from Mexico and Central America.

    Today's big business maxin: Give a man a fish then you'll realize no profit. Teach a man to fish and you'll create a competitor. Giving only works if you can create a repeat customer. So give a man a pack of cigarrettes instead. He'll be back to buy more.
  • by cartman ( 18204 ) on Thursday January 11, 2007 @04:20PM (#17563492)

    I think some insights from the field of economics would be helpful in determining the net effects of offshoring.

    First, there are many software development projects which are "on the margin" meaning they're not profitable if developers are paid $90k but become profitable if developers are paid $30k. As a result, reducing the cost of software development by hiring Indians will cause marginal software projects to become profitable, causing more software projects to be undertaken than otherwise would. In other words, just because someone is paying an Indian $30k to do something does not mean he would otherwise be paying an American $90k to do the same thing; instead, without the Indian, he might not pay anyone to do it.

    Even if there is still a net loss of programming jobs to India, that would just mean that the embedded cost of software would go down, because companies like Wal-mart would have to pay less to Oracle, IBM and SAP in licensing fees etc. As a result, their prices would be lower in any competitive market. (Note that the cost of enterprise software is an "embedded cost" in many of the things you buy). Furthermore, consumer prices would be lower for things like computers and software. As a result, people would have more money to spend on other things, and employment would expand in other sectors.

    Although demonstrating it would require several more steps, we can be certain that offshoring will not lead to a net loss of US jobs across all sectors, and that the average American worker will have his income increased rather than decreased by it.

    Also note that Americans' programming skills would not "go to waste" when they're laid off and forced to take jobs at McDonald's. American programmers could simply get jobs at $60k/yr rather than $90k because they would be much more competitive relative to Indians at that salary, but would still make more than working at McDonald's. At the new salary, many offshored jobs would move back. Only when the average programming job pays $7/hr would a programmer be tempted to abandon his skills and work at McDonald's. That could only happen if programming talent were so abundant worldwide that an American programmer's skills would be nearly worthless anyway. At that point it would benefit both the economy and the programmer if he learned to do something else.

  • by gsn ( 989808 ) on Thursday January 11, 2007 @07:39PM (#17566464)
    Ahh, complaints about software outsourcing...

    I studied through high school in India and came to the U.S. for college. I remember my CS classes. Our teacher was a dinosaur. He knew about pascal and some basic but he was taught by idiots and consequently his code never got beyond the Hello World level. We were supposed to be learning C++. He did mean well though and freely admitted being ignorant which helped immensely because we were forced to learn by ourselves. I count myself as being very lucky. Several teachers would have shoved what they learned by rote knew down our throats. The quality of software you get back reflects this education, and the price you pay for it. You want good software from India go hire a bunch of IIT and BITS grads and have them do it. You will pay though. Or alternatively, wait a decade or so. Software outsourcing is (paid for!) real world practical training for the next generation of teachers and thats something thats been sorely lacking.

    As for the call center jobs... well you could complain about Indians who can't speak English (or American as the case is) but frankly the communication barrier has very little to do with accents or language. I know guys from here that can understand Indian accents easier than they can understand people from central Illinois and Texas. You guys try to imitate Apu frequently enough. Rather, the headache with support people is because they have crappy scripts to read from. Support would suck even if it wasn't outsourced unless you have someone on the other end of the line who actually knows the product he is trying to support. That costs companies money and companies that value their profits more than their customers know they can get away with crap service. Ideally they'd love to not bother with support at all.
  • by FlyingGuy ( 989135 ) <flyingguy@gm a i l .com> on Thursday January 11, 2007 @09:06PM (#17567434)

    Who was so despondent after being laid off, she blew her brains out in the parking lot of the Bank of America IT facility in Concord California.

    I think well remember that. The programers were offered severence packages ONLY if they would sit and teach their new Indian replacements their jobs. Who were flown here, from India, to learn their new jobs, and then flown back.

    Lets see who desperately needs to reduce IT costs...

    2006 - 3rd Quarter After Tax Income - Source Google Financials

    • Bank of America - 5.4 billion
    • Intel - 1.3 billion
    • Microsoft - 3.4 billion
    • Wells Fargo - 2.1 billion
    • IBM - 2.2 billion

    Ohhh yeah, damn they are gonna go broke! Quick ship those IT jobs off to someplace where we can get shit code for pennies on the dollar that is nothing but slopped together cookie cutter trash based on Microsoft crap frameworks.

    /FLAME ON

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